Fionna L.
Yelp
We arrived at 5:30pm on a Friday night and the wait was 30 minutes for 2 at the bar, so go early and definitely make a reservation if you want a table during peak hours! The ambiance was superb, with its glorious spiral library of wines. It was a full house but all parties were reasonably spaced apart so it wasn't cramped, and the ceiling was high and airy so it wasn't too loud. This is a very nice place to dress up and would be perfect whether you're dining alone, with friends, on a date or for a work party.
The reason for the 3 stars is the utter lack of customer service at the bar. Apart from taking our order at the start, we had virtually no interactions with the staff and had to ask twice for the check. Your experience might be different if you sit at a table. We also asked what was on the $32 cheese & meat board when it arrived, and the waitress tried but didn't know most of the food she gave to us. This speaks not to her, but to the quality of service.
The cheese & meat board was nice, with 2 cheeses, 2 meats, sugar-crusted crackers, pickled vegetables, jam, mustard, spicy pepitas and surprisingly no Marcona almonds. The wine, despite the ubiquitous alcohol markup, was delicious; we enjoyed the Malbec duo and a tasty sherry that tasted strongly of fig. I wish their flourless chocolate cake could come back on the menu! This was altogether a good food experience, and I'll hope for more from the service next time.