Asia Dayatar
Google
I usually don't write negative reviews for any restaurants , anywhere we don't like the food , we just simply don't go back .
By positive google reviews, we came here from edison , but every order of ours was screwed up.
We ordered full tandoori chicken , chicken angara , 2 naans and family size goat biryani , enough food for our family of 2 adults and 2 kids. The only thing I requested the waiter was not to garnish raw onions on any of our orders.
After waiting for quite a while they brought us 4 drumsticks and 3 thigh pieces in the name of full tandoori chicken, I asked the waiter that , can something be done about this because we ordered the full chicken and expecting chicken breast meat as well because I don't eat dark meat , he said this is what we serve, after a while he said I can get you complimentary chicken tikka as it has chicken breast meat , I was happy about it.
Then he brought chicken qorma and tandoori roti , I told him that we didn't order this, we ordered Chicken Angara with Naan , at that point my mood was really off , but kids were hungry, so my husband & kids just ate little of that. Then he brought us goat biryani, which was filled with raw onions on top of it ( request totally ignored ). Everyone was pissed as we don't eat raw onions.
I told him to remove the raw onions and just pack it and make it a to go order .
Everyone's mood was off, and we went home empty stomach even after ordering so much food. Food was just average .
While paying for the bill, I asked for the itemised bill and saw they were charging for the complimentary chicken tikka & took off angara because they brought wrong order , I told him tikka was complimentary, how can you charge for it ? I asked for the manager or owner , and there was no one around . The waiter called the owner on the phone and said the owner was not agreeing or else he would have to pay out of his pocket .I felt bad for the waiter.
Being a Muslim ourselves , we love to support our community ,especially who serve zabiha halal meat in their restaurants , but this kind of service was totally unacceptable and unprofessional , how can kitchen staff screw up every order ? If things are not available,then customer should be informed beforehand not just serve them anything you have available & charge them for complimentary item.
After going home, I opened goat biryani, as you can see from the picture, it was stale and not cooked on same day , the goat meat was also dried up & had gamey smell to it . It was a total waste of money and time.
This is called looting people's money . Shame on such establishments .