Mary T.
Yelp
Made reservations for 10 ppl 2 weeks ago, for my 50th birthday dinner. Confirmed yesterday, on the phone for 9 possibly 8 at 6:45pm tonight. Now I've been there before, and loved it hence why I picked them and centrally located. One friend had a drink at the bar before the we all arrived on time. I assume the manager ( polka dot) shirt told me and that friend, she was going to take care of us. Great! Well we sat for almost 25 minutes before I got up and asked for service.
Mind you, prior to that my friend at the bar was told there was a mix up and another large party was coming in and they had to make quick adjustments. Umm ok, thought it was weird that she told her that but ok. So that party arrived and they quickly served them with everything and totally forgot about us. Finally we met our waitress Stephanie who was delightful but she was the only person working inside and a few table outside. She was working so hard, and the others literally made no effort or attempt to pay us any attention. They stood around at the front near the bar, or just chatting with themselves, while we needed refills, salt, straws, clean plates, and fresh water. One employee must have asked me 4 times if we needed the drink menus or if he could use for others.
The food although delicious, came out at different times, and it really wasn't relaxing because we needed to constantly try to get something or someone's attention.
It's only Monday so I sure hope the rest of the week goes better for patrons. Not sure if I'll be back definitely not for a party though. Too much work. I do have to thank Stephanie though.