Otto’s Ice House

Restaurant · North River District

Otto’s Ice House

Restaurant · North River District

1

111 Newell Ave, San Antonio, TX 78212, USA

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Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null
Otto’s Ice House by null

Highlights

Great food, lively atmosphere, live music, and patio seating  

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111 Newell Ave, San Antonio, TX 78212, USA Get directions

ottosicehouse.com
@ottosicehouse

$20–30 · Menu

Information

Static Map

111 Newell Ave, San Antonio, TX 78212, USA Get directions

+1 726 215 6886
ottosicehouse.com
@ottosicehouse

$20–30 · Menu

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Last updated

Sep 1, 2025

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@eater

Austin Restaurant Openings to Know Right Now, April 2025 | Eater Austin

"A playful, drink-forward ice house paying homage to a local historical figure with casual Texas-meets-pub fare—street tacos, bratwurst on buns, Frito pies, nachos, German soft pretzels, pollo asado, and redfish on the half shell—paired with a cocktail-forward menu that includes micheladas, signature frozen margaritas, honeysuckle frozen drinks, and a spicy, mezcal-based ’Last Shot’ featuring lemon, honey, habanero, and cayenne." - Brittany Britto Garley

https://austin.eater.com/2025/4/9/24404881/austin-new-restaurant-bars-openings-april-2025
View Postcard for Otto’s Ice House

Donald Vormelker

Google
My son treated us for lunch. It was his mom's birthday gift. Service was quick. It is on the San Antonio Riverwalk, so expect it do be loud. But it has a nice family friendly atmosphere with lots of seating outside with live music Saturday afternoon. My wife loved their nachos. Only 6 in the order, but each were individually topped. I had their Smashburger which consisted of 2 patties, onions, American cheese and their own sauce, and their French fries. It was pretty good. I also had a Margarita. Service was fast and friendly.

Gustavo Rivera

Google
Otto's Icehouse by the Pearl is an absolute gem in downtown San Antonio! From the moment I walked in, the vibe was welcoming and relaxed. The staff is what truly sets this place apart — Joe the manager and Auggy the server were incredible. Friendly, attentive, and genuinely passionate about delivering great customer service. We went back to back days! Whether you're grabbing drinks with friends or just stopping by for a laid-back bite, this spot hits the mark. Clean, fun atmosphere, and great people all around. If you’re ever near the Pearl District, make sure you stop by and experience it for yourself. Highly recommend!

MN 80s

Google
I had not had the chance to review my recent visit to Otto’s but here it is. This experience was amazing and solidified this establishment as a new hang out spot. The food was great and the drinks really complemented my meal. The location was very lively and I really like the beer garden feel of the outside area. The customer service was top notch with Megan helping us out that day. She gave us some great suggestions from the menu and continued to check on us throughout our visit. I definitely would suggest anyone visiting or if you’re a local to come check Otto’s out then a quick stroll through the Pearl to finish it off. Cheers!!!

Nicholas Scott

Google
Saw a review and decided to give Otto's a try, really had a great time, clean and friendly. Wonderful sitting outside watching the river traffic, Our waitress Roxie was, friendly, fun and gave great service. The food was very good, we will defiantly be back!

Tri-County Mom

Google
Great food, I had the street tacos and borracho beans. My friend had the pollos asados. I wish I could have tried everything. It all looked so good when they were bringing it out to tables! Service was top notch, sat us quickly, and gave us recommendations. Atmosphere was perfect as well. Loved the decor and the vibe. Can't wait to go back to try different things 😋

Johnny 5

Google
Tell me why this place gives me Chili’s vibes. It’s a good atmosphere but the place is still trying to figure out what it wants to be. You have wait staff but they’re almost acting like cocktail servers. You have this idea of being put on a wait list but only to have sub-par service? Let’s talk about the food.. The Chips and Salsa 8/10. It’s a good 2 red/green salsa combination. That’s a plus. Chips are the kind from Chuys . I dig the texture and flavor cause they remind me of Chuys. Salsa was good and had a spicy flavor. The carne asada nachos were very good 10/10. The price is kinda crazy but I get it, you’re eating near the pearl. The burger was ok, the bun to meat ratio was out of control but I understand to save costs you pull a Jack in the Box burger type situation where the bun overshadows the burger. I give the burger a 8/10. I probably would go back to sit at the bar and get snacks. I need to try the pretzel. I heard it was really good. In all the drinks and vibes are good. There’s adequate patio seating. I would recommend for a drinks and snacks.

Tim Frantz

Google
Wow! Some of the best food in San Antonio! Great views. Tacos are delicious. Chicken is amazing! Highly recommend. Great place to bring family and friends and out of towners. You must get the pretzel and cheese. Again, 5 stars. Exceptional.

Marco Themonstar

Google
Love the outdoor and indoor setting classic Texas ice house vibes and environment was very relaxed. The bratwurst and chips/salsa also the beer selection didn’t disappoint.
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Nori F.

Yelp
So nice! Located right next to the Pearl (it is walkable and has a nice view of the pearl). Their indoor and patio seating were both awesome and nice interior. The food and service were great, on a Tuesday night! Not sure how busy they get. A variety of food on their menu but the carne asada tacos were amazing and so was the Carne Asada dish which was likely enough for two people. The pretzel on the appetizer menu was delicious as well. Their story on the name Otto was posted on their website. We are new to San Antonio so it was fun to learn a bit of history of the Pearl Brewery. Great for groups as they have a huge outdoor seating area but also nice tables inside. Kid friendly, they had a few menu options for kids. We will be back! I didn't see a parking lot. We parked at street parking across the street.
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Doretta W.

Yelp
Took a large group to celebrate a milestone. The waitress was attentive to start .. kind of fizzled towards the ens. The food came out quickly. The drinks were a hit or miss. They were out of several bourbons which is strange for a bar. The pretzel was super soft and loved the dip. The queso and the loaded fries were average. However, the best part was the reason for going there .. Plenty of space for a large group.
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Krista C.

Yelp
Great patio if you're looking for a pet friendly spot on a good weather day. Overall vibes were good and relaxed. Decent beer and a great smash burger too. Will probably come back with our pups.
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Julie H.

Yelp
Service good. Ate at the bar, just drinks and queso. For San Antonio I'd be embarrassed by the queso. Not creamy -added carne asada (+$5) you get a few diced pieces of meat and a meager amount of chips. Very disappointing. Go across to Pullman Market for the variety and food instead.
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Diana G.

Yelp
I went on their second day of officially opening. We had our dogs, so we sat outside. The outside patio is pretty nice. It has plenty of seating. They will need to eventually invest in some shade. About 75-80% of the tables and seating areas are exposed to the sun.By the bar you can sit without talking to the hostess, but for any of the picnic tables you do have to talk to the hostess as this will be a waiter service table. We were not hungry so we shared some chips and salsa and I got the frozen margarita. My friend got the frozen honeysuckle Froze. The frozen margarita was a bit sweet, but pretty strong. The froze had a pretty strong grapefruit flavor. If you don't like grapefruit, this is not the drink for you. The. Chips and also were good. The roasted salsa was a little bit salty, but definitely went well with our drinks. The green salsa is mild. Our waitress was amazing. She brought out water for our dogs and constantly checked on us. My friend left her dog water bowl behind and she called me to let me know. We were able to return to retrieve it before leaving The icehouse is located next to Pullman market across the river. You can either walk Along the street or there is a bridge connecting the Pearl with the area. They have an outside and an inside hostess table. On a side note, they currently do not have happy hour. They do have live music some evenings.
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Jack W.

Yelp
Bottom line up front: Great addition to the Pearl District, food was great, and the service was spectacular, live music a nice touch Decided to give Otto's Ice House a try on their opening night and was not disappointed! After months of watching their progress in building this place out on the river walk, they finally opened and I was not disappointed! Crowd was pretty heavy considering it was their grand opening, but I imagine this will die down a bit in the future. They used an OpenTable waitlist after we checked in, which makes me hopeful they'll offer reservations through that app in the future. Started with the queso as an appetizer and it was great, perfect chip to cheese ration. For the entree ordered the Pollo Asado and the Carne Asada, both of which were delicious! To top it off, we had the pecan pie for dessert, and it delivered. Downsides, no sweet tea, only tea and sugar packets if you're up for it. Opted for lemonade instead, and it was unexpectedly carbonated, probably great if you like seltzer and lemonade but I wasn't a huge fan personally.
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Amy M.

Yelp
Stopped by on opening day and was so happy to see how busy the ice house was. Luckily, we had a reservation and did not have to wait. Highly recommend doing so. Parking can be a pain but there are free spots around the neighborhood, just pack your patience and take a nice stroll. The staff was very well trained to handle big crowds and we were surprised at how fast food came out considering how bustling it was. My husband ordered the bratwurst with fries. He definitely cleared his plate. My brother got the smash burger and fries. Burger was solid, fries good. Basic but tasty. Finally, I got the torta de asada with a side salad and their house vinegrette. The vinegrette was DELICIOUS (sorry I love salads). I wish the salad had other leafy green types than just basic lettuce. The torta came out but wasn't hot. Perhaps it sat before being picked up by our server. I definitely enjoyed the flavors but there wasn't enough meat. The bread is thick for it to just have a thin slice of skirt steak. Prices aren't so bad considering it's the pearl. Definitely enjoyed our time, food and drinks. Shout out to Roxie for sharing Otto and Emma's love story (or affairs).
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Donald V.

Yelp
My son treated us for lunch. It was his mom's birthday gift. Service was quick. It is on the San Antonio Riverwalk, so expect it do be loud. But it has a nice family friendly atmosphere with lots of seating outside with live music Saturday afternoon. My wife loved their nachos. Only 6 in the order, but each were individually topped. I had their Smashburger which consisted of 2 patties, onions, American cheese and their own sauce, and their French fries. It was pretty good. I also had a Margarita. Service was fast and friendly. I'll be back.
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Paige T.

Yelp
Goode Company did it again! What a great new icehouse in the Pearl district! So cool! Great atmosphere to hang out, have a cool drink and some great food! Love the layout. Great inside bar and restaurant then great outdoor area with another bar, plenty of seating, and stage for live music! Some street parking but convenient parking lot right next door! Victoria, our bartender, was so sweet and took care of us completely. Very attentive, great margaritas, great tequila menu, and great food! The chips and queso were delicious. The deluxe smashburger was so good, Excellent flavor made out of top quality beef. We talked to Zach, the manager, super cool and let him know, how our visit was! We will definitely be back!!
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Eliana S.

Yelp
Nothing says good food like San Antonian owned. Located in the Pearl district area is a lovely ice house right off the river. The atmosphere is welcoming just like the staff. Don't get me started on the food. I love spots that are taste deliciously fresh. I also love the feeling of walking out feeling like I ate air because the food is so crisp and light.
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Alison P.

Yelp
My husband and I had an amazing experience yesterday. Our waitress was attentive and the food delicious. Many friends have been here and have said the service was poor on two occasions, we almost did not go because of this but we gave it a try. We will be going again this coming weekend with friends
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Gabriella C.

Yelp
This place is great! The manager Michael was amazing and going around checking on all the tables and very personable. The bar tenders Jason and Dylan were just as amazing and attentive. The food and drinks were 10/10 and I will definitely be back.
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Allen U.

Yelp
Mid July and craving some cold beer and the newest ice house at the historic Pearl came to mind, Otto's Ice House! Upon arriving on a Saturday afternoon just before the dinner rush, we were quickly seated and no wait to our surprise. The ambiance is a southern rustic feel with southern hospitality to complement the restaurant! Our waiter was very hospitable, patient and assured our needs were met! Now let's get to the food, for the appetizer my wife and I shared the chips and queso, nice cheesy queso with a little kick and add the jalapeños and you have yourself one of the best chips and queso in town. I ordered the Wagyu Hot Dog to mix things up as I usually don't order hot dogs at a restaurant however the description tempted me so I gave it a try. The Wagyu beef was good, meaty, plump, topped with chili beef and shredded cheese was good, lack of spice on the chili however grab some hot sauce and your golden and the French fries here are amazing! My wife ordered the Hot Chicken Sandwich, it was very flavorful, generous portion of juicy chicken breast breaded with some spices and a hint of spicyness paired well with their fries! Overall, the place was great, service is exceptional, I'll venture out for their hamburgers next visit around and their drink menu is creative as well as cures the summer thirst with a Grand Prize lagar ice cold draft (not pictured), or start off with a Lone Star and shot of bourbon and get things going, I can't wait until the next visit we make to Otto's!
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Melanie S.

Yelp
The service here is the best!! Our server Kat was on it even though we went right when they opened. She made us feel like we didn't have to rush and recommended a few sandwiches for us. I tried the torta and it was amazing. It comes w fries and they have a full drink menu too. We sat on the patio where there's a couple tvs, and lots of dogs as a pet friendly spot. Will be back when we visit the Pearl.
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Kristin D.

Yelp
This is our second time here within a week, and for good reason! The food is amazing! Not just your typical frozen, pre-made, reheated food. Everything is fresh and clearly made in house. Both visits we had attentive, and friendly servers - Emiliano and Deidra - that made our visit all the better. The pretzel was the best I've ever had, and the milk and cookies gave us a nice travel back in time to a weekend at our Grandparents' home. I made my own Dos-a-Rita with their "Damn Good" frozen margarita and a bottle of Dos XX. Highly recommend that Otto's add it to the menu.
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Suzy H.

Yelp
Great Texas feel; friendly service, clean, country music playing. They were out of multiple things, and the house-made fries were just warm. But food portion is decent and both the hot chicken sandwich and the burger were delicious. We sat inside but it is beautiful in the back, overlooking the riverwalk, with a bar that wasn't open yet but is very nice.
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Eloisa V.

Yelp
Nice new place to try in the Pearl area. Great atmosphere! It was raining on Saturday so the music moved inside to main area which was great. We started with the pretzel and chips/queso. Pretzel was delicious, hot and fresh. The beer cheese that came with it was alittle different, kinda had a hummus consistency, didn't really care for it. The queso with chips was much better and it had small pieces of jalapeño but not spicy. For the chips we opted for half chicharron, they were great! My nephew got the waygu hot dog, it was huge and he said it was good. Niece got the smash burger and she said it had great flavor. I got the Yardbird which was a chicken sandwich with bacon, avocado and cheese. Chicken had smoked flavor which was nice and different, came with fries that were fresh and nicely seasoned. To finish off we ordered the chocolate chip cookies. These were delicious, tasted like they were fresh out of the oven, crisp edges with gooey middle and served with nice cold milk. Overall would go back to try other items, or just have a drink and listen to music.
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Roger Z.

Yelp
Yesterday we had a sneak peek into this very cool new icehouse located across the river from the Pullman Market in The Historic Pearl. Great vibe, excellent food and margaritas, and great service. This place is gonna be so hot!
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Kylene A.

Yelp
Izaac was a wonderful server. Very intentional with serving us and making sure our needs were met above and beyond! such a great ambience through and through. great spot!
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Erica V.

Yelp
Otto's Ice House is the new local hot spot to check out! Such an awesome vibe - they have a fantastic covered patio, live music and excellent service! Even though they were packed, Roxy delivered impeccable and personable service. I can't wait to come back!
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Kevin G.

Yelp
First time getting to check out Otto's Ice House. Stopped in for a Fiesta recharge. We sat at the bar and the bartenders were super cool and attentive. We had the Walking Taco (served in the chip bag) and the chips and salsa. Both were flavorful and plentiful. Paired these with an ice cold beer and frozen margarita and you have yourself a great afternoon. The only bad part is the parking situation. This was actually our second attempt going to Otto's but after driving around for 20 minutes we gave up. There is street parking and the Pullman Market parking lot, but during peak times I'd suggest an uber or some comfortable walking shoes! Overall, a pretty cool place to escape the heat in the summer and chill in the outdoor area when the weather allows. KG Recommended!
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Joseph E.

Yelp
I was lucky enough to get an invite to the soft opening of Otto's Ice house and had a great time. As you walk in you have an inside dining area and bar, but we chose to sit outside because the weather was so nice. In the outdoor patio they have multiple tables and an outside bar. There are plenty of fan with misters for those upcoming dog days of summer and had a one-man band providing live music. They have an extensive menu of food/drink options but for this night they had a limited menu as the kitchen was still getting broken in. For appetizers, we ordered the cantina queso and chicken nachos. The queso was solid and tasty as were the chips. The chicken nachos comes as an order of six that are stacked with beans, chicken, guacamole and a jalapeno. They were well prepared and full of flavor. For our main course, we ordered the Carne asada plate and the smash burger with fries. The smash burger is a served with sesame seed buns, cheese and a secret sauce that really elevates the flavor profile. It was a really good burger and the fries were just as good....nicely friend to a crisp, golden brown. The carne asada plate came with flour tortillas, pinto beans, and chopped onions, cilantro, and radishes. The meat was very well seasoned, cooked to a perfect medium and cut easily with a knife. I was able to make four "street" style tacos as the serving was large. Overall, I really enjoyed the food, service and ambience of the latest addition to the Pearl area and look forward to coming back to try more of the menu. I would recommend making a reservation as I can see this place being packed once it fully opens. p.s. As another pleasant surprise and as part of the soft opening to help break in the staff and kitchen, they comped the meal. Thank you Otto's Ice House.
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Lindsey M.

Yelp
We had such a great experience here! The food was fantastic--highlights were the pollo asados, pretzel, smash burger, and chicken taquitos (all recommended by our server). The vibe was fun and relaxed, perfect for our special occasion. What really made the experience was our server Jo! She went out of her way to make my daughter feel special, creating a fun lemonade mocktail (not on the menu!) and bringing out a surprise with the cookie dessert. Amazing service, great food--we'll definitely be back!
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Gabby M.

Yelp
honestly don't waste your time. i got the chicken tacos for $16... no rice no beans and the tortillas were literally the corn tortillas from HEB. yes the vibes are good and it's in a nice area but i wouldn't go in you're looking for quality food
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Elizabeth A W.

Yelp
Great open clean environment with antique beer decor. Ramon was my bartender and he was very attentive and personable. The beer was nice a cold, which was a great escape from the heat on the River Walk. They have live music Thursday-Sunday which is always a nice bonus.
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Giselle C.

Yelp
My.son and I went to Otto's on a beautiful, but warm, Sunday. It's right down the street from Pullman Market and there was plenty of parking in the area. The patio area was packed, so we sat inside. Our server was friendly and recommended several beers according to our tastes. The beers came out in frosty glasses...a nice touch considering it was HOT outside! We had the chicken taquitos (delish...that serving needs to be at least double), the pretzel (the beer cheese looked like hummus, but was delicious) and the cheese fries with bacon (yum). All in all, everything was delicious and fresh, service was great and the beer was cold! We will most definitely be back!!!
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Lauren S.

Yelp
Wandered upon the soft opening today. Everything was wonderful! The staff were all very friendly and surprisingly organized for a soft opening. The atmosphere is perfect. The food was delicious and the beers were cold. Highly recommend! We can't wait to go back when they officially open next week.
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Julissa R.

Yelp
I recently had the pleasure of a date night at Otto's Ice House/The Pearl. Despite the establishment being busy, we were promptly seated indoors. I opted for the Paloma, which proved to be a refreshing choice. We also ordered the Torta. The borracho beans were exceptional, and the green salsa was remarkably fresh. The service was attentive and friendly. The patio area offered a wonderful view of the Pearl and the river.

Kim C.

Yelp
The service and the food were excellent! The carne asada melts in your mouth! The neighborhood is super cute and the outside area has a great vibe!
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Angelina R.

Yelp
The food was great and the service was great and friendly will definitely be back We had the chicken sandwich and the smash burger and can't forget the pecan pie food was good
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Erika B.

Yelp
Went during opening weekend with a group of friends, it's a super cool spot with good food and drinks! Just like any place when it first opens, they need to figure out a better system for the bar (drinks were backed up) and the waitress would come by once every 30-45 minutes. Overall, we had a great time and will definitely be back!
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Ayacell S.

Yelp
Good ambiance, we're seated inside and had good service and explanation of menu. Good location to keep bar hopping or shopping.

Michelle P.

Yelp
Cool place, just had an appetizer and a couple drinks. Worth stopping by if you are nearby
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Nadia C.

Yelp
Went there for the first time on a Saturday evening for dinner: hosting process went well, we were quickly seated indoors, wait staff was SUPER nice and very attentive, VERY quick service. We ordered the cheese fries, carne asada tacos, and bratwurst. ALL came out quickly, hot and delicious! I usually stay away from The Pearl establishments bc they're a little too ritzy for my taste but this place has the perfect casual-yet-fancy spot that is a little more relaxed. They also have live music! Will absolutely return!
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Nora G.

Yelp
Was there on Friday for the first time. I enjoyed the ambiance, service (our server was awesome!) and the food was pretty good. I got the smash burger but the real star of the night was the flautas. They were DELICIOUS!!! Definitely would go back for them!!! My burger was a bit overcooked; this tasting charred. Our server offered me a free dessert to make up for the burger. She did a great job of taking care of us!!

Cyrus K.

Yelp
This is one of my favorite spots at the Pearl. I live nearby and have been here four times. I appreciate the casual and fun atmosphere. Service has always been good and I've enjoyed every food item I've ordered. Their grill items all have a nice smoky flavor to them and are paired with grilled vegetables. Their pretzel and nacho appetizers are nice too which I've snacked on while getting drinks. I also appreciated their bottles of beer/wine served in ice buckets, a nice touch during these summer months.
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Strat F.

Yelp
Really great food. Carne Asada was epic. Good drinks/beers/cocktails too. Not sure why we had to wait for 15 minutes upon arrival when there were tables available; perhaps they need to hire more servers? Good atmosphere. We'll be back.
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Laura O.

Yelp
2nd visit. I so wanted to love this place. The margarita is just not good this evening we were outside, Lord! Please turn off the 10 fans!!! It robs away from enjoying the natural fresh breeze and sounds of being outdoors! Felt like we were in a hurricane, fans were so uncomfortable we walked around trying to find a spot away from those fans. We know it gets hot as heck in san antonio but please wait for those hot temperatures and turn off the fans if weather is beautiful!! Improve on the margaritas so they justify the price

Payton D.

Yelp
First time at Otto's and it's definitely something we've been looking for in San Antonio! Great atmosphere, love the live music, great drinks, the food was hot, the smash burger and queso were our favorites. Only downside we could mention were the fries tasting a a little fishy? Overall great experience and will definitely be back!

Isabella H.

Yelp
Food was so good ONG! Love the vibes! The burger was awesome! The waitress was nice too!

Rebecca C.

Yelp
Went Saturday party of 7, was seated quickly since we chose to sit inside. Ordered chips and queso and after waiting 30 minutes I asked waitress where they were to find out they forgot to put order in. When they finally came the chip to cheese ratio was ridiculous! I received very little chips and was told I would get free refills. I asked 3-4 times for chip refills that never came!!! Then they tried to charge me for a chip refill!!! I left half the queso since we didn't have chips to finish it. The manager graciously took off $3!!! Ordered Red Fish tacos and they were ok, son ordered burger which he enjoyed and husband had the chicken plate. Food was ok and nothing special. Ordered a Ranch Water that was awful!! Only good thing was my beer in a can. Won't be back!!

Norma H.

Yelp
Great place to enjoy a cold one with family & friends! And, you can bring your dog, also!!

Genna S.

Yelp
The staff were generally very friendly with one exception of a food runner. At the table, we had the guacamole, the Wagyu hotdog, the Smashburger, and the chicken sandwich. The Smashburger was the overall winner and we will definitely return to have another. The restaurant itself can get very loud, so keep that in mind. There is outside seating as an option.

Hellava B.

Yelp
I want this place to be great. I think this is exactly what the Pearl needed. Unfortunately, the first experience did not make me want to return. The "vibe" and "aesthetics" are top notch. Amazing. The live music on the patio is phenomenal. They have those fans they can put on your table to keep flies away which is a reason I don't eat outside often so that was great. The food was great. The chips and queso was exactly what you think it's going to be. It's great when your drinking, as you should be in an ice house. The taco's were good, simple, and what I expected. The burger was good. If you've had a burger in the Pullman market, it's similar. I was disappointed with the beer choices because of the fact that this is a bar in the The Pearl and The Pearl is known for their brewing history. Now, for the reason I took 2 stars away. The service was horrible. It was going to take 30 minutes for indoor seating (the patio is larger than the inside), we decided to take a chance on the patio because it's not that hot yet, although it's still pretty warm. It took 10 minutes and me looking for someone to serve us for us to be even greeted. I think they would be smart to immediately serve waters and greet the outside tables. When we finally got greeted/served it was not great. We saw a bunch of different people bringing things and our server only really came to check in. We had to ask for a fly fan. We were delivered the wrong things and it just seemed like we we're an inconvenience. In my opinion, if you're not treating me right at the table, what are you doing with my food? We did experience the green haired person with the anime eyebrows that other reviews have mentioned... not impressed, which is shocking because I tend to have colorful haired folks in my circle. I will be giving this place another chance because the food was good but the decline of this place will be its management and service providers. It does not live up to the experience you get in other restaurants at the Pearl or in other ice houses. So disappointed because we looked forward to this place since it was announced.
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Lori Ann S.

Yelp
Checked out this new spot on Newel after Thursday evening yoga at the Pearl. There was a 30-45 min wait for a table inside or outside but we opted to find an opening and eat at the "bar". So the "bar" was indeed a bar but also had an option of 3 large tables situated adjacent to the bar meant for sharing between people, like when at a "bar". I had not experienced this and thought it was a great idea! It worked out great!! Maguire Castillo provided exceptional service as our bartender, attended to our orders and was informative about their drink options and made food suggestions. I had a "Damn Goode Margarita" and the Torta de Asada (had refried beans inside!) which were both delicious and very satisfying. My friend and I shared a phenomenal slice of pecan pie. The atmosphere felt relaxing and at the same time it was popping with excitement and live music. Come check out this place, I'll definitely be back!

Veronica C.

Yelp
first time going to Otto's. service was great, Isaac our server was very professional, checked on us a few times, friendly and made our night enjoyable. i love the atmosphere , entertainment and burgers and nachos were really good. one recommendation given to manager is they need to have entertainment after 8 pm. people love to wind down after work. but it stops at 8 pm