Adyceum M.
Yelp
The only good news, our Drinks were made correctly; The bad news, our customer experience was not great.
Someone, who just walked in, not in any sort of uniform, didn't introduce themselves, told us to leave under the premise of, "health concerns." They were rude, and conveyed a perturbed tone. My partner and I were holding -- in our hands -- our brand new baby puppies, while waiting for our to go order, 2 beverages and a pastry to be prepared. When I explained this to the hound woman, she told us to wait outside and someone would bring us our order.
While this exchange was happening, there was another customer who came in, with a full sized springer spaniel, on a leash. This customer was allowed to not only place an order for her self, but also a whip cream cup for her dog. Moreover, this woman who I can only assume worked for the cafe, allowed this other customer to wait inside the cafe for the complete order and did not request that she and her dog wait outside.
This blatant act of discrimination needed to be noted. Why were myself and my partner -- two gay men-- who were respectfully holding our quite, and behaved 8 and 10 week old puppies asked to leave and wait for our order outside?
All the while the next customer was able to let their -- also well behaved -- full grown dog run around within the limits of its leash, and wait inside the cafe for her order...
First, all customers should be treated equally! Second, as a former Cafe Manager, I can tell you we posed no health concern, and I have asked the health inspector. Third, the customer service was terribly unprofessional. There is a certain decorum a manager or employee should operate within.