Huyen N.
Yelp
A new, spacious restaurant in Point Loma. We waited a week after their grand opening to try it, and unfortunately, this establishment was an extreme disappointment.
It wasn't too busy when we visited for lunch. There were plenty of employees, yet, the service still wasn't up-to-par. I understand that it's new but employees should know what's on the menu and what's being served. When we placed our order, we had the server confirm what was asked. And, the order still arrived at the table wrong. When the food runner delivered our order, he didn't know what he was delivering. He wasn't confident on what he was placing on the table and stood there with gloved hands on his hips and shrugged shoulders.
So, that basically caused 3/4 of our table to eat the wrong meal. By the time we each took our first bites, we realized the bowls were all mixed up. There's a few different pho options, and everyone at the table chose the "create your pho" option, including a choice of fresh or regular noodles. So if you're opting for that, you may want to actually toss/mix the bowl to confirm that it's your bowl before eating.
We also had a broken rice with chicken plate that we asked to make sure no pork was included. Once again, the server confirmed no pork and what happened? The plate had fried pork bits with scallion on top of the rice. So, for the ones who cannot eat pork, please triple check. There's also not many choices for a vegetarian either. So, heads up.
The pho broth is on the sweeter side. Nothing wrong with a sweet pho because some regions are like so but the flavor wasn't that great. It was underwhelming. The only good thing about it was the noodles option, that's it. As for the rice plate, the chicken was flavorful and grilled nicely. It came with a side of pickled vegetables that were barely pickled. Would it leave you craving more? Absolutely not.
Drinks came after the food order. Homemade fruit teas served in a bottle that wasn't chilled. Togo ice cup was requested and delivered without a lid. Peach tea, fresh lemonade, and salty preserved plum with club soda drinks all not in our favor. Overall, a waste of money. There's definitely better pho places in the area.