Big M.
Google
This is my experience with Pizzava Reno Midtown. Night of 12/20/25 morning of 12/21/25 - I placed an order at 2:00am for delivery, person said about an hour. I received text saying driver was waiting for delivery numerous times, said pizza would be delivered at 3:27am Pizzava Closed at 3:00am 🤔💭 mmmm 4:00am Pizza 🍕 never arrived call store, no one answered. 3rd time I’ve had issues, time before last lost ninety dollars because door dash driver took my food. Took me a day to call Pizzava because I wasn’t well, they said they couldn’t give me a credit because I needed to call right a way. This time I called right a way store closed at 3:00am no one answered. I called my bank next to dispute the charge, screw me once not twice. 4:07am received text saying my pizza as well as rest of order was stolen. Ha Ha Ha joke is on you pizzava. I disputed the charge with my bank. You not only lost $50. But you lost a regular customer that spends a lot of money every month because I’m disabled and can’t get to grocery store so I order a lot of pizza. Update: from last night I called to talk to manager at Pizzava talked to kid refused to give info said he would get manager, manager working at 4:50pm night shift of 12/21/25 refused to come to phone to talk about incident or tell me what happened to order. Obviously these people don’t like to resolve issues the right way, very shady business practices, very shady people. I will not be doing anymore business with. I advise you to do the same unless you want to pay for something you never got. Update: Called back 3rd time to see if I can find employee that was working last night it was Tory, very nice young girl, she confirmed order was stolen by door dash driver that they called to pick up order because they didn’t have a regular delivery driver. I have approximately $22.OO on my card till money goes back into my account so I asked in good faith if she could comp me an order since I haven’t eaten all day and since it was not my fault, she said no. I called back 5 minutes later to see if I could purchase small order just to bring my blood sugar up for few days till money was back in my account, I am a regular customer and order a lot but again by the time they add tax, delivery charge and even with military discount, I didn’t have enough. I guess I’ll just starve till money goes back into my account, 3 to 5 possibly 7 days, no way to treat a regular customer with diabetes and cancer caused by military service. Not veteran or military friendly business I guess. I just needed a few pieces of pie at $5.99 a slice 3,4,5 slices to keep blood sugar up, but even 3 slices with tax and delivery is $25.00. No compassion for the disabled. Next week I get my check and I’ll go back to ordering $150. to $200. A week but not from here.