Naturepower
Google
If I have to summarize the feeling I have for Orlandeaux’s, it would be “shake my head”. It’s in a beautiful location, lake view, can’t beat that, and the restaurant has so much potential that would be wasted if the quality keeps slipping.
First and foremost, the food. It’s hit or miss. We’ve had great food there, we’ve also had not so great. Stick with the seafood you probably won’t go wrong. Last time we wanted to try the burger, the bacon was soft and undercooked, the patty was so dry it was hard to swallow.
Now services, this is the part that made us draw a line. Every time we went, it’s at least an hour wait. If you look past that, the service once inside is also very disappointing. The staff is friendly and attentive, but because of the layout of the workstations, floor plan, table assignment, this caused people to run around like crazy and forgetting things. This restaurant needs serious front house management and every time we went we never saw any evidence of this. Last time we went, my food came out 15 minutes before my bf’s and if I had waited, my food would have been cold. Then we waited another 15 minutes for a cup of mustard, overall it was just an unpleasant experience.
Last but not least, although the location of the place is great. They need to pay attention to some outdated issues. The driveway into the property is very damaged and bumpy, it’s gotten worse over time. The restaurant floor is very slippery so they put black mats down everywhere, looking very unprofessional. The tables are damaged and outdated, the window seals were broken so the big scenic windows were foggy, blocking the lake view. The restaurant overall needs to pay attention to its cleanliness.
Are we going to come back? It’s debatable. It’s hard to justify all of the issues with the service and atmosphere just for occasional good food.