Pret A Manger

Fast food sandwich place. Everything ready made. I got ham and cheese 🧀. The bread is hard and chewy. Too hard and chewy. The inside ingredients where good quality though. I went on a Saturday morning and half of everything looked to be low in stock. The sandwich options looked a bit odd. But what do you expect for $11.00

I had a terrible experience today. I ordered a cup of milk in this store and paid with the member barcode, but the staff member rudely refused me. I tried to communicate with another staff member next to her, she told her that it was acceptable. But the staff member still refused and she shouted, "I'm not going to do this! She has to pay $3.4! " I was upset and said, "Then give me a latte and separate the coffee and milk." She reluctantly took my order, and then she rudely said to me loudly, "Now you step away!!" I told her colleague about it and said she shouldn't treat customers like this. I am a regular customer of this store and I know many of the employees here and they are all very nice. I can't imagine there is such a bad attitude of such an employee. She stood by and listened to me and her colleague talking about all this, she interrupted me, acted as if she didn't care, and even laughed at me. She said she won’t even take my order next time. Horrible experience. You should never treat your customers like this, especially regular customers. I hope this employee will face the consequences

It was an amazing experience with a great service provided when I went. I remember it was the girl with glasses and a blue denim shirt, she was really sweet and took the time to help me by explaining what one of the meals had since I’m allergic to nuts.

I am a regular customer at this location as well with the membership, I’ve never had a bad experience with any of the employees. Everyone’s always nice to my family and I when we go there. I was there with my wife during closing time yesterday when an incident occurred, I just wanted to say that the female worker being targeted you did nothing wrong and you handled the situation very respectfully and well. To the lady giving the review of the employee, she did nothing wrong and said nothing disrespectful to you, you cursed her out and came back multiple times to do so. The worker has a lot of patience to deal with someone like you.

This is my first time in this location, excellent service, the blueberry muffin was delicious! Definitely I will return to this location again!

I liked my latte. The crew wasn’t very friendly though. A guy wanted hot chocolate but they were out. Then he asked for a chai latte, and the staff tapped her nails and just shook her head repeatedly instead of saying, “Sorry, we’re out of ____”.

Personally me and a family member ordered two small lattes one with almond and both with caramel along with a regular croissant. After we payed they charged us more because apparently we ordered two mediums when we didnt leading it to be almost $20. we drank our lattes and they didn’t even have sugar or even a bit of caramel while both having regular milk. It tasted stale and these workers didn’t want to remake our drinks all while laughing and not paying attention.

I ordered one small organic coffee and a small hot chocolate. Cashier said if I want mocha I said no, organic coffee small size. They charged $11. It was long line so I just paid and didn't make a fuss about it but I took the guy's picture and I will attach with this review so their manager/supervisor can see how they are giggling and talking with their coworkers while taking orders from customers. I still couldn't get over how two small hot beverages could be $11.

I stepped out of the rain and got a chicken soup and a small coffee. The soup was hot , flavorful and delicious! I also got a coffee. Delighted that I can charge my phone.

Pret is the absolute worst. I don't know about their espresso drinks but the brewed/drip coffee is straight trash, toilet water. Coffee and milk used to be self-pour and once in a while a good employee would even give it to you free of charge. Those days are over. It's pathetic that I have to ask someone for napkins. Not even Starbucks or Dunkin' would stoop that low. Anyone who pays $40 a month for Club Pret is getting scammed. Go to Cafe Grumpy (downstairs in Rockefeller Center) or Ground Central on 45th (1166 6th Ave) if you want real coffee. I don't want to see a long line at Pret ever again.

Food is always good. I usually get salads, sandwiches, tato chips, and that lemonade. the strawberry lemonade

Fine for a quick bite to eat. The sandwiches are pre made. I got a ham and cheese. It was a bit chaotic and when I walked in I wasn't sure what exactly I was supposed to do.

The easiest breakfast or lunch imaginable in Manhattan. Also reasonably priced and quick.

Came here for a caffeine + snack pick-me-up after watching the Rockettes Christmas Spectacular and Pret A Manger did the trick! This place is good if you need something convenient, fast, and straightforward -- it's very no frills so don't expect independent, hipster, young working professional cafe vibes but it does the job. I ordered a large latte with almond milk. My friends ordered lattes with whole milk, a latte with oat milk + vanilla syrup, and a harvest oatmeal cookie. There's a +0.50 or 0.75 cent extra charge for dairy alternatives and added syrup. The coffee was slightly bitter and acidic; I usually never add sugar to my lattes but this time I had to add 3 packets. Service was fairly quick! We all got our drinks within 5-10 minutes. Of their two bathrooms downstairs, one was out of service so I waited about 10 minutes to use the bathroom :( The store could also be a little cleaner. The table we sat at still had stains and crumbs from previous patrons.

I placed a pickup order and made it to the store before it was ready. An associate noticed me looking at the pickup area right away and went back to the kitchen to bring it up to me pretty quickly. That was super nice and out of the way of him to do that. Foods pretty good, very convenient as I work right beside this place. Will come again for the service and speed. Although the pricing is a bit high, it is worth it (at least for the food. I'm no coffee drinker).

This is a convenient little place to grab a sandwich while on the go. They have a convenient selection of premade sandwiches in the refrigerator case. Get the onion chips- they are the best. The service is quick when paying. It would be great if they had more locations around the US as this is a quick and convenient business model.

Worst customer service I have ever dealing with. I am not talking about only one stuff. All of them. They think they are working at 5 star Hotel. Very unprofessional in service industry.

Great, fresh food. Always consistent from location to location. Not 5 star service and accommodations but it's great tasty, fast food. Some of these reviewers are acting like they expect from be dining.

Good fresh food and energy from the employees there I had a good time.... ........

I gave this place so many chances because it's right by my work but no.. the coffee there is so so bad. It's def overpriced even for NYC and people are rude and unhappy :(

Lady with pink shirt had bad attitude when I asked for napkin. She rolled her eyes at me. She didn't seem to be botherer by others

Pret A Manager can be described in very simple one word terms--like--quick, easy, simple, convenient, and delicious. The food appears to be made with quality ingredients. The ingredients are very simple and easy to read. What you see is what you get, which is always great.The almond croissant is tasty, not too sweat, savory, and about 300 calories. The middle interior of the almond croissant has a good amount of cream. It has decent price point of $3.19. I do, however, think it should be a little cheaper in price. The store is very clean and sleek with a European aesthetic. Staff was very responsive and productive in terms of getting customers in and out in a fast and efficient manner. The staff also wore face masks.

Fresh food, healthy choices, cold or hot, a lot of variety, quality and robust flavors - what more do you need? It's also very quick, since you simply grab and go. Oh, and they keep the place extremely clean.

Califa Brand Almond milk in this rich, creamy, dreamy turmeric latte. All for a whopping $3.50!!!! Their lattes are also laced up with GRASSFED MILK and prices are pretty normal! Do come in if your in the area.

I am a fan of Pret but wanted to specifically shout out this location and staff members! My server was particularly helpful explaining the various matcha drinks that they have there and I loved the matcha almond milk latte! Love the grab and go assortments of foods. Perfect for busy new yorkers on the go!

Staff was extremely nasty to customers. They made faces and rolled their eyes at customers when someone would ask a question. The coffee wasn't fresh and when they didn't have the type I wanted, I asked politely if they were brewing more, the girl looked at me and said "did you look on the other side?" (It wasn't on the other side) so I put my cup down and left.

I came here for lunch out of the continence of their well-priced pre made sandwiches and nostalgia from my London trip. Their sandwiches are still just as good, fast service, clean air-conditioned dining space, and friendly staff. Their bathroom was out of service unfortunately. That's kind of a big deal in this area.

Stopped by here with 3 family members and boy was it crowded. I wouldn't expect anything less right by times square so i wont take away a star because i did enjoy my experience. The only issue was seating. I started with the chicken noodle soup, the portion was small and just right! Then i had the southern bbq chipotle chicken of some sort, absolutely delicious and kind of zesty. Topped with off with some strawberry lemonade - refreshing. Now i know its a place i can stop by to get good food considering they have so many locations.

Customer experience is bleak. Quality of the food, outstandingly delicious. Disappointed to see there's a shortage of staff to help customers check out. You can't go wrong with this place, it would be a heartache to see this organization decline. It's essentially. I hope this review gives in depth context and cues to maintain its core values

I've been coming to this location for a few weeks now and I have to say I really like it. Besides the very friendly and helpful staff they are one of the very few places that have tasty, healthier choices to choose from. Yogurt cups creations with fruits, nuts and honey and granola freshly prepared and ready to go. Sandwiches hot and cold, salads and fresh fruit. Also plenty to drink from coffee, water, freshly prepared juices and so on. Great for on the go or stay in and have a bite. Definitely recommend this place. Healthier choices.

This is a terribly run place. I really like the frittatas they have for breakfast, but they are constantly out of them. If I show up at 10 am, they say I am too late. If I show up at 8 am, they say I am too early. Nobody is helpful and I'm not sure anyone is in charge. Plus they don't manage the lines well, so the whole thing feels like a cattle car. Hard pass from now on, I can get breakfast elsewhere.

Walked into Pret thinking this would be the perfect spot for a snackie. Lots of veggie sandwiches & soups from which to choose - yay! ( esp as the Pret in Chicago was totally not veggie-friendly ) Mr & I split the Tomato & Brie sandwich - tomatoes tasted kinda frozen & there was minimal brie but the bread was a nice soft French baguette & overall, while we've had better, it was a passable sandwich The egg salad looked tempting as well but we were still pretty full from breakfast & really only wanted a lite snack + somewhere to rest for a few min before our Play - to avoid standing outside the theater too long Free WiFi for customers - get a code on your receipt! Free Restroom - get the code on your receipt.......unfortunately their restrooms were all kinds of NASTY Dirty to the point I was a bit afraid to utilize the facilities but just kept telling myself not to think about it Even though the doors had a keycode, there was such a huge line that people were just holding the doors open for everyone else.....but nice in theory that they were for customers only......just don't touch ANYTHING So as an escape from the cold & a place to check some emails while nibbling on a sandwich, this place is A-OK

Damn the sandwiches here are expensive. 7 bucks for a shrimp sandwich? I thought I was getting seriously ripped off. But then I realized it actually tastes pretty damn good. The shrimps were nice and fresh and light to the palate. You don't feel bloated or crappy after eating the food here. The strawberry lemonade was also pretty darn pricey. $2.50 for a small bottle? But again, it tastes good so I don't mind THAT much. The egg salad sandwich was also nice. I also can't complain about their coffee. Bottom line, if you want a decent lunch on the go and don't want to feel like shit, this is a great option.

This place is convenient with everything already made, but it's a bit pricey for the portions you're getting. Shrimp and cilantro wrap: Small and thin. Had a lot less shrimp that I thought. Mostly stuffed with greens. (Maybe I just grabbed an unluckily scant wrap. I don't know.) The taste was fairly decent. Tomato soup: Size large is still a small portion, which will not fill you up, of course, and it's like $5. So, I paid $12 for a meal that didn't fill me up at all.

Over priced, not that great. I actually eat here fairly often because there are so many. I got a sandwich, soup and soda for $17 and change today. Quality wise, I feel it's worth $12/$13. The staff is generally nice and they give you muffins and coffee on the house sometimes. Personally, I prefer Lenwich/Lenny's sandwich shop. Edit: the brownie bite was amazing. I'll come back just to get coffee and the brownie.

Was late at night around 9:52pm, brought broccoli cheddar soup large and upon opening it, the appearance wasn't good, it was lumpy and also bitter. Never getting soup from here again.

This is my favorite Pret to meet in, especially when I need a space for meetings at 6:30 a.m. It's generally quiet during the early mornings, but gets insane real quick, closer to 7 a.m. Fortunately, most people take food to go instead of staying inside. I like the way the dark roast coffee tastes, even though a small cup will run over $2, which makes the coffee here just as expensive as Starbucks. I am a huge fan of the croissant, but it's midtown, so be prepared to pay quite a bit for a tiny portion. It is no secret that life's expensive here.

Kind of hectic and for a first timer, it's a little overwhelming at times but overall, it was okay though I would have liked signs or for employees to tell me where things were. I initially thought I'd have to go ask for a fork for my food until I looked and found them on my own. I got a chicken caesar salad here though I feel a bit ripped off at having to pay 75 cents for dressing (especially when I was getting a chicken CAESAR salad i.e. shouldn't it come w/caesar dressing???). I'm a pickier eater so not the best choice for me unless I can get something custom made but it came in handy when I wasn't able to remember where Chop't was & had to get food in a hurry.

Pret has the best dark roast, always perfect !! The service here is great , their really fast and clean. I come here almost every morning , one morning they were out of the dark roast :( I had to wait like 5 mins I was alil upset because I didn't have time but I didn't complain and they gave it to me for free that was very nice of them. Love you guys.

If you are in the Rockefeller Center area and are looking for a spontaneous place to duck into and away from the masses, this natural foods shop has a great variety of coffee, healthy snacks, bottled water (which I highly recommend their "Still" water) they also have a nice selection of cold salads, wraps, sandwiches, fruit. This is a chain with many locations in NYC as well in DC, Boston and Chicago. We thought it was very comfortable with a local vibe.

I was getting an almond milk hot chocolate this morning at 8:45am. As I have a milk protein allergy, I told the cashier specifically it has to be almond milk and I heard him communicate it to the female, bespectacled barista. She made the drink and handled it to me. I took a sip and immediately identified that it was milk. I asked her three to four times to see if she made a mistake and she deliberately ignored me. Her colleague felt really bad for me and offered to make a new one for me. I am appalled at her service level and didn't even get an apology. There didn't seem like there was a manager on staff and hence I couldn't reflect my dissatisfaction on her rudeness. I hope management take allergies seriously.

I was in here today around 3:00 PM. I already had had lunch but after a meeting and walking for about an hour I was hungry. I came in here because I figured I could get some soup. I was looking for the soup pots- couldn't find any. Just when I thought I would have to get soup by ordering from the staff, I saw a wall wiith shelves of soup containers, large and small. I chose the Aztec Quinoa Chili. The soups come in two sizes, 8 ounces and 12 ounces. I chose the 12 ounces since it was only $4.99, $1.00 more than the 8 ounces size. The Aztec chilii was "tender cannellini, pinto beans, quinoa, amranth and millet wih peppers, onions, corn, cilantro, ancho chile, lime juice." The soup was spicy. It was also green, like there were tomatillos in there. Once I went to the cash register I was asked if I wanted bread. I said yes. I was given a warm whole wheat roll, at no extra charge.

You sold me a salmon and pea salad that had brown wet soggy lettuce leaves that were so rotten that you must have made that salad two days ago. I am still sick. Shame on you, your mantra is you give away food each night so all food is fresh. Lies!

This place is great! It's fast, easy, cheap, and everything tastes delicious and fresh. Also, plenty of nice seating and lots of options for food and drink. Nice place to stop and eat for something quick and easy!

Great vegetarian food choices. I had a Greek falafel wrap with Kale chips. They also have egg and chicken choices . The location on 47th and 6th Ave. is clean and pleasant. I walked here from their 8th Ave. location because at 12:30 it was packed and the food choices were picked over. The walk was well worth it!

One Of The Cleanest Pret Coffee Shop I've Been Too! I Love The Tom Feta Soup Carrot Cookie With Coffee. I Always Stop In When I'm Near By. Great Friendly People Too! Smiles Go Along Way

This place used to be a good place to eat but lately, the service got lousy the food not good and when you speak to management they won't even talk to you AVOID this spot

Gets a bit crazy busy, but it's midtown. The service was pretty nice. If you haven't had Pret, I recommend the chicken burrito.

I rarely review big chains but after grabbing lunch at this Pret nearly every work day for the past year (sorry, wallet) I feel like a review is in order. Thank you so, so much for existing. Pret is a damn blessing. It's right across the street from my office and such a tasty lunch option. I know technically Pret a Manger is considered *fast food,* and while the checkout line certainly is quick, Pret is too fresh and well-made for such a category. Let's put it this way: the spicy shrimp and cilantro wrap has sustained me every day for the past however-many-9-to-5-work-days and I'm not sorry at all. If this Pret closed I think I'd cry.

First time at a Pret and was pleasantly surprised at the inexpensive price for NYC and considering majority of the food is organic. I got the chef salad and it wasn't bad. My whole meal cost me $13 which was a salad and drink.

I love these little places to pick up a green drink or a salad for lunch, they are amazing for that. I wouldn't however come here to dine in for lunch. Small space, Lots of tourists and a lot of pre packaged goods. You can order things made for you but it can get crowded and takes a little bit of time. The location is convenient to Rockefeller center and all of the larger companies in the area. You will find plenty of suits mixed with the tourists waiting on line. There is a small outdoor seating area diagonally across the street if you are looking to sit outside. We had a green juice, hard boiled egg with spinach , and a fruit cup. It came to be about 13 dollars, the cold pressed drinks are expensive .

I absolutely love their seasonal summer menu. So much so I went back to get the same wrap the next day. Spicy shrimp & cilantro wrap is perfectly cooked and seasoned. The shrimp & avocado salad is also delish. I'm talking about Pret, a fast gourmet sandwich joint. I was skeptical at first and thought I'd have a chance at getting food poisoning. I usually stop in on the way back from the gym to grab a quick bite. Prices are a tad high for their boxed sandwiches but I'll pay for the quality and convenience. Keep in mind that everything is healthy and low calorie too! The Spicy Shrimp & cilantro wrap is just 290 calories. Not that I keep count or anything. Also they're very Eco friendly with their packaging and always ask if you really need a plastic bag or not.

Was in midtown and I needed some sustenance. It was my first time at a Pret A Manger . It was weekday lunch time and it was busy. The food looked really fresh. Had a hard time selecting what to eat. I wanted one of each . I had a basil/cheese/tomato sandwich and iced coffee. I was not disappointed with my choice nor the price

I agree that the food is fresh here and I love the fact that it's nicely organized with price & calorie information right there for you to see. My only gripe is with an incident that just occured today at lunch. I ordered a salad and asked for a piece of bread. The cashier informed me that although she'll give me a piece of bread, it's not normally something they do. Bread is reserved for soup buyers only. If everyone asked for bread, they'd run out of bread for the soup people. I mentioned that all salad franchises nearby offer bread and although she agreed she said "If everyone here asked for bread, they'd run out of bread for the soup people. " I wanted to add "Just make more bread!" but I was starving at the time and wanted to eat. I let it go. Honestly, my salad cost $8.70 incl. tax. I don't think I it should have been such a big deal. Buyers of salad only beware.

Oh, Pret. What can I say about you?!? I come to pret pretty often because they have really good food. The only issue I take is that their food is really pricey. Some of my favorite items include the tomato feta soup and the falafel and red pepper with Swiss cheese wrap. Being one of the few places to eat outside my office, I guess Pret will continue to be a staple for me...if I can continue to afford it.

I really believe this is the best grab and go lunch place in midtown, it's always fresh, good ingredients, plenty of choice, lots of healthy, vegan and gluten free options. Always my go-to spot when I need to grab and run. It's not cheap by any means, but I feel like in this area even a deli turkey/cheese will run you in the vicinity of $10 so might as well have something that's actually good for you...

This was a nice little a la carte restaurant located close to radio city and Rockefeller. You select your food from the fridges and order/pay at the counter. This places uses natural ingredients and the food is made throughout the day. Overall atmosphere is nice. I had the chicken parm wrap and the super berry wrap. I wanted an iced drink but they ran out of ice. Chicken parm was overwhelmed by the red peppers with minimal chicken inside. I was happy the chicken wasn't over cooked. The smoothie was great but I finished it after two sips. Price doesn't reflect food. It reflects location. It serves as a good fast option for local business people.