Sebatian M.
Yelp
Did not feel welcomed by female staff. Especially if you appear to look female. The female staff were rude, condescending, inattentive, discriminating, sexist, and belittling.
It's unfortunate, because this place was a bucket list venue for me. It's the place rockstars go and it's full of history, especially if you love music. But I'm disappointed in the mistreatment and lack of human kindness that I will never go again or recommend this place to any of my friends. It ruined the experience.
I am a trans male in transition and I noticed 100% that I was treated differently than other cis-men for my appearance. When I walked in the entrance, the female staff there where just chatting with each other, not acknowledging me, looked at me, ignored me, and then walked away. But anytime male passing people walked in, a whole flurry of staff came to greet them with big smiles and perky behaviors. Flipping a switch of being unkind, to being the nicest people ever.
When at the bar, I was standing there trying to get the bartender's attention, but was ignored. When they finally noticed me, I asked for a drink menu and they just pointed at the wall of beer bottles/cans, didn't ask if I had any questions, and turned away to do something else, giving the impression that they didn't want to serve me.
But again, when a person who appeared male came to the bar, that same bartender at the bar suddenly became so cheery and delightful and gave her full attention to them, chatting up a storm asking them all kinds of questions with all smiles.
Also, when asking for their lowest price options for beer (they are expensive) and happy hour prices, I felt discriminated financially, belittled, and judged for just even asking.
I'm from out of town and drove miles to see this place.
What a flop of an experience.