Tahat H.
Google
I’m giving this place another shot.
They recently responded to a post on a separate page, where I called out price increases. They publicly stated their “small pho” is only $11.50 now. This was 4 months ago. They lied, because they don’t even have a small lean beef pho on their menu anymore. Their cheapest pho is the “no meat” which is over $14 after tax. Unfortunately, it is already not going well. The woman who I asked for a menu, was immediately rude. Speaking to me like I am incompetent. She refused to give me a menu to check out without being seated first. (To me, this is very rude)
They no longer have different sizes for their pho. In the past, you could choose, small or large, with about a $2 difference between each. Given how busy this place constantly is, I don’t think there’s any excuse for a $4 increase in prices. No matter what, you have to pay the higher end of prices now. Which is $15 for a bowl that you would more than likely find for $12-13 at other places. As I’m sitting here, writing my review, they are continuously giving better service to other people. The inflection in the servers voice is different given who she is serving. Anyway, I am going to try this $18 (after tax and tip) bowl of pho, that last time I ate a year and a half ago, was only $14.50 (after tax and tip)
As I’m sitting here, a customer walked out. Refusing to pay. Wrong for sure, but I think, a symptom of a larger issue. They got the person next to myself’s order wrong apparently as well.
To the food: My Laotian step mother’s family recipe is my baseline for how good the pho usually is. Pho Mai’s pho is awesome, which is why I do not give them a 2 star for the extreme changes to prices. I respect the hustle, but I don’t respect greed. You are the only pho restaurant in dinkytown, be fair!
Don’t air your dirty laundry and walk around telling customers about people robbing you, when you are doing the same.
I am not writing this to shame them. I grew up watching pho prices around the city go from $8-10 a bowl to $15-20 a bowl over the course of 15 years. This is a consistent issue. We need to do better.
If you have flush cash; I suggest coming through. If you are on a budget. I’m hesitant to suggest it. Especially given you will be spending a few dollars on parking already before walking in.
P.S. I use a full cup of chili oil in my pho. More spices = more healing. Thank you for the meal! My interaction on the way out was much more pleasant than on my way in.