Palé Hall Hotel

Fantastic experience. From the friendly and professional welcome to the moment we left the staff were fantastic. Compliments to lease team for setting such a good culture and standard. This is a beautiful hotel with spectacular restaurant. Tasting menu was one of the very best I have had anywhere. Staff knowledgeable and friendly without any arrogance or patronising behaviour. First class! Really enjoyed our stay and looking forward to coming back.

My wife & i stayed here for 2 days for our annual vacation. Was immediately greeted by friendly concierge Shannon, who quickly assisted in unloading our huge suitcases, parked our car and even arranged to charge our EV battery. The drive to this location was definitely scenic, though the twisty narrow roads made it slightly challenging. When we arrived at the compound, we were mesmerized by the view, well-groomed landscape and the beautiful mansion. Condition of mansion and room was excellent despite being built in the 1880s. What surprised me was that the food offered here was excellent and tasty. Not your typical small and tepid fine dining food. Andrew (FB Manager) and his crew took care of our insatiable appetite and made sure we were well fed throughout our stay. Do sign up for the exquisite tasting menu, option for 4 / 6 courses. 4 course for me was sufficient. Room was generous in size and well- decorated, clean and complete with all amenities that we would ever need. The only complaint that i had was that the rooms were not equipped with AC and it was about 30c during our stay. The team although did their best and supplied us with 2 fans to keep us as comfortable as they possibly could. Overall lovely experience, the beautiful facility and the warm hospitality of the staffs definitely grants them 5*. Well done and we hope to revisit in the near future.

Fabulous Birthday Treat. Very beautiful part of North Wales. Overall spot on. We stayed in suites annex in Refurnished Barns. New owners investing substantially in property. Highlight are bar and mixology and the relaxed atmosphere

We recently stayed for two nights in one of the garden suites at Pale Hall. The hotel is full of charm and has an interesting history. The grounds are large and well kept. We were made welcome and a very polite valet took our cases to our rooms, whilst explaining the history of the hall. The accommodation was luxurious, spotlessly clean and comfortable, I slept so well. The food was excellent, especially the tasting menu and wine pairing that we enjoyed on the second night. The service was also excellent. We were lucky to have lovely sunny weather, which made exploring this beautiful part of the world even more enjoyable. We would definitely stay here again. We had a really lovely time here, which was just what was needed after going through a stressful time recently. Thank you to the staff at Pale Hall who all ensured that we had a wonderful stay.

Can't fault the surroundings, beautiful building and area. Door staff were very welcoming, but after this felt the service was a little lacking. We went for afternoon tea and being the last table seated for the afternoon, staff made us feel that they were waiting for us to finish. Food was beautifully presented, but not to our taste as the sweet items were very sweet. Coffees took a long time to arrive and were lukewarm at best and cake stands were removed from the table the moment that the last dessert item was removed, again making us feel that we were being rushed Not terrible, but it's the little touches and service that make it 5 star and we were just made to feel uncomfortable.

Superb experience exceeded expectations we look forward to going again. We had a great chat with the brand manager. Luckily for us the Owner happened to be there & he kindly showed us some of the new areas like the private dining space and the all new cellar, wine cheese event space opening soon. Everyone was very gracious. Brilliant bloody Mary’s one of the best. Breakfast was the finest. Reception team also notable. Looking forward to our next visit. Julian & Kelvin Lloyd-Roberts

To be honest, we were disappointed with Pale Hall. First of all, in the confirmation, it states that if there is a special occasion you are celebrating, let us know, so I did. I received a message back from Helene, saying how lovely. Not that I wanted any fuss, but I thought that a birthday card and a cake might appear at some stage. Well there was nothing other than Shannon, on reception wishing me a happy birthday, on arrival. I asked for some black pepper at the table for dinner, it never arrived. I asked for some butter at breakfast, but arrived so late, that it was a complete waste of time.|I asked for a warm croissant at the end of my full English breakfast, but it came at the beginning, so they took them away to warm through. Then out of the blue another croissant arrived. ||On the positive, the concierges David and Paul were amazing. Chaz from South Africa was very attentive when we arrived, and Shannon was very helpful. The sommelier was excellent, but I didn’t get his name. Would we go back, I’m afraid not. The following day, we went to Penmaenuchaf Hall, and it was different again. I even received a belated birthday card. |Would we go again, I’m afraid not.

Palé Hall provided a truly wonderful experience! We were warmly welcomed with valet service and assistance with our luggage, setting the tone for a luxurious stay. The four-course tasting menu was exceptional, the decor charming and unique, and the idyllic gardens and walking paths added a peaceful, enchanting touch. A friendly and refined luxury experience from start to finish! Thank you!

TL;DR - Sheer luxury in the Welsh countryside. We came here to celebrate my partner's recent birthday and couldn't have been happier with our choice. Palé Hall is a gorgeous old house which has been lovingly converted into a boutique hotel - as soon as you come down the drive you realise how unique this place is. Although it's a hotel you feel like you're a guest at a stately home... Mark kept saying he felt like he was starring in Gosford Park. We arrived on a cold day and were greeted on the door and welcome into the gorgeous wood panelled hall where a roaring fire was burning. Staff gave us two glasses of champagne whilst they took our bags up to our room. We were in one of the smaller "classic" rooms, but it was beautifully appointed and spacious - a huge bed, sofa, big wardrobe and a TV hidden inside a mirror! Water, tea, coffee and home made cookies were in the room - plus a bottle of mead! For dinner we ate in the Huntsman's bistro and everything was delicious - I had salmon followed by monkfish and dahl, Mark had chicken liver terrine followed by rare beef. We also had some amazing desserts, followed by coffee and petit fours. We rounded out the evening with a whiskey sat by the fire and it was wonderful. Next morning we had breakfast which was superb - there's lots to choose from but we went for muesli, orange juice and some pastries followed by the full Welsh breakfast of bacon, scrambled eggs, sausage, mushroom, tomato, laverbread and black pudding. There were a couple of hiccups - our order of toast didn't appear for breakfast, and neither did our morning newspaper - but these were minor and didn't detract from the overall wonderful experience. Great food, amazing surroundings and excellent service.

Just revisited the excellent pale hall, For new year 2012 ,From the moment the scene was set with the welcome afternoon tea, sandwiches & welsh scones cream, jam , SUPERB !!,All beside a roaring log fire, If you love wildlife & walking BUT don't forget your wellies ,This is the place for you and a love one, piece & quiet and away from the hustle & bustle of every day life . Incredibly helpful staff, Saul & Judith Lady & Gentleman of the hall , They make sure your stay is perfect from the start ,