Popeyes Louisiana Kitchen

This Popeyes has very poor service please make sure you are getting your sauces with your meals I guess it doesn’t make sense for them to give us honey with a biscuit sounds ridiculous. If I’m ordering a meal they charge extra for sauce your not given one. I have ordered from uber with them and my order has been wrong several times. It’s very upsetting knowing this place so close to my house but the employees exbit that they don’t care about doing a good job. Check your food before you leave they moving to fast and not checking there work. Ordering food and not given not one sauce is crazy. Thanks Popeyes

My order was wrong. I wasn’t able to eat it by the time I got home. Wasn’t worth turning around for but disappointed I wasted almost $16 to only eat fries. Both wraps had cheese and I’m allergic. Took a bite of one as I was driving so yeah. Check your order there.

Marina Park is currently under construction, but I still enjoyed the open space, fresh air, beautiful sights, and the peaceful atmosphere. I took my dog to the off-leash area, and he was so happy to run around freely. I also love taking pictures of birds, and during my visit to the marina, I captured images of two species I had never seen before.

I was using my T-Mobile Tuesday rewards for the chicken strips that was account of three and it was $1 The app wasn't working you can't pay by cash you have to do it through the app online so I didn't get my food what a waste of time I'm thinking about going to Verizon tired of terrible service from all these people that I spend my money with

My son stopped y Popeyes this morning around 10:30. We live less that 5 minutes away (65th Ave). The chicken was dry like it was left over from the night before. Very DRY

I'm an Uber driver. When I arrived to pick up my order, the driver told me someone else had already taken it. This makes no sense. I think the driver is colluding with other Uber drivers to get a commission. I had to cancel the order.

Love the staff here. Food is always hot and fresh

Excellent service. Perfect chicken tenders, fresh and hot. Best ever 👌

What can I say it's Popeyes. It's so good and for the price point you're getting a very good deal. I've been eating Popeyes since I was very young and will continue to do so. I'm so thankful this is in my neighborhood.

This Popeyes gives you the wrong order than hangs up in your face when you call to ask about it. So rude.

Came right at closing and I know I was wrong for coming in right at closing but I was hungry. They didn't make a fuss or roll their eyes. They took their time in letting us know what they had at closing. Super thankful for how friendly and helpful the staff was even though they were ready to goooooo.

The service is consistent: Lousy! If you're English-speaking it is frustrating...I was in MAGA hell someone call ICE as it appears that the people working are immigrants as there is no care for customers requests! I will not b back.

I got mugged outside leaving the store. They use to have security and I felt safe going there . The neighborhood is bad at this store. I won't be going back there. They use to have security and I felt safer. But now it's just to scary to go there anymore. Sad.

Dissatisfied and highly irritated!!! Placed an ordered and clearly stated what we wanted and they gave us something different then got mad when we asked them to fix the order. They clearly didn't want to help us anymore and said well now you have to wait 30 mins! Can't believe this place treat their customers this way! Today is 11.25.24 and I was here at 7:35pm. I'm beyond pissed! They just lost a customer that truly thought Popeyes was one of the best chicken! Because of workers like this I will not be going to Popeyes anymore

Chicken was horrible, Dry with no taste. Do not recommend. Got the 6.00 box but was 7.00.

Yesterday 4/30/24 a homeless man walked into the establishment, the security cop guard asked him to leave and started cursing the man out, the man did leave, but the security guard also pepper sprayed the man's back and the spray came into the establishment. nobody could breathe and everyone was coughing. Even though the man had financial challenges, there was no need for him to be cursed out or pepper spray. One of the attendance said that she was going to notify her manager about the situation because this is not the first time the security guard has used pepper spray on homeless people. The restaurant is clean, however, it is in a disadvantaged neighborhood.

Overall I got my refund but only after I posted on yelp. It should not have to give such an unfavorable post to get a satisfactory results since I really enjoy the food

Today was not such a good day for me... But God is so GOOD... I met a young man thru the drive thru... JESUS!!! This guy first asked how was my day... Of which it shocked me!! Because today people don't even ask you that anymore... And he was such a nice and polite young man.. He talked about how we are blessed and count your blessings because God is ABLE... He doesn't know this but I cried all the way to work.. Thanking God that he sent this Angel to wake me up... It truly was a BLESSING to have talked to him... You could feel his kind spirit... We need MORE people like him to smile and say a kind word... THANK YOU YOUNG MAN!!! GOD HAS GOT YOU AND MAY HE KEEP ON BLESSING YOU.. YOUR GOING PLACES IN THIS OLD COLD WORLD... Thanks again for blessing me... And keep doing what your doing. And the food was piping too. I love this location...

this is the worst, ordered 2 5pc tender combos only got 5 tenders each no fries nor our drinks the chicken dont look well cooked . Never again .

A friend asked me about my thoughts about the Chicken Sandwich. I said, "I'd never stand in line for it. It's not worth stabbing someone... But I love Popeyes and the chicken!" The sandwich with spicy mayo, pickles, and it's buttery bun is delicious. Crispy battered boneless white meat. Now it's the same fried chicken in a sandwich. Be deal. I'd much rather have bite of dark meat chicken with a fluffy biscuit dipped in their Cajun gravy and a mouthful of greens. There's no line here. The store is on International Blvd. It's West Oakland. Believe me, nobody gets stabbed over a sandwich here. Maybe other reasons, but not over chicken. The sandwich gets 3 stars. The location makes it 5.

Omar was our drive thru personal and he was very attentive and fast working. Really do appreciate his hard work made sure we got our food fast and splendid.

Not all Popeye's are created equal since mine were just ok. Chickens (leg and thigh) weren't super piping hot like the San Bruno location during half-off on Tuesday especially when you order spicy. But, the customer service made up for it with a nice genuine smile as I went through their Drive-thru which I think it's a great option especially during these challenging times. I haven't tried any of their sides yet, but after reading the reviews here, thinking twice about it. Perhaps - I'd give it another chance and hope next time, my chicken will be piping hot. Cheers!

Horrible management . Over charged me , chicken was dry like old not juicy . The manager does not care only about her little paycheck. $30 I spent they gave me the wrong pieces and she said to hold on to it and the next time I come in bring it , ya'll I'm not trying to go to jail lol ridiculous go to the other one on international, they giving us old chicken wtf

Not going to lie, I just NEED a Popeyes spicy chicken sandwich every now and again. This is the supreme fast food fried chicken sandwich available at the moment. An absolute beaut of a sandwich. It has a brioche bun, the yummiest spicy spread, juicy chicken..... 10/10. However, at this specific location, the sandwiches always seem to be a little wonky. My last one had the thickest chicken breast on it that I have ever seen. It was like three inches high and two inches wide. The normally shaped bun had no idea what to do with it. It was a huge chunk of thick chicken breast on one side and empty bun on the other. I would like to see some amped up quality control to make sure those chicken sandwiches come out as gorgeous as they typically are! But I get it, it's a fast food joint. I always come at night and this location can get a teeny bit questionable at times. The service is QUICK though, so you don't need to worry about being there for more than five minutes or so. The drive-tru works so efficiently. The employees are really, really good at their jobs. Unlike some of the other reviewers, I've never personally experienced anything being left out of my order/ the order being incorrect, etc. I'm also generally soft spoken and this is one of the only places that doesn't ask me to repeat my order over and over again. I don't know if they have new speakers/ headsets or what, but that's pretty impressive.

I would give no stars if I could ordered delivery through Uber the bag was soggy and broke the whole order spilled into drivers car then he left me on the curb with my food somehow Tetris Locked in my hands also pictures illustrate the bag, the coke without ice and the bbq sauce. 3 things wrong on one order I did get a refund and I wonder how you guys are still not bankrupt

The food literally cost way too much and then when you get it, the chicken is barely done

service was bad merchants was rude unprofessional not wanting to help did not give any napkins or anything to eat with soda an juice always watered down an the also aggressive I wI'll never eat here again

Best Popeyes ever! I went to the drive thru line and a homeless guy asked me for money! Additionally, when I went up to the drive thru, the people working didn't speak English which made it a really cool experience! I got to use my Spanish which I haven't had to do in years which was a fun experience! Plus, the cashiers at the drive thru were friendly! Customer service 11/10! The food was made quickly and with a lot of effort! They were extremely sociable and willing to make time for me as well as other people behind me in the drive thru! Usually, Popeyes staff in other locations are well known for being rude and disrespectful. However, this particular Popeyes location had the coolest and most friendly staff ever! Plus the chicken sandwich was a 10/10! Ambience was a 20/10. The cashiers were blasting merengue on the loudspeakers which made the experience very hospitable! I've never felt more life of the party than at Popeyes at International! Please visit this place when you're in Oakland! It was an immersive, enjoyable, and unforgettable experience!

I never come to this location but I love Popeyes pies. Tonight I ordered 4 and they all had paper baked/fried into the bottom! I feel sick.

I ordered food online at 9:06pm and my son also ordered food at 9:08pm. We went to the drive thru as instructed and upon our arrival @ 9:36pm we were told that our food was not ready and to pull in the parking lot and someone would bring it to us in 6 minutes. Well no one came so at 9:56pm I went through drive thru again (as the doors to the dining area were locked) and asked what happened? The food was at the window and they said "we had to cook it." I was so frustrated because my son had to be somewhere and he didn't get to eat. I asked for the manager they never came to address the issue. Poor customer service. I am so frustrated with this establishment that I will not do business with them anymore. I had to give them a star but they deserve none!!!!

Order not taken correctly. So l didn't get what l ordered. Staff member just kept repeating the incorrect order instead of updating to what l ordered. Not the first time this has happened at this location. Store #691. Had to go to another location to get what l originally wanted. Thank you s tore #697. Website wouldn't accept receipt information from either location.

This was my first time eating Popeyes and since I was in the mood for chicken we went through the drive window! To me it's just as important the service as is the food so I will start that--it was horrible!! The lady was rude and impatient! She was bad tempered and seemed irritable with us like -- how dare we go order food during her time??? We then added the famous chicken sandwich which she charged but never gave us!! She was just plain obnoxious, she was hot and bothered when we asked her for ketchup! Yes the food was absolutely delicious but will I go to another Popeyes?? Of course but not that one! Like really???? If you can't handle the heat get out of the kitchen!!!! --and so those are your 3 stars

They got my order wrong. I drive all the way back and they charged me extra. Manager was rude and restaurant was dirty. I'll save my money from now on! Food was cold by the time I got home.

The flounder fish sandwich is probably the best fast food fish sandwich around. It's not small. It's the size of a regular hand without the fingers. But best of all is that it's very tasty and lightly breaded. I've had it a few times a week while it's on the menu. Well worth it ,$4.99 for the sandwich alone.

The customer service here is appalling. There was a mix-up in the drive through so that we missed the speaker. The manager made a rude comment instead of giving a constructive solution. When we went inside to order (during the Coronavirus crisis) my elderly husband said the manager was being an asshole to other customers. Monday, March 16, 7:15pm. 2 stars because we like the food.

On Monday Feb 15, 2021, I ordered via Door Dash Popeyes, I'm from Walnut Creek CA, I thought Popeyes Concord was the one get orders but instead Popeyes 7007 International Blvd Oakland Ca 94561. Delivered my orders but I'm missing orders I ordered Big Family Feast 8 fried chicken + 3 chicken sandwiches include 1 large fries & 3 desserts. And chicken tenders meal with large side. When door dash delivered my orders I only got chicken tenders meal large fries biscuits & 3 desserts. I'm missing 8 fried chicken + 3 chicken sandwiches I called them Oakland from the receipt phone number, they don't deliver from Oakland to Walnut Creek. Well how come I got your receipt from Oakland? They don't have my orders. We are very angry dissatisfied disappointed They ain't cheap they are expensive cost $80.00 + delivery fees taxes. I worked hard for these . We will not order again from Popeyes

My first fried chicken in USA.The pieces take good.Special biscuit.But there s too much flour and too little meat in the chicken tenders. Fries are too soft.

They stay giving the wrong sides or not Giving it at all so always check your bag And make sure you got all ur stuff

Just found 2 small cockroach in my door dash order from Popeyes. Definitely not okay with this. The bag was sealed due to a delivery order but having 2 cockroach all over my food is a hard no. You guys lucky I'm not going to be posting a picture because I jsit lost my damn appetite and I was going to share the food with my 7 year old son.

After a smacking good Rihanna (5/7/16) at the Oracle, my best friend and I were SO hungry. You know that non-surprising expensive hot dog from the concession stand didn't exactly fill the belly. CHECK YELP. Why are the times no posted? Had no clue what time they were open or closed. CALLED THEM UP. Open until 1am. Or was it 1:30am? The person on the phone wasn't speaking loud enough. Time of arrival: 12:30am. Drive Thru Line: three cars ahead of us Parking: three cars parked, room everywhere Lighting: one big light on both ends, failed to shine upon a couple of spaces Menu: filled with chicken, jambalaya, Mac and cheese, fries, and the like Cost: less than $10 Jambalaya: so good, super hot, good be a bit more flavorful but I wasn't expecting a high end product since this is a fast food place. Fries: COLD. No flavor. No salt. Undercooked 3/5 (I hate being given undercooked food)

Just picked up a 10 piece drier than the Gobi desert. I would've returned it, but I just got home and everyone was hungry. So we ate it. Another drive through disappointment. Why would you sell someone your chicken that's been sitting under a heat lamp for who knows how long and expect that customer to return? Thanks for the old stock.

I would definitely recommend checking your order if you get food here. I asked for fries and got rice, which is a waste because their rice has pork in it, which I don't eat. Also, this may be a location where you have to specify that you'll wait for fresh food. There are a few crackheads outside but that's not the restaurants fault and to be fair they were cleaning up. No need to be intimidated at all, the folks outside are harmless.

I usually get shiety service here. People with attitude hatting their jobs. SMH But today this cashier named (Tanya) was nice and polite... yay Hopefully stays that way.

Every time I come here I forget to give this young man to review he is very awesome. His name believe is DT restaurant 5328 I came today July 31st 2019 at 8:31 pm. He is very very helpful in Humble. He always acts with sauce as you would like he always you know tries to upgrade which is fantastic cuz usually I want to upgrade and forget. He is just such a wonderful gentleman. He doesn't rush you you don't feel rushed you feel like you're sitting down at Allegan restaurant honestly. In this is why I always choose this Popeyes the food is always nice and warm the service is very Speedy. He always says he might say when you say give me a minute please he'll go no worries you're in Louisiana now I mean he's just awesome so I just need to give him recognition I'm also going to call the website and give him some more recognition because he's very very good and thank you for having him work there. I'll check for errors in the moment I'm text texting and voice texting while I'm driving cuz I'll forget I don't want to forget him any more awesome

They will call you racial slurs in Spanish and contaminate your food. It's 2019 almost everyone can understand Spanish.

Can you repeat after me, YUCH! Look I eat fried chicken 1 time a year. I usually fry it myself, but I take care of my Mom who suffers from dementia so cooking isn't always possible. Wanted some fried chicken. I see this commercial "love that chicken from Popeyes ," and I go buy two or three pieces, go back home fix a plate with salad, brussels sprouts (my favorite) and some corn. They also give you biscuit (double yuch it was so dry like chicken sawdust). The chicken had so much oil and salt rendering the chicken inedible. "Don't love that chicken at Popeyes."

Great customer service, it was also fast. There was a gentleman there who maybe couldn't afford so much and instead of being rude they were very very nice. It made me smile, especially being from out of town. It left a lasting impression. Food was hot and decent. Dirty rice tasted a little different than what Popeyes I'm use to not really sure what it was though

They do not even deserve a star! Last night I came to this Popeyes with a group of people and order a #6 combo (kid meal) and #2 combo for each of us. Not only were they extremely disrespectful on the drive thru, but gave us contaminated food and we all ended up getting really sick. I DO NOT recommend anyone coming to this Popeyes unless you would like to get food poisoning and puking your guts out. I will be taking this a step further then just a review because this is unacceptable on all levels.

I love when they have a good deals. The quality of the restaurant depends on the location. I got not fully cook fried chicken at the Popeyes location on one of the rest area in Southern California

So Deep East Oakland is not known for posh restaurants so all you haters need to adjust your expectations and maybe use the bathroom AT HOME like normal people do. Look it's well lit -- with a huge armed security guard -- and they make your food fresh if you ask -- and even the drive-thru is pretty quick -- and the food is as good as any other Popeye's -- which is pretty good for $8.99 -- 5 piece chicken 2 biscuits and 2 sides -- a meal for 2 for $10 out-the-door. gotta be realistic folks....

Sure there are a lot of things in today's world that could make one depressed. A few off of my short list are looking at your stock portfolio, seeing a negative sign next to equity earned in your house if you bought in the last five years, watching the Bachelor or seeing a girl who was famous for making a porno while she laid there like a dead fish and got peed on rake in the dough. I can sincerely say eating at Popeye's can be added to that list. First this location was out of white meat, and wings. Second, I feel bad for the guy behind the counter who was being treated like a slave to the patrons who whose concept of manners meant barking orders out. Third, my chicken was bland, lifeless and something my dogs would probably turn away at. Perhaps that so called big butt girl who made the porno ate here before filming what she is now known for. After all the only thing that is probably lower and more depressing than eating here is craving attention so bad you'll let someone pee on you to get people to look.

Not sure if this is the location nearest Alameda (inside the strip mall with Boston Market and Big Lots next to 880). In any case, this review applies to the entire chain. I work in Downtown Oakland now, so I go to the City Center location most frequently. Of all the major fried chicken chains, Popeye's is my all-time fave. I like the crunch of the batter and not as overwhelming as the Colonel's, where sometimes you need to gnaw through an inch of extra-crispy coating before you hit actual meat. Popeye's spicy recipe is the best, just the right amount of heat. I'm not a fan at all of KFC's Original recipe. It's too greasy for me, and I've never cared for the 11 secret Herbs & Spices (though it's marketing genius). Church's is just "a'ight" and will do in a pinch. My one favorite memory, and all you need to know about Popeye's: I was visiting family several years ago in New Orleans. Since we didn't have any Popeye's near us back home, my brother and I decided to check it out at the River Walk's massive food court. After I got my bag of food from the cashier, I asked for some butter for the biscuits. Instead of tossing a couple packets in, the young lady replied deadpan, in a thick Lousiana/Ebonics/rapidfire accent: "Our biscuits ah buttah'd fo' times." Me: "Excuse me?" Cashier: "Our biscuits ah buttah'd fo' times." Me, in my head, slow on the uptake: "Ohhh... 'Our biscuits are BUTTERED FOUR TIMES.'" Translation: "Sir, trust me, you don't want any more butter!" As any self-respecting fried chicken aficionado knows, Popeye's sells 2 pieces of chicken (leg & thigh; no substitutions) for $1.29 every Tuesday. Too insane to pass up, and worth the extra wait in line in these tough economic times. Finally, not all locations carry it, but be sure to ask for the Apple jelly for your biscuits. Just skip any extra butter.

The food was fresh! I was tired of driving so I put ate inside it looked clean at first glance but after sitting I noticed a fly problem. Besides the fact it in the ghetto lol it has great employees nice and patient and worked well together. It wasn't over crowded but the drive through was serious.

Ghetto, ghetto, ghetto. Why does this Popeye's have hella cracking windows where someone was shooting or fighting or something? Extra ghetto! The bathroom was hecca filthy too! I was so scared to touch anything and there was only like a scrimp of toilet paper! It smelled like raw sewage from like a month ago. But anyways the chicken was fresh and good.... but the Cajun rice was hella old and light-weight hardish! What is going on? The restaurant was clean (except for the bathroom).... I had to basically beg for butter and honey- dang is it that serious? I will not go back unless I'm in the area and hella hungry and only want chicken... and like the other yelper said not at night.... they probably aren't even open at night... BTW they have a security guard on duty. WTF? What kinda place did I visit?

Last year on my last trip to Oakland to watch the Raiders my cousin and I were looking for dinner and to take back to our Motel since there was boxing on HBO, stopped by this place and the drive-thru was fine, a few cars in front of us but it moved smooth. They asked if we needed anything before we took off and they were more then friendly to supply us with any items we might need such as napkins,utensils and dressings. Next time i am in Oakland i will stop by and eat from here again if time permits. Area is just like any other place i have been too. Not bad in my view.

Hey! Popeye's is having an unadvertised Super Tuesday 2 piece special - leg and thigh - for only $1.29! Don't be expectin' sides and all that, this special is chicken only! Add two large sides and feed a family of three for less than $15! And if you pay with plastic - credit vs. debit, you can save an additional $.79! Can't beat that in this 'hood - my girlfriend overheard it on BART - check your local listings!

Apparently this store has decided that customer service isn't on their top 5 list of priorities. Every time I come here, there's a wait because they're out of one thing or another. Last night, they were out of biscuits. They were also clearly more concerned about getting the place cleaned up ahead of close than they were about COOKING FOOD. There were four cars parked in the lot waiting for their orders. I'd say out of a crew of 5, maybe 2 were actually handing us pesky customers. The management here needs to rearrange their priorities.