OTTO

It was absolutely delicious. The meat lovers pizza was fresh and crispy, and the Caesar salad had great sauce and the croutons were crispy.

Ah, Otto—the pizzeria that clearly believes in “less is more,” at least when it comes to cheese. We placed a take-away order for two pizzas, excited for a cozy night at our friend’s place. The first pizza, a Margherita with extra goat cheese, arrived with what can only be described as an “insulting amount” of cheese. As you can clearly see in the photo we posted, it was less a pizza and more a minimalist art project where the goat cheese played an expert game of hide-and-seek. The second pizza, sporting a different set of add-ons, managed to redeem itself slightly by boasting a better topping density. It was the one redeeming character in an otherwise forgettable show. To be fair, the quality of the pizzas was average at best—nothing exceptional, just routine toppings and flavors that barely stirred any excitement. Two stars for decent service and the occasional attempt at culinary balance, but Otto, if you’re going to offer take-away, please don’t treat our taste buds like an unsolvable mystery.

I went with my friend to get pizza. Parking is a bit difficult. The pizza was very good and my friend mentioned that they deserve 5 stars, so that means they definitely do! They have about 15 seats at the bar and a bunch of sit down tables. They also have a bathroom as well.

I went in to order a pizza to go, but told them that I’m going to eat a couple slices of my pizza at the tables outside, and I asked the girl who took my order if she could either bring it out to me, or bring it to the take out window that I’m sitting directly in front of. So I’m waiting outside for 20 minutes and decide that it’s way too long to take for a pizza to cook when it’s dead right now. so I go in to check on it and the girl is in the back, flirting with the guy working the oven, while my pizza had been sitting there for who knows how long. It only takes 10 mins to make a pizza- so it had probably been sitting for nearly 10 mins. All the front end staff are ditsy teenage girls.

This review has been written on a Monday. Not a weekend night. Pizza is good. Delivery is unreliable. Ordered 3 small pizzas for $60 after tip. I live a mile away, but couldn’t do pick up as I was the only parent at home and didn’t have transportation. Y’all, it took an hour and 30 minutes. I called them at the hour and ten minute mark to ask where it was (I promise I was nice). I was told it was just assigned to a driver and would be here “soon”. They assured me it would be hot. They thought they hung up and I heard the girl who answered the phone and some guys voice talking about my order, how it’s been sitting there and how it needed to go out right away. Lots of lols. My order arrived twenty min later. Cold. C’mawn now. Don’t lie.

Yum! We got four types (on two pizzas) and they were all amazing. We were so excited that we forgot to take pictures first - oops! They have a fantastic selection of drinks, too, and our waiter was very patient and nice.

EDIT: The manager kindly reached back out to me & rectified the situation. They agreed it was not in the standards for Otto, which I agree with. I’m usually very happy with my Otto orders. Im increasing my review & will update again after trying this location for another chance!!! Thank you Bobby!! Highly disappointed in Otto these last couple of years. Bought this “large” pizza tonight & the box weighed less than 2lbs & the pizza was extremely small. They have lost their quality and overall good feels recently. I paid almost $30 for this pizza. I recommend going elsewhere. 1 adult hand covers about 1/2 the pizza. $30!?

The pizza tastes great! I got a chicken basil small pie. My only quarrel is the online system stated it would be done in 65 minutes, yet it was definitely done before because when I took my first few bites it was cold, barely warm. I had to throw it in the air fryer. The pizza was good, but it maybe better in person.

My favorite local pizza spot! Thin crust and crispy just the way I like it. I order delivery all the time but it's a nice place to dine in as well.

Ordered a cheese pizza. Crust was simultaneously burnt but had no crisp, Pizza was limp and floppy. Cheese blend smelled like feet and tasted like a congealed mess. The sauce was not bad though. But the sauce was wasted on really marginal pizza.

After reading recent reviews, my daughter & I decided to give Otto another chance. We went there for lunch today & it was a nice walk (we live about a half mile away). On the upside, the server was a lovely and conscientious young lady. The caesar & cobb salads were very good, especially because it's hard to get a good salad in December. We were also happy that they had lots of gluten free options. The ladies room was fairly clean, unlike the table top that needed a good wipe down. The atmosphere is a dingy basement with formica tables and mouse traps out in full view. The Gluten Free Chicken Avocado pizza was really dry but better when we got some salad dressing to put on it. The big booths that will seat about 8 in a basement in Andover with trendy pizza & craft beer is understandably appealing if you're young and on a budget looking for an alternative to Friendly Toast or McDonalds but I'm old and it's not for me. I'm upping my review to 4 based on the fact I didn't gain an ounce this morning after eating their pizza & that has never happened! Maybe there's hope because I would say their food is good quality & not over salted like most restaurants nowadays. Added comment from my daughter--you need more sauces because people expect things like honey mustard & barbecue sauce to dip things into (especially dry pizza)

The pizza is absolutely delicious! They have the coolest pizza combos and unique toppings. I love the crazy unique toppings that you can't find at other places. My only "beef" is that it is a bit expensive for being pizza. Regardless of increasing in meat cost, I make my own pizza all the time and dough is very cheap to make. Overall- delicious pizza but be ready for the high cost.

Elisia was a delight to have for our server. She was very nice. She had the energy that I met and was maybe the best server I had ever had.

We love otto pizza! in addition to delicious za, they also have great customer service. just ordered a vegan pizza from them and they went the extra mile to make sure our order specifications were just right (vegan pizza can be tricky). Thanks Otto!

Just tried Otto's for the first time. Excellent pizza. Great, friendly service. If you like thin crust pizza give Otto's a try. You won't be disappointed.

Great pizzas and beer selections. They frequent mid week events like trivia nights that can be distracting or noisy. Service is consistently good. They do ask their staff to cover a big room, so the servers are hustling

I've only done takeout, and I absolutely love their pizza and everyone is always asking me to pick it up for them as I live fairly close and also do DoorDash. It is one of the top restaurants for DoorDash deliveries. I can't rate on service for eating in, but would absolutely recommend them For takeout and deliveries!

My daughter ordered pizza with chicken on it last night. Others ordered from ottos too. She has been throwing up constantly from an hour past consumption for hours later. Only one who ate chicken and only one who uncontrollably vomitted for hours after. Poor thing Could not keep anything down. Was Definitely Food poisoning!!!! So Very concerning!!! We Wish she would let owners know... but sadly, Shes a shy adult. So I'm letting you know here. Food poisoning after consuming chicken on pizza at Otto's.

Very busy, fast paced restaurant. Noisy with many tables that are not that comfortable because people are constantly moving around you as you attempt to eat. Service was slow, without any check to see how your meal is or if you need a refill of your beverage. Teenaged staff seemed to be tuned into their phones more than their customers. Pizza is good.

Your Response: What did you order today? "Turkey sub" Please share any other feedback, comments, or concerns so that we can improve your visit next time! "Fresh sub roll, freshly cut veggies and delicious Turkey. All around a fantastic lunch !!"

I've been getting pizza from Otto's for a couple of years, but will no longer be doing so. When the pizza is good, it's fine. But there are often problems with there being enough toppings - emails between me and the owner/manager confirm that this has been an issue. At well over $20 per pizza, skimpy isn't working for me. Inconsistency doesn't cut it for me. The last time I went in to pick up my order, one of the employees was sitting on the counter where my pizza was placed for my pickup - he hopped off once I got to the counter. Sanitary? No. Appealing - definitely not. Again, the owner/manager said that he had spoken to his staff about this, but it's a restaurant - what else do they need to be reminded about? So - when the pizza is well prepared, it's fine. It's just that there's no consistency and what appears to be 'remote control' by someone in charge isn't delivering $25 worth of pizza. I tried, but I'll be dining elsewhere - like at Amici's in North Andover. FOLLOW-UP: 'Eric' asked me to follow-up with him about my review - it's been a week - 3 e-mails to him - no response. Not what I expected. FINAL POST - I sent Eric a fourth and final message today after almost two weeks of waiting for a response to the info he requested. I'm done - too many other responsible eateries around here to deal with his lack of responses and poor quality restaurant practices.

The pizza at Otto is great. In addition to traditional toppings they have some really creative combinations. I especially like supporting Otto because they support community organizations like the AHS Drama Guild / CAST.

We had some delicious pizzas and salad from OTTO Andover the other night. Too tired to go out, we decided to try delivery from OTTO. So easy to order through their website, the delivery was made in a timely manner and the pizza was still hot! In a town where there are several pizza options, OTTO will always be our choice!

Ordered from here after our flight was cancelled and we were staying in Andover for the night. What a delight! We ordered online using their system. It was easy and I enjoyed the pictures on the menu. It made me want one of everything. The quality of food was top notch. We ordered 3 pizzas, 2 salads, and a side of the homemade Bleu Cheese dressing. Damn. The red wine vinaigrette that came with the house salad was also so damn good. I wish we visited Andover more often to enjoy Otto Pizza. Our total for 3 pizzas, 2 salads, and dressing with delivery was $70.

You get what you pay for. Otto is expensive, but has delicious, high quality pizza. The flavor combinations look strange on paper, but are surprisingly good. Service is usually slower than other pizza places, but it's not much of an issue once you taste the food :)

Excellent pizza with a gluten free option. Reasonable prices. Great beers on tap! Takeout pizza is a great deal. Salads are generous.

My sons favorite pizza place. Great price and friendly stuff. They Fast service and great employees

Went to Otto tonight with my wife. Odered a cheese pizza and a pepperoni pizza . Service was slow. The pizza arrived and was cold, We had high hopes for this location based on reviews. As an Andover resident this will not become a regular in our rotation. We had tried it several weeks ago as takeout and it was marginally better. We thought the cold pizza was a takeout miss. Onward and upward in the search for a good hot crispy pizza.

Yummy pizza! Just drive carefully in the parking lot. I would recommend, especially for gluten free crust

Undercooked sausage led to food poisoning. Will never return. We ordered a large Sausage, Garlic & Onion pizza the night before Father's Day. Our whole family has been sick in bed all day

We have ordered take out several times from Otto and dined at the bar a couple of times. Each encounter has been great. The pizza is delicious and the menu has variety and fun pizza selections! We recently tired the pineapple, bacon, hot honey and everyone liked it. Otto is a great addition to Andover!

Really great pizza, meatballs and salad, friendly staff. We love this place

First time going and will definitely be going back. Ordered 2 large build your own pizzas and we got exactly what we ordered. Staff was friendly and food was ready on time. Clean place, friendly staff and delicious pizza. Can't ask for more!

Delicious pizza! we go there at least once a week, by far the best dough and interesting combinations

out of the 7xs 5xs I ordered it pizza I received it burned n cold. last time I called them so they didn't over cook it n i still received it burned. I called n they said they would void the transaction thru Uber eats. I was never refunded.

Very tasty and fresh quality. Like thin crust. Always order takeout and It's ready when promised

Delicious Artisan Pizza I got gluten-free mushroom and roasted cauliflower and also a margarita both were equally delicious I would definitely go back I didn't eat in but the atmosphere looked very nice the service was helpful and quick.

We eat at the Andover location and it doesn't matter if we eat in or order to go the pizza always has fresh and delicious ingredients! Plus the staff is beyond friendly and the atmosphere is upbeat!

Went off the board with this selection and didn't regret it. Always a great job by the staff. Pizza was perfectly crispy and deliciou. Keep up the good work.

I really enjoyed the pizza here it's cooked to perfection. The service was good the staff seemed knowledgeable and friendly. The garage theme was fun.

Poor Service! I was utterly disappointed by my experience at OTTO. "Bad customer service and insisted.

Ordered a 16" pepperoni and breadsticks through Uber Eats. I am SUPER picky about my pizza but this was delicious!! Will definitely order again-can't wait to try more items on their menu!

We tried Ottos a few months ago and fell in love! We're in Tewksbury and realized there's a shop not to far from us in Andover so we decided to try that location ! Still one of the best pizza around. Would highly recommend!

If you enjoy thin crust pizza, Otto is for you! Friends raved about their smashed potato, bacon and scallion pizza and I was skeptical. For my first visit, I was ordering just for myself on-the-go and went intentionally for single slices to-go. Their website indicated only cheese pizza slices so I expected to order two. Upon arrival, I noticed other selections of slices and inquired. Much to my surprise, there were two other choices besides cheese, smashed potato being one. I decided on one smashed potato and one cheese as most pizza enthusiast will suggest ordering just cheese as a was to measure "good" pizza. They heated both slices (generous portions) and was pleasantly surprised that the total for both was under $7. I tried the smashed potato one first and was floored. The flavors exploded in my mouth and I was in heaven. If you enjoy a loaded baked potato, you'll love this choice. The cheese was average after having had the smashed potato first. They do have outdoor, pet-friendly seating and a walk-up pick up window if you don't prefer going indoors. Friendly staff, casual, relaxed dining. A little hard to find if you're not local. Just look for the Bank of America in Downtown Andover and they are in the alley to the left of the bank entrance on Main St.

Ordered the Butternut squash, ricotta, cranberry pizza and cheese bread- food was amazing the marinara for the bread was a little oily but the bread is just as good by itself. Love how this place is tucked away literally a whole in the wall. You are able to eat outside with nice weather. 10/10 would recommend

"Keep up the great work! The first time I had your pies was in Newbury last year at a friend's and we keep ordering. Imagine my delight to discover a location right near my workplace."

Visiting family up here, they chose OTTO when we offered to treat takeout dinner. Dietary needs in this household include one gf vegan, 1 gf and df omnivore, kosher, vegetarian...oy! But OTTO was able to accommodate all the issues, including a gf crust w no sauce (tomato allergy) and no cheese (df) for one, and assorted veggies per our choice on one, and another regular cheese pie. All very tasty...but to my NYC palate, Asiago cheese (which I ordinarily do like) is just an odd combo with the traditional mozzarella. Overall way better than other pizza I've tried in MA!

This is now my favorite spot in Andover. Easy and kids friendly. The pizza are amazing. Butternut squash ricotta cranberry pizza goes great with my glass of wine. They sell per slice as well which is a great feature when kids are out of school they can grab a slice for a snack rather then getting a whole pizza.

Pizza here is consistently great and easy to order through their site. With so many pizza options in Andover Otto absolutely stands out.

We ordered from OTTO for the first time and the pizza was amazing! We ordered the Fresh Mushrooms, Manchego & Herb pizza. We ordered online which was very easy to use. The pizza was delivered early and piping hot! It was the best pizza we've had in a long time. We will definitely order from them again to try out their other menu items.

Ordered through the app as usual but Andover never got the order. Never happened before. When I arrived, they apologized, prepared my order and then gave me a complete refund for my trouble. I consider that excellent service. I have been a regular customer and, of course, will continue.

Awesome place. Great pizza. Thin crust mushroom, onion, bacon pizza was delicious. Seating was comfortable. Nice bar area with a couple big screen tv's with games on . Wait staff was top notch. Pizza was delicious. I'd say I haven't had a pie that good since eating at the original Pizzeria Regina's in the north end.

Nothing but great things to say about Otto's in Andover. Their pizza is the BEST! Nice thin pie with a decent crust. Their sandwiches are great! They have the best bread. Always friendly staff and quick service. I eat here at least a few days a week!

Great pizza. They need to do a better job estimating the wait. I have been early and pizza is sitting there ready and other times wait twice the estimated time.

Very tasty with good ingredients! I'm Sicilian and make my own pizza and this is definitely worth it!! Will try again!!

Easily the best pizza around. The meatballs are also very good and have a good sauce. The Cesar dressing is nice as well and is a little bit thicker than other places.

Otto's pizza really is my favorite pizza because of the high quality ingredients they use, particularly the sauce. A word of warning, though, it is REAL pizza. I say this as a warning because if I was picking up pizza for a group and there was going to be say twenty minutes between the time of pick up and the time of consumption, then actually I would recommend a different chain. This pizza requires you eat it hot out of the oven, in my opinion. It's not like Papa Gino's where a hot slice and a 30 minute room temperature slice give the same satisfaction. They have individual slices to warm in their oven and you can always pop in for a nice hot slice to impress any pizza connoisseur. I live ten minutes away, order three to four times a week, and rush home to devour it. By the time I'm on the last slice, it's usually not warm enough; and oh well, because all the other slices were heaven. My favorites are the chicken and basil, the cheese oh how I love the sauce it is perfect, and butternut squash and cranberry pizza. The tiramisu is the best I've had. It's too good! Probably the only real competition for quality they have is Frank Pepe's from CT at the Burlington Mall. There is another pizza place across the street, but I literally can't bring myself to try it - too satisfied by Otto's. The entire team there does a really great job.

Hands down best pizza and local beer around! We are here once a week (at least) and the staff has become like family. Consistently delicious thin crust pizza, incredible salads (order the dinner size you won't regret it), and swoon worthy garlic sticks (ask for a side of their homemade ranch for dipping). The constantly rotating taps with hop-heavy hitters like Bissel Brothers, Austin Street, Maine Beer, Definitive, Banded and SoMe instantly transport you to Portland, and keep my NE beer loving husband happy :) If I could rate this place 6 stars I would. Do yourself a favor... go grab a pizza, beer, and say hi to Alex. You'll be hooked.