Mike H.
Yelp
As a former hospitality professional of 22 yrs., I wanted to give myself some time to cool down before writing this review. That is to say, this experience really pissed me off on many levels.
If you read any of my other reviews, you will see, I usually offer both Pos. & Neg. comments; never just negative feedback. That is until, today...
Whereas the food was mediocre, and the drinks weak and overpriced, this negative review is solely on the lack of service (literally) offered by the food server -- who was later identified as the manager. (I'm sorry, but I think the manager should be a positive example for their staff.) Rather than go point by point as to why the overall experience was so bad, let me repeat, I have "never just left a negative feedback" on any review. It was that bad.
FWIW, good service can make up for almost all mishaps in a restaurant -- delays in food coming from the kitchen, bad ambiance, even other patrons. But NO service at all should NEVER happen.
While working as a busboy in a steakhouse restaurant during my H.S. years I learned a valuable lesson that carried me on to becoming a Sommelier and ultimately a GM of a highly acclaimed restaurant in SF. That lesson was this, "Never think you are doing a favor to the customer by serving them. They are doing us the favor by allowing us to serve them. It's called the 'Hospitality Industry' for a reason."
Sadly, this place does not understand this and will never see my business again. This city, and this neighborhood, offers many choices. I cannot recommend this one.