SG
Google
The food we were able to try was outstanding—we had the avocado starter, mussels, and white fish, all of which were excellent. Unfortunately, we never got to experience a full meal or dessert due to poor service.
Service started off fine but deteriorated as the evening progressed. The staff appeared overwhelmed by the Valentine's Day crowd, and the front-of-house team, including the hostess, seemed flustered. They even lost our coat check tickets. We arrived 15 minutes early for our reservation and were asked to wait at the bar, but the lychee martini was disappointing, and the rest of the cocktail menu was unappealing.
Once seated, it took over an hour for our appetizer—the avocado starter and mussels—to arrive. Then, as we waited for our entrée, the waiter assured us, "The branzino will be out shortly." Confused, we corrected him, explaining that we had ordered the white fish, not branzino. After that mix-up, we had to wait another hour for the correct dish. When it finally arrived, the fish was delicious, but we then had to wait another 30 minutes for the pasta—only to receive the wrong order. We had requested shrimp pasta but were instead given a mushroom dish.
Meanwhile, we noticed that a couple who had arrived after us was able to place their order without any issues and received their food promptly. When we pointed out our incorrect pasta order, the waiter told us it was too late to place another order since the kitchen was closing. Instead of offering a solution, he simply left the incorrect dish at our table and suggested we eat it anyway. As a consolation, he brought us a glass of limoncello, which was unfortunately just as disappointing.
Frustrated and still hungry, we ended up leaving and grabbing pizza on the way home. That said, the food we did get to try was excellent, so we’re willing to give the restaurant another chance. Hopefully, service will be better on a less busy night.