Deb H.
Yelp
A group of approximately 15 women gathered to celebrate a family member's upcoming nuptials. We arrived at 11:30 am, and I was concerned our gathering was set up on the infamous patio, with the plastic-covered area.
Read the review from Phillipa below, in which she mentions the extreme heat she encountered on July 8. That pretty much describes our situation today. The water was served with not one ice cube, and was basically warm.
Food was decent, a curry chicken salad and also a fondue, which I noticed no one ate. It was very heavy on bleu cheese--which I love--but I held back as only a few small pieces of bread were served with it.
At 2:30 pm, I went inside as I felt like I was having heat exhaustion. Only two tables inside were in use. I sat at a small table for two, and asked for my check, two desserts to take home, and an iced coffee.
This took forever--but before that was taken care of, a woman came up to me, glared and snapped, "You have to move, because I'm seating people here." The two men she seated looked at me and mouthed, "oh, my god!" as they could see there were other tables. I asked permission to move to another table and she said yes. Really negative, very unhospitable. I sat for a few minutes, long enough for two of the young women in our party to come in to request the cake they ordered for the event, and a knife and boxes to send some home, as it was much too hot and people weren't feeling well enough to stay longer.
Initially, our server said there would be a plating and boxing fee of five dollars per serving--50 dollars to cut the cake!~--we asked for a butter knife and to-go boxes, and finally were accommodated. Not without quite a bit of push back. Surprising.
Back outside into the heat we went, to pack up and leave. One of the men who was seated at the table where I'd been recovered from heat exhaustion came out to tell me he planned to complain to the manager---I quipped, "The rude one probably IS the manager!" and guess what! Kylie! Or Kaylie. Look for the dark-haired trim woman with the sour-puss face!
He's going to find someone to complain to.
Look, Papa Haydn's, if you plan to serve warm water on an extremely hot day, and then have no regard or care for clients who get heat exhaustion on your patio--with NO air con or fans--you should probably shut down in the summer. The heat? we can live with that. The inconsideration and lack of human empathy? Not so much.
Please do better.
Note: we got the lemon chiffon cake, the peanut butter, and the Italian 'sweet bite' dessert. Much sweeter than some of the service today.