Ramada Plaza by Wyndham Bangkok Menam Riverside

A Memorable Second Stay at Ramada Riverside Bangkok!||||This was my second stay at Ramada Riverside, and it was just as amazing as the first—this time for my birthday!||||The staff were all friendly, professional, and always smiling. A special thank you to Kai Long, who provided outstanding service and made my stay extra special.||||The room was spotless, far beyond my expectations. I also loved the hotel’s ferry service, which made it so easy to get around and avoid traffic—plus, Asiatique Sky is only 10 minutes away! Even on rainy nights, the ferry staff were careful and made us feel safe.||||Food and drinks were great, and I appreciated how the breakfast chef took time to explain the ingredients—really shows the hotel’s high standards. Also, knowing that staff are available 24/7 gave me real peace of mind.||||Highly recommend this hotel—absolutely worth the price, with no regrets at all!||||Thank you Ramada Riverside for another memorable stay! I look forward to coming back again.||||– Iman D’lynda, Singapore

I stayed in a deluxe double room with twin beds and a beautiful river view. Overall, the experience was excellent, though there were a few aspects of the room and facilities that could be improved:- Bathroom layout: The sink is located outside the bathroom, in the hallway area of the room. For greater convenience and privacy, it would be better if the sink were integrated inside the bathroom itself.- Privacy concerns for roommates: The bathroom features a glass wall with a blind, but the blind didn’t fully cover one side, leaving a small gap that could compromise privacy—though we personally weren’t concerned. A larger or better-fitting blind would be helpful.- Air conditioning in the room: The unit was a bit noisy and could benefit from being quieter for a more comfortable stay.- Window design: The large window panel is fixed, and while there is a smaller section that could theoretically be opened, it was locked for security reasons. Allowing guests to open it slightly for fresh air would be ideal.- Soundproofing: Evening noise from the pool area and nearby party boats cruising the river was audible. Thankfully, the pool closes at night and boats stop cruising around 10pm, so it was very quiet afterward. Improved sound insulation on the windows would enhance comfort.- Bathroom ventilation: The exhaust fan was quite weak and didn’t effectively remove odors.- Air conditioning in common areas: The public spaces, like the lobby and restaurants, were a bit too cool—I found myself needing long sleeves indoors. Still, this is preferable to being overheated.- Electronic light control panel: The lighting controls in the room were somewhat confusing and not very intuitive. A simpler, more user-friendly design would be appreciated.That said, everything else was truly top-tier:- Location: The hotel sits just outside the busier central areas of Bangkok, which might not appeal to those seeking more "action". However, it’s perfect for travellers seeking a calmer, more peaceful riverside setting. The river surroundings at night are gorgeous, and it’s within walking distance of Asiatique, making it easy to enjoy evening strolls, dining, and shopping.- Hotel appearance: The property itself is stunning—elegant, modern, and beautifully designed throughout.- Staff: The concierge, reception, waiters, and other staff were exceptional—warm, helpful, and professional.- Welcome drinks and snacks: A thoughtful and much-appreciated touch upon arrival.- Dining options: We tried the à la carte restaurant, which offered high-quality food with a wide variety of delicious options, featuring both authentic Thai and international cuisines. We did not try the buffet or the Chinese restaurants (more expensive). - Breakfast buffet: Absolutely amazing, with an incredible variety of both local and international dishes including Japanese, Korean, Indian, and Western cuisines, plus delicious bakery options (both Western and Asian), a cheese station, fresh fruits, and even ice cream! The sheer variety was superb. Breakfast starts at 6am, which is very convenient for early departures on tours.- Cafe/bar: They have a cafe/bar where you can buy cakes and sweets, with takeaway discounts after 6pm.- Tour desk: Conveniently located next to reception, the tour desk provided excellent service. Communication was clear and prompt, and they organised all our tours seamlessly, making the process completely stress-free.- Evening entertainment: piano player and singer - Additional amenities: Complimentary Wi-Fi, free tuk tuk service to Asiatique (only to Asiatique and not back to the hotel but it's within walking distance), a gym, and a pool were all great extras.Overall, this was a fantastic stay at a truly beautiful hotel. With just a few small improvements, it could easily be perfect.

I had an absolutely fantastic stay at Ramada Riverside Bangkok. From the moment I checked in, the service was outstanding. I originally booked for one night, but I decided to extend my stay simply because everything was so perfect. A special thank you to the manager, RONAWAT !! , who went out of his way to make sure I could stay in the same room for my additional night. His professionalism and warm hospitality really made the experience even more memorable. The location is unbeatable—right on the river, giving a peaceful yet convenient spot to explore Bangkok. The food was excellent, and the buffet breakfast was absolutely to die for—a true highlight of the stay. Every detail, from the cleanliness to the attentiveness of the staff, was handled flawlessly. This was a five-star experience all the way through, and I truly appreciate everything the staff and management did to make my time here so enjoyable. I highly recommend Ramada Riverside Bangkok and will definitely return on my next trip.

I booked a Deluxe River view room and as I was a Wyndham Diamond, I saw that my room was ungraded to a city view suite. I called to change back to River view and was eventually upgraded to Thai Deluxe. river view. The bedside “master” control was not user friendly. It doesn’t control every lighting in the room. Also at times the toilet Lightings will Not turn on we reckon it’s due to the master control. It’s pretty frustrating. The sink is “outside” which is not as convenient as the usual toilet set up. Water pressure/volume from shower is weak/small… not so pleasant. I had a room service one morning and was shocked to find a bone like stuff in my breakfast. Informed the hotel… they just said sorry will inform management … no management approached me. Anyhow I still paid in full. By the way, on check in day guests have access to their “lounge” but it’s basically self service black coffee (not cappuccino/cafe latte)…. Personally I feel it’s doing the hotel more harm than good to provide this “insincere” welcome.

One needs to visit this hotel to remember what hotels used to be. The decor - possibly from the 1960s, has not been touched since then. The corridors are carpeted with a dark brown musty carpet, with the faint scents of multiple night outs in the city. While one hopes for a hotel to tell a story, there are some you do not want to smell. When we checked in - we were taken to a room without blankets on the bed and no space around the beds to move. There was 0 surfaces to place bags on - not a table, cabinet, chair, couch or anything. To top things off, the sink of the bathroom was located in the room - allowing you even less space. The hotel changed our room when we requested it - but they shouldn’t have taken us to this makeshift room in the first place. In the next room - the issues continued. There is no posisble way to take out shower gel without the entire contraption falling on the floor. The shelves of the bathroom fell off, the jet spray is a cheap white plastic - what you use in the garden to hose plants. The location is not great as it is far from most things that you would visit in Bangkok. The breakfast buffet is lovely, with a vast selection of options from Thai cuisine to cold cuts and fruits etc, with wonderful pancakes and bacon. But overall, definitely not the experience one expects from ramada plaza, so if you are booking based on other hotels visited, this one isn’t exactly in the same category.

Excellent Customer Service and Great Vibes! We had a wonderful stay at this hotel! From the moment we arrived, we were greeted with warm, smiling faces that instantly made us feel welcome. The staff was always ready to help with anything we needed, no matter how big or small. Their friendly and attentive attitude really stood out. Room service was quick and efficient, and the food quality was great too. The entire experience—from the hospitality to the cleanliness and comfort of the room—was smooth and pleasant. The overall vibe of the hotel is just so positive and relaxing. It’s clear that the team takes pride in creating a great environment for their guests. We truly enjoyed our time here and will definitely visit again!

The room was very nice, although it had a slightly old smell at first. The service team was very friendly and helpful. We found a small bug in our room at 2 a.m., and they gave us a free room upgrade. The location was okay, but it always took some time to get back after a day out.

BEWARE: there's a construction going on at the pool. It's super noisy, you can hear it in the rooms (loud and clear) and can't relax at the pool. Apparently gonna last until October 2025. Extremely disappointing experience – definitely not a 5-star hotel! Our stay at the Ramada Plaza Riverside Bangkok was a major disappointment from start to finish: Constant construction noise made it impossible to relax — neither by the pool (the main reason we chose this hotel) nor in our room, where the loud noise was clearly audible. This major construction work was not announced anywhere on the hotel’s website or booking platforms. When we asked the reception why they did not inform guests beforehand, they simply said: "We tell you at check-in" — meaning when it’s already too late. Ironically, no one actually informed us at check-in; we discovered it ourselves the next morning, awakened by the noise. We arrived late, around midnight, and had to ask ourselves about the welcome drink we were promised. We were directed to a random room with coffee, water, and a few snacks — hardly a warm or professional welcome. Our bathtub was dirty, and the water initially flowed over the edge before draining into the tub. Absolutely unacceptable for a so-called 5-star property. The reception staff provided poor service. We spent half a day repeatedly explaining our issues, having to instruct them on basic service expectations ourselves. Instead of a meaningful apology or compensation, we were only offered a different room and access to the happy hour. Some of them don't speak English very well. The pool was dirty already early in the morning, showing a clear lack of maintenance and care. Despite requesting vegan breakfast options in advance (during booking and again at check-in), the only foods we could eat were salad, fruit, and bread with peanut butter and jam. At check-in we were brushed off with the comment that it was an “international buffet” — extremely poor for a hotel of this category. There's also no fresh juices at breakfast, if you want one, you have to pay for it. Never have I experienced this in a 5 star hotel in Thailand. The hotel is visibly worn and outdated, with heavy signs of wear and tear. Due to a mistake, we booked breakfast for two people even though one guest left earlier. We asked for a refund or an alternative service (laundry, bar credit, etc.), as would be customary in a truly guest-focused hotel. The hotel refused, showing no flexibility or goodwill — especially frustrating after all the previous issues. Overall conclusion: This is definitely not a 5-star hotel. Most of the staff are poorly trained, if trained at all, and the management seems solely focused on making quick money rather than providing good service or building guest loyalty. We would not recommend this hotel to anyone.