Tim W.
Yelp
Worst service I've had in a long time! Made dinner reservations last night to celebrate our anniversary. Got seated upstairs. Our server was Noura and she was an abomination. The server didn't introduce herself. She didn't acknowledge my wife at all. It wasn't busy upstairs. I think she had only one other table besides us. She took our drink order. Then took our apps order. Apps took so long to come to our table (and we just ordered oysters and a sushi roll.) I had to wave her down several times for her to stop by our table for me to ask about our apps. When she came back to take our entree order, she didn't even mention the special of the evening. I had to ask "do you have any specials tonight?" Did she forget about telling us what the specials were?? Which she then said it was the yellowtail, which I ordered. My wife ordered the scallops. The server didn't describe the special correctly at all as she said it came with green beans, which it did not. My yellowtail wasn't very good. It was bland. And my wife's scallops were undercooked. The server wasn't attentive to our table at all, even when there were no other tables that she was helping on the floor. She was even sweeping up the floor in the corner rather than to pay attention to us! And, when we closed out our tab, she wasn't even there. It seemed like she had left without saying a word to us. Another server took our check and then returned with my credit card. It really felt like the server was angry at us for some reason and then treated us rudely all evening. Of course, this ruined our anniversary dinner.
We usually enjoy dining at Passionfish. We oftentimes celebrate special occasions there for the food, ambiance, and service. It is our favorite brunch place, too. But, last night was truly disappointing. The service was horrendous. And, the food missed the mark. Do better, Passionfish. At this price point...do better.