Antonio S.
Yelp
Really enjoy this food, the sauce is good with the chicken and the Texas toast is probably the best part of this whole place. Can't forget about the fries, I'm not a huge fan of coleslaw so will get extra fries. The ambience is ok, the times I've been here in the early years, the lines were really long so avoided coming into the parking lot when I noticed a long line. Now for the service, most of the workers are polite, but not sure how their listening skills are when someone is placing an order. It's a hit or miss with this spot and their workers taking orders. Will usually order the caniac combo, with extra fries no slaw, with two extra Texas toast, will sometimes say three total Texas toast because sometimes they'll count the toast that's in the combo and just give me two total. Like today, I ordered the same combo and checked the bag real quick making sure I had both boxes, but once I got home, the bread box (small box) had three extra sauces, no extra Texas toast. The previous time I had this issue, I didn't get the bread box so had to circle into the parking lot, once I parked I checked the receipt and they didn't put my extra two toast so once I went inside just placed the order for two extra toast. I guess from now on I'm going to put my car in park and open every single box making sure my order is correct while holding up the line. Also will probably start asking the worker taking the order to repeat the order since they don't provide the receipt but inside the bag. Before I started checking the bag, I would drive home and notice I was missing something, so decided to check the bag to make sure I had every box, but like I said now I will have to take precautions in order to make sure I get exactly what I ordered. So took a star off for every order that has changed the way I look at raising canes. First star was for when I would get home and would be missing items. Second star was when they didn't put my Texas toast in the order so didn't get the box in the bag so had to go inside to reorder. And third star for giving me the right boxes but the wrong items. Maybe I'm just kind of annoyed that these things keep happening but hopefully they read the worst reviews to help fix the problems they're having.