Quirk Hotel Richmond

Hotel · Broad Street Commercial

Quirk Hotel Richmond

Hotel · Broad Street Commercial

3

201 W Broad St, Richmond, VA 23220

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Quirk Hotel Richmond by null
Quirk Hotel Richmond by Photo by Kip Dawkins Photography
Quirk Hotel Richmond by null
Quirk Hotel Richmond by Photo by Kip Dawkins Photography
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null
Quirk Hotel Richmond by null

Highlights

Quirk Hotel blends chic pink vibes, local art, cozy rooms with reclaimed wood, a buzzing rooftop bar, and a trendy downtown arts district locale.  

Featured in Eater
Featured in Conde Nast Traveler

201 W Broad St, Richmond, VA 23220 Get directions

quirkhotels.com
@quirkhotelrva

$$ · Menu

Information

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201 W Broad St, Richmond, VA 23220 Get directions

+1 804 340 6040
quirkhotels.com
@quirkhotelrva

$$ · Menu

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Last updated

Jul 30, 2025

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@eater

How to Spend 24 Fabulous Hours in Richmond, Va. - Eater DC

"The Quirk offers two options for drinkers: the pink-decked lobby bar for less cooperative weather, and its rooftop oasis, the Q. Both close by 10 p.m. on weekends." - Missy Frederick

https://dc.eater.com/2022/9/14/23340958/richmond-va-best-restaurants-24-hours-one-day-itinerary
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@afar

"In Richmond's Hippest New Hotel, a Vintage Vibe There is something truly distinctive yet quirky about staying in a former fine department store. Situated in a plum spot on West Broad Street, a convenient 30-minute ride from the Richmond airport, is the Quirk hotel, which is part of the Destinations Hotel Group. This is the labor of love of owners Katie and Ted Ukrop, who spent more than 10 years transforming a 100-year-old department store into a 75-room hotel with a rip-roaring rooftop bar scene, arguably the finest in the city. You’ll sleep on cushy beds made with joists salvaged from the former store, and bathe in the Barbie-like aura of the “love and happiness” rooms (incidentally, Sherwin Williams has a paint swatch by that same name). Rooms have lovely details like scallop-patterned nightstands, Tivoli radios, generously sized bay windows, and well-worn floors that look vintage. You can slake your caffeine addiction at the chic coffee bar in the lobby, or do a bit of retail therapy in the “Gallery” boutique off the lobby. It sells branded pink-and-white plaid pajamas and items like custom Na Nin hand-poured double-wick candles, crafted by Richmond resident Kate Jennings. The coffee for sale comes in brightly patterned signature rose tins that won a packaging award. “There’s no decade or theme to this gallery,” one employee assured me, but the vibe is decidedly mod-chic and whimsical, befitting the hotel's name. The communal-style restaurant, Maple & Pine, is situated right in the middle of the lobby and is truly convivial. The culinary program is headed by chef David Dunlap, who was formerly with the Ashby Inn. Room rates from $225. By Charu Suri"

The Best Hotels in Virginia
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@cntraveler

Quirk Hotel

"Opened to coincide with the 2015 UCI Road World Championships, the famous international cycling race, the Quirk Hotel is the city’s first design-driven boutique hotel. It serves as the anchor for the burgeoning arts district on Broad Street. Ted and Katie Ukrop—of the family behind the Ukrop’s supermarket chain—have preserved an important piece of Richmond heritage: the historic department store, J.B. Mosby & Co, which dates from 1916. A painstaking, no-holds-barred restoration has created a hotel that’s as much a magnet for locals as it is for visitors. Even the old pine floors (removed for earthquake retrofitting) were recycled into custom-designed furniture. There’s a rooftop terrace, a coffee bar showcasing locally roasted beans, and a restaurant, Maple & Pine, helmed by Chef David Dunlap, who has an impressive resume with stints at Alain Ducasse’s Adour, The Jefferson Hotel in D.C., and The Inn at Little Washington. Editor's Pick: Hot List 2016"

https://www.cntraveler.com/hotels/richmond/quirk-hotel
View Postcard for Quirk Hotel Richmond

404beverlyw

Google
Upon our arrival at the Quirk Hotel, we were greeted with a bit of frustration as the valet parking was at capacity. In an effort to find a solution, we reached out to the concierge for assistance. While they provided a basic rundown of alternatives, such as "street parking," it would have been far more helpful if they had offered specific names and locations of nearby parking lots or garages for guests to utilize.||||Once we made it to the hotel lobby, the check-in experience left much to be desired. The staff seemed preoccupied with guests strolling in from the street, overlooking those of us who were checking in late. ||||The rooms were aesthetically pleasing, featuring modern decor and a vibrant atmosphere, but comfort was another story. The beds were extraordinarily stiff, making it difficult to unwind, and the sheets felt disappointingly thin, akin to paper. Adding to the absurdity, there were only three tiny pillows on a king-sized bed, a comical mismatch for a space designed for relaxation.||||On a positive note, we thoroughly enjoyed the recommendation included on the check-in sheet to visit Perly's, a delightful Jewish-style diner known for its hearty breakfast options. Our daytime experience was also pleasant, with prompt responses from room service. The concierge eagerly assured us, “Sure! We’ll have that right up for you!”—a refreshing touch of enthusiasm.||||One disappointment was the rooftop bar, which didn’t open until 5 PM, possibly due to a private event, preventing us from enjoying it earlier in the day. ||||Check-out was smooth and hassle-free, with no unexpected fees or holds on my card, which was a nice change. Overall, if you're seeking a peaceful getaway for a restful night's sleep, I wouldn’t recommend this hotel. However, if your stay is centered around an event taking place at the venue, it might still be worth considering.

Old Soul

Google
Just returned from a family wedding in Richmond and stayed at the Quirk Hotel. Our entire stay was very nice. The building has a really interesting history and is very "hip." We are in our late 60's and felt very welcomed and still "hip!" Loved the diversity of the Staff and their kindness and attentive nature. Shout out to JaTay at the front desk for being so nice and to Danny and Brandon, bar tenders at the roof-top bar. The location in the Arts District and availability of valet parking was also very convenient. We had a King size room which was very comfortable with a great walk-in shower. My only recommendation would be to add another chair or two - to the room layout. Our room only had one desk-type chair and a banquet-type bench under some original windows - very cool - but not very comfortable. The bed was great and it was nice to read that all of the bed's in the hotel were made with reclaimed wood - when the building was renovated from a department store to the hotel. The food in the restaurant for breakfast was delicious and the staff very nice. We highly recommend. Really appreciated the creativity that went into the rehabilitation of this building.

Alexandra Cristin

Google
Looks Can Be Deceiving...Aside from the cuteness downstairs this place is not a good place to stay. TL;DR: Old musty rooms (may have literal mold smells bad in 2 rooms), mediocre service, cute downstairs used to disguise how bad and old the building is. From the lobby, the hotel is beautiful — trendy, artistic, and full of pink-glam boutique charm. But step outside or upstairs and the illusion falls apart. Location: This hotel sits in a ghost town. Block after block of boarded-up stores and dead businesses. It felt deserted and depressing — not the “vibrant arts district” they promise. Service: Barely staffed. One valet who’s also the bellhop. Front desk staff didn’t seem interested in being helpful. No one available for housekeeping when we called. Food & Bar: Very average, nothing memorable. The rooftop is pretty. The cheese board was so gross and it looked like it was designed by someone who has never traveled or tasted cheese. Room & Cleanliness: Our first room smelled like cigarette smoke. They moved us, but the next room wasn’t much better: • Tub was visibly dirty- with hair gross • Baseboards covered in dust • Everything felt dingy beneath a layer of cheap pink decor. I truly believe there is mold! • Worst of all: the body wash had been diluted with water. Instead of refilling it properly, they clearly just added water to stretch it. It was runny, smelled off, and honestly just gross. Another glaring sign of how cheap and careless this hotel has become. Final Thought: I don’t know if it’s a struggling property or just completely mismanaged, but it was a letdown from start to finish. Skip Richmond and drive straight to D.C. You’ll thank yourself later.

Sharon Goldzweig

Google
The Quirk Hotel is a gem; it is dressed in a lovely pinkish hue, has incredibly comfortable couches, tables, and chairs for eating and lounging in a lobby that is fit for a museum with its super high ceilings and perfect white wall painting. The hotel is quiet and relaxing. We stayed 5 consecutive nights in June 2025. Each morning, I started with a 7- mile run along the canal and James River - an easy jog from the hotel. Breakfast was delicious including wonderful lattes and drip coffee. Every morning, between us, we ordered the french toast, fresh fruit with yogurt parfait, homemade granola, and avocado toast. A healthy way to start the day. As to the staff: top shelf - not overly aggressive but attentive, warm, and ready to help. Each person, including Rose, Francis, Shy, Morgan, Jen, Katlin, and Ava could not have been nicer, friendlier, or more accommodating. And, Richmond has a public transit - bus system including a stop one short block away from the Quirk Hotel. We were on the 5th floor and although there were 2 weddings over the weekend, our room was quiet as could be. The sun filled our room, the views beautiful. No problem with hot water at all. I would come back again and again - I highly recommend the Quirk Hotel.

888evangel

Google
This hotel is ADORABLE! Rooms are decorated so nicely. There is reverse osmosis water on the floors to fill in the bottle they give you that is soooo good. The lotions and body wash smell amazing. I was really impressed with the rooms

836nf

Google
Jatay is an amazing employee who was determined to make sure my families stay was great from start to finish. I’m an Amex plat. hotel collection member and usually visit quirk when in town however Jatay wanted to make sure this trip was better than all of our previous visits. She went above and beyond before check in, during stay, and even when checking out. She is a true asset to the company. I thought she may have been a senior employee or manager but apparently she is fairly new at Quirk. She has a bright future in hospitality! Great service from Jatay and the rest of the Quirk team. Ask for Jatay for extraordinary service & to be blown away…..sorry working on my dad jokes. New twin dad. Enjoy!!

msmaureenk

Google
This hotel was charming, convenient and cute. There is wonderful, local art featured throughout. The housekeeping staff are friendly and helpful. The gift shop is nicely appointed and fun to peruse. ||———||To eat — Perly’s or CanCan Brasserie and visit the Virginia Museum of Fine Arts!

Becki Stenger

Google
I booked a stay here for two nights as my mother's day gift—I wanted a stay in a fancy hotel where I could be by myself and get a break from the responsibilities of life and motherhood, so I could come back refreshed. Unfortunately, I was let down by the experience. First, the bathroom had mold in the shower, in several places. I also tried three different times the first night there to take a shower, and the water would not warm up even slightly. I ended up taking two cold showers during my stay because I had to bathe. The curtains would not close all the way—there was about a two foot gap where the curtains would not move on the track, and as a result, I was blasted in the face by sunlight bright and early. I should mention this was also supposed to be the first set of nights in three years I would be sleeping in a bed alone, and honestly, I sleep better with my toddler's feet in my face than I did in this hotel room. It is also super loud. The rooms are provided with a noise machine and I quickly found out why. I appreciated having that, but it didn't eliminate noise from my neighbors in the hallway who seemed to come and go one thousand times a night. The rooms are well designed on the surface, but if you look more closely at things, you can see where they could use some work (i.e., the mold in the shower, the ceiling light fixture had a lot of chipping paint on the interior, there were rust spots on the floor around the metal nightstands.) I just feel for the money, they should give some attention and maintenance to the (very spacious) rooms. I'm super bummed that my first nights away after becoming a mom were so disappointing, and I can't say I will ever stay here or recommend this hotel to anyone.
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Darby W.

Yelp
This is a great spot for pet parents who still desire an upscale hotel experience. There is not a single pup or kitty parent who doesn't want to feel pampered and also have their fur-baby welcomed. Quirk provides exactly that! Let's face facts and realize that many folks think of their pets as family and as family they want the animal they love to be treated well and said pet to accompany them on pleasure and business travels. Quirk does a wonderful job in the Arts District of downtown. Richmond Virginia of making both two and four-legged customers feel welcomed, pampered, and accepted. I loved this experience as I traveled with my French bulldog and both Hugo (my dog) and I were overwhelmed by the amenities and acceptance. The rooms are gorgeous and painted in a soft pink with characters painted by a gifted young artist. The food was very good and the cocktails were top notch! We saw many folks celebrating Christmas. Birthdays and more in an elegant setting that really makes one's night. Meet the girls here in the lobby bar before you embark on your main evening. You won't regret it and you may not leave!
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Erin M.

Yelp
I legit happened upon Quirk. I knew of the brand, liked what I saw online but upon reading what were mixed reviews, I decided to stay elsewhere for my quick jaunt to Richmond. But I actually stumbled upon it while looking for something else, not knowing how close in proximity I was. As soon as I entered I was greeted warmly. I had to jump on a Teams meeting and I was able to post up, Yosanna (spelling may be wrong), curated a drink for me and was amazing! I was on a time crunch to catch the train back to DC but spent about 2 1/2 hours working in the lobby which is lovely. Yosanna prepared my order to go. The drink and house chips with French dip, are amazing. But everyone from the front desk to the guy who lit the candles to set the mood, were very kind. I LOVE the decor. Can't speak to the rooms and accommodations but I know I can't wait to stay. And its in a great part of town where alot is within walking distance. Love the vibe.
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Christen M.

Yelp
I recently visited The Lobby Bar at the Quirk Hotel for drinks with coworkers, and it was a fantastic experience. The ambiance of the bar is trendy and chic, with a predominantly pink décor that creates a vibrant and fun atmosphere. I ordered the Quirk Spritz, a tasty and refreshing cocktail that perfectly matched the pink theme of the decor. The drink was well-balanced and delightful, making it an enjoyable choice for a relaxing evening.
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Greg O.

Yelp
An incredibly mediocre hotel with lousy service. It's located on a street corner and signs direct you to the valet parking, but there is no valet to be found- nor any signage telling you where to go in the hotel. Front desk staff was rude and inattentive. The restaurant staff is worse- after finally getting a menu after fifteen minutes of waiting, I was ignored for another fifteen minutes till I get up and left. The hotel rooms are large, but not particularly clean or comfortable. There are better hotels to stay at in Richmond.
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Christine P.

Yelp
We loved our stay at the Quirk Richmond! We booked through Capital One Travel and received an early check-in and late check-out (make sure to check if they have this availability), a room upgrade, $50 credit experience credit for on-property venues (bar, breakfast, the gallery), and $40 credit for breakfast-only. The staff were friendly and accommodating. The hotel's decor is fun and chic, the rooms are minimalistic with a touch of pink. We used our credit for cocktails at the bar, and they were delicious. The hotel is dog-friendly. Rooms are not very soundproof- we could hear dogs barking and people talking in the hallways. Valet parking is $30. The art gallery was nice to walk through and the gift shop had several cute items.
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Gregory F.

Yelp
This is a review exclusively about the bar - it's SO PRETTY! Expensive but has some nice ~quirky~ drinks too. Feels like a gourmet fancy pants banquet hall, very high end and clean/modern. We really enjoyed our visit, and can't wait to visit the rooftop here when it is warmer. Wish we could have brought our drinks up there but they have a weird rule about it. Anyways - worth the trip :)
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Torya M.

Yelp
The property is stunning, and the consistent theme throughout is simply amazing, despite the use of pink, which is not my favorite color (lol). The location is perfect, and the staff is simply amazing! The sleeping rooms are large and comfortable, and the rooftop views are breathtaking! The Gallery is a must-see, and the bar bites are delicious! Quirk is definitely the place to stay! Although I was not in the hotel much, I would have loved to spend more time there. The staff was simply amazing, and the service was top-notch. However, I do have two minor complaints. Firstly, my bathroom was not cleaned properly. There was hair throughout the shower and on the floor. Although I tend to clean for my own sanity, this was one of the first things I noticed when walking into the bathroom. Secondly, on Sunday, I took advantage of Happy Hour, and I found the bartender, Rose, to be less engaging and friendly than I would have liked. She did not use proper utensils when retrieving items, instead using her bare hands. As a paying customer, I do not want someone's bare hands on my straw or lemons. When I saw her pick up the lemons with her hands, I immediately asked her why she was not using tongs or a toothpick. She appeared to have an attitude immediately after as if I had asked for something unusual, and she chatted with her colleague about it. I hope she corrected the error, as this is a cardinal rule in the food and beverage industry. IT IS SIMPLY UNACCEPTABLE! The Gallery is absolutely amazing! The art by Bukuru Nyandwi is breathtaking and will leave you speechless! You have to see it for yourself before it's gone on September 15th! And let me tell you about the Pink Gallery - it's so pink and cute! You can find everything from sticky notes to stuffed animals, and it's all so bright and cheerful! You absolutely must check it out! Overall, I had a fantastic time at the Quirk, the jazz festival, and the sites of Richmond, and I cannot wait to share my experience with others! Enjoy your day and week ahead!
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Alex A.

Yelp
Quirk was a delightful boutique hotel. Their design is stellar and is so tastefully curated. I ordered on Capital One Travel and ended up getting their Terrace Suite, which has a king bed, is multi-level, has a big outdoor terrace, a pull-out bed, two TVs, two desks, two bathrooms...it was the biggest hotel room I've ever stayed in. While the proximity to the elevator was convenient, hallway noise was rampant and impossible to block out. The bed was comfortable and the bathrooms were nice, but neither were anything especially exceptional. I liked their bar and restaurant. I tried a cocktail, wine, and their vegetable plate. All were solid -- no complaints here. Service was prompt and thoughtful. I like that the restaurant/bar is in such a cavernous space (a former department store!). The floor-to-ceiling black metal staircase is such a delight. The coffee shop was good, though did not have vegan food options. I got an oat milk cappuccino and was happy with it. The location is convenient. I'd recommend Quirk for personal or business travel (this was for business, and it worked well, but I think it would be a great long weekend travel destination).
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Gianna S.

Yelp
I really wanted to love this place, and have been a few times to give it a chance. While the vibe is incredible, the food and service fall short. The staff is friendly, but depending on where you sit I have been forgotten about. Every time I've been there have been multiple items on the menu that are unavailable, and I haven't found out until it's time to order. I love the crispy Brussels sprouts and avocado hummus, but the entrees do not hit the mark. The scallops were undercooked while the pasta from another entree was over cooked. Most recently, in a group of 6 of us, every entree had something fully undercooked or overcooked. It seems like things didn't time out right in the kitchen. The nonalcoholic drinks are just ok, and could use some attention. I hope the food improves!! I love the decor and energy in the space.
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Cassandra S.

Yelp
I booked a room through Capital One Travel which gave me the perk of early check in when available, so while I wasn't expecting the room to be available, I was delighted when they said the room would be ready soon upon my check in. Two and a half hours later, still not ready. Another hour later, still not ready--it turns out the people who were in the room before had not even left. I was disappointed that they weren't transparent with me earlier. I would have planned my day differently if I had known "soon" was actually four and a half hours. I was upgraded to a suite, and I was excited to experience it because the rest of the hotel has adorable decor. Unfortunately, it didn't carry over the rooms. They were quite large and sterile. They are very poorly soundproofed, to the point where I thought a pipe was going to burst when the room next door turned out their shower. The shower area is enclosed by a cheap curtain so water gets everywhere when you shower, something I wouldn't expect from a hotel that's supposed to be of this caliber. I had some bar snacks one afternoon and the pork rinds I received tasted stale. Breakfast was redeeming though--the staff was kind and the food was great. Overall, I really wanted to love this but I can't recommend this hotel. For the price you are much better off somewhere else.
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Austin G.

Yelp
Inside a 1916 old dry goods building in a central location, there's a lot to love about Quirk Hotel. The lobby especially is beautiful from the local art on the walls, the courtyard, the cafe with good coffee, the art gallery, the pink accented walls. It's a great space to hang out in. Step into the rooms and set your expectations. They are more simple. We personally enjoyed it, but don't expect fancy furniture or amenities. The rooftop offers a beautiful of the city. The gym is lacking. The equipment is very old and some didn't work. Overall, it was a good stay, but set expectations on how minimal the rooms can be.
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Elizabeth R.

Yelp
Reached out on a couple of different platforms and I haven't received any response or resolution. Even after telling an employee in person there seems to be no care that there are lice in the room getting passed round the next customer.
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Rachel M.

Yelp
If I was rating solely on "vibes", the Quirk would get 5/5 but there were a few things that stuck out as oversights in my room. Firstly, the tv is parallel to the bed and isn't on an arm to swing out which means you can't watch tv in bed - which is half the fun of staying in a hotel. Secondly, the reading chair in the corner was missing a side table and a lamp so it was too dark to read and didn't make for a comfortable seat (nowhere to put your feet or a drink). Lastly, calling their downstairs space a "gallery" feels like a bit of a stretch for some small paintings in a basement next to a storage room. Overall, I'd definitely stay here again if the price was right (they fluctuate wildly so I got this room for $129 but have routinely seen it for $500 depending on the season).
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Lena M.

Yelp
I love Quirk so much! It's one of my favorite places in RVA. Although I don't have much need to stay in the hotel as a local, I love all the fun they offer locals at the Lobby Bar, Coffee Bar, The Rooftop, art gallery, and gift shop. ***LOCATION*** This boutique hotel is located in Jackson Ward aka the arts district. This fabulous pink hotel is a spot you don't want to miss. If you are planning to spend the night here, it's right next to the Pulse (the bus line that comes every 15mins, is free, and takes you to a lot of main RVA stops. Other note: all buses are free in RVA with zero fare - this is guaranteed until June 2024). ***EXPERIENCE*** You can experience so much here as a local or visitor. Their tiny, intimate, *FREE* art gallery is always fun to check out. It's also worth the walk through the gift shop. The gift shop has so many creative and fun items you won't want to miss. The coffee from the Coffee Bar is so tasty. While the Lobby Bar brunch can be hit or miss, their other meal options are very yummy. They used to have a ceviche that was amazing. Their cocktails are also incredible and thoughtful. If you're looking for a great date spot, check out the Quirk Rooftop. My mom has stayed a few nights here and a good friend of mine who just got married stayed here with her husband after their wedding. My mom enjoyed the comfort of the room, but was next to a room with a barking dog. While the friend got a master suite with a great balcony and adored her stay. Note: They allow dogs. ***PRICE*** While I have not personally stayed at the hotel, I have heard it's around $280 a night (for the cheapest room). When I've come here for food and drink: Coffee Bar: $2.50-16 Lobby Bar: $6-25 Rooftop (drinks): $11-60 ***BATHROOM*** There are women and men bathrooms downstairs with a decent amount of stalls. There are also some upstairs near the rooftop. ***CONCLUSION*** The Quirk is an amazing spot to visit. It has something for everyone. It does a great job at bringing art, Richmond, and pink all together.
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James P.

Yelp
Stayed for a conference. Added a day to reservation at check in, was told it was handled the next morning. Two days later found out it wasn't extended. Not a great front desk for follow through. Quirky lobby, nice morning coffee. Great location.
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Isabella M.

Yelp
CUTEST. SPOT. EVER. I love the color, the doggie vibes, the artsy flair. The PINK piano. I am hyping so much right now The location itself is quite unusual because it's jsut so cute to be in such a dusty spot. I guess that's why they named it "Quirk" !! Definitely we will be back shortly!

Michael H.

Yelp
I'd like to like this hotel, but they're not making it easy. Valet service was a disaster: one poor fellow taking keys and driving cars into the lot for the whole hotel--at check-in and check-out time. Front desk was a nightmare: rude service, mumbling, refusal to help. Bar is sub-par: watered down drinks, repulsive food. Apparently, there is are no service elevators. I rode downstairs in the elevator with a maid who was blasting music on her phone. Stay elsewhere. This place is circling the drain.
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Oyeyimika O.

Yelp
What an absolute perfect way to bring in my birthday - a staycation at the Quirk Hotel! The hotel is a very central location. They offer valet parking for $30 but there is also ample street parking as well as public parking lots! The hotel lobby was very inviting and modern with pieces of cool art and pink throughout! Check-in was super easy. We booked via Capital One Travel and received a room upgrade to a suite, $50 credit to spend on food/drinks as well as free breakfast up to $40. They were also very accommodating and gave us late check-out while at check in! The view from the rooftop bar was lovely! Earl, the bartender, was an absolute joy to chit chat with and the cocktails were delicious! We had dinner in the lobby bar and the meal was scrumptious! All in all, it was a wonderful stay! I will definitely be recommending it to anyone coming into town or townies looking for a staycation!
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Zac G.

Yelp
Really enjoyed the stay at this boutique hotel. Concierge to help with luggage when we arrived. Pet friendly. Nice staff. Room was comfortable with a clean bathroom. Huge lobby. Pretty good location to walkable destinations.

Lohk T.

Yelp
Stayed at Quirk Hotel for 2 nights for my visit to Richmond. I was fascinated by the photos I saw online and really like the idea of a 'pink hotel'! The inside of the hotel was very cute and minimalistic with of course touches of pink everywhere, even in our rooms and the elevator. The decor was amazing and just felt fun to walk through I decided to do valet parking which was definitely worth it for $30 overnight. Don't even try to do the parking lots in the back or you might risk your car getting swiped with the narrow parking spots. I was able to check in 2 hours early and settle down and my room was very clean. Toiletries stocked up, clean bathroom, complimentary water, and just overall quiet and neat environment. The only complaint I had was that our mini fridge had the complimentary candy smeared all over the handle which was a little weird. One day we requested room service and unfortunately, one of my shopping bags was mistaken as trash and thrown out of the room. I had about $50 worth of stuff in there and we called guest service and they said they would be able to refund one of my valet services as credit for throwing my bag away which was very considerate and nice of them. One of the nights, me and my partner went down to the bar since the rooftop bar was closed due to rain. Around 9pm and only maybe 9-10 guests at the bar area. The decor was cute and the ambiance was sweet. We both ordered a drink for $15 each. Pretty pricey and the drinks were just alright and my partner got a beer after which put our total at $42 before tip. They also had an art gallery, restaurant, and coffee bar I wasn't able to check out but walking by they looked very pink and cute. I did see that you get 10% off in the gift shop if you are staying at Quirk. A good hotel for the atmosphere and vibes but it definitely is pricey $260 for 2 nights and 2 nights of valet is $60 which puts the total at $320 ish plus the $200 pending charge they put on your card when you check in
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Jack H.

Yelp
Brilliant execution of mixing chic, classical and as the name implies quirky. Staff was super friendly and incredible professional. The front desk was expertly dealing with an upset pup, a belligerent euro-Karen while still providing an expert check-in for us. We had some issues figuring out the elevator, but a young lady from the staff rescued us from our bumpkin's plight. The room was incredibly charming and comfortable. Great shower pressure in the crisp bathrooms and a comfy bed. The quirky pink mini-fridge was a hit with the wife. The hotel was packed to the gills with interesting art and sculptural elements which really was the main appeal when we saw the place online. Had a great stay, highly recommended.
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M L.

Yelp
Fun! Great location - cute hotel with tons of character. Great breakfast ! Beautiful lobby and bar.

Nancy W.

Yelp
Cool vibe place.... No one with knowledge or authority to speak to. Crazy what you spend for a room and phone and tv are inoperable....
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Becky B.

Yelp
What a fun atmosphere! The roof top bar made for a great time with wonderful friends!
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Ade B.

Yelp
Quirk is now one of my favorite hotels. It's unique design is the first thing I noticed. There is a spacious lobby and a Gallery, artwork on the walls near and inside the elevator, and my room looked more like a studio apartment than a hotel room. The rooms have wood floors and high ceilings with large windows, unlike what you will normally see in a hotel room. I was so comfortable in the room that I spent more time there than I normally would. The staff is friendly and the hotel is in a convenient downtown location. Although breakfast is not included like it is at most hotels I frequent, I didn't mind paying for breakfast that was so good. I didn't try the bar, but it looks very nice and plenty of people were eating and lounging in the bar area, appearing to have a good time. Next time I'm in Richmond I will definitely go back to the Quirk hotel.
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Arcadia S.

Yelp
Beautiful, charming, perfect place for a special occasion (our 21st wedding anniversary is today). Staff is so friendly and welcoming. Everything about this hotel is romantic. The interior design of lobby, elevators, halls and rooms is pure art and quite delightful. Rarely do we see the color blush/pink used so tastefully and in a way that is this classy. Rooms are spacious w pleasing soft tones and high ceilings, flooding the wooden floors w natural light by day and city light by night. There's lots of Quirk customized accents in each room from the glass water bottles to the pink white noise machine but my favorite by far is the pale pink mini fridge: adorable.

Meena R.

Yelp
Went there for a birthday brunch and left with a horrible experience. The food is awful and overrated. Our waitress was Chloe, and she had a terrible attitude. She barely came to the table and failed to provide adequate service. We were told if we wanted to celebrate with the birthday cupcakes we brought in we'd each be charged an additional $3 to eat them. If you go in with a large party just know they will NOT split the check and expect the entire bill to be paid with one transaction. This wouldn't have been as big of an issue if this was mentioned in the beginning by our server. Also, the male custodians that clean the place are very creepy. The only thing good about this place is the aesthetic.

Julie L.

Yelp
From start to finish my stay was great. I arrived later than I'd anticipated, and the front desk staff was very welcoming. I'm a Travel Nurse, and I felt very safe at this hotel, in this neighborhood. My room was adorable, with art on the walls, and also actually on the walls. I'll definitely stay at the Quirk again. I didn't spend time at the bar or restaurant, but I will next time I stay.
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Thasin S.

Yelp
The vibe of this hotel is classy, elegant and PINK. It's the cutest boutique hotel I've ever been too. I felt really safe because the setting was socially distanced. The brunch here is AMAZING. I got the fried tempura oyster mushroom with poached eggs, and wow the fried oysters were meaty, fresh and tender. I got a Bloody Mary as well and you could definitely tell that their house mix is homemade. Can't wait to come back and try the different brunch options!
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Mike V.

Yelp
Good points: 1. Very friendly and attentive staff; clean rooms; good location. Bad points: 1. Stayed two nights. First night the HVAC did not cool the room properly -- very uncomfortable. We requested a room change (which the staff promptly arranged), and the second room was better, though still far from ideal. Perplexing, because the common areas of the hotel were very pleasant. 2. Hotel is not cheap, yet you don't get the things that are routine at less expensive hotels (e.g., complimentary coffee and complimentary breakfast). What, exactly, are you getting for higher price? 3. Had difficulty getting the TV to work properly in both rooms. 4. Valet parking only -- expensive ($30/night). 5. Food in restaurant: not great, and not cheap. Had dinner there on first night. Would not get again. Mediocre selection of pastries in the morning at coffee bar.
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Bob D.

Yelp
Started as we pulled up to $25 valet parking. No welcome, no door opened for wife's side and watched as I unloaded my own bags. Room was not very sound proof. Service in the lobby for the order at the counter breakfast was extremely slow and disorganized. Very disappointing. Will not be back.
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Amanda K.

Yelp
Love love love this hotel. Excellent location. Fun vibe. Rooms are perfect. Staff friendly. Bar service was good (little slow but they had a large event and there was only one bartender). Hotel gym has free weights and cardio.
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Bobby D.

Yelp
This "Boutique" is not all everyone hypes it up to be. We planned to stay there Friday and Saturday Night to celebrate our 20th wedding anniversary. Sadly only three positives come to mind from our stay. The hotel was very clean. The lobby is attractive. And the water pressure in the shower was outstanding. At over $500 per night, I was expecting more. The room was not spacious. The bathroom was small, not enough room for 2 people. The bed was average comfort. The Artist Mural Room, as they call them, was nothing special and the art was a bunch of decals on the wall. To top it all off, the rooftop deck was closed for an event the night we arrived (bummed). Then on Saturday night our room card would not allow us access and when I asked the front desk, they said it was closed again. We took the steps up to see it and there was well over 100 people up there drinking and partying (apparently a wedding party took over the entire rooftop). My final issue. You would think for so much money, they would have done something for our 20th anniversary? Even just saying congratulations at check in. I mentioned it when I made the reservation and again when the concierge texted me the day before check in. Nothing... Save your money and stay somewhere else.
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Morgan H.

Yelp
The hotel is beautiful and the artwork is super cool. The food at the lobby bar is incredible and our table servers were WONDERFUL. In regards to the rooms, they are small and honestly not worth $350 per night. The bartender with the buzzed head was HORRIBLE in his customer service on Saturday when we got there and asked for coffee and he informed us that he "is not a barista" and honestly looked miserable. We were charged for 2 nights of valet instead of one which was said to be a computer glitch, but that seemed a little fishy. Then after paying $30 plus $30 in tips to valet our car no one helped us (4 women) take our bags to the car. In summation it's a cool place to stop in for dinner, however the hotel's customer service definitely left something to be desired.

Sheila K.

Yelp
So this is probably the first hotel I ever booked on my own. I'll start with the front desk. I didn't catch her name, but she was probably the only reason why I didn't give this place a 1 star. She was super helpful, very patient, friendly, her energy/vibe was welcoming, and she pretty much gave a good impression. I walked in, the place looked amazing! It was clean and inviting but the staff didn't make much eye contact, didn't give off a welcoming impression. I sat at the bar to grab a few drinks. It probably took 5-7 minutes to get my order my drink order in. Surprisingly It took 5 minutes to make these drinks (one was a margarita). I ordered 3 drinks in total and It probably took about 5-7 minutes to place another drink order. The bar is small, but when I arrived there was only 2 couples there, so I'm shocked It took that long. I had to make hand gestures to get the bartenders attention. They were pretty much just talking to each other, didn't really help as much. As a bartender for 6 years now, I don't think It should take 5 minutes to make a margarita. The bartenders need to be more aware of their surroundings, and can't think of an excuse to why everything took so long when it was pretty dead at the bar. Finally the rooms were pretty nice to be honest. Unfortunately not super clean.
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De'Launa C.

Yelp
I absolutely enjoyed my stay at Quirks. I stayed while filming a two day project. The hotel is PINK everywhere I was obsessed. As an AMEX member I received a complimentary upgrade to a loft which was DOPE with views of downtown Richmond. The water pressure in the shower was great and the food was yummy. I tried the burger during happy hour and had wings at dinner and I also had breakfast there in the morning. My room was clean and front desk was super accommodating.

L3g3ndary L.

Yelp
I understand the concept, however, it was very poorly executed. Craftsmanship of the trades is absolutely pathetic. They paid no attention to detail. I realize this is an old building but that's not an excuse. Very cheap furnishings and amateur renderings. This place has the potential to be awesome. Maybe it needs a new owner to do it the right way. Overcharged for this motel. Save your money and go to a real hotel!
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Langston W.

Yelp
Has happy hour on the bottom bar but not at the rooftop bar. Also, "happy hour" prices look like regular prices.
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Mike W.

Yelp
Lovely lobby, and beautiful lighting during the holiday season. But, that's kinda where it ended. We had dinner reservations for Christmas Day at 7:30pm. We arrived at 7 and sat at the bar to try the cocktail selection.....not bad actually. At 7:30 we asked to be seated for dinner. Sadly we were sat way in the back by the elevators. All dressed up for nothing while most of the rest of the crowd made no effort to look nice for Christmas dinner.....sheesch. We placed our dinner order immediately and neither one of us were able to get what we ordered because the kitchen ran out of most of the entrees. We asked our server to suggest something else and per his suggestion we ordered the chicken wings. They were oversalted, and uneatable. I brought them to the server and let him know that we were done and we were very unhappy that in the middle of their dinner service we were unable to actually eat dinner. We paid for our drinks and horrible appetizer and left. Dang Quirk.....get it together, please.
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Noel B.

Yelp
Cool place for sure! The roof top bar is awesome and the rooms were newly renovated. This is definitely our new go-to place when we're in the area
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Nicole N.

Yelp
Brunch here was DELICIOUS! I had driven/walked past this place several times and finally got a chance to try their food (from The Lobby Bar). I got the Fried Mushrooms and Eggs. The mushrooms were very well-seasoned and nicely fried in a light tempura batter. The mushroom sauce was also very flavorful and paired so well with the fried mushrooms and the accompanying salad. I liked how their pickled onions weren't too sour but gave the salad a nice touch. The eggs were also poached perfectly - egg yolks were still runny but the whites were cooked well. It was also salted very appropriately and went well with the mushrooms and salad. I also tried the Brunch Burger. The beef patty was juicy, well seasoned, and cooked to medium-well as we had ordered. They gave a good serving of fontina cheese with crunchy fried onions. It also had some jalapeno relish and mayo, and I liked the ratio of meat to sauce. The fries were also very crispy and I enjoyed the bites of potato skin. For drinks, I tried the peach blossom bellini. While the peach flavors didn't really come through, it was still sweet and pretty solid. The aesthetics of Quirk Hotel was super cute!! The pink theme with subtle gold and navy along with occasional floral patterns made it very IG worthy! There were multiple places to take pictures and they even have a cute little garden courtyard. I had to make reservations online for brunch but it didn't seem that busy when I got there. Overall, the brunch was a little pricey but reasonable from a hotel-associated restaurant. The food was indeed really good so I'd be back for my next special occasion!

Jerrica J.

Yelp
The service at this place is absolutely horrendous! At first we marveled at the room...it was spacious, the decor was cute, but that's about it. The TV glitched and didn't work. You couldn't even change the channel! It just showed random promo footage that would start and stop throughout the day. And the time was wrong on the both the alarm clock and the TV. Last time I checked it's not October of 2014....There were stains and hair on the little platform seats next to the window....we had a full view of other people's apartments. Everytime was looked outside there was someone attempting to look in our window. The view was terrible. The floor was VERY unstable and the floorboards were in the verge of lifting up. The faucet was placed awkwardly and if you didn't turn the knob hard enough there would be water all over the sink. There was no counter space to put toiletries...and the toiletries given were extra small. I've seen bigger at the Days Inn. The toilet has issues flushing and the lamps didn't turn on. We were told by the front desk that the heat throughout the hotel wasn't working AFTER we attempted to change it, and the front desk person still made no effort to help us with it. The shower faucet took to get eons to get warm. We're already in a freezing hotel and now the shower water is cold?? In the middle of January?? With snow outside?? We decided to do our parking separately to avoid paying $30 a night for valet (which is also crazy) and we ended up catching a glimpse of the valet person haphazardly parking somebody's car. You're literally paying $30 for someone to park your car OUTSIDE of the lines in the lot around the corner. The worse part about this experience was the service. We added an extra night THROUGH THE WEBSITE. We got a mysterious message on our second day telling us that we hoped we enjoyed our stay, however, we had another day left. When we inquired about this issue we were told that it was booked through a third party app (which wasn't true) and charged $90 for half a night. At first we got the issue disputed by another front desk person, but on the morning of checkout we were told that something was wrong with our form of payment. While my boyfriend went down to handle the issue I stayed in the room to pack our stuff to leave. Housekeeping knocked on the door twice, to which I said we were still packing. When he came back, security BANGED on our door and told us to leave the premises. We were charged miscellaneous surprise fees and turned away when we tried to resolve it in a friendly manner. You're better off staying at a Super 8.
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Yajhayra M.

Yelp
Absolutely great cozy rooftop bar with great city views. Hotel and lobby is modern and chic. FYI Lobby bar has great Happy Hour specials not offered at rooftop. We weren't staying at the hotel so can't offer insight on the rooms.
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Nick D.

Yelp
Cute downtown hotel with expansive lobby bar for drinks and libations! Definitely a place to check out! Area is a bit sketchy though!
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Joe A.

Yelp
Rooftop is nice but overly expensive. $17 for a Jack Daniel's mixed drink. Also, the chips and dip came out with crackers instead of chips.
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Melissa C.

Yelp
We stayed here for the East Coast Run with Squad-Driven. This hotel pays attention to the details! The staff are all first class. They made us feel welcome from the moment we checked in. The event they catered had excellent food and the serving staff were very attentive. Our one bedroom suite was beautiful. We had a nice living room with our bedroom on the mezzanine. The bathroom was spacious and the decor was tasteful but fun. We especially appreciated the sound machine because we forgot ours. We loved everything about our stay here and look forward to coming back. Highly recommend.
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Lauren F.

Yelp
We stayed here for our wedding and absolutely loved it! The aesthetic is amazing so I actually had brunch with my bridal party the morning of our wedding.
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Nicole A.

Yelp
Stayed here for one night about a month ago, I love the style of it. It was a pleasant stay but the only thing I can complain about is that the staff don't seem to communicate within one another because one said that they would bring up our luggage. It didn't look like they talked about it or they had told anyone because when we came back, our luggage was not in our room just on the front desk. Besides that, the look of it, the merch, the food, and the comfort exceeded that. The pictures display one art piece that stood out to me.
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Tian S.

Yelp
I booked this for a Girls Trip and definitely enjoyed the experience. First things first: this is a beautiful hotel. I don't like cookie-cutter hotels because they make me think of work travel. The Quirk is cute, trendy, and PINK. Loved all the decor and styling choices. Staying here definitely makes you feel cool and trendy. When I arrived I was immediately met by someone to help me with my bag. Very nice touch. Check-in was smooth and easy. The double bed room matched the pictures on the hotel website, which I very much appreciated. While the Quirk has clearly been renovated, this is an old building. The floor definitely has scratches and the walls have imperfections. Personally this did not bother me. Some might call it "character". So don't expect a brand-new building. My one room critique is that it definitely needed some dusting. Especially under the bed. I was nervous about off-site parking, but it turns out it's literally a block away so it was fine. As a woman traveler, I will say the location itself was not ideal. Downtown Richmond has a bit of a burnt-out feeling, with abandoned buildings and boarded up windows. I didn't feel super comfortable walking around and was glad that I brought a car. The cute stuff you want to see in Richmond is mostly outside of the downtown area. That being said, the hotel itself was adorable. The staff was nice, and I felt that everything was as-advertised. I recommend for a cute girls trip. But either bring your own car or be prepared to Uber.