Rachel H.
Yelp
I'm in love/hate with Pasta and Company.
FIrst off, on the side of love, Pasta and Co. has a good deli counter with a fresh, gourmet selection of fresh salads, meats and pasta salads that you can make a relatively easy, picnic-inside kind of lunch. Favorites include their tomato soup with toasted garlic croutons, spinach chicken salad, spicy pasta salads, and Beecher's cheese infused turkey meatloaf w/their house marinara sauce on the side. Nom. The meatloaf here is good --there is no need to fear meatloaf! We also love that they leave out lots of fun samples, including dessert and sell all manor of fun but pricey nibbles, with the advantage that you can taste samples & get inspired before you commit.
But, there are some cons. Many prepackaged items consistently sell for more at this mall location. Add in the cost of real estate, okay, this probably makes sense but i'm genetically predisposed to avoid higher prices for an identical packaged product. What is less excusable, and kind of a big deal for us, is spotty customer service. Generally you'll get a good employee with a friendly attitude, but pretty consistently, we've encountered an annoyed or impatient attitude from behind the counter at this location. Maybe the lunch rush is stressful? Customer service training may be needed and helpful. While we all have a bad day, eye rolling and snark are not things you want, along with your picnic lunch. It's good customer service, a campaign of"anti-snark" if you will, that keeps your customers happily coming back.