MelodeeS
Google
I would rate this a 2.5, but the food was genuinely good and the venue undeniably gorgeous, but the overall experience left a lot to be desired even before we had arrived.
When I called ahead to ask about the dress code for teens, the receptionist was unnecessarily rude and condescending. She actually scoffed at the question like it was beneath her. Her tone and attitude made it clear she was trying to project exclusivity, but it was just pretentious and off-putting. We only kept the booking because we had a cousin visiting from abroad.
At the restaurant, there was a strong push to get us out quickly - likely due to the LO age and the club element. Food and drink came out fast (not a bad thing), but plates were cleared immediately, leaving no time to relax or enjoy the atmosphere.
Then, without any warning, the staff jumped onto the tables dancing and shouting - it was confusing, but it did add a touch of fun. What wasn’t fun was the surprise 'entertainment' charge added to our bill with no explanation until we questioned it. Given that we were being rushed out due to the age restriction, it's unacceptable to be charged for something we weren't told about, didn't ask for, and couldn't even stay to watch.
Pirana wants to position itself as a high-end, exclusive spot, but the snobbish attitude, rushed service, and unexpected charges make it feel more like a performance than a premium experience. It's not a place we'd hurry back to, plenty other great venues offer excellent food and atmosphere without the pretentiousness.