Claudia T.
Yelp
(This is a cumulative review of 2+ years going here)
I am a law student at UC Law SF and this place is close, reliable, consistent, and affordable.
DRINKS:
I have never had a phillz pastry so I can only talk about the drinks. I used to be SBs girlie and after having Phillz I realized that what I was drinking before was pure sugar. I've tried all their seasonal items but my favorite was the date coffee w/ creamy oat. Omg, so good. My usual orders are oatmeal cookie drip w/ sweet stevia w/ light cream, a mint mojito w/o sugar w/ creamy oat, an iced rose w/ medium stevia w/ cream oat milk and xtra rose. Super good. I will say I have always enjoyed their drinks EXCEPT for the smokey blends. However, my friends that smoke really like those drips.
SERVICE:
I have always had good service. They say welcome, they know me by name because of how often I go. I will say I formed good bonds with Willie and Ashley. They are very social and are consistent with my drinks. I also enjoy that they give a small discount for taking your own cup. Of course, if you sip and need adjustments or don't like it they will remake it. There is a big IF though. If you take it and don't sip and call later or ask to have it remade after leaving they will be a little resistant about remaking it. So, sip and tell.
AMBAINCE:
Love it. Plenty of seating and outlets. There is a bathroom (have not gone in it myself) and WiFi. It is very clean. It can get loud so the few times I have studied there I just put my headphones on. I also super enjoy that the furniture is not uniform there are random chairs and tables, there's couches, a bench. The decoration is 10/10 it is obviously LGBQT+ friendly, the staff does not tolerate rude customers (and they should not have to), and they have little plants and drawings. Love it.
SPECIAL AND UNIQUE PART OF THIS SPECIFIC PHILLZ LOCATION:
The Civic Center and Tenderloin area are filled with displaced people. And, displaced people deserve a hot drink because it gets so cold here. So, you can pay I think $5 and this buys a person in need a coffee. There was this once when I did not realize my debit card was not working and I ordered this large specialty drink and my card declined! They gave it to me for free (mind you, they knew me) and I felt so appreciated. So, the next time I did a bulk donation of $50 and when I get my paycheck and go to this Phillz I donate $5. So, I do like $10 each month. Not much but it feels nice. It gets so cold in SF and it rains so often.