Gina C.
Yelp
It takes a lot for me to leave a negative review (just check my Yelp history), but I was very disappointed in the food and service on 7/20/24. It was a Saturday, so we tried to make a reservation, but all that was available (using the online platform) was for 8:15 p.m. I scheduled it, but my friend and I decided we'd go in person and see if we could get a table earlier, and arrived at 6:00 p.m. There were at least 3 empty seats at the bar, and two high-top tables behind the hostess station that seated 4 each, and almost ALL the tables were empty. We were greeted by a young man who said he couldn't seat us as they were booked with large parties, but he'd get the hostess . The hostess said she couldn't seat us for that same reason, but she'd check with someone else, and brought over a third person. She and he discussed amongst themselves and then told us we could "wait" at the high-top tables and order a drink for now, that was it. My friend and I agreed. After 20 minutes or so (we had been served our crémant ) we were approached again by the bartender who asked if we wanted to order. We said yes, if we could, but had been told we were to "wait". He went and "checked with someone", came back, and said we could order. Great! We were famished and had been about to gulp our $18 bubbly just to run to Del Taco.
We both ordered the exact same meal, the steak cooked same way, which came cooked properly, but with no sauce, just salt. The potatoes were underdone (at least mine were; I was so annoyed I didn't say anything to my friend or ask her how hers was), and the salad was just a pile of arugula with oil, vinegar and salt.
This was in no way a $55 meal.
The bartender who served us gave us good service. That's it. Will I go back?
I will have to think long and hard about it.
Oh, and while people did come in for their reservations, there absolutely was room for us to have been served, either at a table, or at the bar itself, instead of the narrow high-top table that WASN'T EVEN WIDE ENOUGH TO HOLD OUR DINNER PLATES PROPERLY-- they hung over the edge.
Booooo to Pico!!!!