Park Hyatt Istanbul - Macka Palas

We had a very pleasantly unusual experience. Our stay was for two nights only in an upgraded one king bed suite that was not the most expensive room, for the following day and a half we thought the hotel staff got us confused with some celebrities. Breakfast was served to us like in a five star restaurant. The hotel staff were top notch and very courteous. Room was super spacious, clean and well equipped. It is a high class hotel at very reasonable price. Highly recommend it. It is not that close to the Sultan Ahmed area with all the main historical sites, but that can be solved with great public transportation or taxi.

Location is excellent for discovering Nisantasi and surrounding (wonderfully hilly) neighborhoods and all the way down to the Bosphorous. It is surrounded by high end shops and borders a lovely park. We like to walk to discover less touristy areas and this hotel is perfectly situated. ||The hotel itself is pristine, room was perfect, bathroom was like its own spa, the bed was absolutely heavenly-the most comfy pillows and duvet and the gym (according to my husband) was amazing. It also had a pool which we did not have a chance to use and the hotel is in a lovely historical building.

From the moment we stepped into Park Hyatt Istanbul, every member of the team made us feel truly valued and at home. From the front desk to the housekeeping, from the spa to the restaurant, every single staff member displayed a level of grace, professionalism, and warmth that is hard to come by—even at the world’s top hotels. We were assigned a beautifully appointed room, full of subtle luxury and comfort. And the concierge? Not only did they recommend the perfect local breakfast spot, they personally walked us there to ensure we got a table—now that’s hospitality taken to heart. Nestled in the heart of Nişantaşı, Istanbul’s most elegant and lively neighborhood, this hotel doesn’t just offer a stay—it offers an experience. We left with unforgettable memories, and a sincere sense of gratitude for such a thoughtfully crafted visit.

I had a wonderful stay at this hotel. The service was outstanding, the staff were incredibly friendly and professional, and the facilities were top-notch. The location is perfect and everything was clean and well-maintained. Although the price is a bit on the higher side, the overall experience definitely makes it worth it. Highly recommended for those looking for comfort and quality!

Stayed in 3 hotels in Istanbul and this was my favourite. Got upgraded to the suite with a private Hammam and it was huge. The amenities were nice, with LeLabo everything and even the toothpaste were Marvis. It gave a true feel of luxury despite the property being slightly dated. There was a fridge for your skincare too! What I loved the most was the balcony where it gives off European vibes which I liked very much. The hotel was clean and they clean the room several times a day. Hotel staff were all very warm and welcoming. It was the first time I had a huge bouquet of fresh flowers in my own room. Stayed at St Regis next door after but despite the newer hotel, it fell short compared to Park Hyatt in terms of both rooms and smiley staff in my opinion. I really enjoyed my stay here!

This was a great base to explore Istanbul. Great location, a short walk away from shopping district and restaurants. Hotel feels very elegant yet warm and cozy. Room was big and had the most comfortable bed and pillows. Staff are all friendly and helpful. At dinner time, we enjoyed listening to the live music on cello and flute.|Breakfast was always a treat, a delicious and curated selection of Turkish specialties, eggs, breads, fruits, and pastries.|We also tried the hotel's Greek and Italian restaurants - both very good!|Highly recommend this hotel for those who want to treat themselves to a luxurious stay in Istanbul.

Great location, variety of services… the room has big bed and the most important for me - balcon where you can smoke. Restaurant nusret was special - all with stuf that is more then worm and professional and the golden steak was delicious. Also the reception always answered all my questions and the highlight of stay will be the spa massage ❤️

It is truly because of the exceptional staff at Park Hyatt Istanbul that we choose to stay here every time we're in Istanbul and why we confidently recommend it to our friends, family, and clients. Each visit feels like coming home, and this most recent stay reminded us exactly why no other hotel compares. The level of personalized service, warmth, and professionalism is unmatched!||||From the moment we arrived, Mr. Sarp greeted us with genuine warmth and swiftly helped us with our luggage, setting the tone for a seamless and welcoming start. Mr. Edip at the front desk made our check-in experience smooth, friendly, and kind; his warm manner immediately made us feel cared for. Mr. Ataman from Room Service was the embodiment of grace and professionalism, treating each interaction with care and attentiveness. At the front desk, Mr. Umit came to our aid with a kind smile when we had accidentally left our keycard in the room, turning a small inconvenience into a moment of kindness.||||A special thank you to Manager Mr. Ibrahim, who not only ensured our stay was flawless, but also went out of his way to care for our friends, whom we had encouraged to stay at the hotel instead of spending the night on their docked cruise. He arranged a beautiful room with a view for them and took care of every detail with grace and efficiency. He also kindly handled our late checkouts, accommodating our schedule without hesitation.||||Every morning, Ms. Necla made breakfast feel like a special occasion. Her attention to detail, warm conversation, and kindness toward my daughter made each start to the day memorable. ||||Last but certainly not least, the extraordinary concierge team of Mr. Senol and Ms. Ilayda, who are true professionals in every sense. Both were incredibly helpful with arrangements before and during our stay: from spa bookings to restaurant reservations, always providing swift replies and detailed information to help me plan ahead for our group and our guests. Ms. Ilayda was consistently cheerful, responsive, and gracious, never without a smile and the warmest attitude. Mr. Senol supported us not only prior to our arrival but throughout our entire stay, always quick to respond, no matter the time of day! His recommendations were exceptional, and he was always ready to offer thoughtful suggestions to help make our visit unforgettable, both within the hotel and around the city. Their dedication, insight, and genuine care went far beyond anything we’ve experienced, even compared to the top hotels we have stayed in in New York, Paris, London, Dubai, Abu Dhabi, or Hong Kong.||||Thanks to this extraordinary team, Park Hyatt Istanbul has become our one and only choice in the city. Their sincere hospitality and attention to every detail made us feel not just welcomed, but truly valued. We’re already looking forward to returning in just one week. Thank you again to each and every one of you and to those I did not mention as I am sure I forgot many names! You’ve all truly made this hotel our home in Istanbul!

Love the park Hyatt Service, Staff Amenities and location. Will definitely come back and stay here and tell my friends and family!

The Park Hyatt is an Outstanding hotel in an ideal location for restaurants, shopping and getting acclimated to Istanbul The front desk is excellent We received outstanding Concierge service & recommendations. Each of their expertise was top notch Excellent service from every staff member The Brassiere Restaurant had an exceptional breakfast ! So glad we chose Park Hyatt Istanbul and would love to return again

Loved staying at Park Hyatt Istanbul! Pure luxury...after traveling the whole country for 2 weeks coming here was a icing on the cake. My favorite part of the room was the bathroom. Such a nice soaking tub with cool lights. Also enjoyed the nespresso machine. Buffet breakfast was awesome and was by far the most expensive we had on are whole trip. Okay to do it once I guess but I wouldn't buy it more than one day!

I returned (3rd time, I believe) to the Hyatt Macka Palas Istanbul in March - for 2 separate stays. One for work and the second for some vacation time. The location is amazing, the staff super friendly and attentive. Thanks to Arzu Yigin and the Macka Palas team for making both work and vacation a real pleasure. Also a special thanks to Moussa, whose dinner and wine recommendations and overall friendliness were very much appreciated!

The Park Hyatt Istanbul is located in Macka Palas. We used Uber from the airport, which took nearly an hour at a cost of 100 TRY (~$35 USD). The lobby is beautifully decorated and gorgeous. The space is very inviting even though it is carries the minimalist Park Hyatt design. Check-in was very smooth and we were checked in by one of the managers. Somewhere in my profile it was noted that my wife I like candles, and was given one specifically made for the Park Hyatt Istanbul by Blaise Maitin. This was way above and beyond expectation, especially since we had never stayed at the Park Hyatt Istanbul before. Next to the elevator is a small library. We were escorted to our room and was led down a long hallway. We were given a Terrace Suite King, as I had applied a suite upgrade to the reservation. Upon entering the room, there is a long L-shaped hallway leading to the room. The bathroom is located to the left and is an absolute stunning area. The bathroom floor can also be heated to make things more comfortable on cold days. There is a single sink when you first turn into the bathroom. Counter space is somewhat limited. The unique feature about the room is that there is a separate faucet that dispenses drinking water. Blaise Mautin products are proudly displayed. The shower area is a very large space, which combines a large tub with an open shower area next to it. Also located next to the tub is an ablution sink. The main feature of the bathroom is the sauna, which took about 15 minutes to heat up. The toilet also has a bidet, with a small sink as well. Exiting the bathroom is the closet area, which is spacious. There is also a small dresser in the area. Separating the closet area, to the rest of the room is a dresser/mini bar. The mini bar contents included several bottles of alcohol and snacks. The desk was on the smaller side, but there was enough working space for most people. A welcome amenity was also in the room, which a bowl of fruit and plate of cookies. Next to the desk, was a comfortable chair.The bed was very comfortable, with plenty of space around the bed in which to maneuver. Breakfast was served in the lobby restaurant, which is on the cozy side as there are only about 10 tables. In the two days of our stay, we only saw one other table occupied. Breakfast consists of a small, but high quality buffet. In addition, you can order an entrée from the menu. Service throughout our stay was exceptional. The staff was extremely friendly and greeted us whenever we entered or exited the property. I would definitely stay here again the next time I find myself in Istanbul.

Easily the best experience I have ever had at any hotel anywhere! The staff here at Park Hyatt have good service down to a science! I stayed on multiple dates over my summer vacation and every time I've stayed here, I've been treated like royalty. From the host, bell service, check-in, room service, and housekeeping, everyone does their job impeccably. Every time I return to the hotel, I am always welcomed with a thoughtful letter from the hotel with Turkish delights and fruit. It's a nice touch and the little details that makes a big difference for me. I was upgraded to a spa suite throughout my stays here, which has an actual hamam-esque facility in it like the traditional marble basin with pedestal, a large soaking tub with TV and a steam room. I received the in-room hamam massage, as recommended by the hotel staff, and it was probably one of the best massages I've ever had. I think I had every kink in my back rolled out and it felt fantastic! The view from the room was awesome, too. I could see the Bosphorus and the famous lighted bridge from my room, which was also a nice perk! The hotel itself is clean, contemporary and conveniently located in a very nice part of town. Plenty of high end retail shops like Hermès and Chanel are steps away from the hotel grounds and they have a sweet infinity pool and bar on the second floor. The breakfast is delicious and when I had to leave early, they packed it for me to go. Too cool! Oh and they offer free Wi-Fi, too! All in all an unforgettable stay at the Park Hyatt Maçka Palas and highly recommended!

I definitely want to come back - to Istanbul and to this hotel. It is not the best location for seeing the ancient sights of Istanbul, and it is a bit pricey (thus the 4 starts vs. 5) but the rooms are very nice, the service was great, and the location is surrounded by plenty of places to eat and some decent nightlife. I was upgraded to a "Spa King" on the 6th floor. It was a quite large room with a separate desk and sitting area, a large "bathroom" section with separate sink area, toilet/bidet room, and a large bathing area with an open shower, large stand-alone bathtub, and a dry/steam sauna - and the whole area had heated floors. It was a well decorated room with a very comfortable bed, quality photographs of Istanbul, comfortable furniture, and nice sheers over the french door style windows which hid the blackout blinds operated with a switch by the bed. They even gave me a complementary bottle of turkish wine and some fruit (it pays to have significant status with a specific hotel chain). It is a small "boutique" Hyatt with only 90 rooms. So they don't have all the amenities a large hotel would have (Regency Club, etc.), but they make up for it by providing a nice breakfast and excellent service. The clientele is definitely more "upper crust" than what you would find at the local hotels, so don't expect a lively crowd in the lobby bar in the evening. And the wine/drink prices will send the non-guests to the local places around the hotel. And to get to the tourist sights, you basically walk down the hill and catch the tram. Simple enough and there are a couple of interesting routes to take. The walk back is a bit tough (up the hill quite a ways), so a taxi may be required. Overall a very nice experience

What a fabulous find in the best part of Istanbul. This is a beautiful property and the rooms are luxurious and spacious. We had the spa room with Hamam. What a treat! Great walking to lots of shops and restaurants and just a quick cab ride to any tourist areas. We felt very safe and would stay here on future visits. -- Additionally, we had an amazing room service and great breakfast buffet. The staff couldn't be more genuine. Just a great experience that we are still talking about. Five Stars all the way!

This is hands down my favorite Hyatt in the entire chain. But be forewarned, the service from management is not too awesome, they feel entitled to not assist and to get what you need sometimes requires contacting corporate. The overall hotel facilities outweigh this though. I thoroughly enjoyed my seven nights here, in a beautiful room with a bathroom the size of the rest of the room. But oooh what an insanely amazing bathroom that was. Bathtub, steam room, shower, two sinks...yeah this was a bathroom for me, and don't forget the TV. The food for breakfast was delicious, and the fruits, oh so fresh. The baked items, delightful. Far above the Starbucks a few blocks away, and better than anything in Kayseri or Izmir. The concierge, quite helpful, but stil heavily bribed to send you to some not so great places nearby. The only pace I would go back to to that he recommended was the place across the street from the hotel, but you're better if they don't call ahead. The internet is paid, but if you have the Hyatt Visa it's free. The cost of the room is extremely high and the area not so great for seeing the Old City, but with some cabs, (watch out for the corrupt ones), that's okay, because in the end alls good that ends well when traveling. But once again those bathrooms, they did them right and the architecture of the rooms oh, just oh-so amazing. I'll be back one day, when I can afford to spend some more time at this amazing Park Hyatt.

As one might expect, Istanbul is pretty hot in the dog days of August. The Park Hyatt is a great place to escape the heat of the day. The pool and outdoor terrace is quiet for most part with only the occasional squeal of a small child breaking the calm. The bartender is good about coming with water and other libations. We found the service to be a bit lacking for a Park Hyatt. Most of the staff is young and seemed inexperienced in matters that were the slightest bit out-of-the-ordinary. The breakfast area is a little cramped, unless you land a seat along the outside in the main corridor. The rooms are spacious and well appointed, as others have said -- much larger than many Hyatt properties in Europe. My only real complaint is that it's so far from the action of the Old City, which makes you fresh meat to the (many) corrupt taxi drivers. After two days of battling it out with so many of them, we finally decided to just stay in the neighborhood, which wasn't a bad choice at all. It's just a much different perspective (read: crazy poshness) on Istanbul. If I were to return, I would stay somewhere closer to Sultanahmet.

As always, the Park Hyatt chain provides an experience like no other with their signature understated elegance and class. Park Hyatt Istanbul is no different. However, Park Hyatt Tokyo is still number one on our list and we haven't experienced a Park Hyatt that has topped Tokyo yet. Park Hyatt Istanbul is located in the Nişantaşı neighborhood, or where Rodeo Drive meets Soho (high end and trendy). So despite not having an interesting restaurant or bar on-site, there are tons of great cafes and restaurants in the area. As for room service, it was quick and the food delicious. We highly recommend getting breakfast for room service. The portions are a bit small but delicious nonetheless. We ordered the eggs benedicts and brioche French toast. They forgot the hollandaise sauce but when we called they were at our door in 5 minutes. One thing about service here is that they are extremely fast with any request we had. Our favorite feature in the room was the steam room/shower, however it needed a chair or bench inside. Ideally when I'm in a steam room I sit down. And the only off-putting feature in the room was one of the upholstery chairs in the room. It was stained and needed a good steam cleaning. That I did not expect from such a high end hotel. But with plenty of other seating options in the room we avoided that chair. The pool is outdoors and is not very big but for the most part no one seems to take advantage of it, aside for a few guest coming up there to take a picture of it. So you basically have your own private area. An unexpected bonus was free Internet. Typically Hyatt charges for it. Although, we have never paid for Internet in Istanbul - even at lower end hotels. TIP: Do not take a cab to this hotel if you're coming from the airport. Cab drivers for some reason has a hard time finding it and with traffic and circling around it really runs up the meter. I would recommend arranging for shuttle service (approx. $10 Euro per person). But taking a cab from the hotel to the airport (appx cost with tip is 55 Lira to IST) is fine.

This is a quiet hotel that is very secure. I stayed here during protests in Turkey and felt very safe. If you get a chance, book a room on the 8th floor. It is exclusive and ultra luxurious. I love the spa-water, Nespresso, and spa bath. So nice. People are very nice, and meetings are reasonably priced and executed very well. Room service is delectable. the Park Breakfast is so decadent I could dream about it. Fennel sausage with those little potatoes and mushrooms are done so perfectly! Beautiful neighborhood.

I have to recommend this place was really nice experience the service the food the location everything was excellent , we will return again to this hotel for sure I felt like the know me for many years and that was really nice , the restaurant they have are really good , I will give more stars if I can !!!