Kyle C.
Yelp
I came into your shop the night before Valentine's day hoping to buy a special gift for a very special lady. I've been to Broad Cider a number of times and generally knew y'all were nearby, but walked the block once before I found the door. As I finally figured it out and approached your storefront, a rather rude badger-tempered woman cut me off in tow with her aberrant spawn. No worries, I thought, as I even held the second door for her and took a deep, calming breath.
As I entered your store, my heart skipped a beat when I saw the confections had been picked over and the stock was near bare. No fault of your own though, it's Valentine's day and this should have dawned on me earlier.
As I waited for the succubus ahead of me to go back and forth with your patient staff, I saw a fine 12-box assortment that would be perfect for my snooky-wookie-boo-boo. I had my order on the tip of my tongue and was all too eager to trade chocolate for cash and get a move on. But no. The troglodyte in front of me wanted more...more...more! With every passing second my dread grew more palpable as she proceeded to buy the last two remaining 12-piece boxes with absolutely no concern for common decency or concern for the poor customer behind her.
Her whole cherade at this point, I think, was noticed by your staff, who, while she proceeded to ooh and aww, took pity on me and asked for my order.
Knowing the answer well before I asked, I inquired if there were any 12-piece boxes left. Also knowingly, your staff responded saying that the last two boxes had been purchased by the customer ahead of me, who be it know, was still wrangling her beast of a child and fumbling around with God knows what instead of simply paying for her order and decending back into the firey pit in which she came.
Then unexpectedly, like a beacon of pure light and hope that burned through the fog of dispair and horror, your staff member offered to break up a 24-box assortment into the one thing, the only thing, that I had my heart set on. A 12-piece set. For me? Is this real life? Is there really a God in heaven looking down on me? I quickly concluded that this couldn't be the case because Donald Trump is still president, but I was incredibly touched by your staff's kindness and generosity and for a moment, I believed in world peace.
And there you have it. The woman in front of me never acknowledged my presence or her total disregard for common courtesy, but your staff made my night, my darling bae-bae-kitty-boo will be absolutely delighted with her scrumptious confections, and I'll always hold your shop in the highest regards for customer service. Thanks for making my night and kudos to your incredible team.