Pancho Villa Taqueria

The efficiency of this place is impressive. Each person must be specialized because they each seem like they pump the food out. That makes it seem like the quality wouldn't be high but the ingredients seem pretty good and the price is good as well. The downside is that the atmosphere does seem a bit like a cafeteria instead of a restraunt but we were expecting that a bit. One of the highlights was their large salsa bar which had over a dozen salsas. We only tried three of them but they were each fresh and flavorful. The green sauce in particular was zesty. The cashiers seemed like they were in a hurry so they werent particularly friendly but they were focused on getting through the long line so I don't fault it too much. The line went pretty fast even though it was long and at the end they give you some free chips which is a bonus.

This is the best Shrimp Taco in town. They offee variety of choices to add to taco, burrito and fajita plates. Many different choices of aqua fresca. Salsa bar and free chips.

I came here with a couple of new friends in between happy hour drinks. I haven’t been too lucky finding good street tacos in the City but decided to give this place a chance. I got the 3 tacos plate with carne asada. The lady who took my order asked what type of beans I wanted, and I said refried beans, assuming they’d be on the side. Surprisingly, however, they came inside the tacos, along with the meat, onions, and cilantro. I wish this were clearly specified on the menu, as I try to eat a low fodmap diet and limit beans. It was fine though, and the tacos were tasty. It’s a pretty good deal for $10 and definitely one of the most affordable meals I’ve had in a while. I would come again but just make sure to specify no beans.

Really good vegetarian options. Way more options than any other areas I tried in mission. Has whole wheat option. Nice salsa bar. Clean place with good seating. Burrito tasted great! Maybe slightly expensive with additions, but base burritos are very much in line with the area, very reasonably priced. Strongly recommend for vegetarians.

Impressive food! Simple cafeteria style restaurant. Nothing fancy but experience a delicious Mexican meal along Mission St . We ordered tacos and burrito . Servings are big that we share. Parking spots can be a challenge.

I’ve been trying many burritos 🌯 in SF but most of the flour tortillas of 🌯🌯 are too thick and dry. By chance, finally I found the best burritos in Mission! I ordered vegan and chicken burritos respectively. It was delicious, really authentic. Reasonable prices. Good and friendly services. Restaurant is spacious. Highly recommended. Definitely will come back again.

Ok, found this place for their afternoon happy hour of DISCOUNTED tacos. I tried SIX different tacos (each a different meat) for like $16. Agua Frescas also discounted, got chips/salsas for free. My wife tried a burrito. NOT only was everything well priced, it was ABSOLUTELY delicious. The winning meat for me was the chorizo - nicely spiced and chopped fine and grilled to a crispy consistency. All was great and happy to come back!

Best dang vibe around even better than in and out and I can even eat the food here! Tacos are massive so one fish taco is a meal for me but stuff is good cheap and there’s a massive condiment table on the back. Even more than in and out a microcosm of local society but even better since people actually have to walk here and mix with others instead of driving in their car. This is San Francisco at its very best and on a busy night it’s a spectacle of all kinds of interesting characters. Foreign visitors will be assured that not all of america has been scrubbed sterile and joyless, and this is really the best the country has to offer. We’re a nation of immigrants with a capital I and this is a small sliver of the country that’s not drowning in loneliness in their cars:

Overall, good burrito! I got the pork super burrito for $16 with tax included. It comes with a small bag of chips and you can get salsa from the salsa station. I like the chipotle/orange sauce the most. There wasn't a strong meat flavor from the pork but the guac, sour cream, lettuce, tomatoes, black beans, and rice made it hearty. Lots of seating. I went during rush hour so the line was pretty long. You order first then pay at the end. Metered parking out front

The place is spacious and bright with kind of old industrial tube lights kind of lighting. I mean, it's a pretty no frills kind of place. Lots of people were grabbing a quick bite or takeout. I ordered with a lady who was working a register right in the middle, but she gave me my receipt and didn't actually charge me? I was very confused and after sitting down and waiting around for a few minutes, I went back up to a different register and told the guy I hadn't actually paid yet. Made for a very confusing experience for me. I opted to dine in and my meal was brought to me. Food looked good but the flavors were kind of lacking. The meats didn't have that yummy grilled taste that a lot of other places have. Food is super cheap for SF standards, but I might just spend a bit more to go elsewhere next time.

I used to come here when I worked near by. That was 17 years ago. I'm glad they are still here. I revisited on a Thursday night around 6:20pm. I ordered the 3 taco deal for $10. Otherwise each taco is $4 so it was an awesome deal. They have happy hour M-F 3-5pm where tacos is only $2, an even better deal! I got my order in just 5 minutes. Had the lengua, carnitas and al pastor. They are very generous with the meat filling. I had to use a spoon. It also comes with salsa and choice of beans and if that's not enough, they have a salsa station and they even offered free chips too even now during inflation. My favorite is the carnitas. They even give pineapples! Yum!

I came here with a couple of new friends in between happy hour drinks. I haven't been too lucky finding good street tacos in the City but decided to give this place a chance. I got the 3 tacos plate with carne asada. The lady who took my order asked what type of beans I wanted, and I said refried beans, assuming they'd be on the side. Surprisingly, however, they came inside the tacos, along with the meat, onions, and cilantro. I wish this were clearly specified on the menu, as I try to eat a low fodmap diet and limit beans. It was fine though, and the tacos were tasty. It's a pretty good deal for $10 and definitely one of the most affordable meals I've had in a while. I would come again but just make sure to specify no beans.

This is a perfect place to get some yummy tacos and burritos when you are slightly buzzed and needed some delicious meat inside you. The price is unbeatable and the place is big enough for you stuff your face without judgement!

One of The best tacos in San Francisco, burritos are good either. the stuff is nicer and very welcome.

Pancho villa review Not enough seats Pricey Takes too long (30min wait atleast) Bathroom was too unsanitary I got sick from this place

I had a bad experience a while back, but I think they're redeeming themselves. I've had a couple more burritos since then and the flavors were back to delicious. The meat ratio was back to normal, too. And the most important part? *THE SALSA BAR IS BACK* Absolute game changer and worth an extra star on its own. The service is definitely serviceable. It's no frills inside, but dining in is worthwhile with the salsa bar on the premises. Don't forget to check in for a discount on your burrito. But still, skip the wet burrito!

Woman at the register was so amazing and sweet. Tacos were p gud too especially the lengua. Will be back

this place is always busy which is what drew me in to eat! now, i can see why. the menu is huge, offering lots and lots of options leaving something for everyone to try. the line went quickly and the food came out hot, quickly & yummy! we got chips with out meal and there is a spot where you can get salsa & all the other toppings of your choice. my tacos filled me up after 2 and my friend didn't finish her burrito (she was close). i'll definitely be swinging by anytime i'm in the mission! it's so close to the BART station stop

The new asshole burrito wrapper gave all the meat to the one my son was eating. I literally, yeah little really had sprinkles of meat in my carne asada super burrito. And I know what happened. They chopped up both steaks at the same time and gave his burrito all the meat. Me - "where is the beef?" Him - "hmm" Me - "I didn't order a vegetarian" Him - "ahmm" Me - "I think I got the wrong burrito" Him - "uhmm" Me - "let me get a bite" Him - "ok" Me - "dam!" I was craving a good burrito. Go somewhere else for burritos because they only know how to make tacos and quesadillas. One out of every two burritos is good. And the chips are stale and need salt.

LEAP DAY DINNER On Leap Day for dinner I was looking for a place to eat. This place intrigued me because it's a partner of Caesars Rewards Dining. As a Caesars Rewards Member one way to earn Reward Credits besides gambling or lodging is to dine at restaurants participating in Caesars Rewards Dining. The more Reward Credits I accumulate I'm able to get discounts or comps at any Caesars Entertainment hotels in Las Vegas. (FYI at Vegas I've been comped at Bally's, Harrah's, Caesars Palace, and Flamingo.) The last time I ate here was about 10 years ago. I wanted to eat here while earning Caesars Rewards Credits. When I entered this taqueria the items on the menu looked overwhelming. I planned to get two tacos (one beef and one salmon) and one corn quesadilla. I looked at the Dinner Combos section and noticed Item No. 3 that consists of corn quesadilla and prawns and steak taco. I decided to order that item. For a drink I ordered and extra-large horchata. The priced I paid was about $23, which I earned 23 Reward Credits. Dinner Combo Item No. 3 was perplexing. Some of the kernels in the rice was uncooked as they were hard. The steak was tender, but not flavorful. The black beans were tasty. The best item on this dinner combo was the butterfly shrimp and mushrooms. One specific item I really liked was the pico de gallo. I can see why this pico de gallo at Pancho Villa Taqueria is highly sought as the tomatoes and onions tasted fresh. Overall I had a decent dinner for Leap Day at Taqueria.

The food here is still as good as it was. The asada tacos had great flavor and the steak was tender. They finally brought their salsa bar back. Still one on my go to in SF when I'm craving Mexican Food!!!

I've been coming here for 12 years, probably time to write a review! The food is fresh, they are usually busy so there's fast turnover of cooked meats (and seafood, they cook it to order), the tables are clean and it's a good amount of seating unless it's a busy night. My go to has been the shrimp tacos add avocado. They have a yummy spicy lime ranch dressing with this that hits the spot. Tonight, my wife and I came here and splurged a bit. I tried the garlic prawn dinner ($15) and she had 2 tacos ($8). What a value! The garlic prawn dinner it the spot! The prawns are butterflied shell on so they retain the flavor with a light char, and a side of mushrooms, cilantro, green onions, garlic, beans, and rice. And tortillas on the side. This might be my new go to, the only thing missing is the creamy sauce that they use on the prawn tacos. Pro tip- try the orange colored salsa, so good!

Summary: Go to any of surrounding places around for a better food & value. My experience dining at this restaurant left me with mixed feelings. On the one hand, certain elements of the food done right, like the tacos, which were served with an appetizing and flavorful salsa. However, on the other hand, the chicken, which is a staple in both their burritos and tacos, lacked the freshness I was hoping for. It had a chewy texture that indicated the meat may have been overcooked, and was sharply on the salty side, which I found to be off-putting. The burrito, in particular, did not live up to my expectations. Furthermore, I couldn't help but notice the food seemed to be greasier than it needed to be. This oily feel made the dishes feel heavier than they should, drawing away from the overall enjoyment of the meal. Additionally, the pricing did not exactly match the quality. The cost of the chips, in particular, felt unnecessary considering they generally complement the main dishes. In terms of value for money, this restaurant falls short. Although the tacos were averagely priced at $3, the rest of the menu seemed inflated without tangible reasoning or justification for the high price points, especially when the quality of the food is considered. Service is very hit or miss and may take 10 or 30 minutes even if there's no line - restaurant ambiance is fine with a good mix of small and large groups.

Food doesn't disappoint, They're always aiming to please. The sauce bar is pleasure island. The ambience is great. The service is tremendous, always aiming to please

We opted for the Regular Meat Burrito, featuring lengua (beef tongue), rice, beans, and salsa. Choosing to make it mojado, with a savory sauce and cheese, added an interesting touch. While the burrito tasted decent and the chilies provided a fresh and fiery kick, it lacked the uniqueness that sets it apart from other offerings. The Corn Quesadilla with Spicy Chicken (Red Sauce) was also satisfactory, but I noticed the chicken had a somewhat mushy texture. While the chilies added a pleasing heat, the dish didn't create a lasting, memorable impression. Additionally, I found myself unusually thirsty after the meal, which detracted from the overall dining experience.

Ordered out for our movie night. My friends all got different types of burritos and were all very happy with the size and taste. I was lucky enough to order the carne asada plate which comes with beans, rice, carne asada, two tortillas, and pico de gallo. I was craving meat off the grill and this not disappoint. My favorite part were the beans. I got them refried and each bite was taster than the last. The rice was okay, not anything to brag about but still good. The pico was delicious and spicy and they gave a big portion. I ended up only eating half since it's so much food and had enough for another meal the next day. I would definitely order from here again. They give you plenty of food and it's all very enjoyable.

OK, the food was delicious but I have been there before a long time ago way before Covid and I remember the servings being bigger. I don't know what's going on. It's like the prices stayed the same but the portions of food became smaller. Referred to as shrink, you're paying the same price, but they made the servings smaller to save money. I don't know, other than that everything was fresh and delicious salsa bar has so many different types of salsa, but there was a couple of them that were tasteless and had no flavor at all. My favorite was the pico de gallo and also the jalapeño which was the green salsa it looks like avocado, but it's jalapeño.

Great food, lots of it, not expensive, we order here if not going out. Very reliable.

My absolute favorite taqueria! So t miss the chance to try their food! The only thing I don't like is that I live so far away from it. The salsa bar is epic, food delicious... I never like beans until I had their refried black beans. They're the bomb.

Spacious, reliable, quick, generous, and delicious. - Chicken tamal: Completely underestimated how big this tamal would be (and sadly didn't get a picture before demolishing it). This was crispy, soft, flavorful, covered in red chili sauce and, for the price, is super super filling. - Tacos: Prawns were cooked and seasoned to perfection, and taco was huge. Fish was likewise delicious and generously portioned. You will definitely start feeling full after just two. But I think the special tacos are the ones that come with guac. My whole meal came out to around $17 and I left feeling super full. This is a great place to take a friend group and go out into the Mission afterwards!

Great meat selection here, you can get lengua, carnitas, al pastor, carne asada, chicken, fish, and shrimp. I picked up the 3 tacos for $10 and mixed and matched al pastor, carne asada, and carnitas. Tacos come with garnished with pico and beans, so I opted for refried beans. The corn tortillas here held the meat well, no breakage at all. Not used to having beans in my tacos, but it seemed to work really well. The pico was awesome because it's hard to find jalapenos with a little kick. The combination of tomatoes, onions, and jalapenos felt really fresh and had a nice crunch. The meat portion per taco was generous. Loved the smoky, sweet, savoriness of the al pastor! Carnitas with a squeeze of lime was super delicious. The carne asada, I feel could have had a bit more char and lacked crispness. I would definitely go for 3 al pastor tacos, if I'm getting this deal again. Restaurant space is fairly decent, and you have your choice of pico, green, red, orange, and roasted salsas to go along with chips. Food came out relatively quickly and is brought to your table (note that you have to order through the line first before heading to the register). Overall, the tacos price point here seemed pretty good for a taqueria, and all the ingredients tasted top notch. The horchata here is no slouch either, tasty sweet and refreshing.

Pancho Villa (PV) Taqueria has good all-around tex-mex comfort food served cafeteria style from an extensive menu. PV's aguas frescas are good, tho aguas are not a challenge to make well. My idea of the perfect weekend lunch experience in San Francisco is take out from PV including a burrito (or the like) and aguas to enjoy picnic-style on the grass in Alamo Park. The picnic lunch need not be from PV, it can be from any good take out joint of your choosing and the park need not be Alamo Park, tho this park does have a picturesque view of the painted ladies and the SF skyline. This take out picnic experience is something I routinely did 20 years ago when I lived in SF and my son was a baby and I was so happy to be able to reenact it on a recent visit to the city. San Francisco is so unique and is quite a jewel in my view - despite what you may hear from segments of the media, it is not a total failure of a city but rather appears to me to be as thriving as ever. I will say tho that they are perhaps more empty storefront's than I remember in the late 90's due to the long COVID lockdown (still not sure that was the best approach but hindsight is 20/20) and yes there are areas overrun with the homeless. As added entertainment for my fellow park-goers, the wind picked up blew away all our of many napkins and take out white bags. Well I wasn't going to be the one responsible for pieces of trash across the park, so I sprang into action and zipped and scattered around retrieving I'm pretty sure every single napkin; as I meandered back to my friend somewhat out of breath (who didn't help by-the-way) I noticed a few people laughing and quite amused by my theatrics (I think I resembled a chicken running around the yard back and forth). Oh, and I want to thank the guy for the assist who retrieved the empty white bag for me.

Pretty good burritos and great agua frescas! I haven't tried anything else but the burritos were a good size and really filling. I would love to go back and try their other items, the menu is pretty packed.

Just ordered 2 Super Vegetarian Burritos and they were very delicious. I got refried black beans and the other with pinto beans. Heavy and well packaged Lightly toasted outside for that crispy bite. As a vegetarian I highly recommend this spot. Extra bonus is it comes with chips and salsa.

The food was amazing. Well seasoned and jucy. They made my burrito just how I wanted it. Chicken, rice, black beans,cheese, sour cream, lettuce, and jalapeños. The service was ok. Took them 20 minutes to make my burrito, but the cashier made up for it by giving me a Fresca and apologizing for the long wait. There was no ambiance, but the place was busy.

Went on 8/28/24 around 4pm to grab a burrito. I saw a cockroach come out from behind one of the fridges they use to keep the vegetables cool. It peaked its head out, crawled across the front of it, disappeared to the side and then reappeared. Really really turned me off from this place and I walked right out ( had been coming here for awhile since then and never saw that before ) It made me think bad thoughts of how the food is stored. The burritos were always 5 stars as well as my experience prior so I am giving this 3 stars now due to the uncleanliness I witnessed.

Stopped in today haven't been here in few years I picked up one of my favorites especial steak burrito was very delicious extra cheese too people were very friendly glad I came in thanks for the good food.

Ugh! As a bay area native growing up eating here, this has always been a staple in mexican restaurants and in the Mission. I must say, the last few times here were rather odd. I speak spanish and they kept only speaking to me in english as a response. not sure if they were trying to practice english or... The food is good, fresh and the grill is always on! The salsas are OK, don't be fooled by the Salsa awards on the wall, I've caught them tasting off. This is still the first place when I think of having an agua fresca outside the "normal" flavors, they have over 8-10 on a daily basis. No one can afford to do that nowadays so that's a treat. Eating inside is as busy and crunched as it's always been, no knock there. I don't know if the line is worth it anymore but it still moves FAST!

Wanted a light lunch. it was $5.50 for a deluxe taco with avocado, lettuce and sour cream. I got the carnitas. This taco was a beast, Since there are 2 small tortillas I split it into 2 tacos and there was still a bit more than would fit in each. I was stuffed. It was a good, classic authentic taco. I enjoyed it quite a bit. There is a lunch special M-F 2 tacos for $4 - but the basic taco - just meat and beans I think.

HUGE pieces of pineapple, very little meat in the el pastor-BBQ pork, the cheese is different, I've noticed the last couple of times. Huge pieces of peppers and onion in the salsa, not putting in the work and using off brand low quality products, including the tortilla chips. Most workers are okay but there is one female that doesn't know how to make burritos or plates, doesn't know portions and doesn't read the tickets well, puts lettuce on your burrito when you say no lettuce, just seems lost. I had prawns on my burrito as well, they were pre cooked and tough.

Always reliable and no one has a better salsa bar. The free charred chilies are so good! Never disappointed by what I order. Love their jamaica--not too sweet. Plenty of seating. No ambience, but that's not what you go to a taqueria for anyway. My favorite place to grab something for when I'm going across the street for an event at Manny's. BART-friendly, too!

Dear god do not order this through Uber Eats. I don't know what happened to this place but these were the worst "barbecue pork" tacos I have ever had. No cilantro, onions, or salsa anywhere in the bag. Inedible

Pancho Villa Taqueria still puts out great Mexican food at reasonable prices. One doesn't come to Pancho Villa for the ambiance: the impeccably clean dining area is large, noisy and brightly lit. Rather one comes for the tasty tacos, serious burritos, crispy chips and piquant salsas. The deluxe chicken burrito ($11.90) is as good as it gets. Packed with rice, beans, spicy salsa and large chunks of freshly grilled chicken, it will surely fill you up. The prawn tacos ($4.25) are a treat: plump, juicy prawns perched atop some salsa and beans. Pro tip 1: For your burrito, you can select black, pinto or refried beans, whole wheat or regular tortilla and spicy or mild salsa. Pro tip 2: Be sure to ask at the register for the green salsa to spice up your food. Pancho Villa: as good as it gets.

Went in because it was close to the Bart station . I was optimistic at first when the staff looked busy and the food looked delicious but seemed a bit disappointed upon eating. The quesadilla did not have much cheese, the lettuce tasted aged, and the chicken was burnt. Unfortunately a majority of my friends had to use the restroom after this one. The environment is loud so be prepared to work on the vocal chords.

Excellent food! My go to for a quick lunch in the mission. The busser with special needs warms my heart. Make sure to tip him directly and you'll get a big smile

The food made me go to heaven cause it's really good Thank you who ever made this company This is the best Taqueria in Mission San Francisco

Ordered a burrito with no dairy, I have a severe allergic reaction. It showed up via DoorDash stuffed to the gills with cheese. Got a redo through the DoorDash app. I ordered the same burrito that comes with no cheese or dairy. I specified in all caps NO CHEESE, NO DAIRY, an hour later another one showed up with a shit ton of sour cream in it (probably had cheese too but I chucked it as soon as I found the sour cream). This place is attempting to kill me.

Craved a mission style burrito the day after a night of drinking. Arrived at pancho villa at around 1140am and there was about three people in front of me. Lined up on the right side, past the grill, got my order taken by a polite young man at the tablet. Placed my order of the carne asada and lengua (beef tongue) burrito especial which contains guac but no sour cream and lettuce. Paid at the second register and confirmed id like a pineapple jarritos, chips and salsas. Went over to sit and wait for my burrito. The wait was honestly a bit long, it wasn't because there are lots of people lining up, but more because they keep taking to-go orders which are placed online or by phone. Super disappointed in the wait time as I didn't get my burrito until about 15-20 minutes after I paid. Luckily I had some chips and salsa to tide me over, but by the time the burrito was ready, I had already ate all the chips they gave me. Burrito itself was pretty big, definitely should have wrapped up half and left it for afternoon tea, but I powered on and ate the whole damn thing. Felt bloated for hours with refried beans, rice, tomatoes, guacamole and delicious beef parts in my stomach. Would I come back for a burrito? Yes probably, it was good. Would I wait this long for it? Probably not, maybe will call ahead to place the order before I arrive. Till next time pancho burrito man Craving satiated

Love you Pancho Villa - best Taqueria in the Mission and in SF! Hands down favorite! We've been going here for 30 years since we first moved to the City & it is still one of our hometown favorites!

I love their sauces & their vegetarian burrito. It's also affordable as the burrito is good enough for two people. Staff were respectful & pleasant as well. And the place is clean. Thank you.

Good taco and burrito place but not the best. The fajitas are flavorful and the portions were hearty. Huge portions if you get the dinner. Don't forget to ask for the salsas behind the counter during checkout- those make the experience! I got the three taco plate with rice and beans (dinner plate). I think the rice and beans lacked a bit of flavor but the tacos themselves were good. Carnitas, chicken, and carne asada (best) were the meat options I picked. Tortillas were double wrapped, and the tacos never broke (my pet peeve). The fajita burrito was way more flavorful compared to my dinner and I think burritos are the way to go at this place. $2 off if you use the check-in deal!

My annoyance started when I watched multiple men that ordered after me, receive their food first. It grew when my to go bag was wet and falling apart in the employees hands, but he still tried to give it to me. The final straw was when I opened my order at work and was served a white tortilla instead of the wheat one, that I had ordered. Done with Pancho Villa.

Great burritos!! You will fill up. I've always enjoyed the food here.. Order ahead and avoid the long lines at times. Otherwise it's quick and the ladies working the counter are quick and efficient.

Holy smokes: this busy spot in the city must have on the best burritos I've had. My father in law recommended this spot, since he always comes here with the fam. What a busy Mexican Restaurant it is, and I see why. Their menu is vast; their location is very big, with their location also accepting DoorDash and online services. I played it safe with my usual burrito, but I heard the fish burrito was a must try. I never order seafood burritos, but heck: why not try it this time? It was such a great decision: the burrito is packed with protein, rice and beans. Just careful with their hot sauce: it really is HOT. Ambiance is busy, steady and lots of traffic coming though. I've only had their burrito, but I will check in sooner than later and try another dish. Pancho Villa would be proud

Just a minute walk from the BART station, the taqueria has filing $5 tacos and $10 burritos with options to add additional ingredients to the classic beans, rice, salsa, and carnitas/bbq pork/etc. There's always ample seating in a very no-frills order counter+seating atmosphere. There's plenty of people always getting takeout too. Gets pretty busy at night and they also have happy hour specials like $2 tacos that are worth checking out.

This Mexi restaurant is an old Mission District stand by. The food is grilled and prepped in front of the order line. I visited Mexico City recently and have to say this is as close as it gets to authentic Mexican cuisine. The menu is large and varied. Something for everyone, for sure. We had beef tacos, spicy shrimp plate, shrimp Cesar and beef nachos. It was all fabulous. Can hardly wait to get back to try something else on the menu.

I have been here before the pandemic a number of times. The service is not as good as it use to be. I know it's hard on the people who work in the restaurant business. It took a long time to order because there was only one person who was putting in the order to print the receipt to take up to the person on the register to pay. After I paid for my super steak and prawn burrito, I was waiting for my order 15 minutes, before paying to order it was five min wait. A total of 20 minutes, when my number was called I went up to the counter where the guy called. There was a guy who went up the same time and said I different number the guy calling the numbers didn't check the number the customer had on his phone. I literally had to yell at him that is mine, when the guy calling out the numbers handed the guy my order! The same guy said oh sorry, then literally threw it at me then walked away didn't ask me if I wanted any salsa! I was so frustrated with the service I gave up just left with my order ate my burrito! It was sort of bland it would've tasted better if I had salsa verde! They put tortilla chips in the bag but no salsa! I am disappointed with the food quality and service. I remember it being better than it was yesterday when I was here.