Ricky M.
Yelp
I was disappointed at my visit to Quan Mii. My sister and her fiance were visiting, so I wanted to treat them and my family to lunch. It was very busy for the Friday after the Fourth of July, with about a 30-45 minute wait.
We were seated outside and ordered four dishes: the banh beo xu quang, the banh xeo tam, the bun that heo tam, and the bun bo hue. They are known for their banh xeo tam, but the shrimp texture wasn't for me. Also, we had a random plastic strip in our dish.
**Tipping Suggestions are NOT CONSISTENT on the paper receipt and machine**
My concern is that they were so busy, they asked me to pay at the counter with the digital machine. **BUT THE MACHINE IS INCONSISTENT WITH THE PRICES LISTED ON THE SUGGESTED TIP ON A RECEIPT*** The total came out to $65, pre-tax, but NOTE: the machine charges the total AFTER tax. So, I would have paid a 30% TIP if I didn't pay attention. The suggested tip on the receipt showed roughly $11 for 18%, but with the machine, it was $20 or 30% for the tip. They didn't even come to check on us after serving the food, so we ran out of water and napkins. So I was disappointed that we didn't have a real service.
The machine needs to be updated and transparent to match the hardcopy receipt because customers will not realize there is a huge discrepancy. So note, if you are paying on the machine, you may be paying more for tips than with the regular hardcopy receipt.
**This is incredibly misleading and not transparent.**
Also, after the meal, we were still hungry and had to get more food elsewhere. I would expect to be full for that amount of money, but I wasn't. I was initially disappointed and concerned, but I appreciate they contacted me and listened to my concerns.