Chris M.
Yelp
Bottom line up front: good pizza, terrible service, smallish place
Made a reservation, which is typically easy. Pizza Lab uses some Google assistant deal so we kept having to check in to see if the reservation was confirmed. Caused us to be 10-min late as it was never clear that the system worked.
Parking is very limited and competes with their parent restaurant next door.
Inside is interesting, filled with murals and bar style seating around food prep areas. Very few actual tables. Very crammed and tough to walk around. On the loud side too.
Sat right away, wasn't terribly busy at 630 on a Saturday, but was probably 80% capacity when we left.
Tough seating. We had 3 small tables for a party of seven. Was plenty of room, but no one could navigate the tables. The servers seem to always be in each other's way or some other guest crossing paths. Rough layout
Drinks took 25-minutes. Two were not good, intended to be the same, but tasted nothing like the other, third drink was not enjoyed, last was a beer that the server spilled on the table... and then proceeded to try and top off.
Have never been in so we had a lot of questions. We led with hard ones like what type of olive was on a salad. Waiter said he didn't know but maybe Italians ones
Asked how big the pizza was and told 12" and they serve one.
Asked how the wings were and which the waiter recommended, and he replied is was just up to us to what we liked.
We were very pressed to order one pizza each, which was rather annoying. We ended up getting four for seven people and took 3/4 of one home.
Menu is somewhat limited, which I take no exception to. I strongly believe restaurants should do fewer things and do them well. The menu was uninteresting to us. None of the salads were particularly inventive or sounded like they had high quality ingredients. Apps were linked to a few things like wings and meatballs. And there were a few non-pizza entrees.
Pizzas came out quick. Tried cheese, pepperoni and a meaty one. All very good. We all really enjoyed the dough too.
Had better luck getter water in the desert. And served in tiny glasses to boot. After asking several times, including if they could just leave a pitcher with us, we were told there were only two pitchers for water in the whole restaurant and that the waiter "will be more present". He wasn't.
There was a plate of pizza toppings on the table with cheese, hot pepper, oil and seasoning. We asked for more than the tiny ramekin of cheese, and the waiter seemed to believe that one tablespoon of cheese should satisfy the table of seven.
Waiter forgot to charge for a drink, and after presenting the check he took it back and corrected it. Kinda odd.
Few desserts sounded good, but we were pretty annoyed with the service, and no manager ever presented, so we left to have dessert elsewhere.
Pizza cost average $~22 so is on the expensive side, but they were good. Too expensive for take out and there are plenty of much better established places for a complete meal. Service was abysmal.
It would be hard to want to go back. Three stars is a rounding error on the high side.
