Danny L.
Yelp
For a restaurant named after their flagship dish, I expected a better Peking Duck.
If you want the Peking Duck, you have to place an order one day ahead of time. I tried calling three times at different intervals to place an order, but kept running into a full mailbox and getting disconnected. Not a problem, because I was passing by anyways so I went in and ordered in person. When I informed the manager that something was wrong with their phone, he didn't believe me and told me to try calling again. Odd, but whatever.
If you pre-ordered the Peking Duck, the first dish that comes out is, well, the Peking Duck! It's made to be served at your reservation time, so all they have to do is bring it out. The fast arrival is nice, but the problem with this method is that everything comes out dry and cold. The duck didn't seem fresh and the wraps were all stuck together. The overall taste was still good with hoisin sauce, but I don't think it was worth the price - there was definitely room for improvement. The Peking Duck soup that comes with it was bland, but at least came out hot.
Service wasn't bad but it wasn't friendly either. I don't recall seeing our waiter or the manager smile once. Our waiter had a careless expression the entire time and didn't care to check on us. When our Peking Duck soup arrived, the waiter didn't help pour it into individual bowls as typically would at other Asian family style restaurants. The elders at the table noticed, but were too polite to say anything.
The restaurant isn't located in the trendiest area. The parking lot and entire complex is dirty, and gives a questionable vibe. I was hoping the interior would be different, but was sad to see the same. Tables had no cloth, which exposed their true age with signs of lamination peels and wear marks. The harsh white lighting didn't help either, as it reminded me of an old run down hospital.
For large parties, an automatic gratuity of 15 percent is applied. This is normal and even specified on the menu. We were charged 18 percent. For the principle and because of the mediocre service, I questioned this to the manager and had to argue to fix it.