Park Hyatt Istanbul - Macka Palas

I visit Istanbul 2-3 times a year and I have stay at the Park Hyatt twice in the past, the location is extremely convenient and within a short walking distance from multiple restaurants, shopping areas and parks. The staff is incredibly helpful and kind, always accommodating any requests we have. All of their restaurants are great, their Italian restaurant is definitely my favorite. They have a roof top bar with a beautiful view of the canal. The rooms are nice, spacious but if you want a peaceful room, you’ll have to compromise with the views. My favorite room feature is the sauna, it doubles with the shower room. Overall, both times we stayed here was really pleasant and we are likely to book with them again.

As a Hyatt globalist program member, I typically seek out Hyatt properties before other hotels. And sometimes I regret this decision, but when I encounter a stay like the one I had at Park Hyatt Istanbul, I am quick to commend excellence. ||||Nothing here disappoints. The service from working with the concierge for pre-arrival planning, to my on-site stay, and handling an early morning departure with luggage storage needs, the wonderful hotel staff always exceeds expectations.||||The rooms are beautiful and they welcome globalists with program upgrades and extra touches.||||The rooms are gorgeous and they welcome globalists and I received a nice upgrade and amenities. Even had a hammam bathroom — it was so cool and authentic and I wasn’t even sure how to use half of the facilities, and it was really unique.||||Dining options were great. The breakfast offered everything you expect and more. Even had a woman making traditional Turkish stuffed pancakes.||||Cipriani was also delicious. I don’t typically like eating at chains, but we were tired of Turkish food and it was a nice break and one of the better Cipriani‘s I’ve visited. Incredible setting outside on the patio.||||The location of this hotel Selà Endt for the new city and in the heart of luxury shopping and other luxury hotels. Easy to take a taxi to the downtown old area. I’ve previously stayed in the old area and while nice, I really enjoyed this other more modern neighborhood and it was easy to take a day trip only a couple miles away to the old area.

The Park Hyatt Istanbul Macka Palas is truly one of my favorite hotels, where my family and I have stayed many times in the past. What sets this hotel apart is its exceptional service and the unparalleled friendliness of the staff. Having stayed in many excellent hotels worldwide, I can confidently say that no other hotel has surpassed the kindness and service of the team here. It is simply first-class. The hotel's location is fantastic, the amenities are outstanding, and the experience is nothing short of perfection. I especially love the breakfast and the impeccable service during breakfast. Mehmet Bey and the other staff members in the breakfast room are always incredibly friendly and attentive. My daughter is immediately brought child-friendly tableware, we are warmly greeted by name, and the food is of excellent quality. I wholeheartedly recommend this hotel to anyone seeking an extraordinary experience. It is truly one of a kind and will always remain a special place for my family and me.

Nice hotel with well appointed rooms. First time I see a steam room in my suite. Love it. Service was impeccable. Ibrahim and the other crews are awesome and very nice people, professional, courteous, and polite. If I have to nitpick, I hate the old mirror look and old picture above my headboard. Very scary. Hotel is already old as it is, this makes it older. The rooftop bar needs update/renovation. Good crew but no atmosphere.

Just returned from our stay at Park Hyatt Istanbul. I would give this property a 4.5 but it lacked a Wow factor to get full 5 stays. Location def seemed a little off the beaten path, when I return I will stay closer to the JW Marriott location in Bosphorus. We ended up using Uber a lot which is yellow taxis but doorman also will call a taxi. Just another thing to deal with as the Ubers/Taxis seemed a little corrupt in trying to tell us there were different additional "surcharges" and would just make up amounts. ||Check in was easy, they upgraded us to a gorgeous suite that actually had a sauna in the room. Also had a mini Hammam but overall didn't use any of these bathroom upgrades. Was nice to have the space though for our 3 nights.||Breakfast was same as the rest of the Hyatt's we stayed at during our 20 day Europe trip, with our Globalist status it was included and you could order off menu in addition to buffet. There were tons of options and homemade juices were awesome but still would have taken the Andaz Prague breakfast over this every day. Which is a little surprising since Istanbul was our favorite food location on the trip! Service was incredible each day at the breakfast. We were departing early morning and they picked an amazing breakfast to go.||The rooftop bar had potential but was very limited. They give you free non alcoholic drink coupons but then do not have espresso or tea or anything other than water or sprite, coke. Was a great musician playing the evening we stopped up but it was super dark and only one guest so just didn't have the right vibe to stay long. The view is great and they could improve the experience up there.||Pillows were horrible, made it for a tough night sleep.||Overall service was a 10 of 10 from front desk to restaurants, etc. Rooms were great. The building itself and arrival experience was underwhelming. Great if you are looking for privacy.

the room was spacious and with all the needed things, the breakfast was delicious, you can try also traditionally food. the staff was very friendly and ready to help for everything. the rooftop small but very cozy and with a beautiful view . also the area was a good one.

Great location - it is very close to upscale shopping. Very attentive staff - the front desk, valets, and concierge were always pleasant. Amazing breakfast - the buffet and hot items were all very fresh and local! It was great to be able to dine at Nusret as well.

Absolutely fabulous hotel. We stayed at the beginning of our trip and Istanbul and at the tail end after visiting other parts of Turkey. From check-in to check out the hotel, staff were exceptional and went above and beyond to make us comfortable during our stay. Concierge was simply phenomenal. everyone’s connected to ‎WhatsApp and concierge even checked in on us after sending us off to the Asian side to see if we needed anything else. Rooms are perfect, and the hotel is impeccable. The Hamam treatment at the spa was truly incredible. Reasonably priced and wonderful treatments. I can’t say enough about how wonderful every single person at the hotel was to us. From the manager to housekeeping, thank you - truly phenomenal experience. We will be back.

Love the park Hyatt Service, Staff Amenities and location. Will definitely come back and stay here and tell my friends and family!

The Park Hyatt is an Outstanding hotel in an ideal location for restaurants, shopping and getting acclimated to Istanbul The front desk is excellent We received outstanding Concierge service & recommendations. Each of their expertise was top notch Excellent service from every staff member The Brassiere Restaurant had an exceptional breakfast ! So glad we chose Park Hyatt Istanbul and would love to return again

Loved staying at Park Hyatt Istanbul! Pure luxury...after traveling the whole country for 2 weeks coming here was a icing on the cake. My favorite part of the room was the bathroom. Such a nice soaking tub with cool lights. Also enjoyed the nespresso machine. Buffet breakfast was awesome and was by far the most expensive we had on are whole trip. Okay to do it once I guess but I wouldn't buy it more than one day!

I returned (3rd time, I believe) to the Hyatt Macka Palas Istanbul in March - for 2 separate stays. One for work and the second for some vacation time. The location is amazing, the staff super friendly and attentive. Thanks to Arzu Yigin and the Macka Palas team for making both work and vacation a real pleasure. Also a special thanks to Moussa, whose dinner and wine recommendations and overall friendliness were very much appreciated!

The Park Hyatt Istanbul is located in Macka Palas. We used Uber from the airport, which took nearly an hour at a cost of 100 TRY (~$35 USD). The lobby is beautifully decorated and gorgeous. The space is very inviting even though it is carries the minimalist Park Hyatt design. Check-in was very smooth and we were checked in by one of the managers. Somewhere in my profile it was noted that my wife I like candles, and was given one specifically made for the Park Hyatt Istanbul by Blaise Maitin. This was way above and beyond expectation, especially since we had never stayed at the Park Hyatt Istanbul before. Next to the elevator is a small library. We were escorted to our room and was led down a long hallway. We were given a Terrace Suite King, as I had applied a suite upgrade to the reservation. Upon entering the room, there is a long L-shaped hallway leading to the room. The bathroom is located to the left and is an absolute stunning area. The bathroom floor can also be heated to make things more comfortable on cold days. There is a single sink when you first turn into the bathroom. Counter space is somewhat limited. The unique feature about the room is that there is a separate faucet that dispenses drinking water. Blaise Mautin products are proudly displayed. The shower area is a very large space, which combines a large tub with an open shower area next to it. Also located next to the tub is an ablution sink. The main feature of the bathroom is the sauna, which took about 15 minutes to heat up. The toilet also has a bidet, with a small sink as well. Exiting the bathroom is the closet area, which is spacious. There is also a small dresser in the area. Separating the closet area, to the rest of the room is a dresser/mini bar. The mini bar contents included several bottles of alcohol and snacks. The desk was on the smaller side, but there was enough working space for most people. A welcome amenity was also in the room, which a bowl of fruit and plate of cookies. Next to the desk, was a comfortable chair.The bed was very comfortable, with plenty of space around the bed in which to maneuver. Breakfast was served in the lobby restaurant, which is on the cozy side as there are only about 10 tables. In the two days of our stay, we only saw one other table occupied. Breakfast consists of a small, but high quality buffet. In addition, you can order an entrée from the menu. Service throughout our stay was exceptional. The staff was extremely friendly and greeted us whenever we entered or exited the property. I would definitely stay here again the next time I find myself in Istanbul.

Easily the best experience I have ever had at any hotel anywhere! The staff here at Park Hyatt have good service down to a science! I stayed on multiple dates over my summer vacation and every time I've stayed here, I've been treated like royalty. From the host, bell service, check-in, room service, and housekeeping, everyone does their job impeccably. Every time I return to the hotel, I am always welcomed with a thoughtful letter from the hotel with Turkish delights and fruit. It's a nice touch and the little details that makes a big difference for me. I was upgraded to a spa suite throughout my stays here, which has an actual hamam-esque facility in it like the traditional marble basin with pedestal, a large soaking tub with TV and a steam room. I received the in-room hamam massage, as recommended by the hotel staff, and it was probably one of the best massages I've ever had. I think I had every kink in my back rolled out and it felt fantastic! The view from the room was awesome, too. I could see the Bosphorus and the famous lighted bridge from my room, which was also a nice perk! The hotel itself is clean, contemporary and conveniently located in a very nice part of town. Plenty of high end retail shops like Hermès and Chanel are steps away from the hotel grounds and they have a sweet infinity pool and bar on the second floor. The breakfast is delicious and when I had to leave early, they packed it for me to go. Too cool! Oh and they offer free Wi-Fi, too! All in all an unforgettable stay at the Park Hyatt Maçka Palas and highly recommended!

I definitely want to come back - to Istanbul and to this hotel. It is not the best location for seeing the ancient sights of Istanbul, and it is a bit pricey (thus the 4 starts vs. 5) but the rooms are very nice, the service was great, and the location is surrounded by plenty of places to eat and some decent nightlife. I was upgraded to a "Spa King" on the 6th floor. It was a quite large room with a separate desk and sitting area, a large "bathroom" section with separate sink area, toilet/bidet room, and a large bathing area with an open shower, large stand-alone bathtub, and a dry/steam sauna - and the whole area had heated floors. It was a well decorated room with a very comfortable bed, quality photographs of Istanbul, comfortable furniture, and nice sheers over the french door style windows which hid the blackout blinds operated with a switch by the bed. They even gave me a complementary bottle of turkish wine and some fruit (it pays to have significant status with a specific hotel chain). It is a small "boutique" Hyatt with only 90 rooms. So they don't have all the amenities a large hotel would have (Regency Club, etc.), but they make up for it by providing a nice breakfast and excellent service. The clientele is definitely more "upper crust" than what you would find at the local hotels, so don't expect a lively crowd in the lobby bar in the evening. And the wine/drink prices will send the non-guests to the local places around the hotel. And to get to the tourist sights, you basically walk down the hill and catch the tram. Simple enough and there are a couple of interesting routes to take. The walk back is a bit tough (up the hill quite a ways), so a taxi may be required. Overall a very nice experience

What a fabulous find in the best part of Istanbul. This is a beautiful property and the rooms are luxurious and spacious. We had the spa room with Hamam. What a treat! Great walking to lots of shops and restaurants and just a quick cab ride to any tourist areas. We felt very safe and would stay here on future visits. -- Additionally, we had an amazing room service and great breakfast buffet. The staff couldn't be more genuine. Just a great experience that we are still talking about. Five Stars all the way!

This is hands down my favorite Hyatt in the entire chain. But be forewarned, the service from management is not too awesome, they feel entitled to not assist and to get what you need sometimes requires contacting corporate. The overall hotel facilities outweigh this though. I thoroughly enjoyed my seven nights here, in a beautiful room with a bathroom the size of the rest of the room. But oooh what an insanely amazing bathroom that was. Bathtub, steam room, shower, two sinks...yeah this was a bathroom for me, and don't forget the TV. The food for breakfast was delicious, and the fruits, oh so fresh. The baked items, delightful. Far above the Starbucks a few blocks away, and better than anything in Kayseri or Izmir. The concierge, quite helpful, but stil heavily bribed to send you to some not so great places nearby. The only pace I would go back to to that he recommended was the place across the street from the hotel, but you're better if they don't call ahead. The internet is paid, but if you have the Hyatt Visa it's free. The cost of the room is extremely high and the area not so great for seeing the Old City, but with some cabs, (watch out for the corrupt ones), that's okay, because in the end alls good that ends well when traveling. But once again those bathrooms, they did them right and the architecture of the rooms oh, just oh-so amazing. I'll be back one day, when I can afford to spend some more time at this amazing Park Hyatt.

As one might expect, Istanbul is pretty hot in the dog days of August. The Park Hyatt is a great place to escape the heat of the day. The pool and outdoor terrace is quiet for most part with only the occasional squeal of a small child breaking the calm. The bartender is good about coming with water and other libations. We found the service to be a bit lacking for a Park Hyatt. Most of the staff is young and seemed inexperienced in matters that were the slightest bit out-of-the-ordinary. The breakfast area is a little cramped, unless you land a seat along the outside in the main corridor. The rooms are spacious and well appointed, as others have said -- much larger than many Hyatt properties in Europe. My only real complaint is that it's so far from the action of the Old City, which makes you fresh meat to the (many) corrupt taxi drivers. After two days of battling it out with so many of them, we finally decided to just stay in the neighborhood, which wasn't a bad choice at all. It's just a much different perspective (read: crazy poshness) on Istanbul. If I were to return, I would stay somewhere closer to Sultanahmet.

As always, the Park Hyatt chain provides an experience like no other with their signature understated elegance and class. Park Hyatt Istanbul is no different. However, Park Hyatt Tokyo is still number one on our list and we haven't experienced a Park Hyatt that has topped Tokyo yet. Park Hyatt Istanbul is located in the Nişantaşı neighborhood, or where Rodeo Drive meets Soho (high end and trendy). So despite not having an interesting restaurant or bar on-site, there are tons of great cafes and restaurants in the area. As for room service, it was quick and the food delicious. We highly recommend getting breakfast for room service. The portions are a bit small but delicious nonetheless. We ordered the eggs benedicts and brioche French toast. They forgot the hollandaise sauce but when we called they were at our door in 5 minutes. One thing about service here is that they are extremely fast with any request we had. Our favorite feature in the room was the steam room/shower, however it needed a chair or bench inside. Ideally when I'm in a steam room I sit down. And the only off-putting feature in the room was one of the upholstery chairs in the room. It was stained and needed a good steam cleaning. That I did not expect from such a high end hotel. But with plenty of other seating options in the room we avoided that chair. The pool is outdoors and is not very big but for the most part no one seems to take advantage of it, aside for a few guest coming up there to take a picture of it. So you basically have your own private area. An unexpected bonus was free Internet. Typically Hyatt charges for it. Although, we have never paid for Internet in Istanbul - even at lower end hotels. TIP: Do not take a cab to this hotel if you're coming from the airport. Cab drivers for some reason has a hard time finding it and with traffic and circling around it really runs up the meter. I would recommend arranging for shuttle service (approx. $10 Euro per person). But taking a cab from the hotel to the airport (appx cost with tip is 55 Lira to IST) is fine.

This is a quiet hotel that is very secure. I stayed here during protests in Turkey and felt very safe. If you get a chance, book a room on the 8th floor. It is exclusive and ultra luxurious. I love the spa-water, Nespresso, and spa bath. So nice. People are very nice, and meetings are reasonably priced and executed very well. Room service is delectable. the Park Breakfast is so decadent I could dream about it. Fennel sausage with those little potatoes and mushrooms are done so perfectly! Beautiful neighborhood.

I have to recommend this place was really nice experience the service the food the location everything was excellent , we will return again to this hotel for sure I felt like the know me for many years and that was really nice , the restaurant they have are really good , I will give more stars if I can !!!