Petit Ermitage

Dear travelers,||I highly recommend Petit Ermitage in West Hollywood.||It’s discreet and private. Love the Hollywood design and crowd. |My recommendation is to request rooms on Cynthia St’s side.||Most of guests I’ve met have been always interesting with strong characters. ||I also love Byredo’s bath amenities||I’ve even organized several events on the rooftop. |Great pool with mermaids all year around.||In terms of similar vibes I’d compare with Hôtel Grand Amour in Paris, and Bowery Hotel in New York.||Special thanks to AJ, and his team starting with Mia for many great stays since 2022. I can’t wait to be back.||Wishing you the best stay.||Best,||Matt

Hotel is DIRTY. Looks outdated and smells terrible. I asked to switch rooms nothing available, I just ended up leaving within an hour of arriving that’s how bad it is . The hotel looks CREEPY and the staff as well . No where It indicates it’s an ADULT hotel . Kids shouldn’t be welcomed here . It’s a “FUN” hotel to keep it discreet seems like the people do their nasty and they just slightly wipe it off because the odor is penetrated . I left to best western 100 times better .

After an uncomfortable and disappointing experience at this hotel, the worker at the front desk told me that a night would be comped and that I should reach out to management. After reaching out I have still not heard anything back, so instead I will write this review. The hotel provides large speakers in each room, and on my first night there, the neighboring room decided to blast heavy bass at 1 am while partying, waking me up. After 30 minutes of thumping bass, I had to get up and ask them to turn it down, but by then it was difficult for me to fall back asleep. On top of that, the mattress felt extremely uneven/lumpy and did not make for a comfortable sleep to begin with. When I checked in they told me they had a shortage of keys so I could only get 1, which required anyone sharing your room to have to coordinate access- which is extremely inconvenient. The next day I needed another key and there was only one person at the desk. After waiting in front of him for 5 minutes while he was on the phone, a couple which came in much later than me goes up to the desk and the worker proceeds to help them first, which caused me to wait another 10 minutes. There was no apology for the wait or for helping the other couple out of turn. Being made to feel invisible while waiting for something as simple as a key to your room really soured the entire stay. Only positive of this hotel was the location and rooftop pool... but regardless I can confidently say I'd never stay here again.

Had a great, relaxing time at Petit Ermitage. My Junior Suite was comfortable and spacious. The rooftop restaurant was just what I needed to unwind at the end of the day. It’s just a short (uphill) walk to some great spots on Sunset Blvd.||FYI the lobby ATM charges $10 for withdrawals best to plan ahead

We spent our engagement evening at the gorgeous Le petit it was a dream we got the grand belle bleue as we absolutely love leopard print and it was a dream come true. The bed was heaven so comfy. Gorgeous balcony with a fireplace inside and a cozy secret tv. We had the most fabulous service and enjoyed our evening in the heated pool. The food was amazing and I would go again and again. I highly recommend this room and the hotel in general. It’s chić and Romantic. Not to mention during the fires they offered discounts to all that were affected.

I just returned from a truly unforgettable stay here. This boutique hotel is an absolute gem - and the vibes along with the staff completely swept me off my feet.||From the moment I stepped inside, I was enveloped in a sexy, circus-style escape that I didn’t know I needed. The decor is nothing short of stunning, with exquisite art and furnishings that transport you to a different world. The scent when you walk in the lobby is so lovely, and the complimentary fresh baked cookies were a great start! ||The staff is incredibly warm and welcoming; especially the management team. A special thanks to Tess in particular who made sure to take care of all our needs! ||The food was also truly exceptional - their Smash burger is honestly one of the best I've ever had! And the rest of the menu is equally impressive.||If you're looking for a stylish and serene WeHo retreat, look no further than Petit. I'm still reeling from my stay...

I’ve stayed here on several occasions. I’ve also admittedly stayed at some very nice hotels around the world. This place continues to be pure excellence. The staff from check in to check out is on top of their game and it shows. Food is great. Beds are comfy. 15/10

Whenever i come to town from London Petit is my home away from home. The Director of Sales Troy goes above and beyond to make my stay absolutely perfect - the service is like nothing I’ve experienced anywhere else in the US - seriously! Can’t beat it, friends like family! Rooftop so stunning and always a vibe. Can’t wait to come back. I’m always so well taken care of.

Great atmosphere in the middle of WeHo . Vintage style hotel with unique design and great welcoming staff members. We enjoyed the stay, the food in the roof top restaurant , the night show and the pool. Yes definitely recommend to pay a visit! Will be back!

I love Petit Ermitage! The vibes are always on point, food is good, and you cannot beat the rooftop in the summer time. Each day and night there are events like roof top yoga, movie nights, and performance art acts. The core community of the place maintains exceptional hospitality and company, allowing this to be such an oasis in an otherwise at times ungrounded city. There may be party vibes that are unwelcome by some (if you're here on a workcation you may do better trying to work from your room rather than the rooftop), but if you're a social person with a pleasant and fun demeanor you will not successfully check out of this hotel without a slew of new friends. Love love love all around.

The rooms, atmosphere and the rooftop pool are really charming and romantic. I like the laid-back casual but elegant environment. It was truly unique and a very nice vibe. Staff is very friendly and the food service is good.

I enjoyed a very romantic getaway here with my partner and wish we could have stayed longer. If you hate the cold, sterile feeling of chain hotels and want something more intimate and unique, you will love this spot. The ambiance is somewhere between speakeasy and expensive secondhand store, and it feels like you're visiting the summer house of your eccentric rich auntie. The room was large, laid out in a smart way, and decorated like a vintage boutique. The bed was super comfortable and the shower was large enough for a party. We even had a tiny, private balcony, covered in ivy, and an electric fireplace in front of the bed. The real standout is the rooftop pool, which is open 24 hours a day. It has a bar and lounge, and three separate seating areas with loungers, cabanas, and tables. I could have spent an entire weekend there. One word of warning, though - it seems like they are renovating this place from the top down. Our 4th floor room was significantly nicer than the 2nd floor.

Ok shoots, I was not expecting this at all. WOW. I mean...wowowow! Everything about my experience here was spectacular. Is it pricey? Well yeah, but all the best places usually are. Worth it. My suite was like an apartment. The staff beyond friendly and accommodating. The roof top pool and bar area . I live LA now, so rarely stay outside my home, but this will definitely be a stay cation spot from now on. Mahalo nui loa for my excellent visit.

Most amazing chill ambiance; as if you were transported completely away from any worries, all while right above the bustling streets below.

Stood here a while back and never left a review lol it was prepandemic and had a great time here. Everything was cute and loved the decor more than anything. The drinks upstairs were well prepared and it's cute yet away from other areas I liked the location. I do remember it was a little pricey for how rundown the room itself was though, there es like a big old ac unit and ugly carpet and bathroom lol but the vibe outside and around the hotel was nice :)

I worked with the staff to prepare my hotel room for a proposal. Rose in particular was very helpful coordinating with me, my florist and anyone else involved. Aside from that, it's a great, and totally unique hotel. The rooftop in particular is great.

This is literally the WORST 'luxurious' hotel to stay in Los Angeles if you are business person or family on vacation. It is a 'Party Hotel' where the guests who are patrons are allowed to heavily party in their rooms without being held accountable nor bothered by literally bothering all other hotel guests. Not to mention how old and damaged the whole hotel and hotel rooms are. It is just dirty and worn out. Rooftop manager Joe is incredibly rude and entitled and he definitely doesn't waste his energy on solving guest's complaints and issues. It was a nightmare staying at this circus hotel run by clowns.

I really can't say enough great things about this place. On arrival I received a wonderful welcome from the reception staff and when I got to my room I was amazed at how beautiful and spacious it was and stocked with everything I could ever want and more. The rooftop pool is an amazing oasis in the middle of Weho and has stunning views of LA and the Hollywood Hills. Wait staff are on hand to bring drinks and food so you never have to move and the hotel location is perfect with bars and restaurants 2 minutes walk away. I won't ever stay anywhere else when in LA.....check it out you won't be disappointed.

Cute boutique hotel in West Hollywood. The rooftop patio had an AMAZING view. You can watch the sun setting over the city while having your drinks and food on the pool beds, advance reservations required. Sooo many pillows and throws. Staff was very friendly and quick with service. Always offered a refill on your drinks while topping up your water. Beyond the gypsy burger (beyond meat veggie) and truffle fries was pretty standard. Would definitely recommend for the experience!

This place is literally a facade. Front of the building is great, lobby awesome, decor fabulous and then... you get to your room. Old refurbished furniture and old dirty carpet. If you're room is facing the back of the building your looking at a driveway with cigarette butts out your window. You feel bugs immediately. I'm giving a two star because when I complained, the staff allowed me to cancel my reservation with out resistance. I imagine they we're hoping to avoid this review. I'm hoping I can save you the embarrassment. I took my fiancé here for our anniversary... she has since cancelled the wedding. jk! wedding is still on but this place is really tacky.

I would recommend this business solely on Erik the engineer and his impeccable service and uncanny use a manual interchangeable screwdriver. Just a little food for thought you may wanna consider getting him the SKIL Rechargeable 4V Cordless Screwdriver with Circuit Sensor Technology his hands will thank you

Welcome to your secret garden, next to your intimate rooftop. Stayed here to give us a spot to watch some 4th of July fireworks close to the Sunset Strip. Pass through the art-filled walls (Miro, Raushenberg, Dali) on your way to a cheeky burlesque show before getting your tarot read by Mishel. Then hang with friends, or someone special, on the loungers next to the saltwater pool. Wake up in the morning and do your yoga on the deck with sweeping views of the world-famous Hollywood Hills. This boutique property has the effortless patina of a European pied-a-terre meets Laurel Canyon. Helmed by Troy, the staff will take care of you ... vacay or staycay. Enjoy.

Hands down best hotel I've stayed at in Los Angeles. From the atmosphere they provide to the delicious food to the amazing customer service. I will always stay here

I booked this hotel for a weekend as a staycation. I've seen it for many years and visited friends who stayed there. Seemed like a relaxing oasis in the middle of the city. Least, that's what it advertises itself as... Instead, it's the epitome of lipstick on a pig. A 1970's apartment building (with all the fun 1970's amenities like carpet, popcorn ceilings, old plumbing) converted into a "boutique hotel" because they painted creatively, added some mood lighting and put a lizard with a torch outside. The rooftop pool is one of the worst in LA. It reminds me of other 1970's apartment buildings on Palm and Larrabee who have roof top pools. Again, just painted and set up a little creatively. The view from the roof top pool is.... local apartment buildings. The food and drinks are super expensive - I admit any hotel is super expensive these days - but unlike some of the other hotels, you're getting Sysco food. The same food at any diner or cafe, delivered in those nice Sysco tricks. At least other hotels use some gourmet, creative recipes with interesting ingredients sourced from special farms. The staff here are phony and all about upsell, upsell, upsell. Again, I get they have to make a buck, but they have an almost bullying way about upselling. Like, if you don't buy or pay more, you're being an asshole. The actual rooms, at $500 a night, are basically equivalent to the Ramada down the street. They have gross, old carpet. Can you imagine what's happened on that carpet? The bathrooms are very average looking. The views are..looking into the windows of various apartment complexes. The furniture is ancient. The snacks they try to get you to take and upsell you on are very average things you can get at a liquor store. Finally, if you want to sleep, at least during the weekend, forget it. The 1970's construction means thin walls, and this is a party hotel. The roof top has parties on the weekends, with bass, so you won't be sleeping before 1 or 2 am on a weekend. At $500 a night (give or take) you have a plethora of options in West Hollywood. This is the bottom of the barrel.

This place is awful, staff at front desk act drunk, talking about there person stuff, luggage wasn't in room, couldnt find it. Parking is ridiculous $65 a night every hours.. crazy doesn't deserve a star also they over charged me Don't do it you will have regrets

I paid over $1100 for two nights and bought a $20 drink on the rooftop and was not allowed to eat my fucking salad and I am a vegetarian and their menu is zilch on vegetarian.

Here's what you need to know: * Location is great. * Rooftop and service are great. * Food and drink are good but significantly overpriced. * Rooms are nice if a bit old and dusty feeling, and definitely don't walk on the carpets in bare feet. * Cookies at front desk are "chef's kiss" * Vibe is a fever dream. For better or worse depending on what you're into. And most importantly: **This does not seem to be a hotel that caters to its actual guests.** All signs point toward the rooftop and pool being for guests except there's actually a not-so-secret members club of locals and they seem to dominate the scene. And others ascend on the scene until wee hours. People come here to see and be seen. Which is fine except WHEN THE HOTEL'S MUSIC IS BLARING UNTIL 2:30 IN THE MORNING AND IT TAKES MULTIPLE CALLS TO THE FRONT DESK TO MAKE IT STOP. There is nothing rational about this kind of experience at a hotel, especially at these rates. And especially when there are many people staying there for work. The only reasonable explanation is that they are catering to locals looking to party and pay twice the price for a drink, which then makes this an unreasonable place to stay depending on your needs. I've seen other reviews with similar complaints about the noise. So you've been warned. Do as you will.

I stayed at Petit recently to celebrate a dear friend's birthday. The plan was simply to relax by the pool, enjoy food and drinks, check out the entertainment for the evening and sleep in the next day before breakfast. We had no need or desire to leave the property - it was a true vacation from life and a special atmosphere of chic luxury and indulgence. Yoga on the rooftop in the morning followed by coffee and breakfast poolside restored our energy and revived our senses. This will be our girlfriend weekend birthday tradition from now on!

We love this hotel so much. It's classic and beautiful. The rooftop is so peaceful and the rooms are super clean and well-stocked. Couldn't have been happier for our staycation.

Nice place but could do a lot more when it comes to customer service. I was out of the room by 1145 and they charged me for a late fee.!!! I travel all over the world and stayed at many hotels and this has never happened before. One of the girls at the front desk has major attitude problem too, the problem is these places perhap hire some actress wannabes instead of people with real customer service credentials, an issue not too rare in LA.

My friend Lisa aka DJ Twee, invited me to this amazing place. When I say amazing I don't say it lightly. This was an experience like no other. From the moment the luggage left my hands, the staff went above and beyond to make me feel at home. The food was fantastic. So fantastic that even the chips and dip at the bar are still on my mind. The ambiance throughout the entire Hotel have me wanting to make frequent visits.

This bar is beautiful. I came here one sunday for their Jazz experience and it's very casual and low key but a nice group of people to mix and mingle with . The dress code was classy and nice, and the drinks were amazing. The bartender could easily make anything you wanted as he was extremely skilled. We got some bad snacks and of course they were all amazing. I can't wait to return and try out some of the other things they have to offer . :)

We enjoyed our stay here very much. There is no reason to leave because it's beautiful and a little paradise unto itself. Artwork lines the hallways and eye candy abounds. The rooftop garden and pool area is so relaxing and spacious. It was pleasantly warm during our stay, and we took full advantage of the the gorgeous garden and cabanas. Kevin on the rooftop is amazing- great knowledge of food, spirits & coffee and so very helpful & fun! Hotel COVID-safe practices are on point. Perfect place for a staycation. Service is excellent. Rooms are spacious, clean and comfy. They use goose down pillows, and when we asked for more, they asked "How many"? They told us we could have 100 if we wanted! That's the kind of place this is. Need a little sun, TLC & everything you need all in one beautiful accessible location? This is it. Treat yourself.

Charming hotel located in W Hollywood, close to lots of places of interest and within walking distance to Sunset Strip. Took my husband here on his birthday weekend for a little staycation. I love planning overnight stays in nearby cities because it gives me the opportunity to see that city in a different perspective. We reserved a poolbed and I highly recommend that if the weather permits! Check in time is at 4 but our room wasn't ready until 4:30. We had a junior suite, #312 and it was a very lovely room! Bathroom looks like it was renovated at some point but the carpet could definitely use a refresh. Bed was nice and firm and my husband and I definitely appreciated that. Lots of fun and quirky amenities in the room! We ordered room service and the food was amazing. Seriously. I was very impressed with the food served at this hotel. Staff are all very friendly and accommodating. We loved our stay. Walking to get coffee in the morning- it was a different experience to see the city so quiet; I've always gone in the evenings when there's definitely more hustle and bustle. Highly recommend this hotel if you are looking for a place to stay in this area. Please note they only have valet parking which is $54 a night.

4.5 stars. I stayed here in early April, just a few weeks into quarantine. Being someone who loves to go out and travel, I was starting to feel restless in my home so I started looking for a way to "get away" while still following the rules. The PE solved that for me. Given the circumstances, they had such a good deal during my stay. They let me check in super early, which allowed me to work from my laptop in peace and quiet (vs. from my home, where there were other people and dogs). They also threw in free parking and a bottle of wine. What sealed the deal for me was being able to go to the rooftop and have a drink with my friend. Usually packed, the rooftop that night was all to ourselves, and we were able to have bites and drinks in such a pretty setting, all while social distancing (I mean, literally, no one else was there). Staff was also very friendly and room was spacious.

thie rooftop pool is cute and vibey with a great view, where you definitely would want to spend hours hanging out. except the food is terrible. i ordered the fried chicken sandwich and it was truly inedible. i could not finish it. it had zero taste. give me a popeyes sandwich any day over this. it was a $28 sandwich with tip. my friend ordered salmon and said it was also inedible. only the fries were good.

European stunning experience in Los Angeles! From the libations to the food, atmosphere, and chic crowd..10/10. I always bring my guests here and talk so highly of this establishment. The Toledo show on fridays are always a highlight to my week and the rooftop deck from service to views is exceptional. JUST LOVE IT!

We had an incredible stay at Petit! From the moment we checked in, we were treated so nicely. Not only is this place super cool with a rooftop pool, music, and food that is unparalleled anywhere but it's also very comfortable.... Cozy and comfy beds and all the amenities one could ask for. Thank you Petit! We will be back.

Long time coming, but thought time to share. We were burglarized while getting drinks there. Specifically, we left our car with the valet and afterwards cash, sunglasses, driving gloves, car cleaning supplies, etc, were gone from the dash, central console, and trunk. This happened on Thanksgiving Day. So a super great feeling, you can imagine. I contacted the hotel management and they told me they had video of the car from it being parked to being given back and nothing could have been stolen. They didn't share the video but said they would to the WeHo police department. Like the police department is going to care about petty crime these days with how bad violent crime has become in the city... It doesn't make sense that nothing could have been stolen because... all those items were in the car before we parked with the valet. We lock the car otherwise when it's in our possession at home. Only time anyone had a key of this car other than us that day was, ya guessed it, the hotel valet. I don't know what's going on over there. It seemed like management was trying to be helpful and then all of a sudden denied it could have been their fault at all. I can only assume it's some racket some people have on staff that they're aware of and don't want to be liable for. That's West Hollywood for you, folks.

As I travel very frequently and love to try different Hotels this place is the most beautiful cute character Charming Boutique Hotel with a French euro style. When I arrived I was unfortunately given a horrible room, the room had a funky smell and it was extremely dark, small and depressing as I went to open the window there was a huge wall and a bush as my view, lol. When I called the front desk the phone in my room was not working, I had to call from my cell phone in order to speak to someone about a room modification. However when I spoke to Thomas I informed him of my displeasure of the room and was upgraded for a reasonable fee to a beautiful large Suite on the 3rd floor with a gorgeous fireplace a huge couch and a balcony with lovely Hollywood Hills views, at that moment I felt they had redeemed themselves. You will also find premade cocktails, special spirit kits for a very reasonable price, if I would have been travelling with company I am sure I would have taken advantage of their premade kits. The pool area was my favorite as it is open day & night, the pool has a plethora of sitting areas near the pool to lounge, huge cabanas, and an enchanting fireplace with lots of beautiful lighting, heating lamps and cozy blankets for when the evening emanates. It was extremely close to all the bars in WeHo so it's location it's perfect for those who want to take a quick stroll to the bars. The few nights I stayed here there was really no need to leave, the food was delicious, by far better than the remaining restaurants in WeHo, the people were all so attractive and the music was exceptionally great. The valet staff were all soooo nice as well as the staff inside the Hotel. Even after the misfortune of the first room I was given when I checked in, I would still give 5 stars to this Gorgeous Boutique Hotel.

The hotel is just something special. If you're looking for the fanciest most modern room then no, but if you know ..U KNOW. The people that hang out here are people you meet and stay friends forever . It brings connections . The food is amazing . We'll never stay elsewhere in LA again.

Rooms had a cute ambiance, and the pool has a fantastic view. The issue is that the pool is completely catered to a "members only" club. At check-in, we were given all the information needed for our stay, yet conveniently were not told that we needed to make a reservation at the rooftop pool. We went up to the pool and sat on one of the empty beds until an employee came to tell us that they were reserved and we had to leave. No reserved sign/paper, no host at the front to ask if we had a reservation. How on earth would a guest at the hotel know this when it seems the hotel intentionally leaves that out? If you get a reservation then the rooftop pool makes the stay worth it, but not very fun to worry about that after planning an entire trip and reserving a hotel room. Also, drinks at the pool took over 20 minutes to be served, which is pathetic considering the prices.

Note this review is strictly for the rooftop and not for the hotel. Cool rooftop, great scene/ambience, decent food, slightly overpriced: Petit Ermitage in a nutshell. I have a friend who is a member of the rooftop, which functions basically like SoHo house except this is the only location and it's definitely more bohemian. The space is amazing. It has a butterfly/hummingbird garden on the roof with kumquat trees (the fruit of which is used in cocktails when ripe), a pool, lots of cabanas, and verdant foliage. The pool isn't huge but the area around it is spacious, so there's a lot of room to lounge. When the sun goes down there are ample heat lamps and blankets to stay warm. The design is awesome and has a very bohemian/middle eastern vibe. Cocktail bar on the inside is great. Bartender (when I went at least) was right on the nose with what we wanted. I ordered a drink off the menu but my friends just described the basic drink they wanted and he made something perfect. Food is solid. The burger is phenomenal - cooked perfectly with plentiful fries. The breakfast is just okay, in my opinion. Everything is just a LITTLE too pricey, and that's even with my NYC standards. All in all, great space to hang out if you can get in.

From the moment you discover this hidden treasure tucked into the area between Sunset and Santa Monica blvd in We Ho, it feels like you stepped back in time. The art is amazing, the place is so cute and quaint. The valet is AMAZING!! I wish the rest of the hotel staff and experience would have been as good. The food is ok, they have candles on the lounge area that sit on the back of the bed/lounge areas. My friend leaned back and her hair caught fire..no one in the bar area acted like it was even a big deal. I felt that was very negligent. The quality of the service was average - food not bad, not great. The experience was ok - not enough to get more stars.

Really wanted to love this place. The aesthetic is rather cool from the outside, and the vintage rooms and decor make for an excellent experience. I stayed 3 days and was extremely disappointed with the service. The staff is nowhere near warm or welcoming (including valet). I felt uncomfortable the entire time. It's unfortunate because this is the type of hotel I'd revisit with girlfriends. I must say the guys on the rooftop that brought blankets out for sunset were rather nice. Everyone else needs a refresher course in customer service.

If you are considering this hotel, think twice. There's a front desk clerk, Ajay who thinks he owns the hotel. Very unprofessional, unpleasant and when I told him about his attitude, he said. "Whatever"

Great getaway. Awesome location, always enjoy the stay at Petite. Pros: location, staff, ambiance and the upbeat vibe of this trendy Weho mainstay. Don't miss out a chance to stay here and get some sun on the roof and have a brunch in nice outdoor seating area. Love the crispy rice brunch special. The roof is fun as always day and night. Staff is extremely accommodating and Betty made sure my guests and I had a great stay. We had 3 rooms and everyone enjoyed their visit. Cons: nothing worth noting. Novelty: don't miss out visiting and booking a stay at this A+++ boutique hip hotel!

You'll never want to leave this beautiful rooftop as it feels like you've been momentarily transported outside of LA to some whimsical spot in the French Riviera. Daily yoga on the fire deck, dips in the saltwater pool, and breakfast in the garden are just a few of my favorite things. Simone took excellent care of us poolside and we loved the insightful tarot readings by Mischel! A must stay in Weho!

This elegant old world hotel hidden off of Santa Monica Blvd and Cynthia in West Hollywood is a gem. Upon entering the lobby your eyes find fabulous art like a museum in Paris. The deck with salt water pool and outdoor dining is a feast for eyes with beautiful tile and great views of the Hollywood hills. The piano bar and interiors are spectacular and so is George who tickles the ivories and has voice you could listen to all night long. He is versed in all manner of music and lyrics and will try and take guest's selections. The drinks, food and desserts are sumptuous (like George). When in Los Angeles for an evening out drop in to say hello to George and say Lenore sent you. ENJOY.

A last minute one-night booking and I would certainly stay here again -it's a small place and we did not take advantage of the pool, or even go up to the rooftop (it was cold and rainy when we checked in) but the room itself was nicely outfitted and the front desk people were helpful and kind. It was an easy walk to lots of restaurants/stores which I'd imagine would also be great had we been staying here longer. Also - amazing water pressure in the shower which is always such a relief, right?

The manager at the restaurant on the roof is the worst. Nader or Nadir. Lost my order 2 1/2 hours later I was confused why artichoke was taking so long and he came over said they weren't doing any food and the kitchen was doing a deep clean, offered ZERO SOLUTIONS ZERO REMEDY for their fault in bringing 4 other dishes for my friends and never only the service team said they were taking the final order before kitchen closed. The server who was already cut and off duty overheard me talking to the manager and offered a solution. I'm shocked their manager is running a team that offers customers zero solutions when the server who was off duty said he would check with hotel kitchen what they could still offer me with my diary allergy. Please someone train Nadir or Nader on how to offer solutions to the customer instead of being like we fucked not much i can do I'm sorry I wish I could help‍‍ Thank you for the off duty server who saved the managers ass. Side note my family owns and runs restaurants, had been restauranteur of the year so the service by the manager is wild. Please someone train him. On the other end George my server SAVED THE DAY!!!!!!!! Be brought me a whole fruit plate and a meat board from the hotel. He's amazing he knows solutions and the servers and bussers are the lifetline of customer service. The management could take lessons. The manager gets a level 1 star. George gets a 7 star review.

This place is great ! If your a celebrity and just want some privacy they respect that you actually have to a member here Staff is great so celebrities hit this place up ! They don't allow None members here only elite guests

I had a miserable time at Petit Ermitage. Don't let the rooftop view fool you, that's all the hotel has going for it. Take a closer look at the building - it's just a cheap, old apartment building covered in stucco and made to look vintage. The rooms are dark and dusty and contain old appliances. The AC is a wall unit that barely functions and there are hardly any outlets to charge devices. The service is also atrocious. When you're on the rooftop, you have to flag down servers several times to place a drink order, and on many occasions we had to order twice because our server forgot to put our order in the computer. They also charges us for items we never received. The worst part is that the hotel rooftop is open 24/7, which means there's noise at all hours of the night. Our room 219 was right next to the staircase and we were regularly awake from 2:30am-4:30am dealing with loud guests, furniture moving, and staff running up and down the stairs, shaking our headboard. The noise would resume at 7am and persisted throughout the day into the late hours of the morning. I tried everything I could to get a fair resolution but Troy on management would only send a bottle of wine and comp food and beverage charges. We had to cancel our stay halfway through and book another hotel just to get a good night's sleep. This caused us to pay significantly more in last minute room rates. In response to asking for a better resolution, the front desk manager Tess said, "well not every guest has your experience." Needless to say, we won't be going back to the Petit Ermitage again. Our stay was nothing short of a disaster.

Poor greedy management , they will charge you $400 and more if you are sick and ask to cancel it, they will desperately take your money without staying there neither giving you any type of services! worst they won't give you even a credit for the future ,Greedy, desperate, inhuman managements towards faithful customers. Planning to sue your nasty behavior!

Petit Ermitage is completely unpredictable in the most marvelous way! The nuances of this forever expanding establishment challenges my eye to notice what subtle details I missed from my last visit or what is new or has changed. A safe and well staffed rooftop arena has been a place for me to create, to celebrate, and to meet some of the most wonderful new faces that have become best friends and even family. It simply feels like home. My favorite thing about this hotel is not knowing what new experience I'll surrender to.

This hotel is so in need of an upgrade (to the rooms.. and some of the staffs attitude!). Brandon the server was so annoying and in our face and thought he was being funny with his smart ass comments. Don't server know they are there to help the night along and not try to be mr cool or funny. Ugh. As for the hotel, like many other people say.. the rooftop is the ONLY draw here.. the food is 6/10 if you're lucky. The fries were cold, the fish we had wasn't fresh and the burger was nasty. Too much attitude and not enough substance or quality here. We will be giving this place a break

I was looking for rooftop dining and drinking to celebrate wifeys pre birthday and wanted somewhere we haven't been. Found this little boutique hotel with rooftop restaurant and pool but you can only eat and party here if you are a staying guest or invited by a member. Membership is only available by invite or...... I can't say, I've been sworn to secrecy! Lol. No seriously! Restaurant service was GREAT! This place is not cheap and expect to be charged for everything, including water. We were a party of 7 and everyone enjoyed their food, the service and view. They have cabanas that you can sit in for more privacy but we opted for open view. If I can make a suggestion I would suggest the Chilean bass that my wife ordered. It was bomb.com. After dinner we enjoyed drinks at the heated salt water pool area that has many lounge areas and fire place, great views and is actually a hummingbird sanctuary. The pool area is a European pool which means it is topless. No kids allowed after 11 am. We enjoyed live music inside with intimate seating for about 40 people by LKYM THE BAND. They were actually pretty damned good. I reserved a suite for the wifey and I. My wife absolutely loved the room and all the extras like champagne bottle on ice and free slippers to keep. The tool is kind of old world looking but very chic. Beds are super comfortable and there is a gas fireplace in room that makes it that much more romantic. There is a fully stocked bar. This bar was more stocked than you normally find in other hotels. There is intimate packages with vibrators, lube etc. There is also a itsy bitsy bikini you can purchase in case you forgot yours and want to partake in the European pool. I would totally recommend this hotel but will tell you that this is not they most ideal place to bring or stay with your kids. This is more for the adults fun time. We will most def be back for our adult shenanigans.

As a mgmt consultant, I've stayed in a variety of boutique style hotels, but Petit Ermitage has got to be one of my faves. Loved everything about the hotel, from its rooftop, pool, food/libations, to its room. The room ambiance is quite provocative and eccentric, while the rooftop is moreso boho chic. Tops are optional at the pool. Their suites have a charming balcony and fireplace, and little touches like coffee table books and nonconformist paintings. Breakfast in the hotel's private rooftop hummingbird garden is an absolute must. Overall very lovely.