Aca I.
Yelp
NO stars whatsoever!!! BAD, BAD news!
I CANNOT get over the disrespectfulness that I just experienced this evening.
I called this place, and told the boy who answered that I would like to have dinner at an outside table, and that I would probably like to order pizza, and I would have liked a Caesar salad as well.
He told me that there would be a long wait, and that there were 50 pizzas ahead of mine and that I should order ahead, and to go ahead and order it. I told him that I would have walked forty five minutes to get there, was almost there, and that I would sit at the table as soon as I arrived. When I arrived, he repeated and repeated in a loud voice that it would take an hour and a half, and that there were a lot of orders ahead of mine. I arrived at 6PM.
He never said that I should order from a waiter, or be seated by a hostess.
So, I waited and waited at the table, a party of ten and a party of four came and sat down and I watched them get their food.
I asked the waiter for a drink, and said that I would like to order a Caesar salad from him, because the first guy where I placed the pizza order didn't ask me whether I wanted one. He also didn't ask whether I wanted an appetizer or a salad, which I did.
The waiter bought the drink, but not the salad, and disappeared!
I sat longer and longer and longer, and then. a Hostess came up to me and very meanly announced to me that they would need the table for people who are eating in! She was so very nasty, demanding to know how I ordered my food, and who gave me the drink! The party of ten right next to me we're eating their pizzas! I had to insist that I be allowed to be served and eat my dinner as I had planned. Why in the world would I walk forty five minutes to carry a pizza back???
Do NOT EVER go to this place, as I certainly will NOT!!! The hostess said to me, next time you come, you need to do things the way WE like to do them. Funny, the person who answers the phone doesn't even know how that is...
At quarter to 9, I asked the hostess about when I would get the food, , and said that I was really upset about this experience, very hungry, and should I just leave?
She said that she was sorry, and didn't know about the situation going on...
She said the pizza would be ready in 15 minutes, so I waited some more, but it was closer to thirty.
By then it was dark and cold, and there was no one else sitting outside.
I thought for certain they would apologize, and finally just give me the pizza, so I called a cab to drive me back.
The cab arrived, in 20 minutes, but the pizza had still not been brought to the table, so I went inside, and asked if it was ready yet, and told the rude guy that I had a cab waiting. I said surely after this fiasco you wouldn't expect me to pay for it.
He said, of course we would, you just took up our table for 3 1/2 hours!
Then, he wouldn't let me pay for the pizza, or let me take it! He said we don't want your business, I don't care if you write a review, and don't come back here, or I'll call the police!
The hostess then came back and said, we served a lot of food to people tonight, but not to you!
This is certainly an alternate universe at Pi pizza, one you don't want to be a part of, and to think, I had been giving them business since they first opened, roughly 20 years ago. The inexperienced rude kids that they have there now, are VERY bad for business.