Pinecrest Bakery - Sunset

Very Disappointed I arrived at Pinecrest Bakery on 57th Avenue at 6:20 AM, only to find the store being cleaned with a strong smell of bleach. Although your posted hours say you open at 6:00 AM, the situation was chaotic and unwelcoming. One employee initially told me to come in, but another completely ignored me. After waiting for three minutes, she finally asked her coworker, "Did you tell her to come in?" When the coworker confirmed she had, the second employee abruptly said, "No, we are closed." Frustrated, I decided to go to the 67th Avenue and Dixie location instead. The service there was excellent and on target. When I brought my husband his café con leche at the hospital and told him about the incident, he replied, “I don’t know why you would even go there. I’ve been there twice past 6:00 AM, closer to 6:30 AM, and they’re never ready.” A note to the manager: please consider updating your posted hours to avoid this unpleasant experience and train your employees on proper customer service.

Nice please, good coffee, disappointing food. Worst empanadas ever. I ordered ham and cheese, and spinach. The ham and cheese was just hollow dough with a roll of ham inside. The spinach looked better but tasted worse.

I am waiting in front of the register and these 2 ladies not once asked me if I needed help. They were chatting about a guy. The young man filling the fridge with items finally saw my face and asked it i have been helped. The lady with glasses and blondie ladies need more training with customer services. And no client need to hear their gossip while doing coffee. This is at 4ish on a Thursday. And to make it worse the philly steak and bread was burnt. NEVER AGAIN!!!!!!! Thanks for the waste of money.

Have gone recently 3 times and happy with the small but quick service. Today was very disappointing. As i got there i waited patiently to order my food too ladies walked in went in front and just got serviced to place there order when i voice i have been waiting the gentleman in the back making toast decides to assist the lady who cut in front. And in still not being able to order so i walked out! He clearly saw me walk in and patiently waiting to still decide to help the woman who came in way after me and cut in line! Never coming back! I don’t get why they decided to assist the two ladies after me!

i been to others this is the worst i ask two cuban sandwich as you see in the picture you need a magnifying glass to look for it service not good first and last going to this place

Nice bakery focusing on sweets! I enjoyed a m a good batido!

I work at the University of Miami so the bakery is relatively close and on my way to work. I have had the pleasure of not only grabbing my much needed coffee in the mornings, but being able to order breakfast as well lunch from this Pinecrest location. The girls as well as the manager are ALWAYS sweet and attentive. The food ALWAYS fresh and made with love. I'm someone who loves ordering wraps and they are always patient and kind enough to create any kind of wrap that I ask for. From the moment I walk in, I'm always greeted with warm smiles and a welcoming atmosphere. The staff always goes above and beyond to make sure my experience is nothing short of perfect. They're always attentive, friendly, and truly care about the needs of their customers, especially their regulars. Aside from the delicious pastelitos and comfort food, one of the best parts about this franchise is its family-oriented environment. The staff is small but close like a family and as such treat their customers as they would treat their own families. I highly recommend this location to anyone looking for great food, exceptional customer service, and a family-friendly atmosphere.

Amazing place. Make sure you arrive with time. The service is very friendly and the atmosphere is amazing.