Patisserie Sainte Anne

Really disappointed with the apricot tart I bought recently — the base was undercooked and not up to the standard we’ve come to expect. This used to be our favourite spot, and we truly hope the new owners can live up to the high standards set before…

We lived in Hammersmith several years ago and then the place was our favourite- not a day without their fab baguette, not a weekend without their amazing desserts (you would enjoy each and every from the menu!) A magnificent taste of real France on the bank of River Thames it was then! Then we moved and only rarely I had a chance to pop in and buy as much as I could to enjoy these treats as long as possible!.. But my two recent visits really shocked me: not a baguette, not a single piece of dessert or tart was the same as before!?! That’s how I discovered what I actually started to suspect: the new owner. Thus - a totally new place, taste and aftertaste… Now I know why I don’t have to take this long trip to this once a gem of Hammersmith: a very average quality of every dessert, a very poor quality of pastries (croissant shouldn’t be called that name here anymore…) and bread (brioche is anything but a brioche here now…) I agree with other reviews, that new owners were too bold to keep the same price level for their products, but the worse thing is, that they also are trying to cut down their expenses by using lower quality (or quantity) of the ingredients. But more importantly, I agree with the statement , that you can’t use the history of this place as your own, you have to clearly tell customers, that you are new there and just TRYING to keep this place as good as it once was… Adieu, Patisserie Saint Anna UPDATE. Received a response from the owner today: “Fake review”,. Sorry, guys, but this one is not fake. As a proof, adding a photo of my yesterday dessert (couldn’t finish it, sorry…). Use to love it so much, but now it has lots of lumps in it, so no pleasure of eating that at all…

This remains the best French bakery in the area by far. People have been too tough on the new owners in their reviews. It is true that the previous had placed the bar very high, and after the transition some degradation could be felt in the quality of products. However, building quality takes time and already less than a year in, we can appreciate it has improved again and will soon be back, if not already there, to that of the best days of Patisserie St Anne. Disappointed customers act like they have another option but there is still no match for that bakery. Maybe they should add a pinch of humanity to their review rather than attacking a business which is clearly trying hard to keep up with the reputation it inherited.

I was quite concerned after reading the negative reviews following the change in ownership. However, I was very happily surprised by the freshly baked, crisp texture of the croissant, which was reminiscent of the ones I had in my many trips to France. The Kouign-Amman was also superb. My wife and I enjoyed every bite, and we will certainly be back for more. Update: 2nd visit after a month. Had a very delicious Pain au Chocolat and Kouign-Amann Aux Pommes this time round. Standards remain consistently high.

One bite is all it all took to realise the pastries have changed and for worse! Been a regular for last 2 years, sadly my hunt for my favourite neighbourhood patisserie begins again 🥲 Update 13.07 - tried again and still the same. Meanwhile, AI has also been put to great use by the new owners as they simply don’t have time to read and respond to criticism. Next time don’t forget to delete the AI prompts before replying to customers :)

This cake shop is conveniently located on a street near Ravenscourt Park. I ordered a chocolate-filled birthday cake through their website, and picking it up was very easy! The shop offers a variety of desserts and different coffee options, although there is no dine-in service. The quality of the cake was quite good, and I’ll definitely come back to try other flavors!

A very French style boulangerie. 1. Mini tropezienne - is delicious, the texture of the brioche is nice and soft matching perfectly with the cream. £5.20. 2. Tarte figue, poire & pistache- the sweetness of the glaze on top is just nice, with the sliced figue. The pastry base is delicious. £4.70 3. Opera -the texture is nice and soft, delicious buttercream. £6.20 4. Automne(Hazelnut praline mousse & pistachio biscuit) is delicious packed with pistachio flavour and hazelnut. £6.20. However, the packaging could be improved to keep the cake in shape.

Poor quality of food. Lack of staff to actually provide good service. Very inconvenient when you are trying to have a quick bite before work or during your lunch. Never again. I would rather spend my money on Gail's. To add to this, since the change in ownership, the quality of the food has noticeably declined. The baked goods no longer have the same level of care and craftsmanship that made them stand out under the previous owner. The croissants, in particular, lack the rich, buttery taste they once had and now have an artificial flavour. When I raised my concerns in person, the explanation I received felt dismissive rather than reassuring. While technical details like layering matter, the most important thing is the overall taste and quality. That being said, the two staff members working there are absolutely lovely and provide great service, but they seem to be understaffed. I truly hope the new owner takes customer feedback seriously and makes improvements, as this bakery has the potential to regain its former excellence.

The best French bakery in London. The owner came from France bringing all of her baking talents along. Highly recommend the strawberry tarte and the strawberry and cream cake. The bread is also amazing and they will slice it for you when you buy it. They take orders so perfect for your next birthday celebration. Very reasonably priced for London and they are very accommodating to orders. I bought a cake her for my boyfriends birthday and he loved it! Such a gem in Hammersmith area.

My favourite bakery :) their almond croissants are THE BEST! We got their pear, fig and pistachio tart for a celebration and it was to die for, would definitely recommend. So far, have only had incredible pastries and I can't wait to try more!

Gâteau Fraisier is a heavenly serving of the freshest cream on a classic french sponge. The berries were big and plentiful but I loved the cake part so much I was even wishing there were less berries! Royal Delight tea was a black tea infused with aromatic fruits. Had it iced and it was perfect with the cake. Friendly staff but the place is too small and cramped. Not really a place to sit in and relax. Kouign Amann was delicious. Didn't care much for the mince meat inside but phenomenal pastry and creme brulee top. It's pretty out of the way from central London so a bit inconvenient. But I would definitely make the trek here from time to time for a whole cake to take away.

The best Bakery! J'adore One of the best French bakery in london. I'm French an the Flan was perfect, same but better than we can find in Paris. Merci beaucoup! I'm ready to try all your other patisseries

We found this accidentally when returning our Enterprise rent a car and what a find! I thought I was in Paris. The owners operated a patisserie in Paris for 19 years before relocating to London. The goods can hold their own against the best French patisserie output. One word -mmmmmmmmmmmmmmmmmmmmmmm mmmmmmmmm. Need I say more? Brioches, croissants, baguettes with butter and jam, delicious cappuccinos and a case full of classic French pastries and cakes (cassis cake anyone?). Had me singing French and skipping out the door to start my day.

This place is absolutely one of the best French bakeries I have ever seen. It is a very small shop, family run (there is the traditional family table at the back where the owner sat with his daughter getting ready for school!). They serve a French breakfast with a Baguette and Coffee, or a bakery item and Coffee. Lots of wonderful cakes too. I love my espresso, so I was really surprised to see a lever espresso machine. They had fresh beans and very good coffee too. Lots of French natives speaking French with the staff. That tells you something - no? Highly recommended.

Perfect little french cafe! It is beautifully decorated in bright and pastels, and the black Americano is one of the best I've had in the area. There is a huge variety of bakery delicacies; I chose a feta & olive bread and it was simply delicious and fresh. Very nice place! The correct address is 204, not 214 King's street!!

Wow! Stumbled randomly over this little patisserie which is located between Hammersmith and Chiswick. Literally brought my back to my holidays in Paris right away. It's so authentic and nice with little tarts and amazing French pastries. The best croissant I had in a while I had here! There are better places for coffee but that's totally acceptable as it's more about the food here. If you're looking for something different with personal atmosphere, amazing food and free wifi go here, you won't regret it! And the little backyard needs a mention too which is really hidden and makes you forget about the big city life.

I love this little bakery. I pop in every now and again to treat myself to one of their little cakes. Always delicious. Probably my favourite bakery.

Their almond croissant here is AMAZING! I couldn't get through it, it was so heavy but in the best way possible. Really really scrummy!

I was looking for a real French patisserie to have cakes on my sisters bday as we both love Paris and the amazing cakes you find there.. This cafe has Perfect cakes.. Cant wait to go back and try all of them!!