Pollo Campero

Chicken was good. Reminds me of a place in Florida called Maryland Fried Chicken. Coleslaw was ok. Tasted mostly of Mayo. Enjoyed the mango drink. While eating a dude off the mission came in and was trying to have people buy stuff off him. Went table to table, everything was good until then.

today..that chicken was hella good. Crunchy Juicy seasony, the mac and cheese delightful fries were ok..2 thumbs up 👍👍Nice atmosphere, lots of seating, remodeled looking, must be seated by an ambassador upon entry. Very, very clean dining area. Bathroom moderately clean. Reasonably priced. Closed off kitchen. San Francisco Mission District

Food was really good, chicken has a good crispy consistency and their sauce is really good with yuca fries. The waitress was very nice and attentive with us and made sure we were good and if we needed anything else. Love that when we asked for more tortillas they brought enough.

We were here today. I had tried this chicken at the Los Angeles branch. I'm from Venezuela, this chicken is identical to a chicken chain called Arturo's. I'm so glad to find those flavors. The only one thing. I didn't like was the flan, because it's not what I I could expect from a creamy flan with a delicious caramel. Definitely not...!!! Very friendly and attentive staff. They make you feel like you're really welcome... Please never change. !! I will definitely return.

It's been ages since I've had Pollo Campero, and I was really looking forward to it. However, I was thoroughly disappointed with the taste—it was dry, unpleasant, unappetizing, even had a bitter, burnt-like flavor. 🤢🤮🤮🤢 Whether it was overcooked or just old, I can't say. What I can say is that serving this kind of food is unacceptable. This experience left me with an undesired feeling to return. It's incredibly frustrating to have made the effort to have driven all the way to SF for such a disappointing meal. Save yourself the hassle and expense by steering clear of their food, especially if you live further up the peninsula like I do. Provided some reference photos for this unpleasant and simply NASTY chicken. 🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮 Update on Review: I rarely find the time to write reviews, but I felt compelled to share my thoughts on this occasion because it was truly a significant disappointment. From the quality of the food to the poor customer service, this experience left me feeling deeply upset. I had high expectations, especially considering the iconic reputation that Pollo Campero holds. As someone born and raised in the US, Pollo Campero holds a special place in my heart as a part of my family's cultural heritage. It brings back fond childhood memories of family gatherings with relatives from El Salvador or visits to El Salvador itself. That's why this experience has left me feeling particularly upset, and I'm certain it will keep me away from Pollo Campero for the next couple years without a doubt. Thank you for such a memorable experience! Customer service response: Thank you for getting in touch, but I must express my disappointment with your customer service. While I appreciate the outreach, the response—"I'm sorry we disappointed you. On your next visit, you can look for me, and we can give you a discount"—felt inadequate. Offering a discount doesn't fully address the negative experience I had. Why couldn't you offer a freshly prepared free meal to compensate for the bad experience or simply a refund instead? Aside of having a bad experience I now have to look for the manager to get a "discount"? Do you think having to look for the manager to get a "discount" is adequate customer service management?

This place is wonderful the food is really good, the best chicken in mission San Francisco

Pollo Campero 🐥🐥best, unique taste👌. Chicken has a great flavor 🐔 🤗🤗 Fair prices 💰💰 we got the family meal it comes with three side dishes. Fast 🚀🚀 and friendly costumer service . In my opinion I think Pollo Campero it's better than KFC 🤔🤔 . PLEASE 🙏 correct me if I'm wrong.

All I can say is WOW! Beerbelly Bob and I were down in the Mission doing a little recon for Umberto Salazar Zapata, because he wants to move his shop specializing in custom hand made Cowboy boots ~el Zapata de Vaquero, from Sedona Arizona. We found the perfect location for his shop, and it's just a little bit from the Pollo Campero Restaurant! It'll be the perfect location. It's a first time eating at Pollo Campero for me, and the food was amazing. 5 stars ☆☆☆☆☆

I finally made it out to El Pollo Campero on Mission & 24th, and let me just say--it was worth it. I ordered the 3-piece fried chicken meal and subbed the thigh for a breast--good call on that one. The chicken was seasoned really well, crispy on the outside, juicy and fresh on the inside. No doubt it was made fresh--not that dry fast food stuff. The only thing I regret? Not asking for sauce--next time I'm definitely trying it with their signature sauces. For my sides, I got mac & cheese and rice. The mac was creamy and satisfying, but that rice stole the show--it had this flavor that reminded me of the masa used in tamales. Rich, soft, and comforting. They also gave me a small bun that reminded me of a Hawaiian sweet roll--nice little touch. Now the horchata? Man, it surprised me. Yeah, it had that classic cinnamon flavor, but it also had a taste that reminded me of Nestle chocolate milk with the bunny on it--sweet, creamy, nostalgic, and really good. When I got there, the place was quiet--only a couple of people inside eating. A few of the staff were chilling and eating together, which gave it a relaxed, casual vibe. But after about 20-30 minutes, families started rolling in, and you could tell this is a family-friendly spot with good energy. The restaurant was clean, the staff was nice, and the whole place just felt fresh and welcoming. It's the kind of spot where you can take your time, enjoy your food, and feel like you're getting something better than the usual chain experience. If you're in the Mission District and craving fried chicken that actually hits, El Pollo Campero is definitely the move.

Excelente Servicio con Calidad y Eficiencia, el pollo delicioso muy crujiente, expectacular el sabor y la calidad acompañado cn un arroz amarillo y plátanos macho muy ricos. Excelente Servicio y muy Rápido al Servir cada Plato, les doy un 100%

Okay so I've had Pollo Campero all over Central America and that's what im comparing it to. The wait wasn't too bad at about 15 mins during lunch rush on a Saturday but their system on getting on the waitlist is horrible. A piece of paper on a ledge and no pen, I had to ask a random person if they had one so I could write my name down. The prices were pretty steep for what we got. The side of yuca was about 4 pieces of yuca and they were dry. The chicken itself was tasty but the pieces were also very small and super greasy. It didn't have that original flavor and crunch I've had in Central America. The sauce on the side wasn't that good either, it doesn't add anything to the dish so I didn't even use it, I used ketchup instead. Service was fine, they came and grabbed our order pretty fast even though they were busy and had a lot of other tables to attend to. The restaurant feels very crowded and tables are very close together but other than that it was clean.

Visited this place last Friday and was very impressed with their chicken! We ordered the 8 piece and split had with fried chicken and the other half was the lime chicken. Both very good and juicy. As sides we had the beans and fried plantains. The restaurant is very clean and you sit to order. Our waitress was super nice and attentive, I'll definitely go back!

Oops! Forgot to snap a picture of the bowl-- it looked so good we just dug right in!** My husband and I shared the Campero Bowl, and it was more than enough for both of us. The service was impeccable, the place was clean, and the music added a nice touch to the atmosphere. We weren't treated like it was just another fast food spot--everything felt a step above. We thoroughly enjoyed our meal and will definitely be back!

They were promoting the place at the Carnaval street fair with a a guy in a chicken suit so i decided to give it a try. The long & the short of it is I wish the chicken was better. Its sit down not fast food.

Totally disappointed. Some of the worst food I've ever eaten, including the fiascos that I've cooked myself. Had it delivered. If I'd gotten it in the restaurant, I would have returned it and insisted on a refund. Had the 4 piece mixed chicken plate, with fries and mac & cheese. The coating of the fried chicken was overcooked to the point that the only flavors were salt and burnt flour. The roast chicken was so heavily covered with a lemon based seasoning that it was too tart to eat without a big gulp of water after every bite, even after removing the skin and most of the seasoning. In both cases, the chicken was dry. The glob of mac and cheese was terrible. The macaroni was mush and the cheese had become a congealed paste. The skinny fries were undercooked, no crispness at all, just limp. The roll was was like a supermarket dinner roll, the kind that's only 90% cooked, and needs to be heated to finish it off. But, it hadn't been, Can't say the chicken serving size wasn't particularly small, but it certainly wasn't impressive either. The Mac & Cheese seemed small, but it turned out that I was glad there wasn't more of it. Same with the fries and roll.

Chicken was dry and pieces were small for the price. I did like the little kick that the Cole slaw had

I was new to Pollo Campero until tonight. I don't go to this area very often, in San Francisco. I made a special trip and wanted to taste and see. I don't regret my decision. I ordered a three piece grilled chicken meal online. There is a quick, painless system set up for retrieving the to go order. They were kind enough to allow me to eat my food and on the other side of the restaurant at a table. I got there shortly before closing time. Which is something I prefer to refrain from doing. Sometimes the food will suffer, since the staff is mainly focused on cleaning up/clocking out. The chicken was moderately tasty and cooked well, but was not served piping hot. It is marinated, coated with lime/seasonings. The star of everything, was the one side that came with my meal. Plantains!! They really stood out. Sautéed expertly, bursting with bright flavor. Caramelized crunch from the searing. Soft as pâté inside. I loved them!! I would come back just to order those again. They included a plethora of corn tortillas for me to take home. I opted for the roll to come with my meal, you get a choice of tortilla or bread. The drink I got was average. Usually jamaica does not call for added sweetness. Splenda helped with that part. Ramping up tastiness, without adding calories. Overall, nothing too notably off-putting. I'll return to sample more offerings. The menu is extensive. Lots of items to choose from.

My bf was very excited to try this spot so we went and ended up getting it togo since the parking situation on mission sucks. We got the fried chicken, empanadas, fries, rice, and the plantains. It has a unique flavor on the chicken. We really enjoyed the empanadas, as they had roasted corn inside. Everything else is pretty average.

Este pollo campero servicio al cliente muy malo pase comprando una orden de 12 piezas de pollo y al llegar a casa que está a unos 30 minutos solo tenía 8 piezas llamé y la persona que me atendió me ofreció que pasara el siguiente día y tendría el resto de mi orden y halgo extra . Cuando llegué estaba otra persona y me llamó a una mujer quien era la manager me respondió mal haciendo miradas despectivas a mi persona , llamé para hacer una queja me respondió alguien muy amable ofreció un cupón como cortesía por el mal servicio el cual nunca recibí . Solo quiero decir esto el pollo es muy rico pero las personas que dan las órdenes no ponen atención y mi consejo es checar su orden antes de irse del establecimiento para evitarnos estos incomodos inconvenientes

I ordered on uber eats the 4 peice special with some tortillas and literally only got a chicken sandwich and my tortillas ridiculous

Not the place you want to go to if you like chicken breast.... We stopped by to get lucky just now. My husband and I waited in line for 15min to not get serviced. What a waste of time My husband ordered four chicken breast, well I decided that since we made the drive from San Mateo (35min) I would order two extra pieces to bring to my parents. Well apparently Eddie thinks that's too many pieces of chicken breast?? Do you not want to make a sale? I mean $22 for four pieces sounded ridiculous but we wanted my parents to have some... I wonder if Eddie wanted them for himself or why selling six breast to two people is too many. Not only did he refuse to sell them to us he started being rude when we questioned his refusal.... Needless to say we will not be coming back here again! Before going to this place you should think about is it really worth it??? You will be refused certain chicken pieces Oh and by the way the places was super dirty, I would like a response from the manager owner or whoever is in charge, I want to know if this was Eddie's rule or someone else's

Es el peor servicio la cajera le da el ticket a un hombre k no pago la comida todo mundo lo andaba saludando y de paso el iva atrás de la línea y el salió con pollo gratis y sin esperar en la linia eso no es justo y de paso preguntas por tu order y se molesta que mal servicio espero k llegue esto los encargados de la mesa directiva este lugar es pesado deben de mandarlos a servicio al cliente clases para k aprendan a servir con respeto a las personas k pagamos la comida

I ordered for delivery via GrubHub. Despite the mixed reviews I figured why not try it and see. I enjoyed it and thought the food was tasty. I ordered the 4 piece chicken which was a breast, wing, thigh and a leg, with mac and cheese + Pollo Campero Rice. I also ordered fries, so this was a carbs happy meal ! The fried chicken had a unique flavor that my taste buds were happy with. The fries were your typical fries. Because it was a delivery they weren't scalding hot but were still warm and just fine. The rice was fine, also had some flavors that I hadn't had before. I LOVED the mac and cheese, it was still hot and was outstanding. The chicken breast was tender and juicy and gave a small piece to my cat who also woofed it down. The size of the sides was appropriate as 4 pieces of chicken was the star of the show and you don't want to fill up on their dinner roll ( which was OK) or the sides. I can't speak for the one star reviews or what happened but having eaten this literally 10 minutes ago, I can say it was good and worth checking out!

The chicken was flavorless as well as the sides Not my cup of tea and it didn't sit well with my husband Service was friendly

I visited Pollo Campero for lunch today. The chicken was seasoned to perfection and very moist. The pinto beans were absolutely delicious. I also had the mac and cheese. It was also good. I ordered, payed and got my food in about 20 minutes. Not bad at all

I really like this place, move over [redacted] a new player is in town! Solid fried chicken! Nothin more Nothin less, a decent amount of sides.I do think theres times where the food is better prepared than others. But more often than not i've had nothing but good experiences.The menu is labeled too if something has pork in it if thats something you dont do.(which is like one thing). People are nice and the food is hot most of the time(one time it was off but hey no body is perfect).

So delicious! It was a bit of a wait on a Sunday afternoon but that's because they're just that good. The place was packed, the to go line was long and it was totally worth it! I ordered on Yelp so I didn't have to wait in line. I got a few pieces of chicken with a steamed corn tortilla and some Platanos.

Delicious Honduran fried chicken. Excellent beans and rice. Food was a 9 to 9.5 out of ten. Will be back for take out. Dine in experience was a 2 out of ten. As soon as you walk through the threshold of the door there is a rope blocking the entrance. It seems odd for a fast food place but that's how busy they are. We waited behind the rope until an employee came up and told us we could not stand in the doorway and that we had to wait outside. When we asked how long the wait was the employee said I don't know. Oh and all this is in Spanish. If you try to speak English they will just stare at you. So you put your name on a list and wait outside on the sidewalk and they call names as tables become available. Then you get a table, order at the table and food comes out and it's delicious. They try to maintain a restaurant type atmosphere by having an employee walk up every now and then to see if you are done and you have to ask for the check. Prices are very reasonable. Restrooms were a 1 out of ten. There are two unisex restrooms and even the employees have to stand in the ten person line outside of the door. It's right next to the take out line so super confusing. The inside of the restroom was nasty. The worst I have seen at a restaurant maybe ever. Great food, great prices but this place needs to be at least double the size with triple the employees to maintain their restaurant facade. Otherwise make it a take out only joint and let people be in and out. Will be doing take out next time. But there will be a next time thanks to the flavorful food!

Really really solid chicken spot in the mission! We got a mix of things - mashed potato's, fried chicken, grilled chicken, bread, etc for a solid value that fed about 6-8 of us. While their fried chicken is great I personally LOVED their grilled chicken - so flavourful and juicy. The portion sizes were also very generous. Highly recommend getting the grilled option here.

Great chicken, just like we had in El Salvador . Ordered online, timely. I was there for the chicken not ambiance but it was great too.

Delicious chicken very well seasoned and it's definitely a family favorite it's far but when we have time we definitely make it into a mission to go we love there chicken sandwiches 10/10 camperitos 10/10 so delicious chicken nuggets and we love there horchata it has a peanut flavor in there which is very taste definitely different from the Mexican horchata just if your wondering but 10/10 for the food and service is always good when me and my family go the only down side is the parking if you lucky you can get it close by or if you go when it not that busy you will be lucky to find parking but it worth it

Had high expectations for this but only left with disappointment. Ordered the food online today. We ordered the 8 piece meal but only received 4 pieces? One of them looks like it was half eaten. The fries were cold and stiff.. not sure if it was even made out of potatoes??? One of the grilled chicken was raw.. Will not be ordering from here again.

2.5, The prices are high for somewhat mid food and there is a long line for the restroom

Pollo Campero has been here for about 12 years. A lot of has been remodeled. Looks really really good really really friendly people. All customers are in and out. Employees are all excited of working here. Enjoy man everybody gets along fine chicken is delicious. I definitely recommend this place a group parties this chicken.

The best food from Guatemala! About service it's fine and the atmosphere is really nice.

Pollo Campero is what I keep wishing El Pollo Loco could be. Whenever I'm about to go to El Pollo Loco, I always hope that - THIS TIME - their chicken will be juicy. More often than not, though, it's stringy and dry. The drumsticks and wings shouldn't even count as pieces because they're pure bone, skin, and sinew. It's frustrating because I really like the flavor but the amount of meat that can actually be harvested from the mostly desiccated pieces isn't worth the cost (or work). Pollo Campero, though. They have delivered what I've been wanting for so long: Juicy, nicely-marinated, grilled chicken. They threw a bonus wing into my 4-piece meal and even that was meaty. Their plantains are SOOOO good. Even if I'm not in the mood for chicken, the plantains alone would draw me back. They were creamy, caramelized, sweet, and savory. They didn't come with anything but I happened to have crema at home to dip them into. As tasty as they are on their own, they do need a tangy element; be sure to have crema or sour cream in the fridge. The yucca fries also did not come with anything as part of the meal. Next time I will ask for a sauce on the side for them. My fat ass dipped them in mayo from the fridge but I kept wishing for something more complex. My 4-piece meal with bonus wing (plus the two sides) yielded enough meat for that first meal plus FOUR salad toppings in the following days. As soon as I took my first bite of the chicken I was already thinking of when I would be able to get back for more. Still, I'm holding back a star because sides should come with sauces/toppings they need. Their mashed potato side comes with gravy so the yucca fries should come with sauce and the plantains should come with crema. Be sure to ask for what you need unless you know you have a variety of condiments at home!

Very bad service, we waited an hour and a half for them to call us and they said yes when they didn't because we were out there waiting, they didn't give us any solution, the manager came out and asked her and she said we'll call them and no solution. HORRIBLE ATTENTION

So I actually love the food but the prices absolutely make me Angry and would actually vandalize any Pollo C. I come across because the prices are just that atrocious and disgusting. It's not that I can't afford a meal from them but I would like to be a regular customer without draining my hard earned cash. The only reason i know of compero is because my job buys there food alot so I went on my own and bought a meal but was like dam that very small meal with 1 side and very little options to have a slight variety is just a scam and I want to riot over these prices so I will make many acc to raise awareness the prices are Madd crazyyy. Hate but love you guys very toxic situation.

Their chicken is so delicious, on the side we got coleslaw, plaintin and yuca. Tried Jamaica and mango drinks too

Chicken is fire!! Finally my Chapines in the house!! Grilled or fried pretty similar to the same taste to Guatemala! Bomb

Let me start by saying the chicken sandwich is the truth, in someone's else's words! It taste nothing like the other competitors. The Mango doesn't taste artificial. The wait time is about 30mins if not more. and Yes, the customer service is...When I arrived its a sign that says, wait to be seated, however all the host and waiters are running around. They seem to cater to dine in only, it's like a Sizzler without the salad bar, that severs only chicken and sides. No Mac and cheese, but there is the most creaminess coleslaw I ever seen. I was unaware that there is another door to use for take out orders, so I casually walked in the dinning room with all of my shopping bags. This should be noted on the outside of the door, the space is to cramped for all of that. Note: Order ahead of time because chicken is Cleary fried to Order, a plus. Still, the wait time is long long half of my drink was gone, and it had nothing to do about thirst.

This is my second attempt to give them another try. The first time i came they had ran out of a lot of food as we wanted to order different things. The service was okay nothing too crazy with this place always being busy. Ones we received the food the rice and beans where cold and didn't find much flavor as we remember it. The chicken was delicious and i give them the stars for staying with same great chicken seasoning. The ambiance is always busy and laud it seems that they still need work ok writing things down i had to call the waiter to my table a couple of time for simple things such as napkins and forgetting items. They also brought us tortilla order so late and the tortillas where broken from not being cooked fully. I think ill try another location now.

My bff from El Salvador has been wanting to take me here for the longest time, and we finally were able to when she visited me in the city. I know Pollo Campero is huge in El Salvador. My bff tells me that flights from there back to the US would smell of their chicken as everyone bought some to take home! We were lucky to get a table within 20 minutes. The restaurant is an average space, and it was packed, with a line forming outside. During that time, there was a special for $8.99: 2 pieces of chicken, 3 nuggets, fries, and a dinner roll. It's usually $10. Because it was my first time, I figured I would get the fried chicken, even though the nuggets were also fried. Both were good, perhaps a bit salty. That dinner roll was delicious, and I could've used a couple more to make some chicken sliders. The fries were standard. We had an issue with out bill because they charged us the full price for the special. We had to point to the window to show them what the special pricing was in order for them to change the bill. Because the place was busy, it wasn't very clean. The bathrooms were kinda gross. I would hope that during the downtime they are able to clean everything up. You can order online, and there's a hallway separated from the main dining area where you can order to go. I'd like to come back here to try their grilled chicken, and some other sides.

Pollo Campero is a chain based out of Guatemala, with a location right on Mission! The atmosphere is very commercial and seems like a better take-out or quick lunch stop. I gave this review a whole extra star because of the amazing service! I ordered latin-american grilled chicken with sides of fries and salad. The chicken was tender and nicely flavored; but the fries were cold and clear once-frozen, and salad was the sad kind you find in hospitals. My server was extremely attentive and rocked a huge smile, but I still wouldn't eat here again.

Ordered delivery through their website (it's currently free!) We had a 3 piece meal and a 2 piece meal with yuca fries, regular fries, and plantains. We also picked tortillas and dinner roll for our bread options. It was around $20 + tip. The food arrived within 30 minutes and everything was warm except for the fries. They were soggy & floppy with no flavor whatsoever. This is where I subtract a star. However, everything else was delicious! I've had the chicken before (someone brought it to a potluck) and it lived up to my memories. I had the thigh and leg and they were both great, although there wasn't too much meat on the leg. My bf had a breast, leg, and wing and said the breast was best (it does come with an upgrade fee though). The yucca fries were great with the sauce, and pretty crispy. The plantains were very nicely done. They can be a bit much so it's better to order them when sharing.

The service is friendly and I like that they offer plantains as a side. As for the chicken? It is mediocre at best, especially for the price.

The chicken is really tasty and juicy. I also had beans, rice and French fries and everything was delicious.

No ketchup, no napkins, no fork, nothing on it on a mobile order Not a good service

The service was slow but assuring we got our food just what we ordered ! The manager staff Erick was a great guy helping us revive all our i teams and his service was excellent.

I just ordered takeout from Pollo Campero. I used to see many ads for it on public transportation and was curious about it for the longest time. The whole time I ate, I was wondering if this was a local chicken restaurant because the chicken was very lean and tasted so much healthier than KFC. The only thing that threw me off was the packaging. It looked like chain food packaging. Surprisingly, this is a in fact a franchise! I was happy with my meal because the price was right and food was good. Liked the empanadas, chicken, rice, and corn salad. I ate so much that I got food coma.

Awesome chicken. Salsa is fiery and flavorful. Excellent fried bananas. Consistently prepared each time.

Food is good but customer services sucks, the places was so unorganized. The waiting time was so long just because people were jumping from table to table, a table for 4+ had 2 person siting.. overall the experience wasn't good..

Hands down the best fried chicken & Yuca fries I have ever eaten! I ate there about twice a week during my 6-week stay in SF 2 months back. Employees are very friendly with great service. Already looking forward to eating there during my next SF trip.

I have eaten at this location twice. The first time was meh. I ate here yesterday and receive two pieces of overcooked fried chicken and two dried overcooked pieces of grilled chicken. Hint: once the chicken reaches an internal temperature of 165 degrees, it is cooked. I also got some coleslaw, some plantains, and a roll. Several hours later, I had to sit several times on the porcelain throne. The customer has many choices, and it will not be Pollo Campero next time.

place is nice and clean. employees are straight to business and respectful. prices are great. the chicken they use are raised at a good farm so your getting good quality chicken unlike other places like kfc where the chickens are the size of a turkey. food has never been cold it's always either crispy hot or warm. this place won't get 5 stars due to the chicken being too basic, it seems like they only season it with salt which gets boring

I am very excited to try PC, actually I wanted to see if it will taste different compared to LA. PC is the second or third largest Latino style fried chickens chains in USA. Their fried chicken tasted like the Asian fries chickens.

Chicken is an expensive KFC original but crispier and much more expensive price point. Empanadas while $3+ per piece was great ... crispy outside, guey inside. Not much filling per commercial boasts. Flan is just plan ... well not a flan but a cake.