Pechanga Resort Casino

Resort hotel · Riverside County

Pechanga Resort Casino

Resort hotel · Riverside County

2

45000 Pechanga Pkwy #45000, Temecula, CA 92592

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Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null
Pechanga Resort Casino by null

Highlights

Modern casino resort with rooftop nightclub, golf, and dining  

Featured in Eater
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45000 Pechanga Pkwy #45000, Temecula, CA 92592 Get directions

pechanga.com
@pechangacasino

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45000 Pechanga Pkwy #45000, Temecula, CA 92592 Get directions

+1 877 711 2946
pechanga.com
@pechangacasino

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Last updated

Aug 16, 2025

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@eater

How to Celebrate Lunar New Year in San Diego - Eater San Diego

"Area casinos, including Harrah’s Resort Southern California and Pechanga Resort Casino will also be featuring lion dancers, entertainment, and Lunar New Year food specials throughout the month." - Candice Woo

https://sandiego.eater.com/2022/1/28/22903327/how-to-celebrate-lunar-new-year-festivals-food-san-diego
View Postcard for Pechanga Resort Casino
@eater

LA-Area Casinos Are Opening Restaurants and Bars for the Holiday Weekend - Eater LA

"Pechanga, just outside of Temecula (also in Riverside County) will open next week, along with Soboba near San Jacinto, reports KTLA." - Farley Elliott

https://la.eater.com/2020/5/22/21267708/casinos-coronavirus-memorial-day-reopening-los-angeles-news
View Postcard for Pechanga Resort Casino

Doug Dittrich

Google
We brought my Mother-in-Law here. Lots of slot machines. They also have table games. I love playing roulette, but I don't not like a roulette wheel with cards and not a ball, but that isn't the casino's fault. Had a great time but we only stayed for a few hours. I would go back for sure.

Shannon Parker

Google
Had a really good time the room was very clean, the service was awesome. There's lots to do here you won't be disappointed and very close to local activities, bars, shopping and dining outside of the casino as well, a perfect area to entertain. It also had quiet areas to sit and absorb the beautiful natural scenery all around the casino. There is valet and parking in the garage structure. It offers concerts and live music and some of the lounges. I would definitely recommend anyone to come here to have a great time.

Christen Kleinschmidt

Google
Walked through the casino and did not see the rooms. Had lunch in the cafeteria. The casino was clean. No cigarette smoke. The people at the slot machines had 1 drink or nothing in front of them. The atmosphere was calm, polite and family friendly. Thinking about going back for dinner. The restaurants looked impressive!

Chris Clark

Google
Pechanga is great! Nice rooms, clean casino floor, pool is awesome, staff is always friendly and nice to me. Umi sushi is my personal favorite restaurant in the casino and there are multiple other restaurants and a food court as well (fried chicken spot is great!) My only complaint would be that they could do better with their comps, Compared to other casinos in the area, you need to play with quite a bit more to get a comped room or bump up to a higher tier.

960paulao

Google
We had never heard of Pechanga until a family member decided to have a birthday weekend celebration there. The place is outstanding and we would love to go back. The decor is interesting and tasteful. Our room in the resort tower had a nice view of the roof garden and mountains. The bed was very comfortable and the sheets and pillows were luxurious- I now understand why they are sold in the gift shop. The toiletries were high end and plentiful. The room also had a Keurig for early morning hot beverages. It was too cold to swim but we enjoyed a visit to the pool area, which features many pools for just about everyone - adults only, kids areas, etc. Family members loved the golf course. The resort has many restaurants and bars and we enjoyed a few, including some with live music. I am not a gambler but enjoyed my Pechanga card which entitled me to $25 in free gambling - I did not win but others in the family did well. The staff is friendly and professional. Everyone had a great time.

Jessa W

Google
I seriously don’t know how anyone couldn’t rate this 5*! Everyone here is amazing! Service, food, amenities, view and staff couldn’t be any better! Ashley, Kaylee and Ezra stand out for me and a blonde guy with curly hair in the bar as well. Kaylee went and searched and found a cup I wanted making my day. So here I am back a weekend later and forgot my cup. A total must have!So Ashly knew wasn’t having a great day the day before and went and inquired on them and said possible delivery today and she’d get ahold of me of so. Well not even a hour later they came and she did just that! Literally made my whole day. The day before Ezra went out of his way to try and find one for me. None of them had to do this but they did and pls know that it doesn’t stop with them. Everyone here will turn your bad day into better or make your good day great day I love this newfound getaway. Thank you amazing cove staff and pechanga 💗

Steve Garcia

Google
The spa facility and service providers were very nice. Couples massage, the showers and locker rooms were great. There wasn't a need that wasn't provided. The pool areas were very relaxing and weren't busy in mid-June, Monday through Wednesday. Cabanas are pricey and require a $100 minimum, but that is very easy to reach. Drinks are intentionally poured stiff, which depending on your mood, it can impact your experience. The Cabanas have no umbrellas for the lounge chairs (only 2 for up to 6 people. Doesn't add up). Don't think about taking a drink outside the pool area when you leave. Not even a cup of ice when it's hot (alcohol doesn't freeze). Rooms were great but the bed was way too stiff and erased the massage from the first day.

MariaEsperanza Estilo

Google
I have not been to this hotel yet but my experience with the staff (Arie?) who I spoke to, on 8/2/2025 at about 7:45 pm EST, was less than ideal. I called to see if I had availed of our group rate when I first booked the room approximately a month ago. I was told that group reservation could not be found. I was sorry but I was okay with that. I then asked if I could confirm the availability of the room, but Arie does not even let me finish my sentence. I also told her that the credit card I used to make the reservation had expired and asked if I can use a different credit card. Again, She did not let me finish my sentence. She talked over me, sounded in a hurry and made me feel so stupid for even asking (since according to her the information had gone through and I can do that at check in). I can understand that she is right but it is the way she said it. The condescending tone is hurtful and less than welcoming.
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Jerome H.

Yelp
Pechanga is always well operated, clean and pleasant. On the downside, those machines were TIGHT. I mean they were tighter that a bulls backside in fly time! But, we had fun! We'll be back and hoping to have fun while winning.
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Maria B.

Yelp
Staying at Tower 2 Resort Suites never disappoint. World class service from the guards valet room service... we felt surrounded by friends. Hotel lobby is elegant even more so than any place in Las Vegas. In room dining was the best.
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Natasha B.

Yelp
I love this casino but the food is sooo bad. We've tried all the restaurants and the quality is just terrible and tastes bad. Considering how nice it is in there, it's just disappointing how bad the food is.
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Camilla T.

Yelp
Fun casino with lots of good gaming options...but the food sucks! Literally none of the restaurants of food vendors are good. Everything has gone downhill food wise over the years. This casino would be so much more poppin if they had good food. Regardless, I'll be back, cause I love to play! I hope management reads this and finds a way to have better food available for patrons to purchase :D
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Audrey L.

Yelp
I stayed at the resort for one night while in Temecula for a wedding! The casino and resort was way bigger than I expected. The way our directions took us, we ended up in the back of the resort and had a hard time finding valet. But once we got there, everything was smooth. The line for check in was long and took a bit, but the room was nice and comfortable. We didn't explore much of the casino or resort itself since we were stayed for a quick trip. But we did try the coffee shop on our way out which was definitely needed after a wedding the night before!
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Pauline T.

Yelp
Stayed in their junior queen suite recently and it was nice. Clean and spacious. Front desk was fast getting me checked in. Love that it's a non smoking casino. Wish they had more food options.
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Shay C.

Yelp
My husband and I go to casinos more than I care to admit. You win some, you lose some, but Pechanga? I have yet to win ANYTHING here. It's rare that we ever win bonuses over $10 no matter how much we bet. Terrible winnings, but GREAT pizza! The cheese pizza at Pronto's in the food court is some of the best thin crust NY pizza I've ever had.
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gilbert c.

Yelp
I've been to different casinos here in Ca. also in NV and AZ. For example I've played a game at these different locations and won and lost money. The thing is that this particular machines give you a chance but at the Pechanga Casino it just takes it and the bonus doesn't pay well. The game is "Huff N Even More Puff".
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Amy C.

Yelp
Saturday, 11-02-2024: March ARB held their military ball here. It was five years since the last ball. They planned the fun theme of 80s Prom. It was funny to see guys in mullet wigs and leisure suits; some of the women were dressed in gowns with the poofy sleeves or wearing gold lame fabric. We had such a blast with family & friends! The food was good and we enjoyed the music immensely!
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Linda H.

Yelp
Beautiful, huge casino with slot machines packed wall to wall. I was impressed by the variety of restaurants, the decor, the cleanliness, and quality of the grounds. You think you were in one of those top notch Las Vegas Casinos. I actually wanted to check out their concert venue and was very impressed. It is quite pricey than our beloved Reno casinos. But it was very impressive and I can see how it can be competition for our sister Las Vegas' casinos!
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Mei T.

Yelp
This was my first time visiting this casino and I was impressed by its cleanliness and appreciated that I didn't come home smelling like an ashtray! I came here for dinner at Pronto Italiano, followed by a Viet Pop concert "Anh Trai Vuot Thoi Gian." It was a group of male singers from Viet Nam. I didn't think I would enjoy it, but I actually had a great time! It was my first Vietnamese concert and I was pleased that most of the performances were modern. The theater was relatively small, but the seats were comfy, the sound system was good, and the stage was big. After the concert, we grabbed cocktails at the bar, followed by a late night dinner at Bamboo. I'm not a gambler, but I would come back to try other restaurants and attend other concerts. This casino resort is kid friendly and smoke-free. The outdoor landscape is beautiful and inviting, and the indoor is tastefully decorated. I especially liked how this casino resort is not tucked away in the boonies like some of the other casinos where you have to drive through dark windy roads to reach your destination.
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A H.

Yelp
This place sucks! And the waitresses r rude and never can give u water upon request that they visibly have available. We lost over $1000 and couldn't even get a bottle of water?? I'll never be back!
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Philip L.

Yelp
"Oh no" is right. The concept of bringing Vegas style hotel resort and casino to SoCal is on point. The execution is unfortunately lacking at Pechanga. The casino and hotel layout is upscale and borrows elements from a couple of the MGM properties on the strip (Park MGM, Mandalay Bay, Delano). Sadly, the gaming, amenities, and food fall short of the Vegas standard. If I would leave a four start review for The Mandalay Bay, I wouldn't be able to give Pechanga anything higher than two stars. The games they offer are nothing more than a near miss comparatively, especially the high limit games, that demand a lower house edge, are just "repriced" at higher minimums but the game is identical to what is offered on the main floor. Pechanga uses its size to simulate a Vegas strip casino but merely attains "faux" status because they just can't meet the Vegas standard. If you want the best gaming just drive the 4 hours to Vegas. However, if you just wanna play somewhere close to Temecula, you might as well skip the facade and just go to any of the other smaller casinos in the area like Pala or Pauma.
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Nica L.

Yelp
Pretty place. Nice designs and features (like the cascading water feature in the front lobby). Looked upscale and convention center / Vegassy in a not tacky way so that was a pleasant surprise. Rooms were nice and spacious but kind of dirty tbh. There were crosses drawn in what I'm assuming/ HOPING is olive oil on the door so that was kind of, um... scary. We are Christian and believe in God & all, but it was kind of giving exorcist vibes to my kids. I Just left them up though. I figure if housekeeping kept them there, they must be up there for a reason. We had to call down for extra towels (plural.) They brought us ONE set when I asked for three, so be sure to specify and repeat the amount. Also, we had to ask for duvets (they only provide you with a thin little sheet like thing to cover either your upper body OR your legs with and leave it to you to fight with your bed mate to secure your portion of that already tiny piece.) also had to call and ask for an extra set of linens for the sofa bed, which was not provided for some weird reason. It was a nice stay, but I guess I was a little disappointed in the decor. This is a Native American owned (Pechanga band of Indians) casino, so I was hoping it would have more decorations and information about their tribe so we could learn about their rich culture, history and heritage. (We stayed at a Tamayame hotel in NM and it was filled with cultural treasures, language, leaders & history. Beautiful place! We felt enriched afterwards. And as a part-Native American person, I felt a sense of peace there. We are also Native Hawaiian and many of the hotels back home celebrate our culture and heritage.) This place, although beautiful, does not offer that feeling or experience. They have a small display on the side, with a handful of artifacts and some basketball rings here and there but nothing else. Just feels like a regular western style hotel. To each their own, I guess. Took a star off for this, for the late check-in (they made us wait an hour and didn't call to say our room was ready until exactly 4 pm) for the stains on the sofa bed & tables and the hand drawn crosses on the door, and because I had to keep calling them for things that should already come with the room.) Their "style" and procedures seem stingy to me. Not used to that. Didn't get to play in their pool, the hours didn't match our schedule but I'm sure it's pretty too. But yeah, if you're in the area, and you like upscale looking places, this is a really nice place to stay at, dine at or visit!
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Glen M.

Yelp
Have been lucky enough lately (well, not gambling lucky, but offers lucky, mostly because of not being gambling lucky) to receive offers for rooms during the week. They have two towers - Casino and Resort. The Casino tower is the original tower and is closer to the restaurants, front desk and casino. Even though this are is a bit older, we prefer it because it is closer. The Resort tower is farther away but, if you don't mind walking just a bit (about a minute to past the Resort tower entrance), it is newer. Both towers have guards before the elevators. You have to show your room card to get by them. Then, once in the elevator, you have to use your room card to pick your floor. Odd that it makes you pick your room as it obviously knows - you cannot pick a floor that is not yours. But, hold your key by the black sensor and press your floor. Both towers have pay-if-you-touch stocked full elevators. Plus other items on the counter that are also pay if you touch. Not a fan of hotels have these. We have requested refrigerators a couple of times and were able to get them. It's nice to have some cold water in your room. They do have free coffee in the room (Keurig) and two free waters for you or to make coffee Neither are close to self-parking. The lack of empty refrigerators and the distance from self-parking to check-in make it lose a star for me. Free Wi-Fi but you have to provide your email. If you are staying in the hotel and you bring your computer, you have to re-sign-in every time you restart it. Kind of a pain in the a$$ but great that they provide unlimited device free Wi-Fi. Lots of restaurant choices. A Mexican place in between the Resort and Casino towers, American style cafe and a Chinese restaurant close to check-in, a sushi place in between check-in and the casino, a high-end steakhouse, a very nice Italian, Kelsey's in the middle of the casino and the food court. Large casino, non-smoking on the entire main floor. They just opened a smoking are above the round bar, where the poker room used to be. Gambling choices for all levels, a large high-limit area and tons of penny slots. Hope your gambling luck is better than ours and...enjoy!!!

Ava R.

Yelp
We stayed at pechanga for one night at the resort tower and the hotel is very modern, spacious, and up to date. There are so many restaurant and food options, with great service. The casino games were a little strange as we thought they would have regular Roulette, and everyone we know who stays here gets their money drained more than other casinos. But the actual resort and stay experience was great!

Harpp S.

Yelp
I came to Pechanga Saturday 3/1/25 around 6:30. I never felt so disrespected or humiliated ever in my life ever. Dealers name was Luis. He made fun of me at the table and made me feel super uncomfortable/ embarrassed. Even though I told him it was my first time playing single deck blackjack before I even sat down. I will never be returning because of this experience. It has honestly made me depressed cause I was literally getting bullied by him. I'm Indian so if pechanga thinks this is fake look at the camera around that time and you'll see
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Kat A.

Yelp
Looove this Southern California resort! There's something for everyone even if you don't gamble! There's a golf course, numerous pools, bars, restaurants, spa amenities, some shopping, and shows! I love that it's smoke-free compared to Vegas hotels! It's so family friendly! Aside from sit down restaurants there's also a cafe and a food court! There are so many choices! Even the gold course has its own restaurant!
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Faye A.

Yelp
We were gifted a 2 day 3 night stay here a few months ago. It's really nice in the inside. Pechanga has come a long way from where they started (who remembers the small trailers back in the day). The rooms are really nice and clean. Bathrooms are very updated and fancy, also very spacious!! *BEWARE: There are snacks in the room but if you remove it and it's not back within 15 seconds they will charge you and each snack is expensive af!! Bruhhhh if you want snacks, drive 4 miles down the street and bring it back to your room... you'll save money. You're welcome!! We don't gamble (not our cup of tea) but we enjoyed walking the casino floor just to walk around and check it out, talk to locals and visitors. We had a very nice view from the 14th floor. The other tower blocks it a little but it's kewl, it was still nice. I highly recommend this hotel the next time you're in town... suitable for a family or if flying solo. They also have a variety of restaurants... cafe, Asians spots, a couple of pasta joints, steak houses, food court food, coffee shop, and boba to name a few.

Melinda H.

Yelp
This is the biggest casino I have ever been in absolutely beautiful no cigarette smoke. Can't wait to go back and enjoy again.
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Courtney O.

Yelp
The greater San Diego area is no stranger to casinos. It's always an experiencing driving the distance outside of the city limits to make your way to one of the casinos. Pechanga is absolutely massive. I always see the billboards, especially driving down the 15, but I was very surprised to stumble upon this huge property! The parking lots alone are a symbol of how huge this place is. There are multiple lots and you need to make sure you park in the right one to get to your destination. I was there for a conference located in their grand ballroom. The space was very nice and service was lovely thanks to the amazing wait staff. They provided a tasty plated meal that was delicious! They keep the place very well kept and clean. They still have many covid measures in place with lots of hand sanitizer available, especially given the number of touchpoints that exist in a casino.

Marlina E.

Yelp
My husband and I just recently stayed here Feb 8-10 it was his bday and Super Bowl. I'm not a gambler but this casino hotel was GORGEOUS. It was a high class gorgeous experience. Great amenities and room service. Peaceful and nice area. Great restaurants and clean environment. No stank smell of cigarettes. We can't wait to come back here for bday.
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Amber S.

Yelp
Restaurants: 5/5 Ambiance: 3/5 a ton of people just blocking walkways and not doing anything but making foot traffic. Bar Service: 1/5 expect to wait at the circle bar over 30 min to get each drink.
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Anthony L.

Yelp
Go to Morongo instead: At Pechanga, I'm Platinum Tier (second from highest). However, I somehow do not even qualify for a complimentary room for my birthday this month. I was told I didn't play enough. Google "Pechanga lawsuits" and that should tell you all you need to know, like how a racketeering case was only dismissed due to "lack of jurisdiction" (Ernest G. Logan v. Pechanga Casino Resort, 2022).
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Christina C.

Yelp
Beautiful and huge casino! Clean and vibrant. Lots of food choices. We come here all the time. There are lots of amenities. Too much to list! I highly recommend coming here and experiencing this great place yourself! We watched a comedy show in the arena. It was a wonderful experience.
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Praynka T.

Yelp
Extremely Disappointing Experience - Lack of Customer Service, No Recovery and ghosting paying customers, on our wedding night I am writing to express my profound disappointment with the lack of customer service recovery I experienced during and after my stay at your resort on the night of my wedding. The entire experience has been nothing short of a nightmare, and I feel compelled to share the details to prevent future guests from enduring similar distress. We had over 20 people paying and staying at your hotel that weekend, at paying at bars, restaurants, gameling and at the pool, having a wonderful time, the amenities and hourly staff were great but the actual touch of standards or customer experience continues to fall lower and lower as im still trying to close up loose ends with your management. The quick run down of the problem began at check in- not being able to find our rooms, we had booked the honeymoon suite and an additional room next to us. I took ample time months before confirming names and payments for these rooms were taken care of. We get there and they dont have any of the correct information, lots of wasted time, speaking to the front desk manager etc. Finally I just put down another card (even though the rooms were already paid for) so we can just head up and get out of our wedding clothes. They sent us to the wrong room, just a small standard room, i was so devastated and disheartened. It just continued to get worse from there. I had the unfortunate experience of dealing with your front desk manager, Nicola, who was unable to provide any meaningful assistance. This led to further escalation, and I eventually spoke with her manager, Lissette. I was promised a response to our last call within a few days, yet here I am, three weeks later, still waiting. I have sent two additional emails during this time, but my attempts to follow up have been met with silence. It is unacceptable that I have had to spend so much of my own time trying to sort out the mess created by your team. I even had to come up with basic recovery options myself, which should have been the responsibility of your staff. Despite reaching out to higher leaders, I am still awaiting any meaningful follow-up. The complete lack of customer service recovery for such a significant event is beyond disappointing. I expected a high level of service from a resort of your reputation, but my experience has been the exact opposite. I hope that this review serves as a wake-up call for your management team to address these serious issues and improve your communication and customer service processes. I am still awaiting a follow up.
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Raquel H.

Yelp
If I could give this place 0 stars I would in a heartbeat. It's an absolute joke. In 30 minutes I lost all of my money on slots. I couldn't get ONE machine to give me even $1 back. The 2 ladies next to me can't get ahead either. I should've listened to the other reviews and gone elsewhere. You can count me out for this place. These people know damn well that their slots are rigged... I didn't come across one person here who's won more than $100.....absolute thieves.

Anna O.

Yelp
Hotel staff was warm, welcoming and accommodating. My boyfriend and I came to stay for the bare knuckle fight and it was so fun!! Staff at the event were also helpful. There's also a 2 story spa here! So we're definitely gona have to come back for that!

Kay T.

Yelp
ペチャンガカジノに十数年振りに来ました。タワーも増えてとても広々としています。 Valet Parkingは Weekdays (Monday - Thursday) $10 per day Weekends (Friday - Sunday) $20 per day Holidays $20 per day Self Parkingは離れており結構歩きます。 少し残念なのがPoolやジャクジーの時間が短く9:00-5:00です。
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Kasandra H.

Yelp
Pechanga used to be an amazing place to go. Not anymore, this last weekend my mom, aunt and I decided to go and have a galentine weekend it started out fine the first day we ate a UMI which was really good. The second night we went to the Italian restaurant Paisanos, the food was awful. my mom and I ordered the scallops Ravioli. It took forever for them to make and when it was brought out the Ravioli tasted like raw dough in a grey sauce that looked like wet cement. By the end of dinner we were all sick and the next morning we decided to go home early. We were supposed to stay tell Monday and go to the steakhouse on Sunday night. We were so sick that we left we told the lady at the front desk about what happened and she said she would notify the manager when he came on duty and the restaurant manager. We also asked that they send a bell hop to my aunt's room to get her luggage. We waited for my aunt when we called her at the car she said the bell hop never showed she called the front desk and the lady said no one made a request yet they called our room before we left to verify her room. We finally left and my aunt told me that she thinks while the car was with valet someone was out joyriding in her car. The seat was pushed all the way back and her radio was blaring rap music. Her mirrors were tilted down. This is not the first time I got sick from food at Pechanga or served food undercooked a few years ago at Kelseys Bar and grill I got served a sandwich with raw bacon that made me so sick I passed out and to this day cannot eat pork. The managers never contacted us because they do not care!!
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Ed S.

Yelp
Great casino, great restaurants, nonsmoking area is very good here... 24 hours cafe dinner for anyone that is hungry
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Rosette F.

Yelp
Don't go here unless you want to get accused falsely of "being aggressive". Tall blonde and short brunette, both hostess at "Kelsey's'" have horrible customer service and falsely reported a family of being aggressive. People have the right to speak their native language and should NEVER be a reason to use that and falsely claim customers are being aggressive. "The word aggression describes any behavior or act aimed at harming a person or animal or damaging physical property" So was there truly an act of aggression? No Staff members handled the situation improperly. They were rude and unprofessional. The two hostess, law enforcement and security team really make Pechanga look like a group of racist bullies and a**holes. Pechanga should really investigate what actually happened before legal action gets taken (if it hasn't yet). This is discrimination and you banned them "for life" for what reason again? Being aggressive? Haha ok.

H W R.

Yelp
If you arrive before the allocated check in time of 4:00 PM, even if your room is ready, they won't let you have the room before 4:pm without paying an early check in fee of $200.00 They make you call every day if you want the normal housekeeping service, such as fresh towels or you don't get it. Even when you do, they won't guarantee it and when I did request it they still,didn't do it with no apologies when I complained For the price they charge for rooms there are so many other options in the area
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Lance P.

Yelp
Labor Day weekend and they're clearly not staffed for the holiday rush of a holiday Sunday night. @7pm wait time for a drink is 15 mins + Slot requests for drinks are ignored Most slot machines are full with hawks surrounding waiting for someone to either lose their money, or lose their patience. Normally a great spot, but Labor Day weekend seems to be too much for the casino to handle
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Phil C.

Yelp
Check in process was horrendously long. There were only 4 receptionist staffed on a Friday evening. Seems like things have gone downhill. To make matters worse, you need an ID to get to the pool which isn't necessarily close to the hotels. A hotel key isn't sufficient.
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Metro C.

Yelp
Amazing night. I hit another Royal Flush. 4000.00 dollars. Thank you Pechanga and to top it off it was my birthday. What a surprise
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Lina B.

Yelp
This casino is huge! So first of all, definitely take your time lol but me and my husband just stuck to slot machines only. If you want to book a room, plan on booking a month or two in advance
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Anthony J.

Yelp
1st time visit. I am not a gambler, but decided to look around after dropping someone off. Freddy the Valet made me feel welcome by informing me of the layout of the place and just being courteous
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Joshua K.

Yelp
Horrible experience! As a Marine this was my last ball after 20 years of service. The rooms (5 of them!) I reserved months ago wasn't ready. I wasn't allowed to use a luggage cart unless they moved it. They brought the wrong cart to room then took 30 minutes to bring our right luggage. We missed half of the ceremony. My stars were missing on my medals to my uniform from mishandling. The food was horrible and I had to chug water to eat the over cooked steak. My room key didn't work, the manager said they would pass this all up and get back to me. They never did, and made a big deal when I asked for a late checkout after all this... ridiculous. My mom, wife's parents, sister, and brother and his wife all flew in from other states to be with me on my last ball all for this to happen. Breakfast was horrible also in the cafe and they mixed our checks up and refused to break them up. For as much as everything costs I am blown away. Then for them to not even care to do a follow up... very disappointing. Marines take your money south to San Diego! Do not use this place! List goes on of issues but I'm wasting my time at this point!
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Jovette C.

Yelp
Big shoutout to Owen on the casino floor! So personable and accommodating to any guest needs. Thank you for making my night Owen!
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Mark O.

Yelp
The casino offers a wide range of gambling options and provides a delightful dining experience with a diverse menu. The food court is spacious and well-maintained.
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Master S.

Yelp
I'm incredibly lucky to have Ms Elaine Almazan as my host @ Pechanga. She took care off me and my husband @ the intuit dome and always updating me for all the upcoming events at Pechanga. Her professionalism is commendable. Thank you for going above and beyond.
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Arez A.

Yelp
Come here if you want to lose money. Tons of machines but zero progressives ever really hitting. Most payouts I have been seeing for the last few months have been $30-$100 complete trash. Better off going to soboba or Yamava where they can afford to lose money.

Paula O.

Yelp
Few nights ago I had went, I seen the WORST costumer experience. Not only are the two people who attended the family disrespectful (I'm unsure if there names but one of them had blonde hair & another brunette?) they also do not like when you speak your language(such as Spanish for example). They will deem it as "aggressive", the situation was not handled properly, getting escorted out because you are not able to understand what the family is saying because they are speaking to a person within their family who only really speaks the language they were speaking( which they were I heard as I'm a Spanish speaker myself) Never again, not only were they not treated well, but to make false accusations is crazy! Those girls should be really taught mannerism, and not to falsely accuse someone of being "aggressive", Pechanga do better & choose your employees wisely, what happened is beyond resolvable.
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Yelparina S.

Yelp
Pechanga is absolutely massive. I always see the billboards, especially driving down the 15, but I was very surprised to stumble upon this huge property!... This casino is huge! So first of all, definitely take your time lol but me and my husband just stuck to slot machines only. definitely take your time lol but me and my husband just stuck to slot machines only. If you want to book a room, plan on booking a month or two in advance
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Susanne R.

Yelp
I was here for a work conference. The casino is decent sized. The restaurants are all amazing. Especially the pub where I had a great beef dip sandwich. The rooms are solid, very comfortable bed and large shower.
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Darla D.

Yelp
This was my first time here; our room was clean, and the beds were super comfy. We stayed for two nights, and we seemed to have had a good deal for the two nights we stayed. My little ones had a blast at the pool. We did get a personal cabana which was expensive, but it was nice as we had it for one whole day to ourselves. It was nice having our drinks and food brought to us in the cabana which was a requirement but convenient. The hotel itself is a large casino with two towers. The restaurants and shops are convenient and downtown Temecula is only a ten min drive or so. Parking prices are decent and if you have a handicap place card parking is free. I can't complain it was a good weekend and convenient to Temecula for me. Customer service was ok. We arrived about 30 minutes before and asked if we could check in, sadly our room was not ready, and we waited about 45 min which was over our room time. Other than that, everything overall was a good experience.

A G.

Yelp
I've been going to Pechanga since it was a double wide trailer selling hotdogs and playing bingo. Yes back in the Early 80s. I'm a retired now and had the opportunity to be a part of building the new hotels. I enjoy going .my parents love it very much. My wife brought me there today to celebrate my birthday. I found a small ticket on the ground as usual. I put it on the machine because it's usually pennies. It looked like more than a dollar so I put it in my wallet went to the restroom and forgot about it within a half hour. I was approached by someone who wanted to photograph my machine. Then 10 minutes later security came up and asked me about the ticket. I gave it to them instantly finding out it was $105 not a dollar. no big deal, but I wish I was approached by the first person and explained what happened. instead, I was treated like a criminal and I was very embarrassed. they handled it completely incorrectly as I said I was very embarrassed and humiliated. security was very nice but security had no clue of the incident. That made it worse. their customer service needs to be upgraded immensely as I will probably not go back. My parents live in Marietta. They go there once a week. I will recommend they go to somew a little farther. unfortunately. I will tell my friends and family. They treat you more like a piece of money and not a member or a customer or friend. I am still embarrassed and humiliated and I would put my number five star to number one or even less. Sorry Pechanga, you're not good.

Heriberto H.

Yelp
Dana white was right if you're gonna gamble you should gamble in Vegas I've tried local casinos and I'm just gonna give up going to them can't win at all ,saving my money for Vegas