Douglas K.
Yelp
We walked into Rampoldi without a reservation, and were lucky enough to get a table for two. Under the circumstances, we did not complain about being seated right by the noisy bar and next to a service station, which meant that staff were standing literally right next to us most of the evening. The interior was beautiful, and staff were friendly. Everything we had was perfection, from the bread and breadsticks, olives, cocktails (truly excellent) to the appetizers and main dishes. The crab ravioli were particularly excellent in every way, worthy of any number of Michelin stars. The "Monarch" cocktail was remarkable; perfectly balanced, smooth and blended; truly a royal upgrade to the classic concept of a (commoner's) sidecar. The only problem arose when our main dishes failed to arrive after a very protracted wait. When we asked them to check on our food, it was discovered that they had "sent the order to the wrong kitchen." (Huh?) That would be the kitchen of the adjacent (at the rear) Atlantic Grill, which is owned by the same group. The order had to be placed anew, and so there was a further protracted delay until we finally received our dinner. This simply should not happen! Even more remarkable, they offered absolutely no accommodation or compensation other than a verbal apology. We still paid for the exceedingly delayed main courses in full, and did not receive even a complimentary coffee or a dessert on the house. Fantastic food, beautiful space (except beware the tables crammed in next to the service stations), and generally good service, but a few kinks to be ironed out. I would love to give them five stars based on the food and cocktails, but cannot for the above reasons. We will certainly go back, however, and recommend it to friends. This is a very notable addition to the Lincoln Center area.