Plano Tortilla Factory Restaurant & Bar

I don’t know how they get a 4.7 rating unless it’s from the previous owners. The service was basically non existent. We asked to be moved because we were sat right next to another family which was basically at their table. I understand it’s a small place but there were other tables open. The waiter acted like he was put out when we asked to move. The food was highly over priced and was below sub par. The salsa was tasteless and literally a water texture. I ordered a $15 taco salad and they added $4 for chicken fajita. You would think a $19 salad would be bubbling over full but it barely had any lettuce or chicken. It was mainly sour cream and guacamole. I had to ask 3 times for my son’s tortillas. $60 For 2 salads, rice, beans, a cup of queso and 3 tortillas. They seem to want to only wait the tables with alcohol. My mother called to complain and the owner didn’t care and told her to not come back and didn’t want our business. Then hung up. I will be surprised if there folks keep this place open long with this kind of attitude.

This place is amazing if you are looking for authentic and favorable Mexican food. Got one of each of the street tacos. They make the tortillas in house! Coming back next week! Highly recommend.

I was so excited to try this place since hearing they had reopened and let me tell you, it did not disappoint. The owner and the staff were a delight, the food and cocktails were absolutely amazing.! ❤️

This place is fantastic. Great energy, staff really friendly and accommodating. Inside looks amazing and new. Love the the restroom sink. Great touch. The food was superb. They give you a complementary chips and salsa while you’re waiting. I ordered 3 tacos Al pastor, carnitas, and brisket. Favorite was carnitas 🔥 The fries they made were good too! Crispy and flavorful. Great finger food. Surprising I really like the Tamales. The pork was amazing with rice and beans. Highly recommend asking for home green salsa and pour it over or dip with the tamales. Hands down great experience. Thank you again will be coming be coming back.

Love this little place. Great Queso both the plain and with meat. Mexican is all about chips and salsa and a great Margarita. They do all of this fantastic. Please try this place. Not pretty from the outside, but inside is super cute.

So glad this place reopened. A true treasure in Plano and the remodel is amazing. Don’t waste time on chain restaurants go where everything is made from scratch with love and family tradition

Having been raised 30 minutes from the Mexico border, finding good Tex-Mex in North Texas has always been tough. This place finally gave me some comfort. The flavors weren’t exactly like the South Texas restaurants I remember, but the way they used their ingredients reminded me of coming home from school to my mom’s enchiladas. Something I haven’t experienced in over 20 years.

⭐️⭐️⭐️⭐️⭐️ We were part of a large group and were blown away by how smoothly everything went. The staff handled our party with such warmth and efficiency—service was absolutely wonderful. The food was excellent across the board, fresh and full of flavor. The restaurant itself is very clean, with a great atmosphere and inviting ambiance that made it easy to relax and enjoy our time together. Highly recommend Plano Tortilla Factory for both small meals and big gatherings—you won’t be disappointed!

Thank you to the person who recommended Plano Tortilla Factory Restaurant and Bar! Today is their 3rd day reopened. We loved it! We had their Chicken Tortilla Soup, Carne Guisado tacos, & Perfect Margaritas! The place looks great and the service was amazing! It's a family affair here which just made it stand apart. We will be back!! Sorry we ate all the food and forgot to take photos!

The food was fantastic, had best steak fajitas, yummy, on fresh made tortillas. Service was excellent with fast and friendly staff. The restaurant made me feel at home, nice family ambiance. Bartender did great job on my skinny margaritas. I highly recommend this place!!!!!

Glad to see PTF open. Nice new renovation. This was our first time. Service was excellent and the food was great. More authentic Mexican/TexMex. The tortillas were fantastic...$4 for 10 to-go. We look forward to going back.