Red Palace Korean BBQ Restaurant

SERVICE IS TERRIBLE DO NOT COME HERE. I NEVER write reviews but this was a nightmare restaurant. I really dialike spreading negativity but I'd like to warn people. As soon as we walked in they were rude and started issues. We were 10 min late due to an accident on the freeway. We apologized and were totally willing to wait. Instantly the host begins to lecture my friend and belittle him. He tried to explain the situation and the man at the counter was unbelievably rude to him telling him he shouldn't have done that. Once we waited and were about to get sat he began to lecture my friend again unnecessarily. I dont understand why they were so upset. We apologized and didnt plan to be late at all but the situation was out of our control. The whole time we ate all of the staff ignored us and brushed us off. Then we asked for more beef and the server audibly groaned at us for asking. We were nothing but respectful this entire experience but they were TERRIBLE. I also heard 3 other groups having the same issue. Ive never been to a restaurant where the servers made customers feel terrible for being a customer. ID NEVER IN MY LIFE COME BACK HERE. Additionally, as soon as we had to pay they mentioned that they only take cash. No signs, no notes, and they refused to take any kind of card payment. Hospitality was a -100/100. Never had a worse experience in my life. I honestly dont even know how they still get business.

Horrible service. We waited 10 mins for them to bring back our grill then they were rushing us. Waitress asked us "You pay cash" when we weren't even finished eating. Our time wasn't up then their said we were over our time limit. No good bye or thank you Do better and learn how to treat your customers.

NOT RECOMMENDED! The service was just trying to rush us the whole time. They kept interrupting us literally every minute and we couldn't even talk without feeling rushed. The server grabbed our plate of meat and proceeded to dump it on the grill without us wanting to cook the meat yet. That was ridiculously rude so we left early. We were only there for an hour total when they have a 2 hour limit.

The food isn't bad, but this last time I went, the manager was quite rude and yelled at me several times. The cash machine got stuck and he charged me, so I showed him that I had withdrawn $210 from my bank. He told me no, that I had to cash it out again. I asked him why if they had already charged me. He started yelling at me, so my son had to intervene to calm him down because THAT MAN DOESN'T KNOW RESPECT. For this to end, I had to pay the $210 again, so that night they took $420 from me just because of their mistake. Obviously, I filed a report with my bank since this was a double charge. But the greed of these people leaves their establishment in a bad light. Especially the echo of them raising their voices because of their mistake. I wouldn't intend to leave without paying, I never would.

Hello everyone. Welcome to the Red Palace. First things first, get here early because this place fills up quickly. The service is fast here. I was impressed with how fast we got our food every time we ordered. I arrived here at 7 pm on a Friday to a full house and was seated in about 30 minutes (very fast, in my opinion). This place takes cash and card. There's plenty of parking outside. Thank you, everyone, for reading my review. Please follow me on Google Maps and check out the places I visit.

yum yum yum. this place is so great. service is so quick and easy to get the plates you want. there is usually a pretty long wait so be prepared for that or come during an off time. i will say the only downside is it does get pretty smoky in here and i always leave with my hair smelling of smoke, but oh well it’s worth it.

Came here for the 1st time and really enjoyed it. We left well fed. The price is what won me over too. $18.99/ person! ( I have always wanted to try Korean BBQ with my kids but never felt it was worth the $27 - $35/ person prices at most other Korean BBQ restaurants, since they don’t really eat much anyways. And I wasn’t sure if they were going to like it. Glad they loved it.) We went around 3:30pm on a Sunday and waited about 10mins for a table.

Highly disappointing service. Do yourself a favor and avoid this place. Especially if you have children who don’t plan on eating with you since they will be billed the full amount just for sitting there. They would rather lose 10 paying adults than let my nephew sit at the table without eating. There are plenty of higher quality KBBQ restaurants within a mile of this place.

Our party of 3 opted for Menu B 25.99 Recommended meats - Beef Belly, Short rib, Rib finger meat, and pork steaks. Brisket was a little too chewy. Prime steak- a little thin thus making it hard to perfect on the grill. Would definitely recommend their seafood soup! Prices - Are very affordable Service -5/5 - very quick and always asking if orders of meat needed to be put in. Soups/steam egg do take around 10 minutes Bathrooms - tagged up but stocked with essentials

Got here at 8:45pm and the old korean guy (prob manager/owner) says the kitchen closes at 9pm , the restaurant closes at 10:30pm , i read the reviews on yelp and it says that the kitchen closes at at 10pm , Just lazy workers who wants to go home early. You just lost returning customers for good ! P.s. read all the bad reviews to save yourself time.

Let me just say--this place BLEW MY MIND. Pulled up on a Saturday night, and from the moment we walked in, the vibes were immaculate. The smell of sizzling meat, the energy of the spot, the perfect balance of hype and chill--it was everything you want from a KBBQ night out. Service: Our waitress? MAGICAL. I'm convinced she had some kind of sixth sense because every time we were about to ask for something, she was already on it. Drinks? Never empty. Meat? Always perfectly timed. She made us feel like VIPs without even trying. Seriously, some of the best service I've ever had--give this girl a raise! Food: Now let's talk about the real reason we came--the MEAT. Bruh. Life-changing. The brisket? Melted in my mouth. The pork belly? Had me questioning everything I thought I knew about pork. The short ribs? Perfection. Absolute must-order. Everything was high-quality, cooked to perfection, and seasoned just right. I legit left a different person than when I walked in. Overall: This wasn't just a meal--it was an experience. If you haven't been here yet, you're missing out on one of SoCal's greatest KBBQ spots. 11/10, legendary, will be back ASAP.

Solid AYCE Korean BBQ option i been here a few times and im about to go again so i wanted to write a review to share my experience here! So the must try meats gotta be the bulgogi and and Galbi (marinaded la ribs) are so good! But all the food is fresh and taste amazing! Service is always great they change the grill multiple times and you don't even gotta ask they go around to your table often and make sure you get all the meats and banchan you want! Very nice servers and the ambiance is very intimate and great for families or dates or going out to a special dinner with the homies! All In all this is my go too Korean Bbq spot!

Recently checked out this location with my boyfriend since it's close to where we live, so we rode our e-bikes here. The plaza that it's in doesn't have any bike racks to lock our e-bikes to so we ended up parking our bikes in the front of the business and locked both bikes together. We sat where we can see them so no biggie. Food quality is great here, the ban chans were fresh, plentiful, and all you can eat. We usually get bulgogi and brisket, both were great! We had 3 bulgogi bowls and two plates of brisket which filled out bellies! Service was awesome, the staff members were friendly, tentative, and efficient! Everyone was very helpful. Ambiance is great! We liked that this location wasn't blasting any loud obnoxious music like the other location. We can eat in peace or have a conversation if we wanted to. There were lots of seating, good ventilation so it wasn't smokey. We definitely liked this location better than the other one. We will be making this spot our usual go to A.Y.C.E KBBQ.

The food is good but man is the customer service non-existent. First, we arrived 10 mins late for a reservation (that was our fault but we had called to let them know of the traffic we were experiencing). The host lectured our friend about being late which was extremely uncalled for. The waiter was great for keeping up with our requests for more. However, when it came for the check, they wouldn't accept card at all, which wasn't stated anywhere on the store. Luckily we had enough cash on hand to cover it but it was unprofessional to demand cash without prior warning. The last straw was the FORCED GRATUITY on a 3-person party. They know their service is horrible so they force the tip they don't deserve. There are other good KBBQ spots in the area, this one is an exception.

Mom and pop Korean BBQ feel. Place is a bit run down and bathroom is severely tagged up. Galbi was good size and the marinade they use is homemade and light on flavor, taste is a bit citrusy which is not my favorite. Brisket and beef belly was good, steamed egg was not salted at all. Overall satisfies the Korean BBQ fix. experience.

Good for the price, service was fast considering we went on a busy night, they were very accommodating and attentive for AYCE. Small thin cuts of meat but I cant be mad because you can order as much as you can eat. We ate in what felt like an extended area of the restaurant, it was a dark and crowded restaurant but I was kind of about it. I would come back if you want BBQ at a cheap price.

I've visited Red Palace several times with family in the past and always had a good experience, which is why I recommended this location to five of my coworkers for dinner after work last night. Unfortunately, this visit was disappointing from start to finish. When we sat down, there was an empty Modelo bottle left on our table from the previous guests. Despite asking multiple times for it to be removed, our waitress left it there and seemed uninterested in addressing it. Throughout the meal, she rarely checked in on our table. Each of us only had one napkin, and we had to ask other guests to call her over when we needed anything. Every time we requested more meat, she rolled her eyes, which was very unprofessional. For six hungry adults, the portions of meat provided were minimal, and something as simple as rice paper had to be requested three or four times, which appeared to bother her as well. To make matters worse, before we even finished eating--and with about 45 minutes still left before closing--we were presented with the check. The waitress explained that they would not bring any more meat unless we paid the bill. I was shocked to see that a $30 tip had already been added. When I explained that we did not wish to pay a tip due to the poor service, I asked to speak with the manager. Rather than addressing the concerns respectfully, the manager argued with me and insisted that "it's the law" for the tip to be added, which is absolutely not true. Only after going back and forth was the added tip removed. This was frustrating and embarrassing, especially since I had recommended this restaurant to my coworkers. I don't have an issue paying for a tip when service meets expectations, but this was far from acceptable. The attitude from both the server and the manager left a very negative impression. I would highly recommend visiting other Korean BBQ spots in the area that value their customers and provide quality service.

Bulgogi is always our go-to, it tastes the best. And we also love the complimentary macaroni salad. Service is 50/50 depends who you get, but usually you get seated quick and the meat comes out really fast. It's a little dark inside so sometimes you can't really tell when something is cooked all the way, but it's still a vibe so 10/10

Great place to eat Korean barbecue prices are real real reasonable and the pitcher of beer is cheap. The waiter are always helping you whatever your needs are.

The restaurant itself is dark, we could barely see if our food were cooked. I wish it had better lighting. The quality of the food is ok. We got option A which is $20.99/person (great price). They give you small sides so you need to keep on asking for more. If you want a quick fix for your kbbq craving, this place does the job not it is nothing spectacular.

My son and I wanted try Korean BBQ didn't know we should try rolling heights or cerritos .we looked up cerritos and seen the first 5 red palace was the least expensive so we went there. When we got there there was some people there eating i have never . We were greeting excellent customer service. We took the 20 dollar menu .it comes with different side dishes. We had a great time eating. The food was excellent. Customer service was excellent.They brought the meat right away. By the time we were leaving, there was a line out the door I will highly recommend this place

It's been a long time since I've been here and I can say that Red Palace continues to be a solid spot for affordable and solid kbbq. Our server Jay was so helpful and attentive- our water jug was never empty and he always refilled our sides and checked in if we wanted to order more meat. I enjoyed our beef belly & bulgogi meats. Their bulgogi marinade is sweet but not too sweet which I prefer. Interior is simple and straightforward. There's a lot of fancy kbbq spots out there but this one still stands out.

We love this place ... it's never disappoints but today our waitress Cindy made our dining experience memorable . She didn't miss a beat and was attentive to everything we needed ...

I have been coming here for years. My friends and I love this place so much. We've come when it's busy and have always been seated and served quickly. While I wish they had more variety in their banchan, their meat is absolutely exquisite. I think hands down the quality of the meat served here is my all time favorite. The marination in the bulgogi and cut of the pork belly is just amazing in my opinion. I always eat good coming here. Love this place!

Came in with a friend and the food was pretty good! Service was great.. soft drinks were watered down . Ambiance was great.. low lighting family oriented..

The service wasn't very responsive, they took a long time to actually get sauces and extra proteins. Food was alright. Uninviting vibes.

Food was good, nothing to complain about there but the service was absolutely atrocious. Waiter kept forgetting items we asked for, Had a friend ask for a fork and didn't get it until we asked the second time, in the picture our grill was broken, and only after we complained did we get it changed, When asked about a potential discount manager wanted to charge full price, was never asked about drinks, only got 1 bowl of rice after asking for 3. Overall horrible experience Never coming back.

Food was good however we were greatly disappointed from the customer service from our waiter. We tried to take into consideration that it was packed but he put little to no effort, unprofessional and there was a meat slicer in the bathroom which was odd.

By far, my favorite Korean barbecue place. Yes sometimes they might not be as attentive, but they are very busy due to their service of other guess and quality. And also, I do ask for a lot of rice paper so not their fault. Hahaha Good food and good seating.

Service today was really bad. Our server walked away 3 times while we were telling her our order. We had to get up from our table multiple times to get a hold of her because she rarely came by. Come to find out no wonder you get shitty service they already tact on gratuity with 4 people. So they can care less what service they're giving you. I mention to the manager that charges at the door about our service. And he replied with ok. In other words he didn't care!!!!! Will not be coming back. I'll be going to BBQ night in Hawaiian Gardens service is always A1 . And not to mention they don't have higher quality meats.

Came here on a Sunday Evening. No wait. Was seated in less than five minutes. As soon as we sat down. One waiter put two bottles of water on the table. Another waitress quickly dropped off all the sides. There was a third waitress who quickly came to take our order. The waitresses would notice our empty sides and ask us if we would like it refilled. Got napkins and water promptly when requested. All waiters were attentive at picking up empty plates. We ordered mostly beef belly, brisket and thin pork belly. Meat was average. Also ordered galbi short rib and they were huge! Very tasty. I have to compliment the macaroni salad. It was just so good to me. My friend really enjoyed their potato salad. Sad they don't offer fish cake. They could really work on their sauce. It was too sour for me. This place got no ventilation at all! I got very hot. Restroom was ick! Overall, for a quick fix. I'd come back.

I can't speak on food because I did not eat here. Manager is incredibly rude and would not accommodate pricing for me. I had bariatric surgery and can only eat 2-4 oz of food. Despite showing him my medical proof, he would not even acknowledge it. This manager is discriminatory to persons with medical disabilities. I have not had this issue at any other restaurant. Not to mention when we got here he ran into a waitress and did not even apologize to his own employee. Very disappointing, when trying to celebrate with my family and we were excited to eat at this establishment. I don't recommend dining here based on poor customer service due their poorly trained manager.

Solid place in area. Sometimes a wait, probably most places on the weekend. Like most visits bulgogi and spicy pork bulgogi for the win.

If you go when it's not busy AND you can put up with hurried, uncaring service, this is a pretty good value. Let's face it KBBQ can be expensive - like plan at least sixty bucks a person - at regular KBBQ restaurants with clean floors, bathrooms and a customer first attitude. This place is AYCE and will get you full for around twenty-five dollars. But you will sacrifice service here and judging by the graffiti bathroom/storage room, cleanliness too. The banchan is subpar and only macaroni salad, potatoes, lettuce, kim chi, and fish cake strips. I think I saw someone else had cucumber slices but they don't come automatically. Half of the KBBQ experience for me is the variety of banchan I get to try, but not here. I did get seconds of the brisket (be sure to add salt) and the bulgogi. We were asked to pay half cash and half credit card even before we were done eating. It's the little things that get me to vow never to return to a place.

I brought my son here on a whim as our usual KBBQ location was closed. I decided to choose this location due to the cool dim purple lighting which definitely made the ambience seem super chill. Walking in, unfortunately due to the grease the floors are very very slippery. The food was delicious! Lots of choices of meat and if you're a kimchi type of person... make sure to order extra. Kimchi flavor wasn't 100% what I like but still about 70% for my liking. Obviously tastes even better with food. Children under 8yrs old get 50% off which was very nice. Gratuity is automatically added. Overall yummy place just wish the floors were not as hard to walk on.

Horrible experience with the "manager" I put my name on the list and he told me it would be a 30 minute wait I was waiting while listening to him call other names I went to check with him how much longer 20 minutes in and he had passed 6 people ahead of me. He did not apologize he started to argue with me telling me that he has other people waiting and that he'll see when he'll sit me down keep in mind I had my 10 month old in my arms asking him if we could at least be seated next since he skipped us he said that I was not understanding and that he would see. He was absolutely rude and not acknowledging that we had waited for our turn I asked him to speak to a manager and he said he was the manager and did not give me another option. I left after waiting to be seated.

Came here again today at around 12 pm and was immediately sat down and served. Their service was super nice and quick. They checked on us frequently. It was pretty empty during our visit but they still acted quick, nice touch! Orders also came out just as quick. It's still $20 per person. In terms of meat they're usually consistent but today their brisket tasted different than usual, a little bit more tough, it wasn't the cooking. Everything else was super delicious as always. Our favorite is the beef belly. Today the sides also tasted much fresher! I also like how they already have prefilled water jugs so you don't have to keep asking for refills as often. They're also quick to refill the jug as well. Overall super quick service. Sides quality is not consistent, and delicious meats!

They had no wait on a Saturday afternoon, super friendly and attentive staff, food is amazing , and pricing is affordable. Chill and casual environment

Got there at 9:25pm for them to tell us the kitchen closes at 10pm. No where on their yelp does it say that. Disappointed.

Good price for what you get. Has 3 categories to choose from and each person eating must get the same category. Servers come often to help clean grill and take orders. I like it here because of the sides that come with everything. Sometimes a little dark do the ambiance is a more chill vibe

Service was excellent, quick, very attentive. Food choices was excellent as well. We ordered brisket, pork belly, roast, chicken, kalbi, bulgogi and intestine. The banchan was good, endless refills. Beer and soju selection was perfect! The ambiance reminds me of when I travel to Korea . We'll definitely be coming back!

We will definitely be coming back to this place! Service was insanely fast, and our server remembered 3 tables' orders without writing anything down. It is a bit smoky in there so be aware. Food quality was really good too, our personal favorite was the marinated beef belly. Would go again!

Came as a family to eat after a busy morning, as we where sitting and grilling one of my daughters felt something crawling on her leg, she got up to dust herself and a roach fell of from under her skirt. One of the waitress saw it and immediately smashed it to the ground, didn't even clean it up. They never acknowledged us they just started talking among themselves and would look back at us. My husband did speak to the mgr and she said they where aware there where roaches but didn't know what to do, my husband told her that it's a restaurant and that she needed to be careful or the next person might not be as understanding. She just said that she knew and offered to deduct one of the 5 kkbq charges from our bill. We definitely lost our appetite and do not plan to return.

Noticed my bill was more than expected, they are now adding 18% tip to your bill. No notification posted. Then they still ask if you want to tip. Make sure you're not double tipping. I want to tip based on service.

They are QUICK to serve you and bring you meat here in the beginning. My family did have to ask for extra rice paper and such, but they brought it without problem. My only complaint was how much the server seemed to want us to finish up. The actual meat takes a while to cook to. Not sure if it was just our grill but I sat there itching for it to cook. Price is great! Solid option to come enjoy some food.

expensive.. are assholes for not letting my little cousin in because he has outside food. He doesn't like to eat here so we get him something else. We were willing to pay for him but the service here is horrible. They didn't allow him in even when we said we would pay for him.

Great food and selections of meat. The staff very friendly. The meats kept coming and the drinks were delicious

I would give 0 stars if I could... 2 of my buddies and I visited Red Palace on 1/31/25. The dining room was pretty dark, so we couldn't see what we were cooking. The service was absolutely terrible, and the meat quality was just as bad. Our server was rude and dismissive the entire time. When we asked for two plates of brisket, she told us we had to finish the first one first. But then she never even brought out the second plate! It wasn't just an oversight; she actively ignored our request. Also our server was wearing a mask, but it was very visible that she was unhappy to serve us. Every time we requested something, even after saying please, she was visibly upset and gave us attitude. The rest of the experience wasn't any better. The meat was low quality and chewy. For a place that calls itself a Korean BBQ restaurant, the food and service were a huge disappointment. Definitely not worth the money or the frustration. I will never be coming back.

The food is amazing and great service and the wait is not as bad as other Korean BBQ place, especially in the weekend.

The place was clean , service was good . The meat are as expected but the side dishes were not that good . It is the side dishes that complements the meat , so if they're not that tasty it makes the whole meal drab . There should be consistency of side dishes flavor in all 3 restaurants. Artesia and Cerritos branch are good but Bloomfield is not that good . IMPROVE your side dishes

This place is the worst customer service I have ever had. They seat you and they tell you that you only have 20 min to order all you can eat food. We had to walk out once they told us. The owner/ manager at the door is rude and doesn't care about customer service. He only cares for your money. Will never be coming back to this all you can eat Korean bbq. Unfortunately I couldn't give them a 0 star. Avoid this place if you can.

Foods great. Service is slow for a small restaurant with plenty of staff. You feel very rushed when eating especially when the place gets busy. Felt like they wanted us to leave since we were a party of 2 in a big booth where they placed us.

love this place. service is always on point and the portions for meat are generous. diet coke is spicy

I Should have gotten the hint from the smell of bathroom when we first walked in literally thought the bathroom was close by. The quality of the food just isn't there I've had better. I will definitely not be dining in at this place ever again. I was so disappointed our regular place was closed until 4 PM and we were pressed for time so our car kept leading us to the Cerritos area and that's how we stumbled across this place with almost 4 star rating. First off the carpet needs to be cleaned. They need to do a better job of cleanliness and I could see the potential of this place better than what it is now. . Food pricing is a little over considering the small portions that are brought to the table and a lot of meats with a lot of fat. I wasn't a fan of there meats it definitely lacked flavor and how do you not have garlic? I asked for a bowl of garlic and I was told they only had jalapeño. Do your research go somewhere else if you want quality food. if you don't mind the smell of bathroom and dirty chairs and tables and windows, then this is your place.

red palace is a mediocre place but the price there is also reasonable i would only reccomend this place if like you're on a budget but everything about this place just gives off dirty from the meat to their bathroom to their booths js dirty they could definetly do better and you could definitely afford to dine better elsewhere.

Went here on a Saturday night. Service was slow and server was rude. I've been here many times before but this will be my last. This place has gone downhill. Rude server and not very clean. Also don't go to the bathroom, it's that bad. Will never come back

Good, Quick, and Clean. If you want to fill your KBBQ craving on a pinch or on a budget, this is def your place. Even though the price for your basic package is a lot lower than your average kbbq spot- the quality does not change. All meats are high quality, especially the brisket. The brisket sauce is a bit weird- mustard tasting. All the sides are good- the potato salad was a bit on the sweeter side. If you like that- it's def for you. Will be coming back next year when we're craving heavy kbbq again.