Red Robin Gourmet Burgers and Brews

After a tough day at school, my friends and I went to blow some steam off at Red Robin. The food was excellent and the place was busy. The atmosphere was okay but there was a ton of noise and not enough Tv's were playing the game... But Its okay it's a restaurant not a sports bar! They have ton of vegan options, which is a plus!

My boyfriend and i stopped in on Saturday this past weekend and we were quickly seated. The restaurant was not very busy at all, a lot of open booths/tables. We waited about 10 mins before our server Lily came to greet us. We ordered food and drinks right away since we already knew what we wanted. Our drinks and appetizer came out very fast however our actual dinner took about 25-30 mins. In between there was no update, no refills on drinks, no fries offered while we were waiting. The "assistant manager" finally brings our food and what do you know, its cold. Not fresh at all like it had been sitting waiting to be brought out. Fries were cold, tortilla on my wrap was very hard around the edges, boyfriends burger was luke warm and fries were cold. When the assistant manager comes to ask how everything is we ask for a couple sides of fresh fries since ours were cold. She brings out the fries about 10 mins later. At this point we were about to leave since it was taking way too long. We get the 2 baskets of fries and only eat on 1, reason being is when the lady brought our fries she stacked the other basket on top of first one so the basket that has been on tables/kitchen surfaces/serving trays was on top of the food we wanted to eat. Overall for it being absolutely dead at the time we were there, service was horrible, food was horrible and staff needs training on basic customer service skills and common sense. Will not be returning to this location

I went here on a Sunday afternoon, so it was easy to park because Chick-fil-A was closed, which shared a parking space with us. We had a nice waiter/server, and even though I was in a party of seven, it took us about 20 to 30 minute wait for our food, which is not bad for our huge table. Speaking of tables, we were seated at a very dim corner of the restaurant, where we could barely read the menu because of bad lighting, and our table was SO shaky! I absolutely hate it that every time someone puts their elbows on the table, or moves an arm, the WHOLE table would tilt an inch. And the floors and tables were VERY dirty. It's like they are low on servers. There also wasn't a big choice for food; it's just hamburgers or fried food, with some variety in drinks. Our fried cucumbers were VERY oversalted, and we could barely eat them. We also asked for a Ice Cream Sundae because it was my mom's birthday, and after asking three times for it, they finally gave it to us right at the door. The Sundae was a pain to eat because of how sweet it was. Overall experience, pretty bad for a first impression. I would rather eat at Chick-fil-A or Black Bear Dinner.

Emilio - We came in around 700, the wait was about 25 minutes. Not bad. We had a large party. 4 adults and 7 kids. Not only did he get the refills quick as hell, but got all the orders correct! Which is a rare occurrence when our two families go out together. So awesome job!!! Thank you so much for taking care of us!

The food was great and the service was ok. The waitress seem like she's wasn't happy to be there. Her smile seem forced and she forgot about our to go containers. The manager actual got it for us. But overall the experience was good.

My family and I gather occasionally at the Red Robin in the Clackamas Promenade. We keep coming back because the food is consistently great and very reasonably priced, but the best part of our visits is the service. It is always very friendly, accommodating (one of us uses a mobility scooter), attentive, and committed to us having a fantastic experience every time we visit. The entire staff from the host to the manager is wonderful, but our regular server Tiffany, deserves a particular shout out. She is simply amazing. Thanks as always, and see you again soon!

Unlike the Gresham Red Robin the Clackamas location is very clean, the staff are very nice, and the food was cooked exactly how we asked. Our waitress, Ami, was very kind the entire time. She even offered to bring us new fries when one person in our group mentioned them being too salty. As someone who has worked in customer facing positions I can tell the staff enjoy being there.

We visit Red Robin pretty frequently, but I have to say tonight our server Jordan was one of the best Red Robin servers we've had! The service was wonderful, we got our food quickly, and she was super friendly and attentive despite having a pretty busy section. The hot honey chicken sandwich was delicious and my husband enjoyed his burger. Thanks Jordan, we'll be back!

We've tried alot of fish and chips places in SE. Most are trendy spendy, and not so good. Weird since we are so close to the pacific coast. Sad. But RR, usually comes through for a beer batter fish. Not sure this time about the extra crunchies? After finally eating it, there was less fish and just more crunchies which was very disappointing. Four or five onion rings for an extra $3.99 was overboard.

Fun times with friends. My adult daughter and I had the Tsunami Shrimp and the Blackened Salmon, and enjoyed both, in addition to the Makers Mark Chocolate Pretzel shake. Service was great for such a large table, food was good, company was fun, and a pleasant time all around.

I always enjoy the food here. Service was good and they kept refilling our fries and drinks without asking. Staff were always very attentive.

I went to Red Robin to take advantage of my free birthday burger meal. The service was beyond excellent as they were very attentive and very quickly brought out our steak fries. My husband really enjoyed his bottomless root beer float, and had about three of them before he left. This last time that we went, we were able to take home a small container of their steak fries, and I'll have to see if they heat up well in the air fryer. I think they believe that providing such excellent customer service, it will encourage repeat business from their customers. It's a restaurant that we normally don't go to, but now we see how great the service and how good the burgers are, we'll be adding Red Robin to our repertoire of restaurants.

Perry is amazing! He made me a mango margarita. He was so accommodating. Very helpful.

Enjoyed our hamburger and waiter. Forest was very pleasant and attentive. We were served promptly, refills of fries, soda, and water were efficiently and happily fulfilled. Good dipping sauces, like their campfire mayo base sauce.

The food was good! I forgot to take a photo of my food, but I had the royal burger and it was delicious! The service was good. We had a big party. They got us to a table really quick and fast. I got the red signature margarita, and it was so good!

Food was great (aside from the extreme overuse of sauce in the burgers), but the service and bill management could use some serious improvement. We came in with a group of 6, 5 of us ordered off a promotion advertised all over the restaurant and the 6th ordered from the kids menu. Drink and side refills were not offered, we asked for more fries but they were never delivered to the table. The icing on the cake was when the bill came, I paid then realized the promotional pricing was not applied. The waiter took 3 tries to get it right and the manager didn't seem to care. Avoid this location at all costs, there's several other restaurants in the area!

Over 50% of the restaurant was empty when we arrived. ALL empty tables weren't bussed and filthy. The carpet looked like it hadn't been vacuumed all day. Our hostess had a positive attitude. Smiled and greeted us timely and friendly. Our server seemed like she was having a bad day and fairly rude, until it came check time (tip time). And personally I don't care who Red Robin hires, not my business. I don't appreciate a male employee with makeup and jewelry on coming in the bathroom while my 6 year old daughter and I were using it. Unacceptable completely. Employees need their own bathroom if that's going to be tolerated. It made my daughter and I completely uncomfortable. The food was much smaller portions than it has been before, but still hot and edible.

We were in the Clackamas doing some shopping and decided to get some burgers. I had a free birthday coupon and decided to use it. I had the double haystack and my companion had the California Chicken Burger. They were both delicious and on point. Restrooms were clean. The only thing was that the tables had not been cleared and cleaned. There were several parties who left and their dirty plates were left out at least 1 hour. Parking looks rough in that parking lot. We took the bus but good luck trying to find a space in that tiny parking lot. It is connected to Chick-fil-A so the line for drive thru makes it difficult to park in there. The service was really good and kept refilling our steamed broccoli and fries. Overall it was a pleasant experience at Red Robin.... Yummmmmm!

Love Red Robin, always delicious. Their burgers are well constructed and their bottomless fries are endless. Staff is attentive and management is always present.

Seems to be a bit hit and miss on the reviews but I had a pretty great experience. I ordered a mad love with extra fries and a few sauces for pickup. I came a little earlier than my expected time but it was ready pretty quick! It was actually very nice that the person pulled me aside and checked together that everything was in there. I usually don't order burgers for pickup because they obviously cool down before you make it home, but everything was packed well and it was pretty dang good. Mad love to the mad love burger! Genuinely one of the better pickup experience I've had! Only downside is that they have to share a parking lot with Chik-fil-a. Depending on the time of day, it can get really crowded. The overfill lot across the street is generally the safe bet!

Loved their amazing service . Friendly stuff and delicious food. Thank You. Definitely coming back you guys always have a place for a big group's.

I ordered to go 5 burgers plus stake fries and drinks, the guy who took my order didn't know how to do it , finally after 20min my order was done except the drinks ( Coca Cola, lemonade) I had to wait 10 more minutes for drinks and the food was getting cold, very disappointed

I had always avoided this place because of the bad rating on Yelp. Well, I went to Chic Fillet the other day and it was closed for a maintenance issue, so I decided to give this location a shot. I would agree with some of the other reviewers that the place is completely run down and pretty filthy inside. Honestly, it looks like not only the employees dont want to clean, but also Red Robin as a corporation has let this place fall into disrepair. Really, no chain restaurant should be in this condition. But, lets be honest, Red Robin is like one rung up from fast food. So, I dont expect it to be like a fancy steak house inside either. I am giving 3 stars because my experience with the food and service was great. My server came up to my table quickly, and was friendly and attentive. My food came out within 10-15 minutes. I was in and out in about 30 minutes total. My food was tasty and seemed to have fresh ingredients. The price paid for my meal was also reasonable. I really think this place needs to be remodeled, and then maybe they should hire a night time cleaning crew to keep it clean. Clearly at this level of a job you cant expect the employees to keep this place sanitized. Its not 2018 anymore, people arent going to scrub down walls and floors, they'd just rather go work somewhere else. So the corporation needs to adapt and find new ways to deal with the new generation of employees. Clean this place up and it would actually be a decent place to eat.

The food is basically the same at all Red Robins. So no complaints. Plus, the service is also very good. BUT, the carpet smells so bad! We asked to be moved to the area with hardwood floors. Will not go back here until the carpet is replaced...it smells almost like urine...gross!.

Met my mom here for lunch at 11 when they opened. Because of covid-19 there is limited dining seating available. We were both impressed by the cleanliness of the establishment upon entering. Our host even wiped down our table, before sitting, with sanitary wipes. The menus given to us, after being seated, were disposable...our server said they throw them away after being used. Their current menu is a consolidated one...there aren't as many offerings as their full menu; however, there is still a nice variety of items to choose from. My mom and I opted for the Crispy Chicken Tender Salad entree. With their limited menu they don't offer the half salad option so we just shared the full entree. Our server also offered to have the kitchen split it for us, which was convenient. The salads were delicious...no complaints! Since we shared a salad we decided to also share dessert :-D We ordered the Mountain High Mudd Pie...yummy! Overall, yummy food, friendly and accommodating service, and a clean environment...we'll definitely return!

Had time to kill before my sons game. Service was friendly. Food was good. Quick service and quick to get my food.

Was someone having a bad day? Please don't take it out on our pizza. lol This location consistently gets orders wrong.

To start, I am a long time customer of Red Robin. We choose RR when we want more than a fast food burger. The "Gourmet Burger" as they advertise. The servers were nice and friendly as could be. I have had my fair share of RR food. Today in Clackamas we were served the most disappointing food ever at any RR restaurant. I ordered the Reds Tavern Double. There was no substance to this burger. The patties were so thin. I could have ordered a fast food burger at half the price with twice the meat. The overall size was also very small zero value. I am attaching a photo to see what a "gourmet burger" looks like. So pissed. This was my go to burger place. If this is what I can expect while they try to recoup their Covid losses, I have no reason to return. I also had cold zucchini fries that were 80% breading. I switched to broccoli and it finally came after my wife left and after I paid the bill. It will be quite some time before I come back.

reordered some fries i think i might get them in about a week or two. burger was cold and waitress was a solid 2, and i feel in danger when i'm surrounded by the passive aggressive workers there. wow just wow. by the way i still haven't got my fries hopefully in december it surprises me out of no where. edit: it's been upwards of 40 minutes , at this point i think the fries will be my Christmas gift, red robins you are my santa

We were debating... Red Robin, or Chick-fil-A. We figured RR was the safe choice, but I think we guessed wrong. This was by far the most disappointing experience we've had at any RR. The biggest letdown for me was my $14 entree, the "Sear-ious Salmon", shown in the photo (this is literally all of the food that was on the plate). The salmon was dry and slightly over-cooked, and not even the lemon wedges could save it. The "steamed" broccoli likely had been steamed at some point in the process, but after sitting under a warmer for 20 minutes, any moisture had evaporated. I tried to revive it with lemon, too; but with limited success. The menu had listed a third item, some "bruschetta salsa", so I was expecting more on the plate. When I asked about it, they told me the menus were new, and this wasn't available yet. They offered to bring another kind of salsa, but I declined -- I had expected something with the term "bruschetta" in it to include crostini, or some kind of toasted bread, and not just a side of salsa. My son felt his bacon cheeseburger and fries were up to par with typical RR expectations, but my daughter was disappointed with her crispy chicken sandwich. The patty was pounded so thin that the breading/batter was twice as thick as the meat itself. It was as if they had driven across town to a MacDonald's and brought back a McChicken for us. Along with the disappointing food, the service was painfully slow. We arrived at 11:40 am, and the dining room was eerily empty; yet it took a full hour before we could get out of there. Needless to say, we will skip this RR when in Clackamas. The following pertains to all Red Robin locations: The "Ziosk" tabletop tablets have to be the dumbest idea to ever be introduced to sit-down dining. They take up valuable real estate on the table, and unless you want to pay to play their games, they are completely useless. I was going to try and pay our bill with the one on this visit, but the server said it wasn't working right, so I just handed her my card. I can recall one RR visit where we were actually able to pay using the Ziosk -- and that's out of 10-15 visits since their introduction. I don't know how much RR has invested in these paper-weights, but I think it's time to cut their losses and can them all.

This Red Robin has been around forever. There are actually a couple people I talked to that have been working here a very long time. Now that is a long time for a restaurant! They must be treated well. They share a parking lot with Chick-fil-A that makes the entrance off the road a disaster to maneuver at peak hours. I have not been to a Red Robin in a while. The interior here is in good shape. I sat in the lounge and there's3 large flatscreen TVs. The waitress Kristina was very nice ...she took my order and served me my ice tea promptly. I ordered the California chicken sandwich with fries and steamed broccoli. Now the thing is you get two free bottomless sides instead of one previously. My order came within 10 minutes and everything looked great and was warm. They even got the dipping sauce right. One thing I did notice is that the chicken breast seemed to have a different marinade than it used to. It was good but I think the previous way they cooked them was much better. Kristina kept checking on me to see if I needed more fries or a broccoli. Now that's a lot of food! They now have the kiosks at the table where you pay and walk so that's pretty cool if you're done. Not bad for a chain restaurant and good service!

Okay this has always been our go to place, my husband loves bacon,guacamole burger and bottomless fries, l always go for cluck and fries. Because honestly the burgers are just to much for me! They are huge! Our granddaughter got out of school early and my husband got his email for his free birthday burger that you get as a rewards member. It was around 3 so after lunch b4 dinner. I figured it wouldn't be too busy, but it was downright dead actually only one other table in the whole area that we were sitting in! First time ever, fries were cold, and tasted old or cooked in old oil. Everything else was delish!

Usually really good. Love the bottomless fries Good kids menu. Takeout quality varies.

At 7:40pm I attempted to order Red Robin's online via their website for pickup but after gathering my order the website stated that "the location you are ordering from is possibly closed and no longer accepting orders." The statement left me confused as their hours said 9:00pm. Due to that confusion my GF contacted Red Robin's Clackamas via phone instead and was rudely addressed by an employee over the phone. My GF asked to place an order and she answered with, "I guess!!?" We already knew what we wanted but as we ordered, the employee grunted and sarcastically responded to each item we ordered with, "Is that it?!.." Mind you, we knew what we wanted but still received a sarcastic response after every item we ordered. The unpleasant experience did not stop there either. When we arrived at 8:20pm to pick up our order, two other people walked into the lobby with us at the same time. They were greeted by a gentleman who was dressed as management and gave them menus so they could decide on their order. While we were waiting for our order to be given to us, the take out employee helping us yelled at the manager saying, "You know we are closed right? Why are you taking their order?" Mind you it was 8:20pm and they close at 9pm. The manager handled it well and said, "We are taking their orders. We close at 9pm." The two people wanting to order felt extremely uncomfortable and disrespected especially AFTER they placed an order and an employee in the background yelled "Are you FUCKING serious?" which BTW echoed into the entire restaurant! Extremely disrespectful staff (besides the manager.) Also, my food was cold, burger was undercooked and fries were burnt to a crisp.

Totally empty restaurant but the wait was 45 minutes. Place is run down. Peeling wallpaper. Dirty marks where decals were partially removed. I would have turned around and left but it was son's birthday and this is our tradition. Sorry we decided to go to this one instead of the one in Tualatin.

Eww!!! The floor looked like it had never been cleaned . It was so dirty inside we got up and left, for obvious health reasons.

I typically love Red Robin and never leave bad reviews, but after the experience I just had I have no choice. My wife and I walked in, we ended up seated in a booth at the bar. Ordered our tea and water. Server comes and asks for our ID, wife didn't have her ID so we were asked to move to the other dining area. We were confused by this, asked the hostes where we should sit. She ignores us, so after 30 seconds of awkward silence, we decided to go somewhere else. We were both perplexed at the experience and both decided to never go there again.

Horrible food soggy burgers written lettuce. On top of the worse customer service and dirty place!!! Done with this place never going back

Their menu has some new delicious additions. Recently stopped by their Happy Valley, OR location to discover a must if you like shrimp. Their Tsunami Shrimp Entrée is the best shrimp yet. You can order as an appetizer or an entree. I like the entree portion because I have enough to take home for later. The portions are generous, the dish is serve hot & nicely presented. The only drawback for this location is that somehow the city planning dept. let a fast food drive thru go in that can make parking here a bit of a challenge. They also offer a nice Happy Hour with some new drinks. Service is excellent & improved. Sit in the bar area for prompt service. Don't let their Tsunami Shrimp Entrée leave without your trying this dish!

"Bruh" is all I can say to this chain. It doesn't matter where you're from or what red Robin you go to , this establishment is gross, and honestly disappointing. Food is good time to time. Super rare that you see customers coming back for more.. Tons of music, but the service is terrible. I have gotten food that is cold and have had to send it back ... Such a waste of 45 minutes waiting for food to Be remade, God forbid they just put it in the microwave to heat it up.

So frustrating. In the days of Covid forget trying to give this restaurant your business... I ordered it through Uber eats. Tortilla soup for myself and macaroni and cheese for my daughter. Unfortunately were stuck in the office and couldn't leave to go pick up lunch. Red Robin gave us the most disgusting looking macaroni and cheese and they gave me clam chowder instead of tortilla soup. Mind you I'm allergic to clams (shell fish). I called to let them know about the error and the manager just wanted to point the finger at Uber eats. The delivery service has no control of who puts food in the bag to bring to me. He would not take ownership. He said it was their fault. How can it be their fault when their only job was to bring me the bag that they were provided I've had problems with this restaurant in the past when I visit there in person but I never thought they were so incompetent that they cannot handle a simple order to be picked up. Generally I would not write a bad review but the lack of customer service received was over the top.

Clean: there's about the same amount of unoccupied seats filled with dirty dishes and such. Staff: don't really check up on you for water or fries etc Kitchen: takes about 20+ minutes for food to come out on a not busy day Food: taste like any other Red Robin.

I had not been to a RR for a couple years. I was hoping it would be better. Nope. Food was ok. I had a salad. Others had burgers. Nothing great. And cold. Back to the plates. Thought they figured out we like the baskets. Keeps Food warmer. So What if it's messy. Lots Of changes made to the menu since my last visit. Why are they serving pizza? The service was ok. Not bad but not great. The restaurant was gross. Tables were dirty. Menus were sticky. It was dated and grimy. It was so worn. Gross. I was afraid to touch anything. I don't even want to think what the kitchen may be like if this is how they present the dining area that everyone sees.

Seriously!!!! Ordered a take out and got home with this. WTF!! I know it's really hard with everything's going on and we tried to support you. What do I get in return?? I'd rather go to Costco and spent $1 more with 35-40 large wings. Will NEVER step a foot inside Red Robbin again. What a joke....

The food was outstanding! Very yummy burger yummy yummy. Service good very good great service and the restaurant was nice and had a great feeling it was really yummy burger scorpion burger very yummy yummy but need more sauce though it was not dry it was just not spicy enough

Yes the service is slow due to low staff but fresh fries and refills on drinks are always coming to the table. Good to go if you have time to just relax. (Also news story happened more then 2 years ago and whole staff from incident has been overturned)

Tip: Cross your fingers that Chick-fil-a isn't busy because if it is, be prepared to wait several minutes to even get into the shared parking lot with one entrance/exit! Overall: I go to a Red Robin's once or twice a year since it's more on the expensive side but today's service was less than pleasant. Location: The location is great, it's across the Clackamas Town Center/Sunnyside road and the other side is Target! Parking: It's gotten tremendously worse since Chick-fil-a moved in because their drive thru causes a lot of traffic. So if it's backed up and you're on 93rd, either direction, you could be waiting for minutes to turn in. There were probably a total of 10 cars in either direction last night. I hate to say this but I would be surprised if this hasn't caused an accident as people speed through 93rd without stopping. Ordering: What "brought me in" (ordered to-go) was my birthday rewards that got me a free burger. I wasn't able to order through the app so I decided to call in but it took over 10 minutes to even get a hold of someone! And then the individual didn't really personalize his script to the order. He asked me if I wanted curb side or walk in for my pick up order. I initially said walk in but then followed up by asking if I did curb side, would I have to come in to do my rewards. He rudely told me, "Like I said, you will have to come in." If you knew that I had to come in, why present me with the option? Pick up: Following the disaster of a parking situation, I went into a packed lobby and asked the hostess to check me in for my pick up order. I asked him how long it would take to get the order since there were already a few waiting to pick up their order, he said 20 minutes. That completely caught me by surprise because I was told 17 minutes on the phone to make my food and now 20 minutes to get my order? Seems that they either don't listen or either just need a little bit of a structure. Food: Just as you would expect it - better than fast food.

Very disappointing. We did an online order and picked it up ourselves. I had to wait for the order to be finished "it is still being cooked" I was told. I didn't mind waiting I figured oh good it will be hot and fresh. Unfortunately it was just the opposite. I got to the car and we immediately opened up the sweet potato fries and the fries dill pickles, both were ice cold and wilted and dry like they had been sitting for hours or were leftovers. The burgers weren't bad but they had soooo much mayo on them they were a gooey mess. Definitely not what you would expect of Red Robin, they obviously need a new quality control person.

I cannot believe how far downhill this restaurant has gone under manager Jason. We have been coming here for 10+ years and there used to be a line out the door. Now the restaurant is rundown and virtually empty. When we went for lunch today, it had to be one of the worst restaurant incidents I've ever experienced. We ordered the smoke and pepper burger. Part of the burger's appeal is that it had pepper bacon on it. When the burger arrived, it was missing pickles and had plain bacon. They said they would send out a plate of pepper bacon. The manager Jason came out and told us that they no longer make pepper bacon, they just "pepper the burger and add regular bacon now", which is false advertising and Jason acknowledged this. Jason was very smarmy and smirky, and when we said we wouldn't be back, he said that was fine. He would only offer us a full discount if we sent the burger back and did not offer us a replacement meal. Jason ended up removing the burger from our bill but only after he told us they have never offered pepper bacon and therefore couldn't send out a plate. The rest of the food was also gross. The fries are just crunchy and bottom of the barrel. The guacamole burger is a soggy mess and only has guacamole on it if you pay an extra $2 fee. The one shining light of this meal was the wonderful bartender Ben. He was attentive, apologetic and kind. Red Robin has lost some loyal customers due to their false advertising on the menu and the manager Jason who resorts to gaslighting as a customer service tactic. While prices have gone up, food and service quality are at an all time low.

We had called the day before to verify hours and seating ability for a birthday of an adult. We informed them there would be 10 @11:30 am (They open at 11 am on a Saturday) We arrived at 11:15 am and found them closed with a printed paper on the door saying opening 12:00 PM to 8:00 PM on a Saturday! We assumed correctly they had staffing issues, and patiently waited to noon. As no one came to open door at noon, I saw several employees walking around and pulled on the handle twice making the door jiggle. A man approached the door, opened it about a foot, and loudly yelled at me for "banging on the door". I asked if they were going to open and he said "No, we have no staff due to COVID-19 and they would open eventually." I asked for an estimate, as one of my sons that had to work at 2 himself. He replied "I don't know when and if you don't like it you can leave." (He actually threatened to make me leave, but as I was outside I ignored that slight.) He then shut the door again. The group, mine and several other people waiting, were shocked. I turned to my group and we started look for other options. About 5 minutes passed and the same manager came back to the front, but then unlocked the other set of doors, not the set by us. (They had two doors separated by about 6 feet in the front.) Other waiting allowed up in as everyone knew we had been waiting the longest. Once I asked for the table for 10, at that point the manager realized what group we were and eve. Said "Oh you were who called yesterday." We said yes and he then asked us to be patient as a table was prepared. Once seated, as we ordered drinks, the manager approached me and apologized for his behavior. I accepted. That said, he almost blew a $200 plus order and regular customers. I suggest some anger management classes at the minimum.

Their cod fish & chips are excellent! 4 pieces with not a lot of breading & not greasy. You comes with an unlimited side. Most order fries but I prefer the healthy option of a side salad with oil & vinegar dressing.

Horrible service. Had to get up to ask for simple things that should've been provided, such as water, silverware, and to leave. They were trying to manage my calorie intake, even though everything they served was at least 1000 calories. Would never go here again. Definitely not worth the amount I payed. Left very annoyed.

Worst service ever! Asked for water for the entire table, finally brought it after we asked 4 more times got it after we ate our entire meal. Went there because we have someone with celiac with us, but the gluten free fries were cross contaminated so they didn't have any. Our waiter never asked if we wanted more fries we asked him for more never got them. Did not get asked if we wanted refills on lemonades or bottomless salad that you pay extra for. Had on our bill stuff we did not order or receive.

Last night stopped in for a quick burger. First off the restaurant was dirty, floors, carpets, dirty tables. The restroom was just as bad. The server said they were running low on fries & had no lettuce. We ordered & when they brought our burgers they had put stale chips on our plates, no fries. We got up & left. The clackamas location has really gone down hill. I'll stick to other Red Robin's & won't go back to this one.

We decided to have lunch at Red Robin only because of the waiting time at the restaurant across the way. We were seated at a table on the east side of the restaurant, it reeked of unsanitary conditions. In my opinion it smelled like a very old beer pub and then someone urinated on it. We moved to a booth that wasn't as bad. Your restaurant needs to be closed for a deep cleaning at the minimum, a refresh of the ambiance would be nice too. The food was okay, but the smell of the place ruined my experience and left a bad impression on me. Now, if the main part of the restaurant is needing obvious attention, then I question what the kitchen would look like. I don't want to know at this point. I did read some of the other reviews and the common denominator seemed to be the cleanliness. I apologize for the negative review, but you need to ACT or lose out. Sincerely, Disappointed

Why is the wait time 45 min every single time we come here yet there is 3 people in the restaurant?

I live 3 miles away in Milwaukie. It was Christmas Eve and there weren't a lot of restaurants to choose from on Uber Eats. My food arrived cold. It's hard to reheat a burger and fries. I have had better gluten free burger buns. It got kind of soggy. The plastic packaging didn't have a lot of insulation which is why I think Uber Eats isn't totally to blame here. And in case you're thinking "it is unreasonable to expect a burger and fries to travel well", I've gotten Five Guys and Killer Burger delivered. The food from those places was warm when it got here. So I know it's possible. The one thing that was nice is that they gave me lots of fries. But I wouldn't order delivery from there again.