Avalon M.
Google
Today I had a terrible experience. I have been going here for over 10 years, it is one of my absolute favorite local restaurants. I came to have a lunch date on valentines day. We ordered two hot milk coffees and a fried pastry thing to start, and then separately ordered one entree and one side each. They delivered the fried pastry and said the coffee wasnt ready. They delivered the coffee ten to fifteen minutes later, way too late to be properly enjoyed with the pastry. less than five minutes after that they delivered only my entree and my date's side. About ten minutes after that, they finally delivered the rest of our food and blamed it on the chef. We were pretty clear when we ordered that we wanted the pastry and coffee together first, and then all our food at the same time. The pacing of the delivery of our meal was entirely unorthodox and ruined the experience, putting me in a very bad mood. There were barely any other customers there to take care of, it was not busy. This is all not to mention that there were a lot of grounds in my coffee, and when I brought it to their attention they tried to insist that is how it is supposed to be without looking at it. They did replace the coffee, and the new one was significantly better. The food was delicious as always, thats why I came, but I don't think I will return for a while because the experience I had negatively affected my holiday. They also have taken down many of the unique decorations over the years and "modernized", which is a shame.