Sharon L.
Yelp
We were in Indy for a convention and landed at Prime 47 for a late dinner. The restaurant was busy when we arrived. At first glance, the impression you get is that of a high end steak house - the old architecture of the building and waiters in white coats. But that is where high end ends.
While still settling into our seats, our waiter appears and asks if we want any appetizers, which we defer until we can look over the menu. Then, poof, he was gone. Once we decided, we couldn't find our primary waiter, but asked the assistant who was introduced to us as we were seated. She was lovely, but not able to take an order. Ten minutes later, our waiter appeared, and we placed our order.
I admit, I am not a steak eater. I ordered the salmon, which came solo on its plate with a dab of sauce and a sprinkle of capers. For $52, you except a little flare, not the lonely small tail end piece of salmon sitting center on a solitary plate. And the salmon was dry.
My dinner companion ordered steak and a lobster tail. The lobster was fine, but the steak was cold. It took another minute to summon our waiter, who apologized, then brought back a plate and put the steak, including the few smaller pieces which had originally been cut into bites, and returned to the kitchen. A 30-second round in the microwave, and the plate returned. Yes, the steak was now warm, and also cooked well and a little rubbery from the microwave.
If you are going to be a white coat steak house, it takes more than wearing the uniform. Attentive service, pristine visual presentation, and excellence in food preparation are required. Prime 47 has a ways to go.