Paul OLeary
Google
Went to Pinku for my second ever visit with kids on Saturday about 9:30am. Place is cute and we were the only customers. I was greeted by the worker and we ordered a half dozen donuts. We did have an issue in payment. I was asked prior if I was paying cash or card and I said cash. Then when rang up, it gave two separate bill amounts for cash or non-cash. I was told to pay the non-cash amount, and I questioned my screen, which wasn’t the same as her screen, which only showed the higher non-cash payment (she showed me). The worker told me she didn’t understand why there were two amounts, but for me to pay the higher amount. So I switched to my card payment and paid the higher amount and then was prompted for gratuity which I quickly declined. I ended up paying just over 17% tax/fees on the stated cost per half dozen. Whatever tech glitch happened here needs to be rectified for future payments for any customer.
My kids and I had the donuts at home and they were flavorful, but underwhelming and average at best. I could tell they weren’t super fresh as we had tried their donuts prior as well as many other donuts from other establishments for comparison.
I’d be hesitant on returning for the cost verse product quality.