ma
Google
We were seated and waited quite a while just to get water—no one brought us menus. Looking around, it became obvious: only one server was managing nearly half the patio, and several tables were waiting without service. After 20 minutes, we had to go find our waitress ourselves. We let her know we were regulars and didn’t need menus, and we placed our order right away—waiting any longer, especially with a young child, simply wasn’t an option.
Then… nothing. Over an hour passed—1 hour and 15 minutes—for pizza. No one checked in, no one communicated delays, and staff avoided eye contact. It wasn’t until we finally flagged someone down to ask how much longer that we received an apology—but no explanation, no gesture, not even a simple acknowledgment of the wait until that moment.
It was clear what was going on: only two servers for the entire patio, one hostess not helping with service, and a nonstop stream of Uber and takeout orders being prioritized over diners on-site. This was a serious failure in management judgment. They should have paused delivery orders or reduced patio capacity. Some guests actually left without even receiving water.
Unfortunately, we won’t be returning to this location.