Alicia Severiano Perez
Google
I’m not going to comment on the food because that’s not my issue. I will say that this restaurant has the worst communication I have ever experienced and I myself have worked in the food industry. First, our pick up order was late by half and hour, which is fine, but then they mixed up our order, which they failed to communicate to us. So after US CALLING THEM, they told us they could make the food they forgot, which we asked for a couple minutes to figure out pick up. So after a few minutes, we called for about 20 minutes, where they failed to answer our calls and after two hours still haven’t returned our calls. I also wouldn’t have been as pissed, had they not charged an automatic pick-up $42 gratuity fee, without giving such service. Now I’m sitting with cold chicken and no ranch ($12 ranch)