Hannah Y.
Yelp
Having been July 4th, I feel like I already expected things to be chaotic. But I felt like my party and I were disrespected multiple times throughout our experience dining here, and was honestly disappointed with the staff and the way things were handled.
We had a table of 6 ready, waited in line to talk to the host since he was busy. They seated another party of 6 instead of us and removed us from the waitlist (likely because we weren't able to check in the host in time since we were waiting in line). The host then told us that we didn't have to wait in line to talk to him since our table was ready. But when trying to talk to him earlier, he told us to wait as he was attending other parties. Another staff member also made a joking comment "she almost took your table!" to the other party that was seated, but I believe it was our table to begin with. Afterwards, the host arranged us with the next available table and assured me that it was almost ready since the current party was paying their bill. 15 minutes later I had followed up with the host, and there was a table already available immediately. Honestly, it looked like the table had been ready for a while, but they didn't seat us until I asked.
The restaurant did have nice ambiance and a view of the pier, so we tried resetting our mindset to enjoy the experience despite not being seated at our expected time. The server, Luka, was initially friendly, but his tone changed and I felt he seemed annoyed with us when we had denied his suggestions for any upgrades or add-ons. We were unsure and couldn't make up what he said at one point when he said "crab meat", I understand that we asked to repeat several times, but he had responded with "CRAAAAAB MEAT" loudly.
When it was time to pay the bill I had asked a server for our check, and we didn't receive it until about 20 minutes later. Luka returned with the check and asked how the service was, and I didn't feel comfortable answering so directly, so I gave him my form of payment and said "here you go". He then proceeded to ask louder how the service was. I felt really pressured in the moment so I said "good" just so he could leave, and I wish I hadn't. He returned with the tablet to pay. I honestly wanted to leave a lower tip since my party and I were disappointed with the service, but the entire time he was hovering directly over me and watching my every move as I was selecting the tip options. It made me really uncomfortable and again, I felt pressured and gave a much higher tip than I would have liked to.
The food was pretty good, and everything came out pretty fast, which was great. But I'm just really disappointed with the service we received. I love to eat with great vibes and great company, but unfortunately I just didn't get any good vibes from the staff that we interacted with during our experience. :(