Rashad Jackson
Google
Beware of this place if customer service is a thing to you, for which it essentially non-existent with certain members of their staff. This place has such great potential, but the service just ruins it...guess I am banned from here for life! LOL Always thought this place was cool, but...eh, guess I'll find a new spot earn my business.
So like many regulars, I have been visiting OFC for the better part of 20 years...hard to believe that place has been around that long. I should say that it's not hard to understand why this place has been around that long...but it has always had an raw edge to it, and that falls on the service. Generally, horrible. There are a few tenders that are generally cool, but I have always noticed a theme here...some of the bar tenders are either rude, not courteous, or engaged in things other than tending to the customers. Last night, I got ejected from the bar, but let's understand why.
I ordered a Jack Daniels Tennessee Blackberry whiskey, double-shot neat. The drink was poured, and I proceeded to enjoy...didn't think to inspect the drink, as I generally probably never have...who knows. However, last night, I was vibing to the live band, which is always awesome by the way, and I just happened to have to noticed two rather large flies or knats just chilling at the bottom of my plastic cup. So, I proceed to the bar to inform the tender what I had discovered and not looking for anything other than positive acknowledgement, although a repour would have been to correct etiquette for just about any business establishment.
Alright, this already too long. Long story short. The tender coldly told me what do I expect...we are outside, turned dismissively and walked away. I flagged him back and asked to close my tab, only after pushing the bug ridden cup to the ground. When he handed me the clipboard, I proceeded to express my frustration by slamming board on the counter. Of course, the tender, who is a weakling I must say...who did nothing to help, yelled for security to boot me. I accept my fate...lol. But it was interesting that the tender was more willing to boot me than address the bugs in my drink.
Says a lot about certain staff that work there. Anyway, I was looking for this to be corrected, and I got booted instead. Steer clear of this place, as I mentioned, if customer service is a thing to you.
To me friendly atmosphere is everything when in a place like this, and it quickly turned hostile over bugs in a drink...go figure. And I really wonder what the owner thinks of this...I am really interested in knowing.