Otto’s Ice House

First time at Otto’s Ice House and it was a Winner! Lovely outdoor atmosphere, delicious guacamole, tortilla chips, and chili dogs. My frozen margarita was perfect. Will definitely return with family and friends. Excellent customer service and our fur baby was brought a plate of yummy treats as he loved them!

Wonderful wonderful first experience at Otto’s ice house. My burger⭐️⭐️⭐️⭐️⭐️👌🏽,the chili dog OMG,everybody enjoyed their food. Thank you Jay(our waiter) for all the recommendations and your outstanding service⭐️⭐️⭐️⭐️⭐️. And Zack the manager, thank you for your professionalism. It was the first time and not the last,we will be back for sure. I highly recommend Otto’s Ice House!

Otto's Icehouse by the Pearl is an absolute gem in downtown San Antonio! From the moment I walked in, the vibe was welcoming and relaxed. The staff is what truly sets this place apart — Joe the manager and Auggy the server were incredible. Friendly, attentive, and genuinely passionate about delivering great customer service. We went back to back days! Whether you're grabbing drinks with friends or just stopping by for a laid-back bite, this spot hits the mark. Clean, fun atmosphere, and great people all around. If you’re ever near the Pearl District, make sure you stop by and experience it for yourself. Highly recommend!

I recently discovered a new spot by the river, near the Pearl District on the riverwalk, called Otto’s Ice House. It’s a very relaxed establishment, away from the tourist crowds. My bartender, James, was very welcoming. The beer glasses are frosty!! The venue offers both indoor and outdoor seating, with TVs and a view of the riverwalk. As I periodically visit the area for work, I typically stay in the main tourist area. I’m delighted to have ventured further afield this time.

Otto's may be one of my newest favorite spots. Cold drinks, good food and solid vibes. It would make a great place to take visiting friends and family. The nachos were delicious and the redfish hits hard.

My son treated us for lunch. It was his mom's birthday gift. Service was quick. It is on the San Antonio Riverwalk, so expect it do be loud. But it has a nice family friendly atmosphere with lots of seating outside with live music Saturday afternoon. My wife loved their nachos. Only 6 in the order, but each were individually topped. I had their Smashburger which consisted of 2 patties, onions, American cheese and their own sauce, and their French fries. It was pretty good. I also had a Margarita. Service was fast and friendly.

Pretty cool spot, lots of space outside to sit, TVs to watch sports, sometimes live music. Plentiful drink menu with spirits, beer, spritzes etc. I got the smashburger which was delightful. Would go again. Service was fine

I ordered the Yardbirds sandwich, and while it tasted okay, my chicken was slightly burnt and had a smoky flavor. I didn’t realize it was burnt because it was wrapped, but I noticed that one side of the chicken was quite blackened. Additionally, I found the sandwich a bit dry, and the fries were equally disappointing. Despite these minor issues, the waiter was very kind, and the atmosphere was pleasant.

We love Otto's! We discovered Otto's a few weeks ago and have gone twice already! The location is perfect for the Pearl too! Patio is really relaxed and beautiful. We like to walk across the bridge after lunch and explore the Pearl. Service is always great and friendly. We of course will be back!

For the first time we sat outside and watched the game. I love the vibe! Service was little off which is abnormal. I tried the chicken tikka tacos ... yum! Lots of meat and a really solid flavor.

Definitely worth checking out! Parking can be a little tricky since Otto's doesn't have its own lot, but honestly, the food is so good that paying for nearby parking felt completely worth it. When we first sat down, service was a bit slow, but after a little prompting, our server turned out to be fantastic and gave us some great recommendations. I wish I had caught his name because he really made our experience better. The ambiance is awesome, it feels like a cozy Texas dive bar, but in the best way possible. It's laid-back, comfortable, and a refreshing change of pace from the usual Pearl or Riverwalk restaurants. They have a full bar and both indoor and outdoor seating. Since it was a hot Texas summer day, we opted to sit inside, but there were plenty of people (and their pets) enjoying the patio. For two of us, our meal came out to $96, which included an appetizer, two entrées, dessert, and waters. I felt it was fair for the quality and portions. Overall, Otto's has great food, a relaxed atmosphere, and thIt's now on our restaurant rotation, and I highly recommend giving it a try!

Discovered the spot while running the river walk and finally went there to dine in. Our server was amazing. Her name was Sonia. The food was exceptional and everything tasted very fresh. We love the atmosphere as it was very relaxing, clean and inviting definitely going back.

We tried Otto's one Saturday for lunch with our visiting soccer team. Our waiter was calm and accommodating with our large group. There were menu selections for everyone and even the kids were happy. It was too hot to play outside but the inside was chill. I had the flautas and my son had the smashburger. Both were very good. My only complaint would be that it didn't seem right to pay full price for a small cheeseburger with ketchup that wasn't the full smash burger on menu. But I get why they didn't feel the need to knock off a couple of dollars.

So nice! Located right next to the Pearl (it is walkable and has a nice view of the pearl). Their indoor and patio seating were both awesome and nice interior. The food and service were great, on a Tuesday night! Not sure how busy they get. A variety of food on their menu but the carne asada tacos were amazing and so was the Carne Asada dish which was likely enough for two people. The pretzel on the appetizer menu was delicious as well. Their story on the name Otto was posted on their website. We are new to San Antonio so it was fun to learn a bit of history of the Pearl Brewery. Great for groups as they have a huge outdoor seating area but also nice tables inside. Kid friendly, they had a few menu options for kids. We will be back! I didn't see a parking lot. We parked at street parking across the street.

Great patio if you're looking for a pet friendly spot on a good weather day. Overall vibes were good and relaxed. Decent beer and a great smash burger too. Will probably come back with our pups.

Was good had the Chicharrones and they had a small bottle of hot sauce to go with it. It was really tasty and you can take your dog with you as well. But they charged $1 for water only thing bad about them lol

Horrible drinks. Watered down. Don't give me such drinks and then charge me 12/14. Here's the kicker. Food came out COLD. We send it back. I bragged about this place from my previous visit, which was a good experience, to my family and took them there. What a disaster and disappointment. Not going back for sure. I don't care about ambiance when the food and drinks suck.

Excellent restaurant! Every single thing we tried was outstanding. Their food and their drinks were excellent. Additionally the waitress was amazing. Took her time to greet, explain the menu and ask us a few questions. I already forgot her name, otherwise I would give her a shout out. I can't wait to return once it gets a little cooler.

This was my first trip to Otto's Ice House at the Pearl. I have read reviews and spoke to patrons... reviews came in mixed and I thought, "Well let's see what we think.... I decided to make my own review and see what I thought.... Well, I liked it. The food was great, service was good and ambiance was great. Maybe a little more expensive than you want it to be, but hey it's at The Pearl.. I felt it was fair for what I got. Food served hot and fresh. If you have read my other reviews you know I love screen doors and the place they take me to, well they have screen doors in and out of the kitchen... I will be back

The decor is more of a modern-rustic aesthetic, it was a bit cold inside. The food is delicious. Im not sure what seasoning was used on the fries and pickle but it was so good! We arrived around 11:40, they open at 11, we were the only ones here. Roxie served us and we had amazing service. The prices are on the higher side but for this being in the pearl location, it is expected. The smash burger is priced at $17. The construction in the area was very loud and messy. I understand they are working on an apartment complex right next door.

I went on their second day of officially opening. We had our dogs, so we sat outside. The outside patio is pretty nice. It has plenty of seating. They will need to eventually invest in some shade. About 75-80% of the tables and seating areas are exposed to the sun.By the bar you can sit without talking to the hostess, but for any of the picnic tables you do have to talk to the hostess as this will be a waiter service table. We were not hungry so we shared some chips and salsa and I got the frozen margarita. My friend got the frozen honeysuckle Froze. The frozen margarita was a bit sweet, but pretty strong. The froze had a pretty strong grapefruit flavor. If you don't like grapefruit, this is not the drink for you. The. Chips and also were good. The roasted salsa was a little bit salty, but definitely went well with our drinks. The green salsa is mild. Our waitress was amazing. She brought out water for our dogs and constantly checked on us. My friend left her dog water bowl behind and she called me to let me know. We were able to return to retrieve it before leaving The icehouse is located next to Pullman market across the river. You can either walk Along the street or there is a bridge connecting the Pearl with the area. They have an outside and an inside hostess table. On a side note, they currently do not have happy hour. They do have live music some evenings.

Stopped by on opening day and was so happy to see how busy the ice house was. Luckily, we had a reservation and did not have to wait. Highly recommend doing so. Parking can be a pain but there are free spots around the neighborhood, just pack your patience and take a nice stroll. The staff was very well trained to handle big crowds and we were surprised at how fast food came out considering how bustling it was. My husband ordered the bratwurst with fries. He definitely cleared his plate. My brother got the smash burger and fries. Burger was solid, fries good. Basic but tasty. Finally, I got the torta de asada with a side salad and their house vinegrette. The vinegrette was DELICIOUS (sorry I love salads). I wish the salad had other leafy green types than just basic lettuce. The torta came out but wasn't hot. Perhaps it sat before being picked up by our server. I definitely enjoyed the flavors but there wasn't enough meat. The bread is thick for it to just have a thin slice of skirt steak. Prices aren't so bad considering it's the pearl. Definitely enjoyed our time, food and drinks. Shout out to Roxie for sharing Otto and Emma's love story (or affairs).

I met up with some friends here on a Saturday, right as they opened. It filled up fast, but we got a table inside. They have lots of seating indoors and outdoors. They do have those misting fans for the outdoor area to help you stay cool. They are kid friendly and they are able to cater to large groups, which is great for those situations. With that said, we did have both of these taking place while we were there, so it was LOUD. We did feel as if we had to yell at each other, when sitting across from each other at the table, so if you are looking for a more calm environment, 11am-2pm on a Saturday is not the time to stop by. We ordered the chicken nachos to share and we each had a margarita to drink. The nachos were good, very cheesy and crisp with a scoop of guacamole on each. For someone who loves guacamole, this was a special treat. The margarita was nothing special. I was expecting a little more flavor and quality. The service was quite slow and we found ourselves waiting for prolonged periods of time for water refills and drinks, but they were busy, so I give them grace for that. Overall, I would say that this is the sort of establishment of which you come for the vibes and to catch up with friends. You don't necessarily come for the food or drinks, but you know you can order decent food/drinks if you want. I do find the prices for the food to be on the high side, which led us to skip ordering actual lunch, but the food coming out around us did look good....just not $17 for a hamburger or $34 for a carna asada plate good.

My son treated us for lunch. It was his mom's birthday gift. Service was quick. It is on the San Antonio Riverwalk, so expect it do be loud. But it has a nice family friendly atmosphere with lots of seating outside with live music Saturday afternoon. My wife loved their nachos. Only 6 in the order, but each were individually topped. I had their Smashburger which consisted of 2 patties, onions, American cheese and their own sauce, and their French fries. It was pretty good. I also had a Margarita. Service was fast and friendly. I'll be back.

Came here for a weekday lunch & it was perfect! Big restaurant with lots of seating. The workers were very friendly. The food was yummy. We also got the loaded fries which were delicious! The baked cookies were amazing too. They have a nice outdoor area which would be great to sit on a nice day. A good place to visit at the pearl!

This is a great spot for a first date, group of friends, or chill girls nights! 10/10 ambiance, the service is great and the drinks and super good! I have been here multiple times and continue to recommend this restaurant to people!

Goode Company did it again! What a great new icehouse in the Pearl district! So cool! Great atmosphere to hang out, have a cool drink and some great food! Love the layout. Great inside bar and restaurant then great outdoor area with another bar, plenty of seating, and stage for live music! Some street parking but convenient parking lot right next door! Victoria, our bartender, was so sweet and took care of us completely. Very attentive, great margaritas, great tequila menu, and great food! The chips and queso were delicious. The deluxe smashburger was so good, Excellent flavor made out of top quality beef. We talked to Zach, the manager, super cool and let him know, how our visit was! We will definitely be back!!

Great service! Amazing food and great drinks!! This place is awesome! I had the mesquite chicken Caesar salad...beat I've had!

The service here is the best!! Our server Kat was on it even though we went right when they opened. She made us feel like we didn't have to rush and recommended a few sandwiches for us. I tried the torta and it was amazing. It comes w fries and they have a full drink menu too. We sat on the patio where there's a couple tvs, and lots of dogs as a pet friendly spot. Will be back when we visit the Pearl.

My husband and I had an amazing experience yesterday. Our waitress was attentive and the food delicious. Many friends have been here and have said the service was poor on two occasions, we almost did not go because of this but we gave it a try. We will be going again this coming weekend with friends

Went today and was disappointed. Had a great seat to enjoy the weather but never got service. I understand it's New Year's Day and waitstaff is hard to find. But didn't even get served water after all the tables around us did. Something just seemed off with only us not getting drinks. We also asked twice to remind them we were here, before we ended up leaving. Well we will try again but was very disappointed to start the new year off.

Went during opening weekend with a group of friends, it's a super cool spot with good food and drinks! Just like any place when it first opens, they need to figure out a better system for the bar (drinks were backed up) and the waitress would come by once every 30-45 minutes. Overall, we had a great time and will definitely be back!

I was lucky enough to get an invite to the soft opening of Otto's Ice house and had a great time. As you walk in you have an inside dining area and bar, but we chose to sit outside because the weather was so nice. In the outdoor patio they have multiple tables and an outside bar. There are plenty of fan with misters for those upcoming dog days of summer and had a one-man band providing live music. They have an extensive menu of food/drink options but for this night they had a limited menu as the kitchen was still getting broken in. For appetizers, we ordered the cantina queso and chicken nachos. The queso was solid and tasty as were the chips. The chicken nachos comes as an order of six that are stacked with beans, chicken, guacamole and a jalapeno. They were well prepared and full of flavor. For our main course, we ordered the Carne asada plate and the smash burger with fries. The smash burger is a served with sesame seed buns, cheese and a secret sauce that really elevates the flavor profile. It was a really good burger and the fries were just as good....nicely friend to a crisp, golden brown. The carne asada plate came with flour tortillas, pinto beans, and chopped onions, cilantro, and radishes. The meat was very well seasoned, cooked to a perfect medium and cut easily with a knife. I was able to make four "street" style tacos as the serving was large. Overall, I really enjoyed the food, service and ambience of the latest addition to the Pearl area and look forward to coming back to try more of the menu. I would recommend making a reservation as I can see this place being packed once it fully opens. p.s. As another pleasant surprise and as part of the soft opening to help break in the staff and kitchen, they comped the meal. Thank you Otto's Ice House.

First time getting to check out Otto's Ice House. Stopped in for a Fiesta recharge. We sat at the bar and the bartenders were super cool and attentive. We had the Walking Taco (served in the chip bag) and the chips and salsa. Both were flavorful and plentiful. Paired these with an ice cold beer and frozen margarita and you have yourself a great afternoon. The only bad part is the parking situation. This was actually our second attempt going to Otto's but after driving around for 20 minutes we gave up. There is street parking and the Pullman Market parking lot, but during peak times I'd suggest an uber or some comfortable walking shoes! Overall, a pretty cool place to escape the heat in the summer and chill in the outdoor area when the weather allows. KG Recommended!

Nice patio area near the Pearl! Loved the Chicken Tinga tacos with the pickled onions and green sauce. Friendly service!

Bottom line up front: Great addition to the Pearl District, food was great, and the service was spectacular, live music a nice touch Decided to give Otto's Ice House a try on their opening night and was not disappointed! After months of watching their progress in building this place out on the river walk, they finally opened and I was not disappointed! Crowd was pretty heavy considering it was their grand opening, but I imagine this will die down a bit in the future. They used an OpenTable waitlist after we checked in, which makes me hopeful they'll offer reservations through that app in the future. Started with the queso as an appetizer and it was great, perfect chip to cheese ration. For the entree ordered the Pollo Asado and the Carne Asada, both of which were delicious! To top it off, we had the pecan pie for dessert, and it delivered. Downsides, no sweet tea, only tea and sugar packets if you're up for it. Opted for lemonade instead, and it was unexpectedly carbonated, probably great if you like seltzer and lemonade but I wasn't a huge fan personally.

I visited on a Sunday afternoon and it was fairly busy, but no wait. The pretzel was fantastic, and my burger was pretty good too. My wife and dad hat the bratwurst and they said it was pretty bad. My step mom had a salad and she said it was ok. The worst part was the noise. While no specific group was being especially vocal, the room was so loud you almost had to shout to hear each other and I left with ringing ears. We will not return.

This is our second time here within a week, and for good reason! The food is amazing! Not just your typical frozen, pre-made, reheated food. Everything is fresh and clearly made in house. Both visits we had attentive, and friendly servers - Emiliano and Deidra - that made our visit all the better. The pretzel was the best I've ever had, and the milk and cookies gave us a nice travel back in time to a weekend at our Grandparents' home. I made my own Dos-a-Rita with their "Damn Good" frozen margarita and a bottle of Dos XX. Highly recommend that Otto's add it to the menu.

I was really disappointed as this was a spot we were looking forward to trying out. The hostess and server were the only positives we had about our experience. We had a table of four arrive about 1.5 hours before close. All we were looking for was a quick bite to eat and a round drinks. I checked with the hostess before going into make sure kitchen was still open and accepting orders, and she confirmed . Our server greeted us promptly and was able to get our drink orders in after arriving with waters in hand. A few moments later, we placed our food order and everything was submitted. After waiting some time we asked if we could move to one of the outside tables as no guests were inside the dining room and the outdoor bar looked incredible. Hostess was happy to help as there were plenty of tables available. Our server brought over our drinks to the new table and everything tasted great. About 10-15 minutes later our food arrived. My wife ordered the walking taco and I ordered the chicken tinga tacos. My in laws had a bratwurst and carne asada tacos. Everything looked great until we started eating. My chicken tacos were ice cold on the inside and after my first bite there was a chicken bone in my taco. My wife's walking taco didn't have any chili. Her bag contained cheese and sour cream on Fritos... We brought both of these items up to the server and he addressed them immediately with the kitchen. I mentioned I was no longer hungry and just a side of fries would be sufficient. He said great I'll take care of that. Another ten minutes go by and no sign of the fries or chili. The server then comes back with a complete remake of my tacos but no sign of chili or fries. He then states sorry we had to unfreeze the chili so we can make your wife's order. If that was the case, was this the reason the chili wasn't included 20+ minutes ago.? The server then goes back to the kitchen and returns with roughly a 5oz cup or chili. We asked about the fries and were told they ran out of French fries. My wife was finally able to eat about 45 minutes after the initial order was placed and roughly 30 minutes after my in-laws finished their food. We were told that the Manager was going to take care of us at the end of our dinner. We were met with the friends and family discount off our bill. Not once did the manager stop by and apologize for the experience. This was an incredibly disappointing experience especially for price we ended up paying. If you are looking for good eats and great beverages, I recommend looking elsewhere as this place is sure to leave you underwhelmed.

We had such a great experience here! The food was fantastic--highlights were the pollo asados, pretzel, smash burger, and chicken taquitos (all recommended by our server). The vibe was fun and relaxed, perfect for our special occasion. What really made the experience was our server Jo! She went out of her way to make my daughter feel special, creating a fun lemonade mocktail (not on the menu!) and bringing out a surprise with the cookie dessert. Amazing service, great food--we'll definitely be back!

Mid July and craving some cold beer and the newest ice house at the historic Pearl came to mind, Otto's Ice House! Upon arriving on a Saturday afternoon just before the dinner rush, we were quickly seated and no wait to our surprise. The ambiance is a southern rustic feel with southern hospitality to complement the restaurant! Our waiter was very hospitable, patient and assured our needs were met! Now let's get to the food, for the appetizer my wife and I shared the chips and queso, nice cheesy queso with a little kick and add the jalapeños and you have yourself one of the best chips and queso in town. I ordered the Wagyu Hot Dog to mix things up as I usually don't order hot dogs at a restaurant however the description tempted me so I gave it a try. The Wagyu beef was good, meaty, plump, topped with chili beef and shredded cheese was good, lack of spice on the chili however grab some hot sauce and your golden and the French fries here are amazing! My wife ordered the Hot Chicken Sandwich, it was very flavorful, generous portion of juicy chicken breast breaded with some spices and a hint of spicyness paired well with their fries! Overall, the place was great, service is exceptional, I'll venture out for their hamburgers next visit around and their drink menu is creative as well as cures the summer thirst with a Grand Prize lagar ice cold draft (not pictured), or start off with a Lone Star and shot of bourbon and get things going, I can't wait until the next visit we make to Otto's!

Great Texas feel; friendly service, clean, country music playing. They were out of multiple things, and the house-made fries were just warm. But food portion is decent and both the hot chicken sandwich and the burger were delicious. We sat inside but it is beautiful in the back, overlooking the riverwalk, with a bar that wasn't open yet but is very nice.

Everything about Otto's was amazing!! We were greeted with a cheerful welcome, the service was amazing and the servers were delightful and very knowledgeable of whiskeys, beer and the delicious food! Everything we ate and drank that night was delicious! The ambiance was welcoming and felt very Texas Ice House like!

Food was good, not great. We had the pretzel and smash burgers. Food was hot and delivered within a timely manner. The deal breaker was the worst service I've ever had. There were 3 tables seated in the whole restaurant with lots of staff around. Our server was talking to another server the ENTIRE time and I had to get up to get my own napkins and wave to get refills at least 3 times. When we needed the bill the server was standing there EATING. Mind you they were less than 20 feet away this whole time. The hardest worker there was the food runner, the one who actually brought our food.

My.son and I went to Otto's on a beautiful, but warm, Sunday. It's right down the street from Pullman Market and there was plenty of parking in the area. The patio area was packed, so we sat inside. Our server was friendly and recommended several beers according to our tastes. The beers came out in frosty glasses...a nice touch considering it was HOT outside! We had the chicken taquitos (delish...that serving needs to be at least double), the pretzel (the beer cheese looked like hummus, but was delicious) and the cheese fries with bacon (yum). All in all, everything was delicious and fresh, service was great and the beer was cold! We will most definitely be back!!!

Yesterday we had a sneak peek into this very cool new icehouse located across the river from the Pullman Market in The Historic Pearl. Great vibe, excellent food and margaritas, and great service. This place is gonna be so hot!

Excellent as always. Had everything on the menu now. Great add to the neighborhood. Great service, cool vibe.

Service good. Ate at the bar, just drinks and queso. For San Antonio I'd be embarrassed by the queso. Not creamy -added carne asada (+$5) you get a few diced pieces of meat and a meager amount of chips. Very disappointing. Go across to Pullman Market for the variety and food instead.

Great open clean environment with antique beer decor. Ramon was my bartender and he was very attentive and personable. The beer was nice a cold, which was a great escape from the heat on the River Walk. They have live music Thursday-Sunday which is always a nice bonus.

Went for lunch today with friend we both had redfish on half shell and agreed it was great.Comfortable place great service,I frequently go to Goode Company in Houston and hope they open a seafood restaurant like the one I go to every trip in Houston.

Nothing says good food like San Antonian owned. Located in the Pearl district area is a lovely ice house right off the river. The atmosphere is welcoming just like the staff. Don't get me started on the food. I love spots that are taste deliciously fresh. I also love the feeling of walking out feeling like I ate air because the food is so crisp and light.

Wandered upon the soft opening today. Everything was wonderful! The staff were all very friendly and surprisingly organized for a soft opening. The atmosphere is perfect. The food was delicious and the beers were cold. Highly recommend! We can't wait to go back when they officially open next week.

Very loud, forgettable but not bad food. Service staff was incredibly friendly and draft beers are cold cold cold!

Otto's Ice House is the new local hot spot to check out! Such an awesome vibe - they have a fantastic covered patio, live music and excellent service! Even though they were packed, Roxy delivered impeccable and personable service. I can't wait to come back!

The food was great and the service was great and friendly will definitely be back We had the chicken sandwich and the smash burger and can't forget the pecan pie food was good

honestly don't waste your time. i got the chicken tacos for $16... no rice no beans and the tortillas were literally the corn tortillas from HEB. yes the vibes are good and it's in a nice area but i wouldn't go in you're looking for quality food

This is a nice place right off the Riverwalk. Food is good, beer was cold and live music was a plus. Service was good.