Tony M.
Yelp
Last evening, I had an appointment in the Sunset and afterward was considering crossing over to Sloat Boulevard and using a coupon at Arby's for a free value meal. Somewhere between my lusting for an Arby's Value Meal, I got a hankering for some pizza. I boarded the L Taraval and while traveling towards Thirty Sixth Avenue, I saw a sign that said pizza but, the exterior of the restaurant looked like a tavern. I allowed my curiosity to get the best of me so, I got off the LRV and decided to walk back and see what the 411 was about this place. As I approached the door, I noticed they had a menu posted with prices included, The prices seemed appealing and I saw that it was crowded so, I decided to go for it,
As soon as I walked in, I felt a sort of dinginess to the establishment but that was not what bothered me. It was so noisy as there was some sort of sports team having dinner. It was so noisy that even though I was underneath the television, I could hardly hear it nor could I hear myself talking to my other dinner guest. As soon as we came in the door, we noticed a couple empty tables by the flat screen television that was mounted above the last table. We were told to sit there and within two minutes, a menu was dropped at the table. A few minutes later, our order was taken and we were given our two sodas and this was at 6:45, After that interaction, we did not see our waitress until she literally "dropped" the pizza on the table and left which was 45 minutes later.
For forty five minutes we were not acknowledged or offered any water or a refill of any soda. Granted, she had a party of people but she was circulating the dining room and she took several minutes to relax so, this was no excuse.
The only time the waitress came by to ask if everything was alright was when she was picking up the bill from the table behind us. She saw our soda glasses were empty and she did not offer any more or even offer us water or more napkins which we could have used. I am a grown boy and I can ask for what I need but when I go out to a restaurant, I should not have to.
Then after sitting there for a bit, she dropped the check off at the table without asking if we needed anything else. Of course, as we were getting ready to go, the theatrics came on and she was so friendly... I know this game... the insincere sincerity will not cloud the fact that you offered no service and are now expecting a gratuity. In all honesty, she provided some of the worst service I had in a long time and I eat out frequently.
As far as the food, the pizza was actually quite good. The toppings were plentiful and the cheese was just enough. As far as the crust, it was crispy yet chewy. So, I would give the pizza cook 3 stars for a well made pizza. However, the wait service was extremely poor and neglectful.
Would I come back here again? In all honesty, if I saw this waitperson were not here, I may give it a try but would I go out of my way to go there just to go? I think not!