Brian B.
Yelp
This afternoon, our friends who are members at Orfila took us to spend time with our young children at the winery. The wine was delicious and nice lady working the back tasting room outdoors was very nice, and told us all about the different varieties of wines to offer. We also added more members to the wine club during our visit.
As we enjoyed ourselves outdoors, we were approached by a male employee with arm tattoos who mentioned that closing time was approaching at 730pm.
We confirmed his direction and began cleaning up and rounding up the children.
Then, around 7:05pm, the same employee came outside and aggressively directed us to leave, saying "this is your last warning, I already told you," to our confusion noting his previous 730pm comment.
As such, a separate family finishing their picnic as well as our families all packed up quickly and departed, our friends the members embarrassed for having taken us to Orfila to experience the ambiance ending on a sour note.
The resolution could be much simpler, and the employee could have handled it much better than he did, particularly when our 6 year old later asked why the man was so angry at us.
UPDATE: 8/28/23, after receiving a timely and thorough response from management, I am positive that future measures are taken to ensure better service. I have updated my ratings accordingly. Thank you, and much appreciated!